Our Nexus 10 is less than two weeks old.
With a full charge it will not power up.
When I attach the power cord, it shows a full charge but then the icon immediately disappears.
Ideas?
Anyone else had this problem?
What's the longest you've held the power button down for in an attempt to turn it on?
styckx said:
What's the longest you've held the power button down for in an attempt to turn it on?
Click to expand...
Click to collapse
30 sec. on the suggestion of Google Play tech support.
They also asked us to hold the volume and power buttons on for the same time and nada!
Hmmmm.. Interesting.. 30 seconds is definitely long enough to trigger a reset which as close you get to a battery pull without actually pulling the battery. Being a former Nexus 7 owner I will say there were a few instances of people having powering up issues with their Nexus 7's and unplugging the battery and plugging it back it cured it.
Difference: Nexus 7 has a super easy removable cover to access the battery. N10 does not..
RMA that badboy... Not worth ripping open a $500 device to try some half assed fix anyway.
styckx said:
Hmmmm.. Interesting.. 30 seconds is definitely long enough to trigger a reset which as close you get to a battery pull without actually pulling the battery. Being a former Nexus 7 owner I will say there were a few instances of people having powering up issues with their Nexus 7's and unplugging the battery and plugging it back it cured it.
Difference: Nexus 7 has a super easy removable cover to access the battery. N10 does not..
RMA that badboy... Not worth ripping open a $500 device to try some half assed fix anyway.
Click to expand...
Click to collapse
Yes, this is what we are doing.
Replacement device has been ordered...3-5 day delivery.
Google assured me that they have "new" replacement units for this purpose.
I was concerned because the Google Play store shows they are sold out of the Nexus 10.
No problems with my Nexus 7, but different manufacturer!
Now we just have to wait and see.
Were you even getting a Google logo or the little power up vibration at all or just absolutely no signs of life except the quick battery meter?
styckx said:
Were you even getting a Google logo or the little power up vibration at all or just absolutely no signs of life except the quick battery meter?
Click to expand...
Click to collapse
No Google logo or power vibration, just the quick battery meter that shows a full charge.
It only stayed on a second or two when the charger is connected.
Looking at your history.. Is this your 2nd, or 3rd replacement you're on? What are you doing to your devices?
styckx said:
Looking at your history.. Is this your 2nd, or 3rd replacement you're on? What are you doing to your devices?
Click to expand...
Click to collapse
This is our first replacement for the Nexus 10.
My hubby downloaded some developer apps, but nothing fancy going on at this end.
[email protected] said:
This is our first replacement for the Nexus 10.
My hubby downloaded some developer apps, but nothing fancy going on at this end.
Click to expand...
Click to collapse
Doh.. My bad. I had two XDA tabs opened with different threads and got the people involved with problems mixed up.
Related
Finally got my new Transformer Prime from Best buy!
Sad news is all I can do is turn it on and watch the android tell me to start.
The touchscreen is completely unresponsive. I am on hold with Best Buy phone support right now (the lady has no idea what a transformer prime is).
I have tried cold boot by holding power and volume down for 5 secs...
Tried while charging and on batteries. I do not have a dock or a stylus.
Do you guys have any other ideas I can try before I punt this POS back to BB?
Thank you
Let the battery discharge all the way until it shuts off, charge it up for a half hour or so and try it out again. It seems to have worked for some people in a thread around here somewhere who had their touchscreen stop working after an update.
I let the battery discharge all the way until it shut off. This was not an easy task. Had to stay up to keep the screen on. When I restarted I had the same issue.
Unless there are any other ideas I may just have to return this thing.
Another question... Is it worth exchanging? Should I wait for the Tegra 3 Lenovo with 2 gigs ram? I am a very sad Panda
Man, its stuff like this that should clue manufacturers in to allowing users to pull a battery. I have had funky issues with my Nexus One and not sure what I would do if I could not pull the battery in that puppy.
I hate to think of spending 6-8 hours trying to discharge the battery on the Prime for something like this.
I would call ASUS and see if they have any tricks you can try. If not then return through BestBuy. Not sure what the turn around time would be or how that relates to other T3 releases.
You could also try holding down the power button until you get the Eee Pad boot screen. I think that works like a warm boot.
UmbraeSoulsbane said:
Man, its stuff like this that should clue manufacturers in to allowing users to pull a battery. I have had funky issues with my Nexus One and not sure what I would do if I could not pull the battery in that puppy.
I hate to think of spending 6-8 hours trying to discharge the battery on the Prime for something like this.
I would call ASUS and see if they have any tricks you can try. If not then return through BestBuy. Not sure what the turn around time would be or how that relates to other T3 releases.
You could also try holding down the power button until you get the Eee Pad boot screen. I think that works like a warm boot.
Click to expand...
Click to collapse
The reset button should disconnect the battery for a short period of time, so that would be kinda the same isn't it?
Where is the "Reset button" I already tried cold boot.
This is your chance everyone, before I send back to Best Buy. Any ideas. I don't care if it bricks it as I will prob send back.
Is there any special order to the drain power and restart. I tried restarting with the device plugged in. Should I take the time to try again to drain the power and try powering on with the device not plugged in?
Update: Found the reset button. Did not work
trainwreck512 said:
Update: Found the reset button. Did not work
Click to expand...
Click to collapse
If you have hit the reset, cold booted it and ran the battery down, I am not sure what it left to try if you cannot navigate through the device. Maybe if you had the keyboard you could get in and install a touchscreen tester or something, but not sure how much I would trust your device if it still does not register touch after all that. Probably better to just return it and get another.
Honestly, I love the tablet and haven't had any serious issues with it. Sounds like you just got a dud.
I am starting to agree with you. If they had some in stock I wouldn't give it a second thought. Now I get to wait for Who knows how long to get another one.
I have put in an Esupport ticket with ASUS. I will update you on what they say.
FYI when it starts it only shows the home buttons for a split second. It pops up a small back box that says English. Is this normal behavior?
trainwreck512 said:
FYI when it starts it only shows the home buttons for a split second. It pops up a small back box that says English. Is this normal behavior?
Click to expand...
Click to collapse
It runs through the Google Device setup when you first launch it. I do not remember the exact order, but language would probably be the first option.
I assume this looks like a drop box where you would have the option of other languages, but of course you would not be able to test without being able to tap.
Those all come up, drop down menu is there and says English as well. What i'm talking about is a small black box appears over the android guy that says English and disappears. This happens in unison with the home buttons on the bottom that also disappear.
I will post a Youtube Video soon so you all can see.
Thank you for all your responses thus far!
UPDATE: I am not gonna post a video as my video camera is not yet working with ICS custom ROM.. I don't feel like putting an old Rom on. Sorry.
Truth is I give up. I am taking the prime back to Best Buy on lunch break for full refund. Think I'll go buy a Go Kart.
Thanks again for all the help!
UPDATE2: I really really want a Transformer prime... I decided to once again order from Best Buy.
This morning 2 hours after I ordered my 3rd Prime, Best Buy canceled the order.
Best Buy support said it was cause I changed the shipping address to my UPS store.
So they just Canceled the order.. I am now taking the large hint the universe is giving me.
I am not meant to have a Prime
It locked up once and I restarted it.
Locked up again after a few minutes, shut itself down and no matter what I do, I can't get it to restart.
Kind of a suck way to start the day.
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
maybe its your battery
let it charge for a bit with the device off
did you unlock the boot loader
can u flash roms?
can u even get to the bootloader?
Phone is fully charged. It was working fine during a call and when I hung up the call, the screen locked up then quickly blinked twice and that was that.
I tried pushing the power switch for almost two minutes and noting happened.
Better now than when I am traveling for work I suppose.
Take it back before the grace period. Lolz?
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Do a battery pu...... Oh wait
tkemack said:
My tpu case seems to be making the power button stick causing reboots. If you have a case, take it off and I would also remove the shiny top back cover and try again. If that doesn't work, call for replacement.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
regulator207 said:
If you take the shiny back cover off you maybe removing something important. Look on the inside surface of the cover and you will see copper contact points. Is this the NFC antenna. I'm ignorant to how it works, just speculating.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I suggested taking it off just to try to get the phone to boot in case the power button us stuck. I didn't intend for him to leave it off forever
Sent from my EVO using Tapatalk 2
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
jfenton57 said:
I understood what you meant
I did try it minus my TPU cover just in case that was the issue although the power button seems perfectly free..
Maybe they new camera will somehow magically be better
Click to expand...
Click to collapse
Unclear if you got it to boot?...
Sent from my EVO using Tapatalk 2
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Bad battery contacts?
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
jfenton57 said:
Just this afternoon picked up my shiny new replacement from Best Buy...totally new shipment which had just came in. I added no apps and 15 minutes later the first random reboot. It rebootted7 times in two hours and then just t turned itself off and won't come back to life.
No...the battery isn't dead.
Plug it into any charger and the charging light doesn't come on.
Seriously....this is frustrating.
Click to expand...
Click to collapse
It must be you. I think you need Jesus in your life.
Yeah.....maybe that's my problem. My heart sunk with the first lockup and reboot. I said some rather ugly stuff to my phone in the car.
BB stated they had taken back two out of the 7 preorders and when I asked for what reason, he said he wasn't sure.
Tomorrow I will exchange it one more time at a BB 100 miles away from the first one since we are away this weekend and they are already holding it for me. Maybe a change of venue will help
Sounds like some serious bad luck. I haven't heard of anyone's dying until you. I hope the different BBY return will do better for you man...
Sent from my PC36100 using xda premium
shook187 said:
It must be you. I think you need Jesus in your life.
Click to expand...
Click to collapse
or Cthulhu. but we all know both are fiction
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Cthulhu isn't fiction bro.
Don't know who the other guy is.
jfenton57 said:
Well.....it sprang back to life all by itself sitting on my desk at work this morning (it is sitting there waiting for BB to call me and tell me they have a new replacement). It simply powered up, booted and came to life sitting there.
It now reboots a couple of times an hour just sitting there and at times actually turns Mobile Networks OFF all by itself.
Perhaps it is possessed?
Click to expand...
Click to collapse
Man, you got to break two EVO's already.
I'm just waiting to get the chance to break my first.
NewZJ said:
or Cthulhu. but we all know both are fiction
Click to expand...
Click to collapse
Speak for yourself, troll.
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
ZSwagger1988 said:
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
Click to expand...
Click to collapse
Maybe stuck power button........flick the back of your phone a couple times.
I know button seems to be fine, but that doesn't mean anything. Flick away, see what happens
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ok tried flicking it to no avail. Any other ideas could this be a software bug or is it most definitely hardware? I'm thinking its software but obviously can't be sure
OK now I've got some more info on the issue. it wont reboot while charging and turned on, but it will if its charging and turned off. the only thing i haven't tried is a new battery is it worth me doing that? any other ideas or thoughts at all?
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
440bro said:
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
Click to expand...
Click to collapse
Where's the best place to get a cheaper battery? I looked on ebay and they have some but i dont know if i trust i did search oem, but at the smae time dont wanna pay 30$ for one from at&t
Ebay is cheap! But yes some vendors aren't very trustworthy, or prompt. I stick to a close vendor when on eBay.
There's always Amazon. Very reasonable. Lots of users on here like the anker 2700ma battery and swear by it. The stock battery is 2500ma.
http://www.amazon.com/gp/aw/s/ref=is_box_?k=i717+battery
OK just for an update i have done absolutely everything i can software wise tried all 3 version of stock (GB, ICS, AND JB) the problem still continues so now I go to hardware. I'm gonna try a battery, and look under the hood at the power button and the rest of the main board. And if the battery doesn't work, then I'm thinking I will try to switch out main board. I really think this is a software issue as it does it when the phone sleeps no matter how it does it but all I can do is tinker and find out lol. I'll keep updating for everyone who has this problem. I appreciate all the help
OK another update i got it opened and played with the power switch it seems to be just fine but i blew it out with air just to be safe problem still continues i should also mention that i broke the sim slot right when i got the phone and i noticed the rebooting the next day but i doubt they are connected so im gonna fix sim slot, then go from there i have a standard battery and an extended battery problem continues with both of them so im going straight to motherboard as i think thats the issue anyway. Ill keep this thread updated
Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Click to expand...
Click to collapse
If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
Click to expand...
Click to collapse
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
Click to expand...
Click to collapse
thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
Click to expand...
Click to collapse
Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
Click to expand...
Click to collapse
Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
Click to expand...
Click to collapse
Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.
I bought my Huawei MediaPad M5 8.4" android tablet back in 2019. It has given me almost no issues other than it started to slow down recently.
Before a trip I took, I fully charged it, powered it off, and put it in my bag. This was on a Thursday. A few days later on Sunday I went to use it and it would not power on. Plugging it into multiple known good chargers does nothing. It is showing zero signs of life (no vibration, no screen power). There is zero physical damage that I can see - no bends or cracks or anything. And the USB-C port still feels solid.
I've tried...
Holding the power button for 15-20+ seconds.
Holding the power button and volume down for 15-20+ seconds.
Holding the power button and volume up for 15-20+ seconds.
Holding the power button and volume up+down for 15-20+ seconds.
Tried charging it with multiple known good chargers.
Tried leaving it plugged into known good chargers for hours.
Tried the button combos above while plugged in.
Tried wiggling the power button, volume rocker, and the physical "home" "button" in case they were stuck and causing issues...
Even tried flipping the USB-C cable...
Tried adding some very light pressure to the power cable (like up/down/left/right) to see if it would give me a sign that the charging port was loose.
Have tried googling it, a lot, but seems like no one else has run into this issue.
I've tried all of the above many many times, on different days just hoping for any signs of life and got nothing.
Anyone else run into this and figure out what the issue is?
Thanks in advance for any suggestions/advice!
First off hats off to you for posting the perfect model of how to troubleshoot and then post your experience!
Sad to say I don't have / haven't had this issue. But I do want to ask obvious questions (at the pain of seeming obtuse) and propose one more (probably futile) step and one possibly fruitful.
Questions:
- You've wisely tried swapping chargers. Have you tried multiple cables? (I bet you did.) And did you try both USB-A to USB-C and USB-C to USB-C cables?
- Can I safely assume that when you call a charger a known good one have you used the same cable and charger combo with a different Android device (such as a USB-C equipped phone) to attempt charging the tablet?
- Do you feel as though the power button is actually moving when you press it?
Suggestions:
Try using a toothpick immersed in rubbing alcohol and gently probe around the USB connector. (Maybe there's some dust or crud blocking the contacts.)
This seems dopey but how long have you plugged in using a known good charger? I have succeeded with a hoplelessly old Samsung S3 and Nexus 7 tablet by leaving them charging for 24 hours.
In each case I walked away from the seemingly defunct device with a sense of resignation and disgust. Boy was I surprised to see that they were alive again! In those cases the devices had weak batteries and it took massive charging to get them to boot again-- and the battery life was poor once they actually booted. (My Nexus 7 is on my desk here begging to be put out of it's misery. It has a replacement screen, so it's been through rough times.)
FYI:
You mention that the tablet was gradually slowing down. If you ultimately succeed in breathing life back into it: have you periodically cleared the cache partition by booting into recovery. (I have to bet you did 'cause you have tested with the volume up + power key combination in troubleshooting.)
P.S.
I have also had mine since 2019. I have not noticed any significant degradation of battery life or unusual decline in performance. Periodic cache clearing has helped me. (And I think that silly defrag notication is probably an act of superstition. But I do let it function anyhow.)
Even if nothing I've said turns your day into sunshine, I hope at least it's reassuring that you're not screaming into the dark alone. Feel free to ask for more ideas if you have any more evidence to work with.
1st - Thanks for the quick reply! Definitely appreciate it!
- You've wisely tried swapping chargers. Have you tried multiple cables? (I bet you did.) And did you try both USB-A to USB-C and USB-C to USB-C cables?
- Can I safely assume that when you call a charger a known good one have you used the same cable and charger combo with a different Android device (such as a USB-C equipped phone) to attempt charging the tablet?
Click to expand...
Click to collapse
Yeah, tried different cables and power adapters and wall outlets. All are known to be good by plugging my phone in and getting it to charge. I did not try a USB-C to USB-C - I actually don't think I own one, hah. If I come across one I'll give it a try and update if that fixes it. Kinda tempted to go find one - maybe the extra juice will give it the extra kick it needs?? I've seen weirder things...
- Do you feel as though the power button is actually moving when you press it?
Click to expand...
Click to collapse
Yes. All of the buttons still have that tactile/responsive/click feel when pushing it in.
Try using a toothpick immersed in rubbing alcohol and gently probe around the USB connector. (Maybe there's some dust or crud blocking the contacts.)
Click to expand...
Click to collapse
Good idea! Will give this a try but currently out of rubbing alcohol. I did try (and forgot to list even tho I did this whilst making the list) using some compressed air around the buttons and around the charging port (making sure to keep the can up-right so I'm not freezing anything)
This seems dopey but how long have you plugged in using a known good charger? I have succeeded with a hoplelessly old Samsung S3 and Nexus 7 tablet by leaving them charging for 24 hours.
Click to expand...
Click to collapse
I didn't leave it plugged in overnight since the tablet isn't functioning properly and don't want to leave it charging whilst I'm sleeping in case it shorts or whatever. But I did have it on the charger, multiple times, for 2-6(?) hours at a time. It is plugged in now.
You mention that the tablet was gradually slowing down. If you ultimately succeed in breathing life back into it: have you periodically cleared the cache partition by booting into recovery. (I have to bet you did 'cause you have tested with the volume up + power key combination in troubleshooting.)
Click to expand...
Click to collapse
I have not cleared the cache partition via recovery. IF I get this thing alive again, will give it a try. I only mentioned it to highlight how little issues I've had and how completely out of the blue this no power issue is.
(And I think that silly defrag notication is probably an act of superstition. But I do let it function anyhow.)
Click to expand...
Click to collapse
Lol, yes. "We have cleared up 42kb of defragmented files" ... thanks MediaPad! /s lol
Even if nothing I've said turns your day into sunshine, I hope at least it's reassuring that you're not screaming into the dark alone. Feel free to ask for more ideas if you have any more evidence to work with.
Click to expand...
Click to collapse
Thanks again! I really appreciate you! The world needs more of you!!
I can report to have had the exact same issue with my Huawei MediaPad M5 8.4", battery went empty when the device was in the bag over a weekend, and I have not been successful in recharging or starting the device with any of the trouble shooting given in the above messages. The USB-C connector on the device doesn't feel any looser than on any other USB-C device that I own, and all the other devices recharge from all of the charger + cable -combinations that I've tried on this device.
Same device, same problem. Have tried all the above with no joy. Wondering if the battery has gone into deep drain so currently trying 4.2v @ 600mah 'trickle' for 24 hours. My device was new 1/1/20. Best tablet I've owned for performance, display resolution, battery life () and aesthetics. Damn shame if dead. There is a useful teardown vid here here but I can't find a replacement battery anywhere. If I have any luck on any front I'll post back.
Hello,
Same problem with same tablet. I've tried to replace battery and USB c connector and my tablet doesn't start.
I've tried many cables, many adapters, nothing work...
Did you find a solution with your problem?
@KindaIrish Did you find a solution?
etraga said:
@KindaIrish Did you find a solution?
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Sadly no. If you or anyone does, I'd love to resurrect it!
Thank you for your answer. I've tried to change USB port and battery and still not working. I will test with another battery (the seller will send me another one).
etraga said:
Hello,
Same problem with same tablet. I've tried to replace battery and USB c connector and my tablet doesn't start.
I've tried many cables, many adapters, nothing work...
Did you find a solution with your problem?
Click to expand...
Click to collapse
You even replaced the battery AND USB-C connector and that didn't give it any life?!? That's surprising to me! Thanks for trying that and reporting results... the mystery continues...
A buddy of mine mentioned another piece of hardware that could have failed, I'll report back if he remembers what that was.
@etraga When you had it open, you obviously didn't see anything bad but did you take a real good close look around specifically checking for any signs of a short or corrosion or anything like that? Sometimes they are not always obvious or easy to see.
Two Questions for everyone having this issue:
1 - When was the last time your device worked? For me it was a few days before my original post; around March 24, 2022. Curious if all of ours died at basically the same time, but maybe didn't try using it for a few weeks/months?
2 - What country are you located? USA for me. Asking because I wonder if there is ANY relation to the Huawei ban in the US. Highly doubtful, but at this point who knows...
KindaIrish said:
You even replaced the battery AND USB-C connector and that didn't give it any life?!? That's surprising to me! Thanks for trying that and reporting results... the mystery continues...
A buddy of mine mentioned another piece of hardware that could have failed, I'll report back if he remembers what that was.
@etraga When you had it open, you obviously didn't see anything bad but did you take a real good close look around specifically checking for any signs of a short or corrosion or anything like that? Sometimes they are not always obvious or easy to see.
Two Questions for everyone having this issue:
1 - When was the last time your device worked? For me it was a few days before my original post; around March 24, 2022. Curious if all of ours died at basically the same time, but maybe didn't try using it for a few weeks/months?
2 - What country are you located? USA for me. Asking because I wonder if there is ANY relation to the Huawei ban in the US. Highly doubtful, but at this point who knows...
Click to expand...
Click to collapse
Yes I've replaced both, I found a battery from Deutschland and USB-c connector from China on AliExpress. Maybe one of them don't work, it's really weird...
I didn't find anything special when I open the tablet.
I'm from France and my tablet doesn't work since May or June.
Found this thread after replacing the battery of a Huawei AGS-W09 MediaPad did not change the symptoms:
Red LED is on, close to the selfie cam when plugged into charger.
LED goes dark when disconnected.
No other form of life provokable from the machine.
Last summer (I think it was August 2022) I realized a sharp drop in battery capacity that soon resulted in the status quo described above.
Pretty sure a battery change should fix it, but no, it didn't. Just saw naive me got the battery from Aliexpress, however, so maybe I got a bad one.
Your symptoms are little bit different aren't they?
FYI: I'm located in Austria, central Europe
Here another one , Huawei Mediapad 8.4 SHT_W09 . It wont turn in anymore
i was busy with loading a stock rom from Sd Card, but i think it had a lack off power, i had it frequently on the charger.
It was functioning well but i was playing around with other roms
It was unlocked and by far a great tablet, very solid and no loose connector or something like that
if i connect it to my pc i can hear that the USB connects.
hope to bring it alive and kicking...
Hans from Netherlands