Did an update, came out with restart, then ATT boot logo, then Nokia boot logo, then gears for update, then ended up with a sad face.
Completely unresponsive, seems like a brick. Power and volume down restart it into the sad face once again.
There was very little space available, is that what may have caused it? Battery at 100%, etc.
What can I do now? Where can I find a backup?
acmys said:
Did an update, came out with restart, then ATT boot logo, then Nokia boot logo, then gears for update, then ended up with a sad face.
Completely unresponsive, seems like a brick. Power and volume down restart it into the sad face once again.
There was very little space available, is that what may have caused it? Battery at 100%, etc.
What can I do now? Where can I find a backup?
Click to expand...
Click to collapse
No, storage is on a different partition.
Did you try a hard-reset ?
Xeon said:
No, storage is on a different partition.
Did you try a hard-reset ?
Click to expand...
Click to collapse
Hard reset as in wiping the phone? Does that erase everything, or just the phone partition? I see photos backed up to SkyDrive, is anything else backed up?
acmys said:
Hard reset as in wiping the phone? Does that erase everything, or just the phone partition? I see photos backed up to SkyDrive, is anything else backed up?
Click to expand...
Click to collapse
Sorry for late answer, hard reset will wipe all your data, reset it to factory settings.
If you have your pics uploaded to skydive they will not be affected.
If you have been backing up your device on a regular basis ( text messages, application list and contacts ) won't be lost as you will be able to restore from backup once reset is done.
Lumia 920 spinning gears and sad face
I need your help, I had this bad experience since a month.
I also had limited capacity like 1.5 GB or sometimes 750 MB.
One day when I was taking a photo, I noticed that the camera application closes after I capture the photo and the photo does not appear in my Photos Folder, but when I connected the mobile to my PC, I was able to view all photos.
After that it suddenly gave me black screen but I felt that it is still working.
Then the mobile was working again then it gave me the spinning gears ending with the sad face
since that day I could not open my mobile phone.
I tried charging it (battery) but the only thing I feel that the device gets hot.
I also tried to remove the sim card, but all in vain.
I have a lot of photos, screenshots and messages that are not backed up on my sky drive, does anybody know a solution without having to restore it t factory settings.
I heard that there are softwares that could help recover all your data even if device was formatted.
I appreciate your quick reply.
By the way I visited more than one Nokia Care in Egypt, they are such idiots
Related
My 4G will be 2 years old in February. It is quite buggy now, it likes to lag a lot or glitch, it's definitely not the lightning machine that it used to be. I saved all of my data and am going to perform a wipe/factory reset and wipe the cache partition (hopefully I am allowed to do that, if not, oh well too late).
Is there something more potent then a factory data reset using the Android Recovery mode while not in the phone OS? It resets the phone but I have the latest OS, which I think could end up keeping all of my bugs. Can I go back to the original OS when the phone shipped and legitimately start over and re-update everything? I logged back in and an app widget was still there with writing on it, some of my pictures, and some icons I moved around. this is after I did a rest outside of the phone, then went in the phone and did another reset. So much for wiping all of my data I guess.
So, if this does not fix the buggyness of the phone, what should I do? The phone likes to press buttons randomly and I have to hit the power button to lock it, and then unlock it for the magic button pressing to stop. This is common. Apps are slow or time out a lot and it takes the phone FOREVER to reboot. It love to randomly restart, especially using pandora or spotify. It takes a long time to connect to Wifi, sometimes I have to go to the wifi settings to wait for it to automatically choose my saved network, which baffles me like crazy.I did have the most recent update of course. I think the finger print scanner also stopped working... or it never did work. Lastly, the vibrating unit doesnt always vibrate, it likes to vibrate on a few keystrokes and it randomly stops, then starts up again. **** this phone. It really makes me want to go to an iPhone... and I am a hardcore windows computer tech and I hate apple, but ****, why cant anyone build a stable OS?
So, assuming my phone works correctly, what should I do to it once it's up and running? I am ready to Root the phone and try some new apps and hacks and what not, especially if it makes the laptop dock mode faster, cause right now it's slow as ****.
Factory reset basically wipes the /data partition.
I would also recommend you do a format of the internal sd, after the factory reset (see storage in the system settings). This way, files on the sd will have no impact on apps as you reinstall things.
Regarding returning to an earlier Rom version, I would not recommend as being part of the solution. Newer Rom version are better usually. Gb by motto is solid.
Sent from my MB860 using Tapatalk 2
My wife has a Lumia 920.
we have had some problems with it and had to soft reset every few weeks.
yesterday the phone stopped booting.
it is charged.
when i soft reset it, it vibrates then does nothing.
hard reset does nothing.
hooking to usb does nothing, even after a known soft reset.
what does work is the factory USB cable.
once connected to a pc, it boots to the nokia screen, then shows:
ERROR: Unable to find a bootable option. Press any key to shut down.
Both ATT and Nokia are telling me that there is no way to recover the pictures.
Can anyone help me, or perform the data recovery?
pictures and video if our daughters birth are on there, so it is very important that we get them back.
email me at d.james2 at yahoo
thanks
Both AT&T and Nokia are correct. Unless the phone fully boots the directories the pictures are technically do not exist or at least are inaccessible. Think of it as computer of sorts with a hard drive that can not be removed or disconnected. If you can't get the computer running with it's OS then there is no way to access what is on the drive. One of the several flaws with the WP8 OS and the fact this phone does not use a memory card.
Do you happen to have skydrive backup turned on? If so, check whether the pics and video are on skydrive. Hope it helps
My Xperia Go has recently developed a strange issue that I'm trying to figure out how to fix.
Periodically the screen will not turn on. When pressing the power button nothing happens except the Home, Menu and Back buttons flash for a split second. It can stay like this for hours and then start working again. I have tried performing hard resets when the issue happens. The phone vibrates like you would expect, but the screen still stays off.
Has anyone else seen this issue and know if it is a software issue or hardware?
Johneboy said:
My Xperia Go has recently developed a strange issue that I'm trying to figure out how to fix.
Periodically the screen will not turn on. When pressing the power button nothing happens except the Home, Menu and Back buttons flash for a split second. It can stay like this for hours and then start working again. I have tried performing hard resets when the issue happens. The phone vibrates like you would expect, but the screen still stays off.
Has anyone else seen this issue and know if it is a software issue or hardware?
Click to expand...
Click to collapse
Happened to me more than once flashing all kind of strange ROMs and apps, and messing with my phone.
Backup your phone and do factory data reest and see if the problem persists.
It could be hardware related but more likely it's just software.
ChikeD said:
Happened to me more than once flashing all kind of strange ROMs and apps, and messing with my phone.
Backup your phone and do factory data reest and see if the problem persists.
It could be hardware related but more likely it's just software.
Click to expand...
Click to collapse
Had a go at this at the weekend. Did a full backup and a full restore using Sony PC Companion. The phone worked perfectly until last night then it displayed the same problem.
Possibly unrelated, but I did notice that after the restore none of the photo thumbnails are showing in the Album app even though the pics are there. You can tap in the empty space in the app and pics will load. Secondly, it restored my Outlook.com account, but not the entry for it under Accounts in the Settings menu. Consequently I can't cange any settings for that account. So I've managed to introduce another couple of issues for my trouble!
I'm leaning to this more being a hardware fault now, unless anyone else can suggest otherwise?
Johneboy said:
Had a go at this at the weekend. Did a full backup and a full restore using Sony PC Companion. The phone worked perfectly until last night then it displayed the same problem.
Possibly unrelated, but I did notice that after the restore none of the photo thumbnails are showing in the Album app even though the pics are there. You can tap in the empty space in the app and pics will load. Secondly, it restored my Outlook.com account, but not the entry for it under Accounts in the Settings menu. Consequently I can't cange any settings for that account. So I've managed to introduce another couple of issues for my trouble!
I'm leaning to this more being a hardware fault now, unless anyone else can suggest otherwise?
Click to expand...
Click to collapse
For album the temp solution: settings>apps>all>album>clear data
Try to reinstall outlook.com?
Sent from my LT22i using Tapatalk 2
Johneboy said:
Had a go at this at the weekend. Did a full backup and a full restore using Sony PC Companion. The phone worked perfectly until last night then it displayed the same problem.
Possibly unrelated, but I did notice that after the restore none of the photo thumbnails are showing in the Album app even though the pics are there. You can tap in the empty space in the app and pics will load. Secondly, it restored my Outlook.com account, but not the entry for it under Accounts in the Settings menu. Consequently I can't cange any settings for that account. So I've managed to introduce another couple of issues for my trouble!
I'm leaning to this more being a hardware fault now, unless anyone else can suggest otherwise?
Click to expand...
Click to collapse
If flash fixed it, it can't be hardware. Any new apps/mods installed?
Restore only the assentials (contacts/call log) the rest set manually and see how it goes.
Take a logcat next time it happen maybe you'll see something there.
I have same problem on sola and reflashing roms really helped me toi, but only for 1 day. I guess it's digitizer issue.
Hi,
Something strange happened with my z5c E5823 running stock 7.1.1. Here is the riddle
I got a message the other day, saying space on internal memory is decreasing and the option to transfer stuff to SD card. Since there were almost no pictures and music on the phone, I keep them on SD card, there was the option to transfer about 2GB of Apps. I choose that (big mistake when I think of it now) .
I continued using the phone while the transfer was in progress and @ some point , the phone crashed. That never happened before. Screen froze and stayed like that for around 10 min, completely inactive, and the phone restarted itself alone. After this it all seemed fine until I tried to start the Camera app. It just gave me black screen and some seconds later the message - Camera has stopped/ Restart app.
The front camera and flashlight don't work either.
Another weather app - AcuWeather didn't want to start too, but after reinstalling it it was alright.
There is no such option for the camera app and clearing data and restarting didn't help.
Decided I will do a Factory reset for the first time since I use the device and tried a manual back up of all the info to the SD card. Contacts , personal info and settings backed up successfully , but the process hanged up at 50% when transferring apps. It crashed and stooped. Tried it 2 times !
Since back up wasn't possible I proceeded with the factory reset and after that the phone successfully restored my personal data, without the apps , but the camera didn't work. I did a Software repair with xperia companion with the same result.
Another bug appeared. When I pull down the full notification bar, and want to edit/rearrange the icons/shortcuts and press the little pencil next to the settings(gear) icon, the phone freezes for a few seconds and than the screen turns black. The phone is unusable at that point, thought it works, and receives calls which i can not answer. I only can restart it, because the power button gets me to the window for power off and restart.
Than I read some camera sensors might get disconnected from the board so I opened the phone , but it was alright inside. nothing changed.
Now I got an open phone and no answer or clue whatsoever of how to proceed.
Any ideas are very welcome!
I there a way to reset the phone to an earlier version of android?
Thanks inadvance!
So, my Samsung Galaxy A10 got into a bootloop and I'm 90% sure it was caused by short storage, because seconds before it started I saw the storage was full. I've had a similar problem before, where my phone would randomly reboot and stop when I clean up some space, but now it just locks itself on a bootloop and freezes on the Samsung logo.
I tried entering Safe Mode, but my phone just won't load it no matter how many times and how many buttons i press. Alright, "let's try Recovery Mode", i thought, but it was also very hard to do because the buttons wouldn't work most of the time. I managed to enter it around 4 times in a span of 3 hours and I got two different screens. One screen was what I believe to be the standart, with options to clear cache, factory reset and etc. The other one only had the option to clear app data, no idea why it changed or what triggered it. In these few instances where i could access the Recovery Mode, I tried clearing cache, repairing apps and clearing app data, but nothing worked.
I can't turn off my phone either, I tried holding the power button for almost a minute with no results. Maybe that's why the recovery mode didn't work...? Right now I'm waiting for my phone to run out of battery and see if it helps.
Also, one thing that is kinda concerning... everytime it reboots, before the Android logo appears, the screen glitches for a millisecond in a vibrant color.
Please, is there any way to fix it without losing my data? I'm sort of a noob so I have no idea how bootloaders and similar things work, I'd be really thankful if you guys could help
Welcome to XDA
Meh... why isn't your data on a SD card?
If you used a SD card as a data drive... you be able to do a factory reset and not lose critical data.
If you can't connect with the PC and you can't get into safe mode I don't see how you can recover the data. Maybe someone here has a plan for you...
blackhawk said:
Welcome to XDA
Meh... why isn't your data on a SD card?
If you used a SD card as a data drive... you be able to do a factory reset and not lose critical data.
If you can't connect with the PC and you can't get into safe mode I don't see how you can recover the data. Maybe someone here has a plan for you...
Click to expand...
Click to collapse
Thanks! Yeah, no SD card for me
Draining the power didn't help, but I figured out why the buttons didn't work: I was supposed to press them when my screen started glitching, not on the android logo (leaving this info here in case someone else has the same problem). Still unable to access safe mode tho, only recovery.
Welp, most of my data was only personal things and at least I can backup some stuff with my google account, so I did a factory reset. Now it's working again, which is great, I just wanted my phone back honestly :,)
Lik_2345678 said:
Thanks! Yeah, no SD card for me
Draining the power didn't help, but I figured out why the buttons didn't work: I was supposed to press them when my screen started glitching, not on the android logo (leaving this info here in case someone else has the same problem). Still unable to access safe mode tho, only recovery.
Welp, most of my data was only personal things and at least I can backup some stuff with my google account, so I did a factory reset. Now it's working again, which is great, I just wanted my phone back honestly :,)
Click to expand...
Click to collapse
Boot loops are tough. Sometimes after a couple tries it may go into safe mode but don't count on it. Another question is what caused it, a poorly coded or incompatible 3rd party app running at start up? You don't want a repeat. It may have been a single event upset that corrupted the user data partition, these are rare but can happen.
Get a SD card and use it as a data drive, everything you need to do a complete reload should be on it including installable copies of all your apps. A full reload with no internet connection can be done like this. Since all the data is already on it for a reload, no time is wasted reloading data.
The SD card is a valuable asset if you use it correctly.