Touch screen not working, pen working???? - AT&T Samsung Galaxy Note I717

Ok guys i have another question for the experts. Im dealing with this GS i717, the phone was rooted at some point since i found a touch recovery in it when i got it in my hands. Problem or issue is that i got it back to stock ATT and now touch screen is not working at all. Funny thing is that i noticed it wasnt working with the touch recovery but since that recovery looked so weird i thougth it was a matter of incompatibility since ive seen that before with touch recoveries. Anyway, the LCD doesnt look bad at all. In fact theres not even a minor scratch on the phone and or lcd(digitizer). But strange enough the digitizer responds perfectly to the pen. Im asking for help cus this does not look like a hardware issue. Seems to be a matter of configuration or something like that. Any advice??

Which recovery was on there? You may want to download a new ROM and see if you can flash that. And see what happens. Just a thought.

I would try pushing a ICS stock ROM via ODIN to try first.. if that failed, I'd try reverting to gingerbread then updating via kies personally. I'm no expert I promise but that just seems like the only logic I'd try.
Sent from my SGH-I717 using xda app-developers app
---------- Post added at 10:52 AM ---------- Previous post was at 10:52 AM ----------
mahgninnuc93 said:
Which recovery was on there? You may want to download a new ROM and see if you can flash that. And see what happens. Just a thought.
Click to expand...
Click to collapse
It was probably TWRP.
Sent from my SGH-I717 using xda app-developers app

Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717

charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
Awesome.. I didn't think of that lol
Sent from my SGH-I717 using xda app-developers app

Go to your dialer and press *#2663# and update all the touch firmwares.
Click to expand...
Click to collapse
to start i was running padawan flawlessly for almost 2 days when my touch screen failed on a reboot. the only thing that worked was the pen, it led me to this topic. i tried the firmware update, didn't work. spent a few hours looking for a better answer but when i didn't i decided to try again. after updating all 4 of the options the pen stopped working as well. i then installed the original 4.1.2 using Kies hoping to roll back the firmware/drivers or whatever stopped working. this didn't work either now I'm staring at that ridiculous AT&T Ready2Go screen and can not make anything happen with my phone. all 4 of my capacitive buttons register and get me the tactile feedback but do nothing else. i know i'm not that experienced, but this seems to be a software issue somewhere. before i trash the phone or have to pay for a replacement note is there anything else i can try?

If your not under warranty try taking it apart. Maybe you'll find something disconnected. You have nothing to lose.

If you do decide to take it apart, I found this link to be very helpful. (Warning! Autoplay)

440bro said:
If your not under warranty try taking it apart. Maybe you'll find something disconnected. You have nothing to lose.
Click to expand...
Click to collapse
This is a good suggestion because the screen is several layers (glass, digitizer, lcd, capacitive touch, and pen) with connectors for each one, and each layer is independent of the others. A good knocking could loosen a connector.
If that doesn't cure it, a new screen assembly is $160. I just bought one for my N7000 note.

well i've tried everything i could think of and everything i could find on this site. after opening my phone to make sure all connectors were in their proper place i flashed the original stock 2.3.6 OS, no working touch screen. upgraded back to padawan, still no working screen. has anybody ever heard of a way to flash the touch screen drivers, its my last idea other than getting rid of the headache and just waiting until my upgrade

From what you describe, it seems like you are dealing with a dead part. It's not like a PC where you can just install a driver to make the touch screen work.
If you don't want to spend any money to replace the screen, I would sell the phone as it is to recover any money that I can.

charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
CHARLIE, YOU ARE THE MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!:laugh::fingers-crossed::good::victory:

Note 4 Just Rooted And Flashed CM Custom Rom Now The Screen Calibration Is All Off
Hello I Have A T-Mobile Factory Unlocked Samsung Galaxy Note 4 And Just Rooted It And Flashed CM Custom Rom And now My Touch Screen Is All Off But *#2663# And It Didn't Do Anything.. Please Help If Possible.. Thanks JON

jon.tiff3806 said:
Hello I Have A T-Mobile Factory Unlocked Samsung Galaxy Note 4 And Just Rooted It And Flashed CM Custom Rom And now My Touch Screen Is All Off But *#2663# And It Didn't Do Anything.. Please Help If Possible.. Thanks JON
Click to expand...
Click to collapse
I just had this issue with a Note 4. This is what worked for me. Install Samsung Kies. Go to tools > update firmware. It's going to warn you about erasing everything. Just do it after you backup what you need. It'll download the latest lollipop firmware, boot into download mode, and then flash the firmware. When it reboots, you'll still have the screen issue. Dial *#2663# and update the firmwares. It should work now. Worked for me!

Exact same issue here as well. After rooting my phone and installing CM 12 on it all of a sudden my touchscreen calibration is waaaay off. Its more pronounced the further down the screen you go (ie I click in the 2/3 section top to bottom to click on the actual bottom) but with the s-pen everything is fine. I tried the code dial *#2663# but then I receive the prompt "connection problem or invalid mmi code". I am connected to the mobile network (Rogers in Canada) and mobile data is working without issue. I've tried completely wiping the phone again, all partitions and reformatting system, reflashing CM12 + gapps and still the issue persists. Google-fu isn't turning up with much either, please help!

Thanks!
*#2663* did the Trick! Thanks!

charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
Thank you man, you save my life.
Works with GALAXY NOTE 4
Model: SM-N910T
Baseband version: N910TUVU1ANK4
Kernel version: 3.10.0-2796035

its nt working with my N910G

What do you do if its stuck in recovery and twrp is flashing..

charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
we must update with internet connection ?

Related

Menu button not working

Hoping someone can assist as its driving my crazy and searched for a solution without luck.
Running SG2 with custom rom,rooted, Siyah kernel etc. Its not ROM related i believe as the problem occurs on different ROM's.
One day phone menu button decided not to funciton. The backlit part works but jsut doesnt provide the menu etc. If i hold it down it respnods, the keyboard appears but not menu etc.
Only solution to date is to restore a prior Nandroid backup ive made using CWM but then within a few hours the menu button gives up again. This occured when i went from Leocheck ROM to Rarity. Even tried wipe ROM version to clear everything and used Titanium to restore everything but eventually menu button dies again.
Has anyone else experienced this, i cant figure it out?
Damn, guess im the only one lol.
From what ive read on forums it could be a conflict with the ROM I installed being 3.9 Rarity and some apk i may have installed although i havent installed anythnig new.
Others thing some kind of bad framework installed but even when i reflash with a nowipe and reinstall data only via Titanium or advanced restore via CWM, after a few hours the problem reappears.
Besdies getting a new phone lol im really at a loss :-(
Just an FYI if anyone ever has the same problem as me. Via chance i discovered the reason why my menu button would often not work, it was due to Ultrakeyboard v6.1.
Its a newer release and works fine however whilst its selected, it kills your menu button. Once you change input, the menu button becomes functional again.
So end of the day after flashing many stock roms, kernels, modems etc it was as simple as a keyboard lol
This thread helped me. Same thing happened to my fiancee's phone. Menu button didn't work. Even flashed a new rom and eventually same thing happened. So, looked on here, found this, disabled Ultra KB and it works. They need to get this fixed.
Guys,
I have the same problem but dont have ultra keyboard my menu button just doesnt work anymore
gman8966 said:
This thread helped me. Same thing happened to my fiancee's phone. Menu button didn't work. Even flashed a new rom and eventually same thing happened. So, looked on here, found this, disabled Ultra KB and it works. They need to get this fixed.
Click to expand...
Click to collapse
Glad I could help someone else out.couldn't believe I was the only one, it was puking my fair out testing each app one by one and I heaps installed. Newer ultra works fine, v6.5 is already floating around
Sent from my GT-I9100 using xda premium
cybrid3 said:
Guys,
I have the same problem but dont have ultra keyboard my menu button just doesnt work anymore
Click to expand...
Click to collapse
Have you tried button savoir from the market.this will determine if its something wrong with the soft buttons or your rom/system itself. phones with hardware buttons use it to stop them wearing out
Sent from my GT-I9100 using xda premium
Thanks for the advice with button saviour. Looks like its a warranty job
cybrid3 said:
Thanks for the advice with button saviour. Looks like its a warranty job
Click to expand...
Click to collapse
Is your phone standard or rooted with a custom rom?
Sent from my GT-I9100 using xda premium
Tried both standard and custom roms on it, still same
cybrid3 said:
Tried both standard and custom roms on it, still same
Click to expand...
Click to collapse
Does your menu button do anything.what gave it away for me was that when I pressed the button, nothing happened but when I held it down the keyboard would pop up so it was atleast functioning, just not correctly.
Are you sure its not another duplication causing this.have you tried a fresh rom install without installing any additional apps?
Sent from my GT-I9100 using xda premium
Yeah have tried multiple fresh roms. Flashed stock with ODIN then upgraded over WIFI. Nothing. I also did a key test in recovery and it wasnt working. It is intermittent. Tho today its barely worked. I have done factory resets etc. Nothing has helped
cybrid3 said:
Yeah have tried multiple fresh roms. Flashed stock with ODIN then upgraded over WIFI. Nothing. I also did a key test in recovery and it wasnt working. It is intermittent. Tho today its barely worked. I have done factory resets etc. Nothing has helped
Click to expand...
Click to collapse
If it didn't even work in recovery then it sounds like a warranty job to me (of course after flashing back to stock).
In CWM my menu button worked so I knew it had to be app related. Hope you figure it out. Mine now decides to go into the sleep of death lol.
Sent from my GT-I9100 using xda premium
Yeah its a def warranty job. Its a shame, as I usually rubbish everything samsung, but then my S2 was amazing and I gave them the benefit of the doubt. Ah well, these things will happen
cybrid3 said:
Yeah its a def warranty job. Its a shame, as I usually rubbish everything samsung, but then my S2 was amazing and I gave them the benefit of the doubt. Ah well, these things will happen
Click to expand...
Click to collapse
Yeah despite your bad luck they really are awesome phones.I had a HTC HD2 running with latest Android etc but just not the same. Mine reboots a bit and has the sleep of death etc but have to admit I accidently took mine in a spa so surprised its working at all lol.
Sent from my GT-I9100 using xda premium

Vlingo sometimes opens after single-click of home button

Hey guys.
I've noticed that occasionally Vlingo/Voice control pops up after a single-click of the home button. This happens a couple of times a day.
I was wondering if this could be a hardware or software error. My guess is that it has to be a software error because it happens so rarely and the button itself has quite the travel (I just don't feel it being pressed twice).
My question is has this problem happened to anyone else before? It's kind of driving me crazy.
I'm on stock rooted (with insecure kernel) BOKE3 (Android 2.3.3).
Thank you!
I think it's hardware related. I noticed it in CWM Recovery. Sometimes when i pushed Home once, phone acted like I was pushing it twice.
I have my GS2 for 2 months. It happened to me only twice.
Thanks for the reply. I don't have CWM recovery installed and the couple of times I've been in the stock one I haven't noticed anything. I guess time will tell if it's a hardware or software bug when ICS is finally (officially) released for SGS2.
Happen to me in cwm a couple times too...
Now i use POWER button...just to be sure i dont mess up the Sg2
can somebody fix this problem? it is annoying when I want my phone back to homescreen but the vlingo comes out...
I have the same problem, and it's definetly a hardware issue. My home button have gotten progressively worse, it have now reached a point where it now double clicks several times a day.
Sent from my GT-I9100 using xda premium
You know, I remembered that it all started when I had the "bright" idea to format the /cache from the stock recovery. I just formatted it to see if it will fix itself. Already the stock launcher's animations are back (I never realized they were gone), hopefully this fixed the problem, otherwise off it goes to Samsung for service.
This happens to me all the time and it drives me crazy... I hate that goddamned thing... `what would you like to do` how about shut the hell up.
I suppose if you root it can be uninstalled
i think i have the solution , will post a video on youtube in few hours.
I had same issue with LPB ICS, then i flashed again, wipe data, cache etc, even deleted battery log/stats, and now everything is perfect..
This is not HW issue afaik..
Same for me. It's especially annoying if you're sitting in a course and the media sound isn't muted.
For me it seems to be a hardware problem, too. Because after I had replaced my S2 it just happend once in 2 month. Before it happend several times a day.
LG WortPixel
I have the same problem too. I used CWM. I think this is software things.
toi1em said:
I have the same problem too. I used CWM. I think this is software things.
Click to expand...
Click to collapse
How many times have you encountered it and have you disabled/use Rom without home button double click?
Sent from my GT-I9100 using xda premium
Factory reset did not do the trick, I still occationally get the damn Vlingo. Maybe I should try installing another factory firmware.
I'm really tempted to just send it in for service.
andreasS2 said:
Factory reset did not do the trick, I still occationally get the damn Vlingo. Maybe I should try installing another factory firmware.
I'm really tempted to just send it in for service.
Click to expand...
Click to collapse
It won't help, I'm confident it's a hardware problem. The best you can do is to flash a rom without the double click feature.
Sent from my GT-I9100 using xda premium
Do you know if the stock ICS (leaked) roms come with Vlingo or a double-click feature in general?
brar.arsh said:
I had same issue with LPB ICS, then i flashed again, wipe data, cache etc, even deleted battery log/stats, and now everything is perfect..
This is not HW issue afaik..
Click to expand...
Click to collapse
It happens on every Rom I've used.
Sent from my GT-I9100 using xda premium
Can't we just make a warranty claim? Or are they just going to come back with "could not reproduce problem" since it only occurs 2-3 times a day?
Edit: I've contacted Samsung and they've told me to update to the latest firmware. Lol.
andreasS2 said:
Do you know if the stock ICS (leaked) roms come with Vlingo or a double-click feature in general?
Click to expand...
Click to collapse
Yup they do, and I had the same problem on the latest ICS leak. It also double clicked in CM7, but it's harder to notice there as it dont have Vlingo.
I guess you can make a warranty claim. I dont know your countries rules regarding this, but in Norway they must fix stuff like this even though the warranty dont apply/is expired.
Sent from my GT-I9100 using xda premium
The phone's warranty runs until the end of September 2013.
I just installed another original rom and it already popped up Vlingo once, I'm going to test it some more and report back.
Edit: Same problem, it's definitely hardware related.

[Q] Blank screen, but works

Ok guys, i have serious problems here..
I just installed viper rom last night and everything works normally in about 3 hours until i restored my apps by titanium backup then my screen goes blank with capatitive button lights on
But everything seems to work, i turn off screen then turn on again i can feel vibrate for unlock screen. even i got some calls i can accept that. but my screen is full black.
Tried to turn off power, go to bootloader and my screen still black. huh. i push vol down button one time to go to recovery mode and it works, my phone vibate once again.
I hope this is not hardware problems bcz i live in Indonesia and htc Indonesia wont accept my phone to be repaired. Anyone had this issue before?
Thanks before..
For info what i did before:
Flash viper rom
Flash de sense script
Flash swipe to clear
boot normally for some hours until titanium backup process make this thing happens.. :-(
I'm guessing its either swipe to clear or tb that screwed your phone up. Since swipe to clear deals with the screen I'm leaning towads that. Also in your tb backup you restored did you have the ponury gesture app ??? Henceforth you should try a full wipe, if you have a superwipe zip I'd recommend flashing it. Then wipe cache,data,davlik-cache. Then either restore a nand or flash a fresh rom without any mods and see if the issue remains. Also if you restore with tb only restore app not apps+data. Also what rom were you running??
#Root-Hack_Mod*Always\
laie1472 said:
I'm guessing its either swipe to clear or tb that screwed your phone up. Since swipe to clear deals with the screen I'm leaning towads that. Also in your tb backup you restored did you have the ponury gesture app ??? Henceforth you should try a full wipe, if you have a superwipe zip I'd recommend flashing it. Then wipe cache,data,davlik-cache. Then either restore a nand or flash a fresh rom without any mods and see if the issue remains. Also if you restore with tb only restore app not apps+data. Also what rom were you running??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
can i control twrp via adb? it seems to hard for me bcz the screen is still black on recovery mode.. :-(
Well in your post you stated that your recovery was working thats why I posted the above post. Are you able to get into fastboot and actually see the screen ???
Also what ver of twrp were you using ???
#Root-Hack_Mod*Always\
laie1472 said:
Well in your post you stated that your recovery was working thats why I posted the above post. Are you able to get into fastboot and actually see the screen ???
Also what ver of twrp were you using ???
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
i mean everything is works but screen is black. i cant see anything also bootloader and recovery mode. but i believe its works.
go to bootloader by holding vol down and power 5 second then prress vol down then power it boots to recovery mode, i know bcz my phone was vibrate one time, but screen is black.
im on hboot 1.5 so i tried "fastboot boot recovery.img" and my phone vibrate again. i know my phone works normally except the screen is blank.
im using twrp 1.0.3
if the screen is dead why i can stiil recieve call and turn on hotspot?? (i know place of hotspot toggle in quick setting, 2nd row)..
really appreciate all helps..
i feels like on evo 3d blind mode now..
If you're in Indonesia, I'm guessing you have a gsm phone.viperROM is cdma. You'll have to flash a gsm ROM. Your screen issues are probably due to kernel issues.
Vinchenzop said:
If you're in Indonesia, I'm guessing you have a gsm phone.viperROM is cdma. You'll have to flash a gsm ROM. Your screen issues are probably due to kernel issues.
Click to expand...
Click to collapse
no, my phone is cdma unlocked with local network. thats why htc wont accept my phone, they just accept all gsm evo 3d that officially launch here.
anyone can help? please..
It sounds like LCD is bad. The digitizer is good still. You will probably have to order one on eBay and fix it yourself. Sorry man
Sent from my PG86100 using Tapatalk 2
It is the lcd screen. I have a coworker who has the same issue. Can answer calls, but screen dead. You will have to replace the lcd. There are guides and videos on here, so it shouldn't be to hard.
Sent from my PG86100 using XDA App
fr0st420 said:
It sounds like LCD is bad. The digitizer is good still. You will probably have to order one on eBay and fix it yourself. Sorry man
Sent from my PG86100 using Tapatalk 2
Click to expand...
Click to collapse
unCoRrUpTeD said:
It is the lcd screen. I have a coworker who has the same issue. Can answer calls, but screen dead. You will have to replace the lcd. There are guides and videos on here, so it shouldn't be to hard.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Thanks guys.. altough it was very bad news for me..
but i search in google and i found "black screen of death" discussion..
whats the different with my problems? i have limit english..
Oh i find someone who can help me to replace my lcd..
the price about 80-90$ right???
and there someone who can tell me what is causing my lcd dead?
i dont do anything, im not flasher holic its just happen suddenly..
you are not alone, my phone just did the same thing. i was using it, the screen started flickering and then it just shut off. i can reboot the phone but the screen it self is dead. i guess i have to order a new one on ebay. Let me know if you got your fixed yet.
XsMagical said:
you are not alone, my phone just did the same thing. i was using it, the screen started flickering and then it just shut off. i can reboot the phone but the screen it self is dead. i guess i have to order a new one on ebay. Let me know if you got your fixed yet.
Click to expand...
Click to collapse
Hey bro.. my phone was fixed by replacing the ic display..
I must paid for 80$ for the ic diplay and service..
Sent from my PG86100 using xda premium

[Q] CM 10.1 orange screen glitch then crashes

Hi people. I'm really new to rooting and I have a note sgh i717m. It's with bell but the root worked. The CM 10.1.2 Rom I installed keeps giving me problems. My phone runs fine for a while then the screen will start to get all fuzzy. ( like a bad cable connection or something) then it will go orange and die. I tried installing the lower stable edition cm 10.1 and it worked for a while but it came back. Any suggestions. I'm frustrated and feel like going back to crummy touch wiz just to get rid of this problem
Ericbarnes88 said:
Hi people. I'm really new to rooting and I have a note sgh i717m. It's with bell but the root worked. The CM 10.1.2 Rom I installed keeps giving me problems. My phone runs fine for a while then the screen will start to get all fuzzy. ( like a bad cable connection or something) then it will go orange and die. I tried installing the lower stable edition cm 10.1 and it worked for a while but it came back. Any suggestions. I'm frustrated and feel like going back to crummy touch wiz just to get rid of this problem
Click to expand...
Click to collapse
Have you tried disabling HW Overlays in Developer Options?
In case you didn't know, the Developer options are disabled. However you can bring them back by doing the following:
Go to System Settings -> About Phone
Start tapping on the Build number for a few times and the developer options will be enabled. I know it's kind of silly but it's an easteregg :laugh:
Completely forgot about that!:laugh:
It didn't work the problem persisted. One thing I noticed is when I change the wallpaper the problem temporaraly goes away. Thanks for your guys efforts
Ericbarnes88 said:
It didn't work the problem persisted. One thing I noticed is when I change the wallpaper the problem temporaraly goes away. Thanks for your guys efforts
Click to expand...
Click to collapse
Wait, It might be working. I reset casche and I think it reset that setting. Trying it again
Ericbarnes88 said:
Wait, It might be working. I reset casche and I think it reset that setting. Trying it again
Click to expand...
Click to collapse
I believe you must reset it each time it boots up.
Sent from my SGH-I717 using Tapatalk 4
Bubbajoe40356 said:
I believe you must reset it each time it boots up.
Sent from my SGH-I717 using Tapatalk 4
Click to expand...
Click to collapse
Ya, I just came to that realization. I've done a little research on it and I think its because the rom isn't perfect for my phone yet, and that this thing uses GPU instead of CPU so it uses more battery. Also that it makes my phone choppy but in the end its the lesser of two evils

[Q] Dead touchscreen after correct kernel flash

Hi... I was on latest Temasek CM11, and flashed Googy max kernel. I got a bootloop, and touch screen completely unresponsive, even on philz recovery. Tried factory reset, another rom, kernel, etc ... Now the phone boots normally, but no touchscreen at all. I´ve heard about burned touchscreen controller when flashing a wrong recovery or kernel, but it wasn´t the case.
Is there any last solution before replacing the screen (again) ?
Stock rom ???
Yes try stock rom.
pvtnelson said:
Yes try stock rom.
Click to expand...
Click to collapse
Trying ... hard to download 890mb over unstable 3g
But even on Philz recovery I can´t get touchscreen to work
If it doesn't work in recovery then the digitiser is blown, new screen assembly required.
Sent from my GT-I9300 using Tapatalk
agm2112 said:
Trying ... hard to download 890mb over unstable 3g
But even on Philz recovery I can´t get touchscreen to work
Click to expand...
Click to collapse
Flash with odin?
Sent from my GT-I9300 using xda app-developers app
Flashed stock through odin, factory reset, but still no luck... Seems dead. I still dont know why it happened after googy kernel flash.
Sent from my Nexus 4
can software really cause certain hardware to stop working especially the touch and/or LCD ???. because I have a S3 here too, but the problem is I can't see anything but the touch works. phone boots fine an everything. played music (by randomly touching areas of the screen till I heard a song started playing) it makes sounds when I touch tap the screen, vibrates when i'm typing stuff
the person i bought it from says its a software issue. idk if they are lying to me or not. only way I'm gonna know is if I put another motherboard in and see if my screen
turns on. u can try that too if u have a friend or something that has a S3 too, if the touch works with their motherboard, then its either your motherboard or firmware issue
deptic said:
can software really cause certain hardware to stop working especially the touch and/or LCD ???. because I have a S3 here too, but the problem is I can't see anything but the touch works. phone boots fine an everything. played music (by randomly touching areas of the screen till I heard a song started playing) it makes sounds when I touch tap the screen, vibrates when i'm typing stuff
the person i bought it from says its a software issue. idk if they are lying to me or not. only way I'm gonna know is if I put another motherboard in and see if my screen
turns on. u can try that too if u have a friend or something that has a S3 too, if the touch works with their motherboard, then its either your motherboard or firmware issue
Click to expand...
Click to collapse
Its the screen lcd display fault.
Sent from my GT-I9300 using xda app-developers app

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