My friend water damaged my phone but it works fine, the battery was the only problem.
However, the liquid indicator of the phone turned white from red, indicating that its water damaged and i heard I lost my warranty because of it.
Is there anyway to restore the 6month warranty that i had by payment or how can my friend compensate me?
Seriously? If he is really your friend, and not some random dude, it should be easy for you guys to sort it out without asking here. Just sayin'... However, in my opinion, if nothing is broken, there is nothing to compensate, plain and simple. A new battery and an apology for clumsiness should do. Having a warranty doesn't mean you'll use it -- if something actually happens in these 6 months, and you need your phone serviced, you may have something to discuss with your friend. And if you live 6 months without incident, who gives a crap whether your phone is under warranty or not...
Unfortunately, there is no way of restoring the warranty on the phone. Some stores (e.g. The Source) provide extended coverage against water damage, however that is limited to a single occurrence, and the phone is usually replaced if it is no longer functioning.
As for your question on compensation- I personally think that if it was an accident that the best thing you can do is to forgive him; accidents happen and holding a grudge will get you nowhere. If it was on purpose? Then once again, there are worse things that could happen, you can decide to forgive him or not to. There's no right answer to your question.
Is he a good friend?
Is his mother good looking?.
"noob ok...lazy noob not ok"
I'm afraid Samsung's warranty doesn't cover idiot friends (they'd go broke if it did). But I know someone who can beat your friend up for $50 if you like ?
Simple solution ......ask yr friend to buy yr phone period
Sent from my GT-I9100 using xda premium
Re: My friend water damaged my phone,
Try this, http://www.squaretrade.com/
I heard they're pretty good. (not advertising, just trying to help)
Related
My Vibrant is completely bricked. I turn it on and the picture of the phone, exclamation point, and computer shows up.
I can't enter any mode, recovery or download. I've tried everything already.
Question is, should I attempt to make that resistor jig thing or should I just go to T-Mobile and get a replacement with my warranty? Which one is less of a headache?
Warranty totally its easier
Sent from my SGH-T959 using XDA App
Alanrocks15 said:
Warranty totally its easier
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Okay thanks!
I had that image/brick as well, there is a guide in the bible that showed me how to fix it. I would provide the link but I am not at my computer...
Basically pull battery, plug in the USB to the phone and computer, hold volume up and down and power.
Re-insert the battery
When the phone goes black release the power button...
Check the bible, the thread is there...
Hopefully those steps work for you as well.
Sent from my SGH-T959 using XDA App
I say build the jig. I did, and it was painless. Plus, if you happen to brick again, youve got a damn good chance of saving it. Its a valuable tool to have. Once you get it built, you can have your phone back exactly as it was before within the hour (for me at least), assuming you made a backup at some point.
some people may not want to build a jig?
i did and it was painful since i was new to everything but now it is like moderate
but the warranty will give u a new phone???
does anyone not see the bright side on this?
It's hardware locked too, by the way. So I can't really do anything about it unless I get a replacement or make a jig.
Thanks for the input.
have you tried pulling the battery, holding up and down and then plugging in usb?
mo0se said:
have you tried pulling the battery, holding up and down and then plugging in usb?
Click to expand...
Click to collapse
Yeah, I've pretty much tried everything. It's all locked up, software and hardware. I screwed it up pretty bad...
Alanrocks15 said:
some people may not want to build a jig?
i did and it was painful since i was new to everything but now it is like moderate
but the warranty will give u a new phone???
does anyone not see the bright side on this?
Click to expand...
Click to collapse
Yes, but theres also a bright side to learning new, useful things.
Also, while I understand it will get him a new phone, the warranty is void once you've rooted your phone. Sure, T-mobile isnt going to take any direct action and just send him a new phone, but the fact of the matter is, they know people do this. This is exactly why you are seeing a lot of new Android phones lately that have measures in place to prevent rooting.
I dont know in what way it was painful for you, but I also had never touched a soldering iron in my life before this, and it really wasn't that hard. Honestly, I feel like if your going to be messing around with your phone to the point that you brick it, you should take some responsibility and learn how to fix it before making someone else pay for it. I had a very similar problem to the OP, and I learned how to fix it myself, and now I feel much better equipped for any issues that may come in the future.
since you asked by posting this thread, my opinion:
you bricked the phone right? yourself; no one else, not t-mobile? Assuming so, make the jig and take responsibility.
all of these people bricking their phone and then using the warranty (not talking about insurance some pay for) are part of the reason phones are the price they are. and they are likely to go up
so do everything you can to fix the phone yourself instead of lying and getting a replacement for free
this is probably not what you want to hear, but you posted on a forum asking for opinions. take responsibility for your own actions as I dont want to pay (end the end we will all pay higher phone prices) for your mistakes
good luck
kboater said:
since you asked by posting this thread, my opinion:
you bricked the phone right? yourself; no one else, not t-mobile? Assuming so, make the jig and take responsibility.
all of these people bricking their phone and then using the warranty (not talking about insurance some pay for) are part of the reason phones are the price they are. and they are likely to go up
so do everything you can to fix the phone yourself instead of lying and getting a replacement for free
this is probably not what you want to hear, but you posted on a forum asking for opinions. take responsibility for your own actions as I dont want to pay (end the end we will all pay higher phone prices) for your mistakes
good luck
Click to expand...
Click to collapse
Very well said. I think the OP has a sense of responsibility, since he even considered the jig as an option.
I think the lesson is that nothing is free, and we all pay the price in some form or another.
I actually decided to order the jig materials online tonight since I'm not really in a rush to have my phone restored right away. Work seems to be dull, so I probably won't be getting any calls for meetings.
Sounds good man, hope it works out great for you. I was in the same boat, for a different reason. My phone couldnt handle overclocking, froze during a flash, and then I find out my phone is hardware locked. I bought my phone from craigslist though so I didnt even have the option of a warranty replacement.
Either way, now youll have a life-saver if you ever brick it again, and for any other Vibrant you may have down the line.
i posted this in another thread, but its already on page 2 of that forum so id rather get my answer here.
Specs
-i have a vibrant for tmobile.
-rooted.
-phone has to be 2 months old, hardly used. still had stickers on camera.
my questions
-if i use the unroot technique posted earlier, will i have any problems with tmobile and unroot? show any signs?
-does any one have tmobile thats done an exchange under warranty with a rooted/unrooted vibrant??
-i have a dent on the chrome frame around the screen, nothing else...will this effect the warranty?
that dent pissed me off, ive been USING the phone for like 5 days? i havent been on this forum long.
so i wanna use a warranty exchange, say my mms or something is acting silly, and get a new one.
let me know.
Bizumppppp
Bizumppppppppppppppp
lack of response probably is due to having not a F'ing clue what you are asking.
whats wrong with your phone?
why can't you unroot it? Use OCLF in the market if you are having issues.
why would use of the phone (dent) hender warranty for a valid claim... assuming you have one?
If I unroot it, will tmobile accept it and not be voided???
Im asking because my dent is pissing me off and I wanna send it in to tomobile w a lame excuse that my mms is messed up
In one sentence, if I unroot my vibrant, will tmobile void my warranty?
So you dented your phone and are going to report a fake issue in order to get a phone without the dent you put there.
Okay....
Perhaps you should have a real issue so when they get your phone they dont charge you for the one they sent you.
PS, I am not going to help you fraud samsung/tmobile, maybe others will.
Buy a phone case. That should fix it.
If you are going to scam them, then nobody here can change your mind. Same goes for people who brick their phone, and do a warranty exchange. In the long run, it hurts everyone, causes prices to go up, and causes more stringent return policies.
If you go through with your scam, why don't you spend 16 bucks on a t-mobile silicon case for the replacement vibrant, so next time you don't dent your phone.
bye
ps... to answer your question, I think using ODIN with the 512 pit and tar should get you back to stock. Not sure though if they can tell you rooted before, ask someone else.
Would using odin put him back to stock, or would they still know he rooted before?
Unrooting your phone will keep your warranty intact, but that dent (depending how big it is) is not covered with warranty because its physical damage. When they receive your phone they inspect it and you can get charged an out of warranty fee which is near $250-300ish for a vibrant. T-Mobile will not let you dispute this charge either because all the phones are individually inspected.
Also, claiming an issue with the mms is not the best reason for a warranty exchange because mms issues are network related 9 times out of 10.
Sent from my SGH-T959 using XDA App
Im not trying to scam them.
Whatsoever wrong w having a new phone w a dent on it, and just trying to get it replaced???
When I had a blackberry. I told tmobile some issues I had w the phone and thhey had no problem sending me a refurbished phone.
Now, when I try and do the same w the vibrant, im wrong????
Come on now, if u guys dont take advantage of that luxaryy, ESPECIALLY a 500$$ piece of equipment, then ima say ur wrong
I paid good money to get a phone that gets dented in my pocket???
No thank you.
Not to be rude an all, but all I had to do was ignore or answer me.
Ty
Sent from my SGH-T959 using XDA App
I would say that returning a phone that works fine because of a dent is wasteful. Buy a case from amazon for a couple of bucks and it'll cover the dent just fine. And if dents and scratches are going to bother you that much then take better care of it.
murdamo305 said:
I paid good money to get a phone that gets dented in my pocket???
Click to expand...
Click to collapse
Sounds like you dented it and want another. Ok Capt. Entitlement.
How about treating your things better or taking some responsibility when you don't. I'm well aware it's a $500 piece of equipment and I treat it as such.
When you're old enough to buy a car are you going to take it back to the dealer when you dent it? They'll laugh in your face.
lololol
MY car is older than YOU. lololol
guaranteed
yea, i ****ed up and dented it, cool..... u ****ed up and made her get an abortion, woopty-doo
i dont see whats wrong in what im doing???
i smell hate, and its strong....
if see advantages and opportunities, guess what??? ima take it and run like a crack head.
Root/unroot to exchange phone with tmobile
Just do it and see what happens. Let us know. I had a problem with a phone that the USB plugged in kept intermittently come on. Not good called TMobile has a new phone in three days. But i had a legitimation problem not a scratch or bump.. I don't think TMobile will exchange. Unroot phone then go in sd and delete update or anything that shows Young tried to put a rom on phone. Mer I'de get a cover.
i got my casemate case.
but the day i ordered it, is the day i dented it.
OF COURSE ima get pissed.
like i said, i did it like 5 times with a blackberry curve. not once did they hassle me.
so i dont see why it would be a problem with a phone thats less than a year old.
Could someone (maybe someone with experience in this) tell me what the actual problem is with the motherboard that causes the CPU to overheat and also (if it gets there) the battery to overheat. This is so I can get it fixed by maybe one of my friends who is good at soldering (if its a soldering problem). Thanks in Advance. and please no stupid comments about how I should just get a new phone or something lyk that because i see that as trolling. and I am doing this because I have tried every solution I have thought of, such as trying different roms
Well all i can say is that many people have this issue the motherboards from the x10's are defective from factory i think you can send it back to s.e for replacing the motherboard or buy one yourself and do all the work by yourself
Sent from my X10i using XDA Premium App
im out of warranty. Not gunna bother explaining why. Buying a PCB for this phone i found just one ite and it was 159 pounds. Looked for a faulty cheap x10 on ebay, there were none. So I have to fix the PC myself.
markboi13 said:
Could someone (maybe someone with experience in this) tell me what the actual problem is with the motherboard that causes the CPU to overheat and also (if it gets there) the battery to overheat. This is so I can get it fixed by maybe one of my friends who is good at soldering (if its a soldering problem). Thanks in Advance. and please no stupid comments about how I should just get a new phone or something lyk that because i see that as trolling. and I am doing this because I have tried every solution I have thought of, such as trying different roms
Click to expand...
Click to collapse
Telling you to get a new phone is not trolling. Starting numerous threads about the same issue and constantly bumping them is tantamount to trolling imho. There is no easy fix - if there was it would be all over there forums (and the rest of the internet). You phone is goosed. Sell it and move on. AND NEVER EVER BUY ANOTHER SONY ERICSSON PHONE AGAIN. I am so happy to have got rid of my X10 after less than 4 weeks over ownership and now have a nice cheap ZTE Blade which will do until I come to the end of my contract when I will make sure I get a phone from a reputable manufacturer.
i never said that the fix would be easy. I know it will be hard but but I am left with no choice. Getting a new cheap crap phone is not an option since my contract ends in two years. There is definetly a fix out there and it may not be easy but i would still like to know it. If its a matter of something lyk resolder then I have people who can do that for me
i sent my phone to the repair centre in kent ashford a couple of weeks ago but they sent it back and said I had voided my warranty because I stupidly put a bit of playdough on the bttom of the battery because the bottom part came off so I needed something to keep the battery in. anyway a bit of the playdough stayed on the board where you put the battery on and i forgot to take it off. So the repair centre sent it back saying it voided my warranty and that my phone was BEP because they saw the playdough traces and thought it was liquid ingress. If i take off the playdough then send it to them again, will they know that it is BEP and that my phone's warranty is voided? What if I send it to maybe another sony ericsson repair centre??
Hello,
Very short:
I have a weird problem that basically boils down to "Can a repair company known that at one stage my handset had custom firmware on it?
More detail:
The reason is that because of a hardware fault (miroc USB things its always plugged in) I sent my phone to get repaired within the 3 month guarantee period.
The company has since requested 85 Euro to fix it because they say that I voided my warranty by installing customer firmware on the handset.
But, before I sent them the phone I factory reset everything back to the way it was when I bought it.
How could they know that I used custom firmware?
How the hell in the first place could installing customer firmware and safely uninstalling custom firmware void a warranty.
All details
So while on holiday my handset stopped working correctly and started to think that it was always plugged into a power outlet. This occurred mid week into a holiday so I doubted OS problems.
Just to be sure, when I got back home I installed a handful of new and old OS’s and kernels to see if the problem would go away.
The issue did not go away, so I flashed back to my first backup and reinstalled a secure kernel. The phone was back to stock and the yellow triangle was gone.
Gave the phone to my T-mobile store and they sent it to the repair company to be fixed
The phone returned a week later stating that the issue was fixed and the latest firmware was installed on the handset. I turned the phone on and the exact same problem was still there.
Returned to the store, informed them, they sent it back to the repair company.
Another 2 weeks later and I get a letter stating that I need to pay 85 euro to fix the phone, no explanation
Go to the store, they look it up and state that since I used customer firmware I void the warranty and have to pay even though the issue is HW related and not SW.
So, can the company know that I used customer ROMs and do this?
mathewr said:
Hello,
So, can the company know that I used customer ROMs and do this?
Click to expand...
Click to collapse
Yes it Voids Warranty That's the way it is ...
Dude SEARCH...
Anyways,
Yes they know as your Download rom Number increases every time.
Simple Easy to use Solution
I hope you must have read somewhere about USB Jig .. Use that
It Clears the Costom Rom numbers and Then u can safely give it to repair
Yep. You didn't mention the bit where you use a jig to reset the flash counter in your blurb. So that's a dead giveaway.
Like it or not, it's well known that running non-stock firmware on your phone voids your warranty, and frankly, anyone who expects warranty service after they've run non-stock firmware is kidding themselves.
Obviously if you reflash stock firmware, do a factory reset/get rid of any apps that might hint you've rooted the phone & use a jig to reset the flash counter there's a fair chance you'll get warranty service.
But it's never a dead-set 10000% rolled gold certainty & you certainly shouldn't have an expectation of same.
Thanks for the replies.
I did try a few searche, but I must have had a bad string. It's not like looking up a model number.
The jig thing I totally forgot about. I remember reading it and it slipped my mind lol. All that effort to get it back to stock and I forgot the jig lol.
Thanks for the replies, enjoy your day!
I just put mine back to stock and they repaired it no questions asked. And I didn't use a jig.
Sent from my GT-I9100 using XDA Premium App
I think all companies are different. Some will look for anyway possible to make a money.
I understand that you void your warranty when you install custom OS, but I still think it's dirty tactics. I bought it, I own it, I will do what I want with it. If the fault is a physical defect, I expect it repaired regardless of what happened to the software.
"Oh I see you changed the stereo in your car. Sorry the defect within the motor is now not under warranty."
That's a not unreasonable argument, but at the end of the day that's the warranty. They don't exactly go all out to hide that part of the warranty, it's clearly stated. At the end of the day, no amount of "wishing upon a star" will change it. If you had the financial means, you might be able to take it further, but it's a case of diminishing returns. If you did take it further and lost, you'd be buggered financially. Hardly worth it for the sake of €85.
And frankly, if the warranty was unreasonable from a legal POV, I'm sure someone/a consumer organisation somewhere would have had a crack at Samsung/other smartphone manufacturers by now.
I personally don't have a problem with it. If I do something with something I own where it's clearly stated doing same voids the warranty, that's my tough luck. Obviously I'll take all the proper steps to try and get warranty service (stock firmware, factory reset, jig), but I wouldn't be overly devastated/surprised if they knocked it back. I did a few weeks of research on here before I even bought my phone & knew what I was potentially getting myself into on the warranty front.
mathewr said:
I think all companies are different. Some will look for anyway possible to make a money.
I understand that you void your warranty when you install custom OS, but I still think it's dirty tactics. I bought it, I own it, I will do what I want with it. If the fault is a physical defect, I expect it repaired regardless of what happened to the software.
"Oh I see you changed the stereo in your car. Sorry the defect within the motor is now not under warranty."
Click to expand...
Click to collapse
MistahBungle said:
That's a not unreasonable argument, but at the end of the day that's the warranty. They don't exactly go all out to hide that part of the warranty, it's clearly stated. At the end of the day, no amount of "wishing upon a star" will change it. If you had the financial means, you might be able to take it further, but it's a case of diminishing returns. If you did take it further and lost, you'd be buggered financially. Hardly worth it for the sake of €85.
And frankly, if the warranty was unreasonable from a legal POV, I'm sure someone/a consumer organisation somewhere would have had a crack at Samsung/other smartphone manufacturers by now.
I personally don't have a problem with it. If I do something with something I own where it's clearly stated doing same voids the warranty, that's my tough luck. Obviously I'll take all the proper steps to try and get warranty service (stock firmware, factory reset, jig), but I wouldn't be overly devastated/surprised if they knocked it back. I did a few weeks of research on here before I even bought my phone & knew what I was potentially getting myself into on the warranty front.
Click to expand...
Click to collapse
Yea, I understand. Please don't miss construed the tone. I'm not angry or *****ing, I just find it completely unreasonable and the line in the sand seems to keep moving.
I add it to the same category as those online companies changing there T&C's so that you cannot sue them if you agree and you cant take another step until you do agree. I add this to the same category as Apple/Sony suing and criminally charging people who rooted their products. Apple and Sony sold those products and what the buyer chooses to do is their business.
Let's stop pretending we are the owners of our products, we are just renting.
Wish i should find a clip, but I am reminded of this family guy ep:
Peter Griffin: Where's my VCR?
Redneck Kid 1: Dang it Buck. It's my turn to use the sex box.
Redneck Kid 2: It's my sex box, and her name is Sony.
Haha ;-) Yep it is like that (Saw that episode again on pay TV a couple of weeks ago).
mathewr said:
Wish i should find a clip, but I am reminded of this family guy ep:
Peter Griffin: Where's my VCR?
Redneck Kid 1: Dang it Buck. It's my turn to use the sex box.
Redneck Kid 2: It's my sex box, and her name is Sony.
Click to expand...
Click to collapse
Hello kind and helpful people of XDA.
I am currently looking for some help regarding warranty on my recently diseased Galaxy S2 (SN: i9100GSMH).
Story:
I dropped it on a wooden floor while it was on. The OS kept chugging along, but would only open apps that was already in RAM after the incident.
Noticing trouble, I immediately thought a reboot would fix all my problems. Now it seems the internal memory is dead.
Now I'm trying to make it eligible for warranty, at least by removing the traces of root and unsafe kernel.
I figure that even though I'm sending it in because of a physical defect, they will send it back immediately because of the unsupported firmware.
Symptoms:
I can't enter recovery mode.
I can't boot the OS. It gets stuck on the Siyah kernel logo (big root giveaway, I want it gone).
I can't write to NAND neither through Odin nor Kies (Kies doesn't even connect).
I can enter Download Mode, but of course it shows that I have a custom binary installed. My install count is 1.
Do I have any options? I've heard of some JTAG method that would be able to at least reset the counter (as far as I understand). Is this true?
Regarding the warranty: I am not referring to the standard warranty.
I've paid big cash for a warranty/insurance that covers accidents. My brother dropped his LG Optimus X2 in the toilet, returned it to the exact same store with the exact same type of warranty and got a new one.
With a service like this at hand I really want to try anything to make it eligible for warranty(/insurance).
I have never used my root permissions in any harmful way. I only did it because of the AdFree app, and my favourite ROM DiLiDroid.
I've had great success with rooting and installing various software on my old SE Xperia X1 and HTC Desire (they aren't dead yet, and are my current backup phones),
so I thought it wouldn't hurt with the GS2. Seems I'm paying the price now :crying:
Thank you very much for your time!
If anyone can help me, I'll definitely buy you a beer or a cup of coffee!
Well, an usb jig will reset the binary counter.
About the siyah animaton boot....yakes, if your nand is damaged you'll have to brick it (with a pit file no one is gonna know what the hell you've done with your device).
Then again, have you even tried to make the pc to see the phone? It's worth the try.
Sent from the little guy
Nobody here can do or say anything about any warranty. Anyone claiming the same is lying to you.
If this warranty of yours covers accidents & you had an 'accident', send it in & see what happens. You're not going to get the certainty you're looking for from anyone on an internet forum.
If the phone won't boot, there isn't anything further you can do with it.
I've just read all the little details about my insurance.
It covers liquid damage, screen fractures and other physical accidents one time a year, so I guess I have to give it a whirl in the toilet.
Hopefully that will kill the traces.
The jig sounds like a must have for anyone tinkering with root. Thanks for confirming my theory.
I will definitely crawl the net for one. Special electronics 'equipment' is hard to come by here in Denmark, and I don't think I have the required solder skills to make one myself.
I do find this guide very helpful though: http://forum.xda-developers.com/showthread.php?t=1604707
This also sounds like the best way to go about this situation, as I can be totally honest about the reason for my phone not working anymore.
Thank you for your time!
If you're gonna flush it, do it right
S2 are hardcore muthaf***ers, they don't die easy. Make sure it doesn't boot after spending 2 days in a bucket of rice.
Sent from the little guy
I realize this as my device has been through some terrible things.
I've ordered a USB Jig, costing about 10$ in total, it should arrive on Wednesday.
If it works I'll be a very happy man as I won't have to lie about the actual defect.:victory: