How upset would you be?
So my DNA screen took dump not sure what caused it for sure but at one point my phone did get extremely hot when charging it. Soon after the screen blacked out and never came back. OK no biggie called VZW CC/Support. After a few mins, Rep suggested warranty replacement with over night shipping. Got the phone package the next day. Open it up. It was the Droid incredible. ??? Ok called VZW back. They said that's what we replace if you had the Thunderbolt. Well of course I corrected them. I told them that was what I had before the DNA, they said sorry. Just send the phone back and we will send you the DNA but sadly I would have to wait till Monday. NO PHONE FOR THE WEEKEND. I asked if I could use the DInc till I get my DNA. NOW mind you I was being very nice considering it was there mistake.
This Rep suggested I use the Dinc and try it out and if I liked it you can use it instead of them sending me a new DNA. I was a lost for words. Then 8 Million questions started to pour in to my brain. I took this one.... I said ok give me my 600 hundred dollars back that I paid for the DNA. She asked why would you pay $600 for your phone. I told her that was the price I had to pay to keep my Unlimited Data. Then the Rep switched on her Sales pitch and started to say.... well can I look at your account data usage maybe we can see if I can get you a better data package.: My anger level went from 2 to 2 million.
I stopped her. I told her with my very very nice voice. You need to get your supervisor or you are about to hear the worst foul language ever in your life time....
OK long story short ( too late) I talked to a the Rep Super. I will be getting my DNA Monday and I will be using the Dinc till I get my DNA replacement.
Thanks for letting me vent.
I wouldve tried to back hand her through the phone
The people working for verizon are idiots. I still have my unlimited data after paying the 200 to upgrade to the DNA hahaha. Im not complaining.
Sent from my SuperCharged DNA
You Lucky sob
Sent from my ADR6410LVW using xda app-developers app
Very lucky sob I lost mines for it
sent from my beastly powered viper DNA using Tapatalk 2
I know how you feel, this is what verizon had sent me to replace one of my devices
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Now how the **** is that "like new"?
Needless to say i have another one coming to me next day shipping to be here monday.
Don't worry when I work for Verizon I'll value my customers.I went BS when my droid x messed up. Terrible inspection,I seen better like news on eBay.
Sent from my HTC6435LVW
a box of kittens said:
I wouldve tried to back hand her through the phone
Click to expand...
Click to collapse
hahahaha. Yea, Verizon really just has a monopoly in United States...Verizon is the only carrier from which i can get 4g or good 3g in my area. Thus, i have no choice but to use Verizon for whatever price they ask and such...plus their customer support isn't too great i.e. your experience ...really sucks. At least you're getting your DNA replaced.
So why is vzw customer service always rated #1? Everyone has a bad experience now and again, but overall vzw is THE best in the biz. And if Verizon is all that works in your area how would you know how Verizon is comparatively if you javent tried the others.
Sent from my HTC6435LVW using xda premium
Always expect the worst anytime you deal with Verizon about any kind of issue. That way you will never be disappointed. Also plan to waste a lot of time.
In all fairness this was my first negative customer care Interactive. There is always that 1 bad apple.
Sent from my ADR6410LVW using xda app-developers app
vargo911 said:
In all fairness this was my first negative customer care Interactive. There is always that 1 bad apple.
Sent from my ADR6410LVW using xda app-developers app
Click to expand...
Click to collapse
Nearly every time I've had to call them I've been fed bs, attitudes, and rudeness. I've had like 2 people that were descent to deal with, one guy actually helped me. The other guy didn't do anything (so he was still useless) but at least he was pleasant. I just stopped dealing with it :-\
At least some people don't have bad luck with CSRs
Wow, no charging port cover.
That's not cool.
Sent from my DROID DNA
I work at an indirect vzw store so I have to call customer care multiple times a day... It's really hit or miss with the reps... Some of them will bend over backwards to help and others will just blow you off... If you get a bad one just call back or ask to speak to a supervisor... Customer care can pretty much do whatever you want them too... You just have to get the rep that's not lazy.
Sent from my HTC6435LVW using xda premium
123
stout_zeus said:
123
Click to expand...
Click to collapse
Ya don't say?
Sent from my HTC6435LVW using xda premium
I
platinumrims said:
Nearly every time I've had to call them I've been fed bs, attitudes, and rudeness. I've had like 2 people that were descent to deal with, one guy actually helped me. The other guy didn't do anything (so he was still useless) but at least he was pleasant. I just stopped dealing with it :-\
At least some people don't have bad luck with CSRs
Click to expand...
Click to collapse
When you get people like that just call back.
I was having signal issues with my galaxy s3 and I had been through a few replacement devices. I finally asked to be moved to a different phone.
Tech guy I was taking too said it was impossible, that they would need to come to my area and do tests, I'd have to submit a service call.. Wait a few weeks, and then, only if they found a problem, they might consider it. But it would be a razor or something.
I said I wasn't happy with that, and I had been swapped devices in the post. He said no, this was their policy. (I wanted the dna).
I said thank you and hung up.
I called back 3 min later. Talked to another tech. Told her the same thing. Bad signal, 3rd replacement and she, on her own, not more than. 1 min into the call said "want me to send you a dna?"
She sent it overnight, entire call took less than 5 min, other guy had me on the line for 20.
Just goes to show you.. They Can do stuff for you, you just need to weed out the a-holes who lie and say "nope.. That's impossible sorry"
I've also noticed that the time you have been a customer seems to matter. Newer customers seem to get less in the way of good help. They have special policies for "tenured" customers which might explain some of the differences between personal experiences. I have been a customer for 10 years
Sent from my HTC6435LVW using Tapatalk 2
That's probably it, I've had Verizon before but it was quite a while ago. Only been with them now for about a year and a half. Seems silly to me that they do that but I guess people get phones then sell them or whatever pretty often. I'd imagine they don't like that. As long as their service stays the best I'll keep them, even if their CS is a joke... I just hope I never have to call them again lol.
platinumrims said:
That's probably it, I've had Verizon before but it was quite a while ago. Only been with them now for about a year and a half. Seems silly to me that they do that but I guess people get phones then sell them or whatever pretty often. I'd imagine they don't like that. As long as their service stays the best I'll keep them, even if their CS is a joke... I just hope I never have to call them again lol.
Click to expand...
Click to collapse
You guys gotta think about all the BS calls the reps get on a daily basis. For every person with a legitimate issue with their phone, there are probably 4 just calling in trying to get an early upgrade, or get their phone swapped because they did something to it. If they just allowed everyone to swap phones whenever they wanted then the whole subsidized system just goes out the window.
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I posted this in the Thunderbolt forum(as I still have a TB until Monday), but thought you guys would get a laugh out of it to.
This was the line for the RAZR launch this morning at my local Verizon. This pic was taken 10 minutes before they opened(They decided on 11:11AM for the launch).
Btw, that lady wasn't there for the RAZR... she just wanted a new battery for her phone and was upset that Verizon wasn't open yet.
A RAZR launch is always the best day to go to the VZW store if you need to , because it is never crowded.
Sent from my HTC LTE 4G
Thunderbolt
hahahahaha...we had one person come in today and ask for a razr. that's it.
Jay... You still sticking with the rezound over the nexus? I gotta make a decision soon.
Sent from my ADR6300 using XDA App
jayochs said:
hahahahaha...we had one person come in today and ask for a razr. that's it.
Click to expand...
Click to collapse
Lol yeah I went down to play with the RAZR thinking that I had to stand in line to do so, but the freaking store was pretty much empty. I asked one of the sales reps about how the RAZR was selling and he said that they only sold two. The funny part is that they had balloons, posters, banners and all for the RAZR, all in vain.
Sent from my DROIDX using my fingers
jdmba said:
Jay... You still sticking with the rezound over the nexus? I gotta make a decision soon.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
yup! 100% for the rezound, not even thinking twice. i don't want stock android; i want sense. i love how the rezound is shaping up, especially the video camera and the camera, they look great! i'm getting it tuesday when our store gets them in stock
shankville75 said:
Lol yeah I went down to play with the RAZR thinking that I had to stand in line to do so, but the freaking store was pretty much empty. I asked one of the sales reps about how the RAZR was selling and he said that they only sold two. The funny part is that they had balloons, posters, banners and all for the RAZR, all in vain.
Sent from my DROIDX using my fingers
Click to expand...
Click to collapse
i know, right? sad part is, in our verizon website, they said that employees couldn't activate the razr on launch day, much like the iphone 4s, because of the overwhelming demand. LOL. what demand? hahaha
2 Issues, there are so many Android phones, those who WANT these new phones can't get them because they just got the last 9 phones that came out in the last couple months, lol. iPhone fanboys only get 1 phone every 12+ months, easier to build up demand when there isn't something else similar coming out. Not to mention, people KNOW the Nexus and Rezound come out in the next few days.
jayochs said:
hahahahaha...we had one person come in today and ask for a razr. that's it.
Click to expand...
Click to collapse
Hell I went into a store with my Rezound to buy a case because I heard they were there. When I pulled out my Rezound to put the case on all the employees were like how did you get it early. Told them I preordered it on Wednesday got it Thursday. Even the few customers put down the Razr's to see my Rezound Then most of them were asking about the beats by dre phone. Pretty funny!!!!!Razr Launch fail!!!!
Verizon can't run a marketing campaign to save their lives. It's embarrassing.
Sent from my DROID BIONIC using xda premium
gramsey1911 said:
Hell I went into a store with my Rezound to buy a case because I heard they were there. When I pulled out my Rezound to put the case on all the employees were like how did you get it early. Told them I preordered it on Wednesday got it Thursday. Even the few customers put down the Razr's to see my Rezound Then most of them were asking about the beats by dre phone. Pretty funny!!!!!Razr Launch fail!!!!
Click to expand...
Click to collapse
Beautiful!
The thing I hate about the razr most is the bezel is so big, also I don't like phones that have a hump, just seems out of place, I'd rather the whole thing be a bit thicker overall.
I did see commercials on TV for it, guess they didn't help.
Zytryx said:
The thing I hate about the razr most is the bezel is so big, also I don't like phones that have a hump, just seems out of place, I'd rather the whole thing be a bit thicker overall.
I did see commercials on TV for it, guess they didn't help.
Click to expand...
Click to collapse
i was frolicking about in the mall today and saw one on display in Best Buy Mobile(there were people in the store, but no one seemed to be paying any attention to it). i decided to pick it up and it just felt all fragile and seemed like if you didn't hold it just right it might slip out of your hands. i didn't really play with it much but did try to see if i could experience the lag and kept constantly switching back & forth through windows and it did slow down. a salesperson was just watching me and probably thought i'm "disturbed"(which isn't far from the truth).
eallan said:
Verizon can't run a marketing campaign to save their lives. It's embarrassing.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
Seriously?? Have you forgotten that because of Verizons "terrible" marketing 99% of people refer to all Android phones as "Droids." Coming from someone who has "sent from my DROID Bionic" as his sig just makes you saying that, that much funnier.
Sent from my HTC Thunderbolt
voxigenboy said:
i was frolicking about in the mall today
Click to expand...
Click to collapse
^lol
10char
Zytryx said:
The thing I hate about the razr most is the bezel is so big, also I don't like phones that have a hump, just seems out of place, I'd rather the whole thing be a bit thicker overall.
I did see commercials on TV for it, guess they didn't help.
Click to expand...
Click to collapse
In photos, the hump looks pretty big. In reality, it doesn't feel nearly as intrusive. You might still hate it, of course. I'm just clarifying that as far as how the phone feels in hand, the hump is the most minor concern for me.
I played with one at one of my Verizon stores... I just can't get over Moto's failed Blur. The locked BL nonsense, I mean.... No reason to ever go back to another Moto, their track record ruined it for me. (I may change my opinion if Google does successfully acquire Moto).
On a side note, if they would quit having these damn release parties and just had teaser commercials, and NOT let people know that a better phone is coming out 3 days later, and subsequently 7 days again after than. AND, if they didn't tie people to asinine contracts, AND, if there were not choices, AND.... You get the point. You can't hype something that is overpriced and isn't changing anything in the world. How many people do you think will show up at a car dealer to see a new hybrid?
Lol alot of people can barely afford food, why spend hundreds on a phone that will just be obsolete in a matter of months?
Sent from my ADR6300 using XDA App
broons said:
Lol alot of people can barely afford food, why spend hundreds on a phone that will just be obsolete in a matter of months?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
And a lot of those very same people have one of these phones (smart phone of some sort) in there hands. Just sayin'.... should I give my phone money to them for food instead?
trickster2369 said:
And a lot of those very same people have one of these phones (smart phone of some sort) in there hands. Just sayin'.... should I give my phone money to them for food instead?
Click to expand...
Click to collapse
not true ^
I'm around a lot of people who are legally considered poor, most have POS dumbphones with hardly known cell providers, the ones that have smartphones still are having problem affording rent and whatnot but they're not as bad off, and they get their smartphone for free or for something like $50, and again with POS providers that are hella cheap.
It's hard to live in this society without internet or cell phones, and there's ways of getting those things without having to pay a lot.
If someone can afford to blow $300 on a phone but they say that they can't afford food, then they can, they're just dumbasses or lying to your face.
anyway way off topic, just wanted to rant.
broons said:
Lol alot of people can barely afford food, why spend hundreds on a phone that will just be obsolete in a matter of months?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
dude.. that's what food stamps and homeless shelters are for. why spend your own money on food. LOL
Just took it apart and seems to be an easy fixable phone for replacing broken LCD or digitizer. I also checked there is 1 led per soft touch key on bottom so thats good, usually they would do one for every 2 buttons. The status led indicator seemed well placed, so i assume brightness of it maybe would be able to be adjusted in programming rather then hardware. Here ya go..
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Thanks for being the brave one. And it's good to hear that each of the soft-lit key are powered by an individual LED, rather than just 1 or 2 which would often mean uneven lighting.
If I attempted to dissemble my Rezound I might just pop an ulcer in the process.
lol no problem, i guess now im just going to wait untill the full root comes through so i can start looking to see if the led's can be set to be brighter and if the speaker can be louder
Awesome man, thanks for the research! You're quite brave haha you must know what you're doing
Sent from my ADR6425LVW using XDA App
HOLY **** that thing looks clean. Ive opened everyone of my HTC Phones and none of them looked that organized LOL. I dunno, its just looks very different compare to past HTC Devices. thanks for the tear down. Pretty interesting
Do we know who makes the display yet??
Wow, and you got it all back together with no issue? I am already pleasantly surprised with the quality and quantity of Devs over here! The DX and DX2 had ****! Phones been out what, 6 months, no one dared take it apart lol. They are just now getting someone to try to port MIUI, he bought my old phone from me to do it.
ya i take all the phones i use apart and put them together again. I had a disassembly of the Droid X on droidfroums while back. Should be exactly same with DX2.
No one was nice enough to show us here in the X2 forum. The x2 was the red headed step child.
AtLemacks said:
No one was nice enough to show us here in the X2 forum. The x2 was the red headed step child.
Click to expand...
Click to collapse
I don't understand why anyone would continue to buy moto products.
The DX1 was locked the hell down and didn't get any "new" roms until 2nd init was discovered. I don't know why anyone would make that mistake twice with the X2.
Then the Bionic? Who in the right mind would buy that phone after it came out so late? How can you support a company that can't get their **** together for months?
The Bionic was an attempt by Moto to take $$ quick off the publicity before the RAZR came out, lol.
But yea, I didn't do **** with my X1 the whole time I had it, I just started to get involved in the Dev world in August.
AtLemacks said:
The Bionic was an attempt by Moto to take $$ quick off the publicity before the RAZR came out, lol.
But yea, I didn't do **** with my X1 the whole time I had it, I just started to get involved in the Dev world in August.
Click to expand...
Click to collapse
And you'd think with the extra time they had they would at least release a solid product. SMH.
hahah very true! They held onto it to make changes from user feedback, if my mind serves me correctly. Guess the users had ****ty suggestions?
yup, that's why i stick to HTC for my smartphones. my first was the eris, second was the inc, and now it's the rezound. i've used PLENTY of motorola/samsung products and damn i can't stand them lol
honestly guys i love moto phones more than htc. First off the thunderbolt pissed me the hell off with its heating up issues and battery issues and all that crap was so annoying, u dont keep a phone to use as a heater. When the samsung charge came out i jumped on it, loved it for the reason that it didnt heat up AT ALL even if i used the net for a long time. But it suckkkked software wise. The bionic was really good liked it a lot but still wanted a more detailed screen so when the htc rezound with the smoothness in software came out i loved it. So far with this rezound im happy, made me think good about htc again, but ya motorola has always been loyal to me
Eh, to each their own. I've never had any problems with htc so that's why they're ok to me! Lol
Sent from my ADR6425LVW using XDA App
Blur is ****, plain and simple. And the Bionic/X2/RAZR are all garbage phones for more reasons than not.
pwrdbykyank said:
honestly guys i love moto phones more than htc. First off the thunderbolt pissed me the hell off with its heating up issues and battery issues and all that crap was so annoying, u dont keep a phone to use as a heater. When the samsung charge came out i jumped on it, loved it for the reason that it didnt heat up AT ALL even if i used the net for a long time. But it suckkkked software wise. The bionic was really good liked it a lot but still wanted a more detailed screen so when the htc rezound with the smoothness in software came out i loved it. So far with this rezound im happy, made me think good about htc again, but ya motorola has always been loyal to me
Click to expand...
Click to collapse
Thats crazy, I've been using my thunderbolt instead of the bionic because the bionic is so freaking awful.
Yea, my buddy is having so many LEGITIMATE issues that today Verizon finally agreed to warranty replace with the Rezound. He just texted me the good news. They said they have a "fix" due in December, he said that is not good enough. Which, he is right, we don't pay for these devices to not be able to use them to the full effect. Bad news for him though, he fell for the accessory package, they don't reimburse you for those.
AtLemacks said:
Yea, my buddy is having so many LEGITIMATE issues that today Verizon finally agreed to warranty replace with the Rezound. He just texted me the good news. They said they have a "fix" due in December, he said that is not good enough. Which, he is right, we don't pay for these devices to not be able to use them to the full effect. Bad news for him though, he fell for the accessory package, they don't reimburse you for those.
Click to expand...
Click to collapse
That's bull****. Verizon told me they would exchange my bionic for a thunderbolt or a stratosphere. Why the hell would i want to trade the bionic for the 8 month old phone i replaced with it!
now i know this is the photon section (my photon is still running like the beast it is) but i just ordered a kyocera echo!! (thanks ebay) now i wanted this phone cause 1. it's the most unique phone on the market, 2. it's discounted, so now i have a rare phone that is VERY hard to find 3. it's a new toy to play with until i go back to my photon
so here's my point to all this, do you guys have any opinions of the echo? or have you guys even heard of such a device??? lol, leave your comments, i'm interested
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Sorry dude, but every one I ever sold got returned. It's a pile. Slow and buggy, the touch screen is awful. I hope you like it though
Sent from my SCH-I510 using xda premium
hedcayce said:
Sorry dude, but every one I ever sold got returned. It's a pile. Slow and buggy, the touch screen is awful. I hope you like it though
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
B, ours didn't get returned. The south siders loved it. Some payed full price for it lol
It does suck though
AJC9000 said:
B, ours didn't get returned. The south siders loved it. Some payed full price for it lol
It does suck though
Click to expand...
Click to collapse
hedcayce said:
Sorry dude, but every one I ever sold got returned. It's a pile. Slow and buggy, the touch screen is awful. I hope you like it though
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
oh i know it's not the best, but when i use to work at my local sprint store, after the 2.3 update, it was a lot smoother, but i guess i'll see how it is when i get it, it's just something different i think, and it's a phone a lot of people don't have, so it'll turn heads to a point,lol, and for the price, i got this thing for $80, no bad i'd say for a mid ranged android phone with 2 screens, but i'll have this, my evo3d, THE MOPHO!!! still got my crap pre, and a moment
I played with it at my local sprint store and it seemed very...sluggish its a neat concept but that's about it with the pluses lol
Don't remember when it came out or when the update came out but it was a few months before the photon when I messed with it.
89 bucks you can't beat that though plus you could always Clist it for 100 if you ever need some cash lol
Its the same og evo engine now powering two screens. Slowness is expected.
Sent from my MB855 using Tapatalk
cornelious2 said:
Its the same og evo engine now powering two screens. Slowness is expected.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
1st person to actually say that,lol, but hopefully after i root it, someone out there made an overclocking kernal, i think 1.2Ghz would make the echo run smooth as butter
It's a great big steaming plie of crap
Slow and clunky.
hedcayce said:
Sorry dude, but every one I ever sold got returned. It's a pile. Slow and buggy, the touch screen is awful. I hope you like it though
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
Wow spirnt sold more then 2 ?
Sent from my MB855 using xda premium
I'd like to pick one up as well. It'll never replace the Photon, but I always wanted one off contract...$80 you say? Hmm...could be fun at that price.
pgill34 said:
Wow spirnt sold more then 2 ?
Click to expand...
Click to collapse
You dont know how bad my stomach hurts about now!!!! I actually forgot about this POS. Do they still sell them?
dorelse said:
I'd like to pick one up as well. It'll never replace the Photon, but I always wanted one off contract...$80 you say? Hmm...could be fun at that price.
Click to expand...
Click to collapse
see, i think that's how alot of people wanted one, i would have never been stuck for 2 years with the echo,lol, and this is the guy i buy all my used phones from, but you have to be on your toes and lucky to get good prices http://stores.ebay.com/GreenTrade-Electronics?_rdc=1
dsims7_2000 said:
You dont know how bad my stomach hurts about now!!!! I actually forgot about this POS. Do they still sell them?
Click to expand...
Click to collapse
nope discontinued along with the EVO4g i'm afraid (my 1st smart phone) that's kinda why i'm happy to have one now just to fool around with seeing as it may be considered a "rare" phone now, even ebay barely has them listed
I've never truly understood ebay. How can someone auto max bid me out I want a ET4G :OOOO:
AJC9000 said:
I've never truly understood ebay. How can someone auto max bid me out I want a ET4G :OOOO:
Click to expand...
Click to collapse
okay, hopefully i can explain this, say someone posted an item starting at $0.99
you make your 1st bid $90, up until it reaches $90 you are safe as the highest bidder
so it goes like this
Item $0.99
you bid $90
until someone else bids, you could possibly win the item for $0.99, but you have a $90 cushion
so someone bids $20
the highest bid is now $20, I.E. your cushioned bid and your still the highest bidder
someone bids $90.01, they are now the highest bidder because you only bid up to $90 (and yes, sometimes that penny difference could mean a lost bid!!!)
like with my echo, started at $0.99, i bid $70.01 (to make it an even $80 with shipping) 5 other people bided on the phone but no one went higher then $70.01 so i won it at $70.01, but if someone went just one penny higher, i would have lost
hope i explained it clearly happy bidding
i would love to have one, just to muck around with.
but yea qsd 8650 was a massive battery hog to begin with, adding a second screen... the best thing they ever did for that phone was make it 3g only.
hows cm7 on it?
shabbypenguin said:
i would love to have one, just to muck around with.
but yea qsd 8650 was a massive battery hog to begin with, adding a second screen... the best thing they ever did for that phone was make it 3g only.
hows cm7 on it?
Click to expand...
Click to collapse
doesn't seem like there's much development for it, i barely found how to root the darn thing, but if i ever find cm7, i'll try it out, and when they updated to gingerbread, they optimized the phone so much for less battery drain
Lol I honestly don't understand how you can be excited to own one when you already have the Photon.
If it were your first smartphone purchase it would be understandable, but just because it's cheap and "rare" does not make it any better.
If you have young kids or a niece or a cousin, you should let them have it. I'm sure they'd be excited by it
Android 17 said:
Lol I honestly don't understand how you can be excited to own one when you already have the Photon.
If it were your first smartphone purchase it would be understandable, but just because it's cheap and "rare" does not make it any better.
If you have young kids or a niece or a cousin, you should let them have it. I'm sure they'd be excited by it
Click to expand...
Click to collapse
Lol, not really, they all have Verizon and at&t, and I'm excited cause it's just something new, my photon is amazing, but I do get bored of it from time to time
Sent from my MB855 using XDA App
My dad still has his
He has had a little buyers remorse but he's still overall happy with it
Could this be true?
Verizon and authorized dealers are almost hiding the Rezound from customers. I have been in a number of stores where the Rez was either not on the sales floor or was over powered by other phones like the Razr or Gnex.
I always wondered why Verizon would do this considering the power of the phone and the millions that went into promoting the Rezound before launch.
Could the reason be because Verizon is pissed that HTC took the ONE series to another provider and left them high and dry? Also there is no HTC phone coming up at Verizon (I could be wrong about that so don't kill me).
What do you think?
Sent from HTC Rezound with Tapatalk
What millions in advertising are you talking about? I think I saw maybe one commercial about it and nothing on their website. There was no marketing campaign.
Sent from my ADR6425LVW using xda premium
Commercials:
http://www.youtube.com/watch?v=qh4bZED-QH0
http://www.youtube.com/watch?v=t9ySI7-_O0s
Sent from HTC Rezound with Tapatalk
meh probably because nobody makes good money on them.. on even the best plan, I make almost nothing on a rezound.. it's as bad as selling an iphone. the price point was crap on it, so who knows, maybe they're just forgetting about it now
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i doubt htc would leave verizon without one phone that runs sense 4.0...just look at the leaked pics of the droid inc 3
Yes! Verizon is SUPER PISSED OFF at HTC cause they unlocked the bootloader.
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^Verizon when HTC unlocked the Rezound's bootloader.
zetsumeikuro said:
Yes! Verizon is SUPER PISSED OFF at HTC cause they unlocked the bootloader.
^Verizon when HTC unlocked the Rezound's bootloader.
Click to expand...
Click to collapse
^ this, lmao too true
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mentallo said:
Commercials:
http://www.youtube.com/watch?v=qh4bZED-QH0
http://www.youtube.com/watch?v=t9ySI7-_O0s
Sent from HTC Rezound with Tapatalk
Click to expand...
Click to collapse
That second commercial gave me goosebumps
Sent from my ADR6425LVW using xda premium
There's the HTC fireball that keeps popping up on Verizon documents...here
not every verizon store has pulled the rezound from the displays. they still have them in stock. the problem is neither the rezound or the gnexus sold well. i chalk it up to virtually no advertisement. 98% of any commercial ive seen was for the razr.
mighty_markus12 said:
. the problem is neither the rezound or the gnexus sold well. i chalk it up to virtually no advertisement. 98% of any commercial ive seen was for the razr.
Click to expand...
Click to collapse
I'm not sure its lack of advertising so much as the Rezound & the Nexus are not really what the average Joe Schmo customer is looking for.
I recently ran into a couple really smart, really rich guys I have known for years & both where using iphones. One guy lives on Cape Cod (in a 3 million dollar house) & I stay with him for a week every Summer. When I was there, him/his Wife/his son & his daughter where all using iphones.
When I asked him what the appeal was, he said "I just want it to work & the iphone has never let me down. It also has great battery life & does everything I need it to do"
Both guys could care less about customizing/unlocked bootloaders/custom ROMs etc. Heck, none of them had changed anything but the wallpaper in their phones & they LOVE them.
Users here would NEVER be happy with the restrictions of an iphone, but we ARE NOT the typical average VZ customer by any means. We are a tiny fraction of actual users.
Without a doubt VZW is forcing every sales rep to push Razr's. Everytime I had to visit a retail store in the last few months the rep would go out of their way to recommend or suggest that I look at the Razr.
Sales representatives are just manufacturer lobbyist now, most can't tell you the specs without looking at the data sheets.
you know why we're forced to push the razr? they offer a spiff. it adds more money to what we make every time we sell, and Motorola has a website where you register sales and win prizes for selling them. honestly, I'm liking the razr more and more each day. my boss got the razr maxx and loves it.. came from the Inc 2 with extended battery. the maxx is thinner than the rezound! lol.. either way, that's why we push the razr. thing is, i've got four rezounds in stock that i can not get rid of because we can't sell them at 199 because we'll be negative for each phone. verizon really screws us with these constantly changing prices
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jayochs said:
you know why we're forced to push the razr? they offer a spiff. it adds more money to what we make every time we sell, and Motorola has a website where you register sales and win prizes for selling them. honestly, I'm liking the razr more and more each day. my boss got the razr maxx and loves it.. came from the Inc 2 with extended battery. the maxx is thinner than the rezound! lol.. either way, that's why we push the razr. thing is, i've got four rezounds in stock that i can not get rid of because we can't sell them at 199 because we'll be negative for each phone. verizon really screws us with these constantly changing prices
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
i won't lie, as much as i like the rezound id take a razr maxx in a heartbeat.
Only reason I'd take a Razr Maxx is the fact the battery is superior.
The battery issue is starting to resonate.. I've been thinking of the Razr a lot lately..
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FabianaS said:
The battery issue is starting to resonate.. I've been thinking of the Razr a lot lately..
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
yeah same here, the rezounds battery life isn't very good at all. funny thing is i could slap a rezound battery in a thunderbolt and go 24hrs+ but on this device im lucky if i get 12hrs.
mighty_markus12 said:
yeah same here, the rezounds battery life isn't very good at all. funny thing is i could slap a rezound battery in a thunderbolt and go 24hrs+ but on this device im lucky if i get 12hrs.
Click to expand...
Click to collapse
This. My wife rocks the TB and it kills me how much better the battery life is. I think there may have been some kind of hardware flaw baked into the rezound. Eating up 800+ mA just from turning on the screen is crazy! (Although, the screen is so sick!)
I still dig the phone, but I feel like its going to be a long 2 years when its all said and done. Having to be constantly plugged in is a *****. This post just cost 3% LOL!
mighty_markus12 said:
not every verizon store has pulled the rezound from the displays. they still have them in stock. the problem is neither the rezound or the gnexus sold well. i chalk it up to virtually no advertisement. 98% of any commercial ive seen was for the razr.
Click to expand...
Click to collapse
I think you're right. I cant remember seeing any verizon smartphone commercials other than their annoying droid razr commercials every 5 seconds all day long. I dont know if its verizon or motorola footing the bill for that advertising but its got to be expensive.
It seems weird that for such a great phone, I had to walk to the back of the store to find it (after another store in town didn't carry it). Verizon also had the iPhones in the back corner, actually further back than my gem of a phone. I love the Rezound and love that HTC has made leaps and bounds past their older models (former EVO 4G owner). The battery life is much better than before, but I know it's still not perfect. I can't complain though with 20 hour battery life with listening to music 5 hours straight and using the navigation for a half hour, along with constant email/messaging/data usage.
New law just posted I found out about on Reddit. Unlockable phones to become illegal on Saturday. Wtf is happening to our world?!
http://mashable.com/2013/01/23/unlocking-cellphones-illegal/
Sent from my HTC6435LVW using Tapatalk 2
BFirebird101 said:
New law just posted I found out about on Reddit. Unlockable phones to become illegal on Saturday. Wtf is happening to our world?!
http://mashable.com/2013/01/23/unlocking-cellphones-illegal/
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Ya, this is some BULLSH**!! Crazy what the government is so interested about... Pathetic...
It's nothing to do with our bootloader unlocks and gaining root access. That piece pertains to the carrier unlocking, which is fine because if company A subsidizes the phone for you, then they don't want you to take said phone to carrier B, and have carrier A no way of trying to gain back that subsidy in service. If you owned a food truck, and handed out a coupon for $5 off, but the individual found a way to use that $5 off on another truck, you'd be pissed. Small analogy.
That still sucks and lessens competition. I own the phone regardless of whether it was subsidized or not. The monetary penalty for breaking the contract compensates the carrier for their subsidy. We don't need this restriction.
Telecom companies in the US are a classic example of government failure. We have a bad competitive environment on the wireless space, and a horrible one in cable and Internet. There we basically have unregulated monopolies that do an excellent job reaping us off.
The US got a lot of things right, but the telecom sector is certainly the weak spot.
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Now i'm going to unlock my hox on SUNDAY just because of what I've read.
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doesnt really affect us since our phones are factory unlocked
Bigandrewgold said:
doesnt really affect us since our phones are factory unlocked
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Click to collapse
Yeah I think the OP thought it meant unlocking the bootloader. That would just be dumb.
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What about this http://www.digitaltrends.com/mobile...-be-illegal-and-other-new-dmca-rule-insanity/
Jailbreaking tablets Illegal.
This is nothing to really worry about if you buy an unlocked phone your good this only affects phones that come with a contract and even those you can go online and get the code ffor around 10 bucks
This is just NOT good period. No matter if it's bootloaders or root or just unlocks because these greedy ass carriers get stuck with debt from a customer that does not pay his cancellation fees... Ya right! These companies are charging us out are asses for these devices in the first place and then get heavily compensated by the rest, on charging you more than your house payment every month! This is just one more thing that is being taken away from us...It's hard enough trying to get some of these companies trying to unlock your phones even if you paid your contract fees now it's gonna get next to impossible to get YOUR phone unlocked after your service is done. No it does not affect any of us right now but things like this start and then they think they can do whatever they want next year... The percentage of people that pay their bills are FAR greater than the people who try to scam so this is just another law to protect the rich corporate companies in the US so they can have more rights to take more of your money. Okay, maybe I went overboard.... It's still crap no matter how you look at it.
I know what Unlockable means lol. But yeah, no more
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America, land of the free... ? It's a bit OTT to make it illegal for you to alter a device you own...
First the guns, next religion, now phones.
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Yer not gonna be able to pee without having laws on how to soon. Watch. lol
Its sad... But that's the way the land of the "free" does it.
A few bums screw us all. Its always been that way.
HtC DNA
XDA App
There will always be a way to unlock carrier restrictions.
uppon2 said:
There will always be a way to unlock carrier restrictions.
Click to expand...
Click to collapse
Without truly understanding this situation I believe that uppon is probably right.
After seeing what devs can do (and it doesn't take a whole lot to amaze me) I'd say that the playing field will always be brought back to level by talented people on a mission.
Apple is controlling politics and justice in the US,they want to slow down android
Sent from my HTC One X using xda app-developers app
do yourselves a favor and don't buy from carriers unless you can make sure that it is unlocked from day 1. of course, most of you probably already do that, don't you?! I will also be reminding my non-xda friends to not buy from the carriers also. Unfortunately, most of those people are too interested in the "cheap" $50 phone upgrade. Those people are the problem here.
benderunit9000 said:
do yourselves a favor and don't buy from carriers unless you can make sure that it is unlocked from day 1. of course, most of you probably already do that, don't you?! I will also be reminding my non-xda friends to not buy from the carriers also. Unfortunately, most of those people are too interested in the "cheap" $50 phone upgrade. Those people are the problem here.
Click to expand...
Click to collapse
So those of us who don't have the money to fork over for an off contract phone are a problem? Sorry I don't have 500-700 to throw at a phone at a given time :/
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I wonder how this will restrict people importing phones internationally and running on different region carriers. Would encourage even more grey importing!
Either way, this has always been a problem to some extent, but never permanent!
vegetaleb said:
Apple is controlling politics and justice in the US,they want to slow down android
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Click to expand...
Click to collapse
Completely off topic but I feel like discussing this. I just had a heated discussion with my niece who is 16 and always uses my spare SGS 2 over her iPhone when she is at home, because she likes it better. At school she told me she uses her iPhone because all of her friends have iPhone's because "it's what everybody has" were her words.
Apple only create 1 phone. I am SERIOUSLY amazed by the chickens that continue to follow the outstretched hand of apple, like a farmer with feed for his poultry. You can lead them around all day and they never seem to worry about variety, change or diversity. It's actually either a really dumb move or a really intelligent move to cater to everyone's needs with 1 phone. Luckily for them, Apple started a trend early on which snowballed due to mass marketing, the fantastic app store (only 1 phone for developers to tackle with very little drastic updates) and peer pressure based purchases for the likes of young and old!
I am a seasoned manager in this industry in a company called leetgeek and I can tell you right now that there is a very technically uneducated population, at least in my country as to what their devices can actually do. I just wish people had a clear understanding of the options available by researching and learning for themselves before making a purchase rather than following suit from their friends and family. Even when I ask them if they would consider another option, they already have their mind set. I honestly look at an iPhone only for it's simplicity, games and overall solid exterior. This is all some people want, and maybe they don't want to go any further than this and I can certainly accept that. My gripe is not with this type of person, it is with the people that don't know they could do a wider range of suitable tasks and potentially more with a different device but are too stubborn to hear it.
Is Android better than iOS? Well that is 100% a user based decision but for me personally, but obviously not for a lot of other people as they haven't bothered to learn. I can't for the life of me handle a little screen with home screen app drawers sitting their drinking a hot chocolate, telling my business friends oh look at this. I can synch my devices together so I will buy an iPad as well. Oh this is so amazing it's such a cool device!
/rant over