I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
quiksandjesus said:
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
Click to expand...
Click to collapse
Signal is medicore at home where I charge, I use the phone a lot during the day so I cant really tell if SOD happens when siganl is good.
I don't think it has to do with the Signal. Me and my wife both have the Lumia 920 on the same Network, my wife never had this issue, I have it almost every day... I'm currently trying to get a replacement.
that happened to me once or twice before flashing portico, after flashing it never happened again
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I've had this issue, I really never payed too much attention to it but its happening more often lately, with my wife having power button issues on her iphone 5 I began to think that mine was too having the same problem. But I can actually feel the button clicking which is something I can't feel with my wife's phone.
Nokia store updates to blame?
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Loki1973 said:
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Click to expand...
Click to collapse
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
mateusm said:
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
Click to expand...
Click to collapse
I have the same problem but I think that is related to notifications, after uninstalling apps that used push notifications the phone last longer before it goes to SOD. If I use skype and whatsapp a lot the phone SOD more often and more frecuent too when I have it in my pants pockets.
I've never tried not installing the updates and the phone is wih the carrier so I can't test
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
How long has it been since the last SOD?
miodrage said:
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
Click to expand...
Click to collapse
In the last 3 weeks I had 1 SOD, that last one 8 days ago. And that happened very strangely, I have received an email (heard the sound), and since my phone was in my hand I immediatelly pressed the power button, and the screen didn't come on. Tried 2 more times, and I knew what happened, so I did a soft reset and that was that. From that time, no SODs.
Is this issue limited to certain ROMS or non AT$T models? I have had mine for 3 months now and have yet to have the SOD and I have even recently ran the OTA update and still no SOD two weeks after that OTA.
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
galtom said:
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
Click to expand...
Click to collapse
Review what apps u have installed. I think I have proven that it is push, and app related. Possibly even some battery app is responsible for this. Try uninstalling some apps, and to see what will happen.
Well, basically I got my phone back from the carrier it passed 5 days of monitoring without SOD and after 24 hours in my hands it happened. I did a hardreset to my phone to clear all my info before giving it to the carrier and now I'm sure that is some kind of app or at least a function that isn't often used by the OS.
I don't know if a flash could fix the issue since not everyone is experiencing the problem.
In my case it seems that the issue is increasing in its frequency...
I think I will have to go to Nokia Care Centre
1308 update seems to have solved this issue. At least 4 me.
My phone does not show any updates available
Got my phone yesterday and today it was in SOD. Luckily I woke up earlier than planned. Have a meeting today and things like this is fatal.
I need to be able to rely on the alarm on my phone.
Is there some way of disabling push notifications for apps, like in iOS? That would help a lot in this case, as it seems it's caused by push notifications.
Regards
Izaac
Related
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
I haven't had any of those problems.
WM6 lag is basically gone now and the keyboard lag is gone.
Everything is WAY more responsive and the memory leaks seem better so far.
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
my MOGUL also goes into Perminant sleep if I let it sit.
i've had to take out the battery about 4 times just today.
anyone know why this could be?
Me too
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
claude9039u said:
Got the same problem installed last night. Woke up got into the car and checked phone sleeping had to soft start. Then same thing at least 3 times today. Also watched a short video in MP and it was show a few sec then sleep. Soft start and then you could watch it. Seems like after being on for a couple of hrs phone runs out of memory or something a freezes up?
Click to expand...
Click to collapse
Check your power setting setup, maybe it's set to turn the device completely off after 1min etc... For some reason my phone never shut off even if I let it set idle for more than 30 mins like it was set to do. Perhaps with the ROM update it actually does what it's supposed to now. Just an idea.
it's not supposed to TURN OFF as in shut down, it's just supposed to sleep. and it never comes out of sleeping mode. i've had numerous other problems, with bluetooth, etc... going back to Colonels rom, which was much more dependable.
cbunting said:
Well I loaded in the new sprint rom last night, and now my phone is completely useless. The radio has major problems, my signal goes from nothing to 4 bars, back and fourth, and the phone goes into permanent sleep mode when I let it sit. I found this out when I woke up this morning and missed 10 calls from a client havign an emergency overnight... wonderful. I have it sitting here on the desk, and it will go to sleep and require a reset every hour or so.
Click to expand...
Click to collapse
i too loaded it yesterday as well, but i want to wonder if you did a hard reset before you installed the rom. i did it, and it gave me no problems at all with radio version 1.47.00... oh, and the phone automatically cuts off when the alarm goes off while you charge it overnight (a big no-no, but you probably know this as well, but i ain't mad at ya). if you got anything, feel free to PM me. thanks in advance.
Thesian said:
The memory "leak" / Cacheing is more managable, and the device isn't as laggy.
I've had no problems at all. I'm loving it.
Click to expand...
Click to collapse
Mine's still leaking, badly too.
Any of you try to use BT on this new rom?
If you did you'd know that this rom is worthless
-mark
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
As a tech in a corporate sprint store, i'd be interested in the details behind this "sleep mode" issue. What are ppl running? How can I, in the store, reproduce the problem? Is it reproducable on command or guaranteed, or is it hit or miss?
As I've said, I have the new Rom and Radio, and have no new issues, and the memory "leak" / cache issue isn't gone, but its definetly not as bad, the OS even seems to have a SLIGHTLY smaller ram foot print... maybe just a few megs smaller, but smaller on my device.
cbunting said:
The culprit appears to be the 1.47 radio. The 1.47 radio coupled with any rom version will experiance sleeping, bt and other problems.... so I am rolling back to 1.40 radio to see how it acts
Click to expand...
Click to collapse
I tried that. The 1.40 radio with the new ROM still had all the new bugs.
D-pad cutting in and out...
I have found that if I push the power button to put the phone to sleep when it stops working, then turn back on, the d-pad works again. This seems to get it back to working. I wish that they could just get it right...
Jim
How do you get the new ROM?
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
What programs are installed that could cause problems?
What registry hacks have been done that may cause problems?
What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Sorry, it's not anybody's installed programs. The bugs show up with nothing else but the bare ROM.
It's a train wreck.
There are more details on ppcgeeks and pdaphonehome -
http://forum.ppcgeeks.com/showthread.php?t=10366
Basically, on a stock ppc-6800 phone with nothing else installed, the BT keeps shutting off.. For me whenever a call comes in or after using my headset for a few minutes on an outgoing call...
-mark
Clean rom, nothign changed at all, it sucks, clearly. We are the beta testers obviously, as usual, with most products today
I installed the new ROM after backing up with SPB Backup, then installed my backup file back on and I haven't noticed any issues. I don't use bluetooth however, so I can comment on that. But, I haven't had the sleep issue others are describing either.
Hi,
Can anybody help me with this? My gps keeps failing. A reboot sometimes works, I've tried running quick gps but this makes no difference, Sometimes it will reboot itself after it fails (sometimes repeatedly!!) normally when using copilot 8. It doesn't seem to be an issue with copilot as google maps and chartcross gps also fail to work.
rom htc 3.14.405.2(04666)wwe date 29/09/2010
radio 2.15.50.14
protocol 15.42.50.11U
os 5.2.21913(21913.5.0.94)
many thanks
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
tictac0566 said:
Does it fail in all usage situations (indoor, outdoor)?
Do you use Quick GPS?
Did you try another Radio ROM?
Click to expand...
Click to collapse
Yes
Yes
No, I've not changed radio.
I tried again last night. Co pilot worked for a minute or so then lost gps, then "gps back, determining position..." then rebooted itself, repeatedly and did freeze on boot up once. I soft reset it and tried google maps, it found no sats and rebooted itself, tried again and it was ok for about 10 minutes on copilot then I had finished my journey... It's infurating I do know! Would it be worth trying a different radio as I've not changed it from stock and it's only recently benn misbehaving?
It's still misbehaving... Is there anything in the registry that might cause it?
This may be a bit too drastic, but a hard reset can rule out the registry as the culprit.
I'm trying to avoid a hard reset if I can. I'd have to reinstall the modified rom if I did wouldn't I? (from htc website)
This is really getting me down now... Last night co-pilot worked for 10 minutes then without warning or apparent loss of gps phone rebooted, then without opening any apps or even touching it, it rebooted itself 4 times. I'm thinking a hard reset has got to be tried..
Forgive my ignorance, but if I hard reset will I have then to reinstall the updated rom and patches I installed from htc late last year to remedy daylight saving issues etc and will I be able to reinstall paid for software from marketplace without buying again?
Can anyone help please?
I've read about the rebooting problem with other users. This was caused by bent battery pins.
Did look at those?
thanks. battery pins look fine to me. i will try a hard reset, i'm just wondering if i can reinstall my paid for marketplace software or will i have to buy again and i presume i will have to reinstall htc patches and updated rom after hard reset. please forgive my ignorance. it threw a fit this morning too. i switched it to silent for an hour whilst at a funeral and when i came out battery was totally discharged. it was about 90% beforehand. it seems to be dying!!!!!!
Does nobody know, please?
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
abufaris said:
i am sorry to say that ur problem is the same with mine,and i think its main board broblem,i open it and remove the gps part and then restart the phone,the same problem the phone keep freezing and restart it self,so i think its mainboard broblem,i bought another used hd2 ,and the old one for parts,
sorry to say this
Click to expand...
Click to collapse
Thanks for the bad news but I think you may be correct.... I've hard reset it and the gps and rebooting side of things is exactly the same, but now it also seems to be eating the battery(COMPLETELY drained in 16 hours with approx 15 minutes of calls made and a brief use of copilot and googlemaps) and I've not installed any additional software or made any changes from "out of box" condition apart from reinstalling my contacts and the latest version of facebook.... It now also is not porting facebook profile photos into contact list even though I have recreated the links.... I have emailed htc but had no response from their "crack" support team as yet (it's only been 26 hours so far). I only got the HD2 in August last year so hope that it will be a warranty issue. I seem to remember people having issues with facebook contact photos but can't find the posts. Can anyone help??
Well, an update. After 3 months and the unit going back to the repair centre FOUR TIMES and a TWO replacement units I appear to have a working device again. HTC repair centre seem to be totally useless. I've had no info from them regards any repairs that have been carried out. Each time it went away for repair it was back within 4 days so very little testing was done.(I did find out on 1 repair the speaker and the wireless card were replaced....Why???) The first replacement unit took 2 weeks to arrive though and that had absolutely no gps.......The second replacement took 3 1/2 to arrive but so far the gps is ok but I still have no facebook profile photos in my contacts list....... Any ideas how to rectify this??
after being on for 12 hours straight.
is this normal? or is it one of those automatic precautionary measures built in?
It happens. It's just part of owning a smart phone. iPhones do it, my old Blackberry did it, my wife's Motorola Backflip does it, and my Atrix does it. If it just reboots once in a blue moon don't alarm yourself. If it starts to reboot often like a couple of times a day then you may need to call Tech Support, visit a ATT Device Support Center, or exchange if you are during your 14 day window.
I have never seen any of the phones I have had, my wife has had, or my children have had randomly reboot. That doesn't mean they never did it, but as much as we use our phones, I think we would notice random reboots. Your phone shouldn't ever randomly reboot unless it's programmed in the software to make it do so. That being said, if it has only happened once and has no repetative nature, I probably wouldn't worry.
its happened one other time before. and it happened in the middle of the night while i was sleeping which made me very irritated when those "chimes" sounded
Do you have any apps installed which might be causing a reboot?
I have TiBu set to backup 3 nights a week, and then reboot the phone after the backup completes at 5am.
Is it possible you have installed something which has a setting enabling reboot?
No, I checked the apps thing already the first time it happened and thought it was all good until yesterday.
the last time it happened was over a month ago, so it might just be a totally random thing?
facetubespam said:
after being on for 12 hours straight.
is this normal? or is it one of those automatic precautionary measures built in?
Click to expand...
Click to collapse
If you are in a troublesome signal spot, that is definitely prone to happen...
CaelanT said:
I have never seen any of the phones I have had, my wife has had, or my children have had randomly reboot. That doesn't mean they never did it, but as much as we use our phones, I think we would notice random reboots. Your phone shouldn't ever randomly reboot unless it's programmed in the software to make it do so. That being said, if it has only happened once and has no repetative nature, I probably wouldn't worry.
Click to expand...
Click to collapse
A couple of years ago I lot track of how many people were having phone reboots in South Florida. This was mainly an AT&T/Nokia issue, but goofy signal areas can really screw with any phone.
Case in point, one of my friends has a local bar by him that we sometimes hang out. No matter which AT&T phone was used, the signal bar will go from 3G/Edge and sometimes give up and reboot over and over.
I though it was more of a switchover from 3G to EDGE, but even when I forced it to stay on 3G or EDGE it would still random reboot. Weird...
I've discovered a severe "bug" that is not an isolated issue. I am using the AT&T branded Titan, unlocked on Telus Mobility. Works like a charm however after replacing my Titan several times I've discovered there is a MAJOR reoccurring bug in the OS which causes the Titan to "crash" when the storage capacity has reached a certain amount. I have tested it on several replacement Titans. I have also encountered this crash more than 10 times and can reproduce it easily. Other users have also reported encountering the same crash upon testing.
When this "crash" takes place when you have filled your storage with media or apps beyond approx. 75% (this may now be inaccurate). Based on my testing the crash occurs sooner when the storage is filled higher. In some instances it occurred within 20 min or less of storage reaching over 90% capacity. In a few cases it crashed the next day. These crashed are not caused by anything specific but will occur randomly. I've witnessed the crash in 2 forms. One a UI glitch which I will explain in a moment. The other is simply the phone being stuck on the white HTC boot screen which can only be resolved with a hard reset. The other more common crash appears as a UI glitch at first and you can no longer launch any apps, any tiles or anything at all. You are forced to do a soft reset (which tricks you to think this fixes the odd UI glitch). Upon soft reset the phone will take much longer to reboot than normal. This is because it's actually entering the first time setup process! Your Windows Live Hotmail hub and account settings are magically and permanently removed as well as your Facebook settings. It is impossible to re-add these back and it will only give you repeated errors when trying to do so.
However, all your previous apps, media and some settings will be oddly retained.. for a temporary time until another crash forcing a hard reset. Before this occurs I recommend transferring any personal media off the phone to risk losing it. At this point a hard reset is the only way you can re-add your Windows Live Hotmail account and Facebook account. And of course this causes utter sadness since you lose all your settings, media, apps and any Xbox Live game progress (in my case A LOT of progress).
As mentioned this is not an isolated issue and needs to be addressed. I have decided to contact HTC directly about this in hopes for a resolution. Originally it was thought when you go over 75% capacity of storage this crash would occur however I discovered yesterday that this crash occurred for me with only 7Gb storage remaining BUT was stable for over a month before the crash occurred.
I really hope HTC or Microsoft address this issue. I have heard from Titan users in Europe this issue was resolved in an update. However this update is not available to North America.
I have uploaded a video of the UI glitch version of the crash here and what occurs: http://www.youtube.com/watch?v=2enkDBdixCc .
Oh man that would suck. Tomorrow I will fill my titan to the brim. Stay tuned
Sent from my PI39100 using Board Express
Filling my Titan up now, I'll let you know the result.
Filled to 557mb remaining. Filled with movies and TV shows. No panic attacks yet. I'll keep using as normal.
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
drupad2drupad said:
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
Give it a day or so I'd say. The first Titan would crash almost immediately. First sign is when hubs would not open. On the current Titan I had it filled for about 2 days then it started giving Active X errors in Internet Explorer while streaming html 5 videos. I had a feeling it wasn't normal so I closed IE then the phone crashed and I couldn't open any hubs or apps.
Lets see what happens.. Could take a day or so with heavy use. Based on my tests sometimes even soft resets can initiate a crash.
Could it be...
I filled my Titan to less than 600 megs after I added all my music and apps from my Focus. From time to time when browsing the internet, the page will freeze then IE kicks my to the homescreen. When I reopen IE, it's has no history of the page I was just browsing. This has happened over twenty times in five days I've had my Titan.
Bug fixed with new release
I had the same problem but it has been solved with the last firmware realease.
cricri23 said:
I had the same problem but it has been solved with the last firmware realease.
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that's great news but on the ATT model I'm not finding any updates through Zune. I even tried forcing any updates but still nothing..
I noticed the same thing. I think it may actually be the app storage which you can change in the zune settings. I changed mine from 5 to 10% and so far so good. I wasn't that close to running out of room in my media storage.
@audichris9
Changing these values will not resolve the problem. If you record a big video on your device, you'll probably loose it. It append to me.
The only way is to wait the firmware release in your country.
i have been having the same problem.
i won my titan at a windows party, and now i have it unlocked to work on t-mobile. i thought it was because i unlocked it, it started freezing. but i hard reset, loaded it up, and then it froze again. im tired of having to redo the phone cus its like over 100 apps to redownload everytime plus music. also my google mail wont work so i guess i will be hard resetting one more time, and make sure i dont put as much **** on it. its got 7gb of storage still and your right no update for the US yet
The 2 Titans I have are also ones that were won from the MS promo parties. Not sure if that's related. So far this is the most stable its been, its been a week with no forced hard resets. But not sure how long I can go not adding media or recording videos.
I will say that it still hasn't been glitch free. Kik messenger crashes from time to time as went as internet explorer. But at least it hasn't froze or forced to hard reset again.
wow impressive but i agree its scary thinking if u add just one album the phone is ****ed. lately windows messenger goes out of sync and i cant facebook chat. very weird. i restarted the phone then it works. but when i go to settings and try and add it under accounts, it doesnt save. weird.i never had any problems with my hd7. now i get the phone of my dreams and it wants to be a ***** :X haha
pistol44 said:
I may have stumbled onto either a widespread issue with the Titan or just an issue with a small percentage.
I noticed another member mentioning their first Titan being a dud and crashing at 75% storage capacity. Funny enough I am also on my 2nd Titan and experienced similar problems both times.
Both become unstable only after I installed all my apps, games and media so essentially once it was fully loaded up. Then the phone would crash in some unusual and random way each time forcing me to perform a hard reset. Most commonly the hubs would cause a UI glitch not allowing any apps to be launch. I would be forced to soft reset where then it would take 4 times longer than normal to boot. Then I would be brought back to the Windows Phone first time setup but strangely all my apps and media would still be there except the ATT apps would be restored and some of the original settings would revert. As well you lose you hotmail setup and Facebook sync and neither can be restored without a hard reset so it's a catch 22.
I bought a second Titan thinking I had a lemon the first time but found the second one did the same thing to me once I followed the same routine. It's stable now only because I uploaded a bunch of media to the cloud this time and my storage is at 8.9gb remaining instead of the usual 2gb. I'm scared to transfer movies and other media on to it and fill it up.
Do you think it's an issue with all Titans when you fill it near capacity or is it possible I have 2 lemons? Wondering if anyone else has theirs over 75% capacity?
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Ran into this exact issue. Just not sure how close I was to capacity, but I would imagine it was definitely over 75%. Not cool...
Curious if MS knows about this issue.. Or if it's Titan specific. I guess in that case we'd need a fix from HTC.
Either way we need a fix for it from either one. We shouldn't have to avoid using storage on our phones forever.
Truth
Sent from my htc titan using Board Express
Fixed in v7.10 (7740)
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
cricri23 said:
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
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As far as I know this update is not available to the AT&T branded models.
man my titan crashed again today. i was on the phone and got off and the screen was frozen. now the phone wont turn back on wtf! my hd7 never gave me a single problem and now i get the flagship Titan, and i cant load it to the max, i cant use fb chat. **** is weak. i am in LOVE with windows phone but this has bummed me out. tired of hard resetting ahh just a little vent
Guys have you tried 7740 update? Or the HTC firmware/driver update with new drivers?
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
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Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.