Dropped my phone at work today and the screen is completely trashed.
If I send my phone in for a repair do I need to flash it back to 100% stock?
I'll be paying out of pocket anyway since I don't have insurance or anything on it. Will LG care?
Teirce said:
Dropped my phone at work today and the screen is completely trashed.
If I send my phone in for a repair do I need to flash it back to 100% stock?
I'll be paying out of pocket anyway since I don't have insurance or anything on it. Will LG care?
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Yeah they do Samsung doesn't care tho
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
don728871 said:
Yeah they do Samsung doesn't care tho
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Samsung also leaves their bootloaders unlocked from the gitgo also >.> I would guess they would care since the bootloader on this phone is locked to start with.
Related
My Amaze 4g is rooted and rom'd etc.
A couple days ago the screen died. Like, it did something kinda of weird (flashed some grayish type colors) and then turned off. The phone still works etc but the screen is dead.
So, I can get a replacement phone but it is rooted and sending it back is too risky.
Is there anyway that I can restore my phone without having to see the screen?
Or, has anyone heard of this happening etc?
Thanks
You'll have to boot into fastboot and relock the bootloader. It might be a bit difficult to do so without actually being able to see what the screen should be showing, but overall it's a two step process: relock bootloader, load and flash stock RUU
So can you walk me through it? Lol, since I can't see the screen? Like, can you just direct me on what buttons to push.
do you have it insured? Maybe you might lose it tonight?
What i suggest is watch a youtube video on how to relock it and hwo to flash stock RUU adn get the timing.
andy55 said:
do you have it insured? Maybe you might lose it tonight?
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Lol, it is actually my girls and they have already sent her a replacement. I just don't wanna send the broken screen one back yet (for obvious reasons)
Ohleo said:
Lol, it is actually my girls and they have already sent her a replacement. I just don't wanna send the broken screen one back yet (for obvious reasons)
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You might as well just send it back because even if u figure out a way to relock it, it will say "relocked" therefore either way they will kno u unlocked it. But that shouldnt matter because the screen going dead is most likely a hardware issue which if it is it should still be covered by the warranty whether u unlocked it or not
Sent from my NRGized Amaze...
via xda premium
I thought that unlocked it voided the warranty all together
Sent from my XT875 using xda premium
Ohleo said:
I thought that unlocked it voided the warranty all together
Sent from my XT875 using xda premium
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Nope... Only software issues
Sent from my Energized HTC Ruby using XDA-Premium or Tapatalk
Ohleo said:
I thought that unlocked it voided the warranty all together
Sent from my XT875 using xda premium
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No it only says it "may" void ur warranty.. so as long as the problem wasnt caused by you changing the software, like flashing roms and soforth, then they should still honor the warranty. And to me it sounds like a hardware issue so u should be fine.
Sent from my NRGized Amaze...
via xda premium
OK cool. Because I searched everything and I did not ever find anything connecting screen crashes to roms
Sent from my XT875 using xda premium
Ya man u should be fine. Good luck
Sent from my NRGized Amaze...
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Thanks
Sent from my XT875 using xda premium
I think you should at least try and flash it to stock if not to just erase any personal info. Good luck
Yeah I am gonna still try. Just gotta getting the timing and button pushing down haha
Sent from my XT875 using xda premium
Are you sure it's not just the backlight that's out? If it is, you can just grab a really bright flashlight and shine it at an angle, and you might, possibly, be able to see your screen. It will be faint but it might be enough to help you relock it.
Just crack the screen, tmo will charge you 50 bucks extra if the screen is cracked. At least this is what they told me when I had to get a replacement for my wife's phone.
Sent from the Morgue!
Hmmm I will try the flashlight trick
Sent from my XT875 using xda premium
I know quite a few people who returned their phone back to tmobile and were fine and they had the same type of issue you had.
Shouldn't be a problem.
Sent from my HTC_Amaze_4G using Tapatalk
my cousin returned his Amaze 4G to a Wind MObile with Bulletproof 2.5.0 *he fked up his charging port* and they replaced the amaze with unlocked bootloader and runnign custom FW
Ok,
I took my phone back to complete stock last night using odin, this morning I wanted to update the phone so my kiddo could get the new market, after downloading kies and running the update the phone will not turn on at all. it does not show when I connect a charger and I cant get it to go into download mode. Any suggestions or is this phone now done?
http://forum.xda-developers.com/showthread.php?t=848737
I Tried this and it didn't work. I really believe my phone is completely dead!
So there is no sign of life at all? No leds or any backlight behind the screen? If not, then you are hardbricked. Kies is notorious for hardbricking phones.
You can call your carrier or Samsung and tell them your phone was bricked using THEIR software and see where that goes.
Sorry for your loss.
Nothing at all idk what they will say since I've had the phone since brand new
Sent from my SGH-T999 using xda premium
I'm on the phone with Samsung now let's see what they say
Sent from my SGH-T999 using xda premium
They are going to fix it for free!
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TJEclipse said:
They are going to fix it for free!
Sent from my SGH-T999 using xda premium
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I had the exact problem you did. Tmobile sent me a replacement, and now I have a phone with no scratches or dings! :victory:
Well I've had mine since the day it came out, it it's out of warranty so t-mobile won't cover it, Samsung was not going to cover it at first but after it was said and done they decided to cover it since it was there software that bricked my phone
Sent from my SGH-T999 using xda premium
This happened to me awhile back! I called T-Mobile, but as I was out of warranty, no phone could be sent! Wish I would've seen this thread before I tossed it...
So my phone won't charge anymore and its completely dead. I'm guessing a new battery could fix this but I kind of want to pull for a new phone. Would my warranty be void if I send it with cm 10.1 installed?
Sent from my HTC One V using xda app-developers app
dgray66 said:
Would my warranty be void if I send it with cm 10.1 installed?
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No.
Actually you can, but they will not accept your warranty for it.
So if I send it back they won't charge me for a new one?
Sent from my HTC One V using xda app-developers app
micens said:
No.
Actually you can, but they will not accept your warranty for it.
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dgray66 said:
So if I send it back they won't charge me for a new one?
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Kolma said:
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If VM is anything like Sprint.... Sprint will not give you grief for warranty repairs when the phone is rooted or has a rom on it, so long as the problem/issue is hardware and not software. After 20 months, my digitizer wasa acting up too much for me to bear any longer. Went to sprint and they replaced it, no hassle. If you're concerned, return the phone to stock....
id4rox said:
If VM is anything like Sprint.... Sprint will not give you grief for warranty repairs when the phone is rooted or has a rom on it, so long as the problem/issue is hardware and not software. After 20 months, my digitizer wasa acting up too much for me to bear any longer. Went to sprint and they replaced it, no hassle. If you're concerned, return the phone to stock....
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That's what I ended up doing. For some reason after the I ran the ruu I stopped having problems but I already filed it broken so I might as well get the new one
Sent from my HTCEVOV4G using xda app-developers app
dgray66 said:
That's what I ended up doing. For some reason after the I ran the ruu I stopped having problems but I already filed it broken so I might as well get the new one
Sent from my HTCEVOV4G using xda app-developers app
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are you sure it will be new and not a refurbished model?
ok i just had a fatal error happen, as i was running the 1.15 RUU (because i was having issues) status bar got to 17% the my asus computer rebooted to complete some updates that i had no idea were installing. mMy phone now does nothing at all.. no bootloader, no led when pluged in, i mean nothing. is there anything that i can do besides sell for dirt cheap,,, thanks
i guess with 100 views and no comments, that im screwed.. any developers out there need parts or a dead phone to tinker with ?.. i will be very slow to respond since i have no phone.. smdh
Are you positive you can't boot into the bootloader?
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Phaded said:
Are you positive you can't boot into the bootloader?
Sent from my DLX using xda app-developers app
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yes 100%.. my fingers are hurting from holding power and volume down all day, and part of me thinks that if i push harder it will work.. lol.. that didnt work either. well i did take it to the verizon store today to buy a htc one and i told the guy that it powered off and wont turn back on, so he got me one ordered (dna) for no charge under htc's one year manufacture warranty since he strongly believes that the battery is bad.. ill agree and get my refurbished phone and not complain, i just have to deal with a lg lucid for a couple of days
I can jtag the unit for you
Zarboz said:
I can jtag the unit for you
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what kinda turn around? and how much?
reg442 said:
what kinda turn around? and how much?
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ill do it for free for you if you want and it takes me about a hour to do
Zarboz said:
ill do it for free for you if you want and it takes me about a hour to do
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i will see what kinda replacement that they send me on wedneday, ill pm you either way on wednesday.. Thanks
Zarboz said:
ill do it for free for you if you want and it takes me about a hour to do
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@ Z All the time you devote to others is truly inspiring.
reg442 said:
i guess with 100 views and no comments, that im screwed.. any developers out there need parts or a dead phone to tinker with ?.. i will be very slow to respond since i have no phone.. smdh
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Yeah JTAG is the best way to go. It sucks to lose all the data but at least you have a working phone. You 're only entitled of 2 claims within 12 months on Insurance. If you use them both you'll be dropped from the Insurance coverage for a year; no matter if you purchase a brand new device. So I'd suggest you save them
reg442 said:
ok i just had a fatal error happen, as i was running the 1.15 RUU (because i was having issues) status bar got to 17% the my asus computer rebooted to complete some updates that i had no idea were installing. mMy phone now does nothing at all.. no bootloader, no led when pluged in, i mean nothing. is there anything that i can do besides sell for dirt cheap,,, thanks
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Do the home recent and back leds flash when hold just the power button down ?
mrbidjey said:
Yeah JTAG is the best way to go. It sucks to lose all the data but at least you have a working phone. You 're only entitled of 2 claims within 12 months on Insurance. If you use them both you'll be dropped from the Insurance coverage for a year; no matter if you purchase a brand new device. So I'd suggest you save them
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i dont have insurance, HTC ia replacing the phone at no charge cause its only 7 months old and they come with a 1 year warranty..
bibleway said:
Do the home recent and back leds flash when hold just the power button down ?
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nothing at all.. my phone is so cold and lifeless...
reg442 said:
i dont have insurance, HTC ia replacing the phone at no charge cause its only 7 months old and they come with a 1 year warranty..
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Alright buddy good luck
reg442 said:
nothing at all.. my phone is so cold and lifeless...
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I mean unless you want to donate it to me haha I'd take it off your hands
If you want to have me jtag it let me know
This is my dev unit
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Zarboz said:
I mean unless you want to donate it to me haha I'd take it off your hands
If you want to have me jtag it let me know
This is my dev unit
Sent from my HTC6500LVW using XDA Premium 4 mobile app
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ill be in touch with you on wednesday either way
Got a refurbished DNA today, I guess it's better than nothing.. thanks again for the offer to fix. I have to send the old one back and hope I don't get charged for anything..
Sent from my HTC6435LVW using xda app-developers app
My screen on my s4 busted. I used my dad's update to get a note 3 cause he wouldn't use his update (likes his flip dumb phone). My question is even though my s4 is not hooked up can I still use my warranty to get it fixed?
Sent from my SM-N900V using xda app-developers app
Yeah
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joeyx2 said:
My screen on my s4 busted. I used my dad's update to get a note 3 cause he wouldn't use his update (likes his flip dumb phone). My question is even though my s4 is not hooked up can I still use my warranty to get it fixed?
Sent from my SM-N900V using xda app-developers app
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Submit either the Asurion Claim or Warranty now.
If you wait too long they will assume that the phone is no longer an active part of the account.
Right now you can claim you are using a loaner until the other is fixed.
Thanks, if I knew someone in my area that likes to root and rom there phone I would get it fixed locally and sell it to them cause is still on mdk but since I don't and don't want to sell it online I'll just warranty it and sell it brand new and get more money for it.
Sent from my SM-N900V using xda app-developers app
Also would like to know how to check if I tripped knox or anything like that but when I go into download mode there is nothing there about knox. Is it cause I'm on mdk with everything still unlocked and will show when i odin back to mdk or did knox come after mdk? I guess the worst that could happen is they send my phone back to me but just wanted some more insight on it.
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joeyx2 said:
Also would like to know how to check if I tripped knox or anything like that but when I go into download mode there is nothing there about knox. Is it cause I'm on mdk with everything still unlocked and will show when i odin back to mdk or did knox come after mdk? I guess the worst that could happen is they send my phone back to me but just wanted some more insight on it.
Sent from my SM-N900V using xda app-developers app
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MDK doesn't have the Knox Warranty Void flag.
Wow! You responded quick! Thanks! That's what I figured. I may try to send it back with mdk still on it so maybe a fellow rooter will stumble upon it as a refurbish. LOL!
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