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Hi:
I just got my galaxy s2 today. The only and important problem i found so far is the Speaker ( the one we use for calling not music). I keep hearing the electric noise when i make phone calls. the noise disappear if i use the earphone. So, I am sure that something is wrong with the Speaker........
love this phone so much.
Can somebody help?
Thanks a lot!!!
Return the phone for a refund or exchange, the earpiece speaker is broken.
where was this phone purchased?
I bought it from clove
When I turn the volume down a bit the problem is gone.
It only happens when I turn the volume to max or one step from max.
Is that still mean there is a problem with my s2?
Thanks.
Sent from my GT-I9100 using XDA App
Does anybody know how to solve this?
this problem is still there no matter what.
Thanks.
Might be a dumb question but whatever.
Are you connected to edge/2g? Are you next to a computer/wifi router?
Sent from my SGH-T959 using XDA App
NO I am having 3g or H+ from rogers, Canada.
it mast be something to do with the speaker because If i use the earphone the problem is gone.
is it possible that rooting caused it?
root did not cause it, the issue was probably always there. i really wish more people would reply saying if they do or do not have the issue as well, so we know if its common to all SGS2 units, or you just have a specific defect.
As per request..
No I don't have this problem and have used the speakerphone several times.
No problem with my earpiece speaker or my speakerphone
Not here but I do get the headset issue...though that's another thread..
Sent from my Hero using XDA App
awesome, there are some data points. max volume doesnt seem to crackle everyone's speaker, so maybe a bad batch is going around.
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
JF-GINO said:
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
Click to expand...
Click to collapse
I'm afraid to say I noticed this on my phone today. Turned it down a couple of notches & the crackle could no longer be heard. Far from ideal. Will have to check with clove on next steps, and samsung australia on repair cost if done locally.
Yup same problem here. The local samsung service centre technician says there's nothing wrong with the speaker, I guess he's just lazy to look into it.
I'll send it in again to another samsung service centre to have another look.
no problem with my speakers, but sometimes the earpiece sound does seem too low when receiving calls even if i have it on max volume settings
Have the same problem... Like the earspeaker is distorting and vibrating. It starts just when I call somebody, when ringing.... Tomorrow I will take it to hospital
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
Hi,
When i use a case, like the thin casemate or Orginal samsung galaxy s2 case, i get echo when i call someone, the cases are not covering the mic, can you guys call somebody with a case on and see if they hear echo, when you guys call them? Are anyone having troubles like this?
Im getting this too, ive got like a hardish gel case. When its on theres echo on the callers line, take it off mid call and the echo disappears! So frustrating
Me too.
I have this exact same problem. Callers tell me that they hear an echo, which disappears when I remove the phone cover (Case Mate Tough case).
Interestingly, the echo also disappears when I turn noise reduction off. However I have to do this for each call as there doesn't seem to be a way to stop it permanently
I love the S2 but I'm thinking of sending it back and getting something else because of this.
You cases are not blocking the top microphone hole next to the headphone socket are they.
Tinderbox (UK) said:
You cases are not blocking the top microphone hole next to the headphone socket are they.
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Click to collapse
Thanks for the reply, but no, there is a hole for the socket on the top of my case so it's not being covered.
I have the same problem, i have a plasic case and im getting people saying there is an echo
I have a silicon case and have problems with echoes on the other end of the line and also poor voice call quality if I have the case on. If I remove the case the problems are gone.
Is there anyone who can provide some help in this matter. Is it just poor biuld quality / hardware related, or is it a bug in software that may get resolved with future updates ?
Has anyone managed to get around this problem ?
Has anybody tried the official Samsung case for echo, echo
Problem solved
As I was still within the 14 day period for returns I took my Galaxy S2 back to the shop and got a replacement.
There is now NO echo for callers when they ring me, even with the cover on. I think there must have been a fault with first handset they gave me.
If it's an option for you guys, I'd send back your handset and get a new one to see if it solves the issue you are experiencing.
Here in India, I spoke with the service center since I too am facing the same issue with voice echo while using a silicon case with my S2.
They say that inorder to claim DOA I should have contacted them within 4 days.
Its been 5 days now and they still decline on any such issue being known and providing a replacement.
Wish there was another solution to solving this problem.
Calibration issue
This is obviously a acoustic calibration issue, I'll bet that there is a service function to activate calibration to compensate for increased / decreased acoustic conduction in the phones case and microphone sensitivity.
This must be something that's done in the factory.
Having personally worked in a factory where alarm break glass detectors are made I can tell you that condenser microphones vary wildly in response and output.
Someone ether needs to make an app to do this alsamixer?
Enable/disable speaker..
I have the same issue.. everytime someone tells me they hear echo i have to press enable speaker and then disable it.. then the echo disappears.
So.. There must be a software thingy to fix it.
Hope samsung fix it in a update..
Ok, I have this problem as well, friends are complaining about it quiet a lot, and I do not have any cover on my SGSII, so its not a cover issue... anyone has any solution for that?
Edit: Ok, did some testing, switching to Speaker and then back resolves the problem, however thats only temporary issue, I am going to contact Samsung Customer care now if they are aware of it or not... will keep you updated
Edit2: Ok, official response from samsung is to bring the phone for repair... I am not willing to do this yet...
Bump, does anyone else have this problem? I am getting pretty annoyed with it... anyone got solution for that?
Sent from my GT-I9100 using XDA App
@zheiko- I still have this problem, even after tying multiple different brand cases. Do let me know if you find a solution.
Well im using mine with case mate tough case on it since 2 weeks and so far im not experiencing any such issues...i doubt its a problem to do with cases...the best option/solution will be to get a replacement for the handset if possible.
Sent from my GT-I9100 using XDA Premium App
I have the same issue with no case at all.
Also, the in call volume is extremely low when using the headphones.
One of my friends was nagging me about hearing a echo.
So I tried to unroot and load a stock kernel.
And while I was doing that I also unchecked USB debugging.
After that the echo was gone.
Then I tried to root again, and this time did a test with USB debugging on/off.
And it seems that turning off USB debugging off fixed it for me(No need to unroot).
muuu said:
One of my friends was nagging me about hearing a echo.
So I tried to unroot and load a stock kernel.
And while I was doing that I also unchecked USB debugging.
After that the echo was gone.
Then I tried to root again, and this time did a test with USB debugging on/off.
And it seems that turning off USB debugging off fixed it for me(No need to unroot).
Click to expand...
Click to collapse
Wow...your lucky......Mine had USB debugging turned off. Tried turning it on/off.
Issue still persists.
i shall try turning off the de bugging. that's the only thing that stops the annoying kies pop up when you plug your phone into the pc! if this works i shall post it here!
Sent from my GT-I9100 using XDA App
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
Click to expand...
Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
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Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!
well i know there are post on the quality of the calls on this phone ( mainly the other party struggling to hear what you say) . i have finally blown my top ! since i first got this phone back in May, this has been an on and off problem. today i made 4 calls this morning 3 of which saying they were struggling or couldn't hear me ! i was so fed up i rang Sony and did a "repair" with PC companion .. made no difference what so ever ! then it was fantastic, i was on the phone to phones 4U, who i bought the phone from, and the lady said "sorry i cant hear you sir" so the phone is going back. to be repaired . im not holding out a lot of hope that this will fix the problem due to the amount of threads where a fair few people are having this problem. seems to be a sub quality microphone on this device
I just had probably my first conversation of any length and not on BT with my gf. She said she couldnt hear me the whole time. I turned off that setting in sound or call menu and that didnt help much. Im disappointed.
Try turning off microphone noise suppression in Call Settings. It helps in a few situations.
I have had the exact opposite problem. I couldn't hear the other party (not on speakerphone) but they could hear me crisp and clear.
I tried that during my call with the gf, she did say it got better but only marginally. Out of my last few Android phones she said this one sounded horrible, specially compared to the M8 I was about to sell. This is probably a deal breaker for me. How do you make a high end phone that has terrible call quality?
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
No issues here with call quality, only issues i have is the charger door keeps mysteriously opening in my pocket and that damn screen reacting to metal, same issue, pull it out my pocket and its opened something or removed a shortcut grrrrr
in_finity said:
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
Click to expand...
Click to collapse
Same problem with my Z2 - the other side hears their own word like echo.
svetliol said:
Same problem with my Z2 - the other side hears their own word like echo.
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Click to collapse
yeah my girlfriend tells me she gets feedback too ! so it DOES seem that this is a regular problem with this phone and its just not my handset ! well the phone is going back .. if its a software issue, then unless Sony update the software it the problem will still be there even if they replace the microphone. i just think that its terrible that expensive so called "flagship" devices can have such basic problems. after all .. its a telephone and your supposed to be able to communicate on a phone !
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
svetliol said:
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
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well if it helps , i did post a thread in the developers section asking if any one of them could come up with a "fix" for the microphone issues.. guess it depends on how many of them suffer with this problem .. or have the time to devote to a fix . not knowing if its a software or hardware issue don't help ! all i know is i use this phone to speak to my clients , and when day after day im being told they cant hear me properly or they get feedback and a few have just given up and hung up. i cant carry on using this phone as it is !
From my end the conversation is normal. Started happening a few days ago, phone is less than a month old. Is there anything I can do before taking it to repairs? Tried changing the volume and the audio output during conversation and it doesn't make a difference.
The echo problem seems to be well documented with no fix yet. It's only when you call someone, and if they call you it's fine. I'm hoping it's a software issue that is fixed in MM.