Purchased phone about 2 weeks ago and have been unable to register @ HTCDev since the 10th. Received notice of update and have deferred it until the 19th, which is as far as it would allow me to push it back. I have successfully prep'd bootloader for unlocking and have token ID, but am unable to continue process of unlocking and rooting phone until HTCDev site decides to send confirmation e-mails again. HTC DM services are disabled, and search returns solutions requiring root, which I do not yet have. What options do I have to block the update before I have the opportunity to root the phone, short of keeping the phone off?
beerjangle said:
Purchased phone about 2 weeks ago and have been unable to register @ HTCDev since the 10th. Received notice of update and have deferred it until the 19th, which is as far as it would allow me to push it back. I have successfully prep'd bootloader for unlocking and have token ID, but am unable to continue process of unlocking and rooting phone until HTCDev site decides to send confirmation e-mails again. HTC DM services are disabled, and search returns solutions requiring root, which I do not yet have. What options do I have to block the update before I have the opportunity to root the phone, short of keeping the phone off?
Click to expand...
Click to collapse
What worked for me is I have 3 different emails and on the 3rd try of registering on the site it finally went through. You could try this if you want to.
.torrented said:
What worked for me is I have 3 different emails and on the 3rd try of registering on the site it finally went through. You could try this if you want to.
Click to expand...
Click to collapse
Exhausted 7 email addresses so far across 3 devices and 3 networks, went the route of contacting HTC through contact form and twitter without a reply, and am now just hoping to maintain 1.15.605.4 while HTC gets their site fixed. The last round of complaints regarding registration I've found on the forum seem to be shortly before I purchased the phone, and at the time the dev site was acknowledged by HTC as being down for maintenance and prior to the looming update. I'm not finding any information of their servers being down the past few days.
Related
I wanted to unlock my htc onex+ i gave htcdev my unlock token and when i click on submit on the next page it says mail with my unlock.bin is send but when i log into my mail adress i don't see any mails from htcdev can anyone help me.
Sorry if this is the wrong section
Same here. Perhaps their servers are overworked. Been waiting nearly and hour for mine. Not waiting for it any longer, I have work early in the morning.
same happened to me, ive been waiting for it to work but still nothing
htcdev not working for sure, tried with 4 email accounts and nothing.
Nine hours later, still nothing. Check my spam folders, nothing! Oh well.
This morning (8am CET) I submitted again a token and then 2 mins later I got the mail.
Tried 4 x since the last 2 days. Nothing
Such a small thing to get upset over i know, but i really wanna customise my phone!!! lol
I'm waiting since yesterday and there is still no email
jizang said:
I'm waiting since yesterday and there is still no email
Click to expand...
Click to collapse
Don't wait, submit a new token. Yesterday I also submitted 3-4 tokens and received 0 mail for them until yet, but the submission this morning was successful.
I get error 122 it says email can not be sent
schinge said:
Don't wait, submit a new token. Yesterday I also submitted 3-4 tokens and received 0 mail for them until yet, but the submission this morning was successful.
Click to expand...
Click to collapse
I tried today again 3-4 times but still no email and the site is really slow
Trying to submit another token, I am told I have been sent an email with an attachment bla bla bla, but as usual there is no email. I am using the same email address I have registered at HTCdev. Checked my spam, nothing.
Frustrating to say the least. Will I ever get my phone unlocked, grrrrr!
Ps. 45 mins later, several different token submissions and still not a single email from them. Two days I've been trying to unlock my bootloader.
Pps. Anyone using gmail?
Ppps. I guess gmail can't be blamed, tried both yahoo and my isp mail but nothing. Look like htcdev as per usual are having problems. Useless!
AW: htcdev mail problem
You guys think our developers will be able to make a new way to unlock the bootloader of the one x+ without htcdev
Sent from my HTC One X+ using xda premium
Anyone else still having trouble not receiving the email from htcdev this evening? Two days now
Looking like HTC is shutting down their HTCdev
Don't quote me on this but with all the recent things happening I wouldn't be surprised they lock everything down
Slithered from my HTC One X+
Success!!!
Tried it at 5.45am GMT and got an email immediately. I guess it's best to try at a less busy time for them!
Just wanted to warn everyone who unlocked their bootloader and have yet to claim their Google drive storage. Story time.
Tonight I attempted to redeem my 50GB of Google drive storage. First tried on the device via taking the tour several times, uninstalling updates, clearing data, force stopping and uninstalling and reinstalling the app all to no avail. So I was advised to go to HTC chat and request it. They ask for your name, email address, phone number, imei/serial number and reason for the chat. After entering all that info I was connected with a rep. I explained that I'd just purchased the device and would like to redeem my drive storage. A couple moments goes by and the rep asks if I unlocked my bootloader. I said yes which was a big mistake! Unbeknownst to me, the storage isn't offered to devices that are unlocked whether they gpe, dev or any other type of device. So I hopped back on thinking ok, I'll just get a different person.. i got a different rep. All should be good now. Nope. The first question asked was is your bootloader unlocked to which I replied yes because it was evident at that time that a notation was already made. Sorry, unlocked devices aren't eligible for the drive storage. At this point I asked why since I purchased the device. What difference does it make whether I unlocked or threw it down a flight of stairs. It's my phone. He didn't know why but NOPE! SOOO... I tried a 3rd time. Got a different person yet again but this time I used a different name, email address and entered serial number instead of imei. I'm sorry sir, but this device seems to registered to a different person and its noted that the bootloader is unlocked. So I stated which I should have originally stated which was I requested a token but after reading the about the voided warranty I opted to not unlock. Nope!
tl;dr If you request Google drive storage through the HTC website, you did NOT unlock your bootloader but you received the token to do so and opted not to. I'm not do sure this excuse would work seeing that the token was requested but it's better than saying, " yep, sure did unlock!"
Three lessons to be learned. HTC makes notes on your chat sessions, serial number and imei are linked in their system and lastly, you need to lie lie lie, lol
EDIT: Just tried for a 4th time and finally got it!! Keep pushing if you get denied
Sent from my HTC One_M8 using Tapatalk
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Netrunner157 said:
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Click to expand...
Click to collapse
I tried again (14:00 CDT)...on the subject line, I put the s/n, plus bootloader unlock request
In the text, the IMEI and serial.
We'll see, since it's still early in the AM in China.
Netrunner157 said:
Just wanted to throw this in here since no one else has mentioned it. When requesting the unlock code for your bootloader make sure your S/N is 16 digits not 12. Grab it from the back of the phone on the battery label, not from the system or whatever.
I spent 2 weeks waiting for my unlock code, by sending 1 request/day to mobile [at] huawei.com and had no luck. Then when I resent one yesteday but I sent a 16 digit code for the SN I received an automed response within 3 minutes. With the timezone change between USA and China, no doubt it's automated.
Just wanted to make sure no one is waiting on a bootloader code, if their formatting isn't 100%.
Click to expand...
Click to collapse
You were just lucky. There is no chance unlock codes are sent over email automated. Do you really think Huawei employ ocr readers to scan through emails for bootloader unlock requests then these ocr readers magically conjure up your unlock code without any mistakes?
As for the time difference, I'm pretty sure a company the size of Huawei can manage to employ a night shift in their own country of operations.
The only way to get an unlock code automatically is to use one of the unlocker tools that keep floating about and have total luck that the unlock server is in operation when you attempt it.
Getting unlock code via email from Huawei is total luck of the draw. Mine took 1 hour, other people's took a month. Some people have been unlucky and never received one.
4L0M said:
You were just lucky. There is no chance unlock codes are sent over email automated. Do you really think Huawei employ ocr readers to scan through emails for bootloader unlock requests then these ocr readers magically conjure up your unlock code without any mistakes?
Click to expand...
Click to collapse
No, it's email so everything is already in text form, no need for OCR.
You could do it yourself using outlooks email filter and a batch script for the rest. It's definitely automated.
Netrunner157 said:
No, it's email so everything is already in text form, no need for OCR.
You could do it yourself using outlooks email filter and a batch script for the rest. It's definitely automated.
Click to expand...
Click to collapse
No. It's not..... But whatever.
Edit : Just to elaborate on this.
1: under your own admission, it took you 2 weeks to work out you weren't even sending Huawei a real serial number.
2: On discovering this mistake, you send the correct serial number and suddenly Huawei's magic automated unlock email system kicks in and grants you an unlock code instantly.
Has to be automated because a company that employs over 140,000 people can't possibly employ people to work a night shift to be able to manually send you an unlock code.
3: The hundreds of people who have been visiting this forum for the last 12 months and trying to get their unlock code via email from Huawei must ALL have been formatting their emails incorrectly. If I remember correctly, 1 other person got their unlock code sent to them within 5 minutes.
4L0M said:
No. It's not..... But whatever.
Edit : Just to elaborate on this.
1: under your own admission, it took you 2 weeks to work out you weren't even sending Huawei a real serial number.
2: On discovering this mistake, you send the correct serial number and suddenly Huawei's magic automated unlock email system kicks in and grants you an unlock code instantly.
Has to be automated because a company that employs over 140,000 people can't possibly employ people to work a night shift to be able to manually send you an unlock code.
3: The hundreds of people who have been visiting this forum for the last 12 months and trying to get their unlock code via email from Huawei must ALL have been formatting their emails incorrectly. If I remember correctly, 1 other person got their unlock code sent to them within 5 minutes.
Click to expand...
Click to collapse
I had to send a reminder when no reply after two weeks. No reformatting! Simple forwarded the same email with another line asking for update.. I got it in next few hours. So definitely no automated replies.
Can confirm the process is NOT automated. A real person needs to manually submit the code. Emails sent outside of China's business hours are sometimes not received.
Sent from my MT2L03 using Tapatalk
arcadesdude said:
Can confirm the process is NOT automated. A real person needs to manually submit the code. Emails sent outside of China's business hours are sometimes not received.
Sent from my MT2L03 using Tapatalk
Click to expand...
Click to collapse
wtf? I sent mine everyday for 2 weeks right as soon as I come home from work, around 4:40. I'm certain because I the phone sat on my desk unused for 2 weeks, and because of the bootloader system wipe, there was no point using it.
Earlier I tried the Root guide on this subforum, which had a chinese tool which supposedly could unlock the bootloader when you provided the info. I then realized I needed a 16 digits S/N instead of the 10 digits one I grabbed from the system about. I then realized maybe, this is why my emails were ignored.
I then decided to send the email but I sent the 16 digits S/N instead of the 10 digit. Something like"000222" at the end. 5 minutes got the code, just like that.
Quite the coincidence, to not get any replies for 2 weeks and then a reply instantly.
1) What kind of email system do they have were there is no queue, and they respond to the newest email? their queue size is 5 minutes in length, and they sold millions of this phone. Granted most never unlocked the bootloader.
2) Is it cheaper to write an automated script to answer an email address and parse for 16 digit S/N and a 15 digit IMEI, which can be checked for validness, and the bootloader code derived from these two and resent all as a script?
Or hire a chinese workers at a computer and reply to bootloader requests?
3) I worked for a company which gave you unlock codes for our software. I can tell you the email address that we provided them next to the order button, was a bot that parse the email for the right values and if it succeeded, an unlock code was sent to the sender.
It's not a coincidence that they didn't send an unlock code for 2 weeks for a request that was impossible to actually provide an unlock code for.
When you finally DID work out what you were doing wrong and sent the correct code, you got a reply. Fortunately for you it happens from time to time that the reply is very quick, but from all of our VAST experience of dealing with Huawei in the last twelve months it's pure luck.
Are you genuinely trying to tell ALL of the hundreds if not thousands of members of this forum, that they ALL sent the incorrect wording for an unlock code in an email, yet you magically managed it?
yes.
Otherwise there's no order to getting these replies for the bootloader. How is it I can get my code within 5 minutes, and other users are waiting weeks?
Do their bootloader requests not come in order? Is the request queue more like a lottery pool?
It's automated.
Netrunner157 said:
yes.
Otherwise there's no order to getting these replies for the bootloader. How is it I can get my code within 5 minutes, and other users are waiting weeks?
Do their bootloader requests not come in order? Is the request queue more like a lottery pool?
It's automated.
Click to expand...
Click to collapse
If it's automated, everybody would get a reply within 5 minutes.
Not one day, 3 days, 2 weeks, one month or indeed never.
Apparently only you do with your incredible email formatting 5k111z.
How can that possibly be automated?
I'm not going to argue anymore with you. If you cannot accept you are wrong then so be it.
I'm pretty sure most people who have been through the hassle of getting the unlock code from Huawei on this forum know who to believe.
I like to believe there is a bloke or two who will occasionally stop what they're doing and check the emails. And that if the info they receive is incorrect and a code doesn't pop up they will just move on.
Well I will say I got my mate 2 delivered at 1:00pm sent my first email to Huawei at 3:20pm and sent another email at 6:14pm and they sent my unlock code at 8:50pm.. eastern time.
Hassle getting an unlock code from Huawei
I used their online form and submitted my IMEI, SN (16 digit), product number, and model, and it would not work. I used their email form, as requested. Here is their response:
Dear User,
Huawei Customer Service is pleased to be at your service, sorry for bringing you the trouble, if you want to unlock your phone, you should meet the condition as follows:
1.Please register your Huawei ID in our official website http://huawei.com/en/ on your phone.
2.Log in your Huawei ID on your phone for 14 consecutive days .
3.Each Huawei ID should not apply for the unlock code more than twice within half years. If you meet the information, please go to http://emui.huawei.com/en/ and click the 'download' button to login your Huawei ID other than any other third party ID to apply for the unlock code. Please contact us by mail or local service hotline as follows if error message appears.
TEL: http://consumer.huawei.com/en/contact-us/index.htm?tag=hotline
Mail: http://consumer.huawei.com/en/contact-us/index.htm?tag=email
Please submit your mobile model, SN, IMEI/MEID and error message in your e-mail. We also need to know that your phone is rooted, it can be out of the best working state and part of functions may not be able to work normally. In additon, the system is vulnerable to be invaded by viruses once your phone is permitted to unlock. What's more, for the lacking of fully tested, the third party software will not be compatible with your phone. Unlocking will bring unexpected negative impacts and the device will be not normal, and can not be restored, Huawei after-sales service office will not provide warranty service for your rooted phone, and you may bear the cost. So we strongly advise you to think it twice.
If you have any other problem, please send your feedback to us. We will be at your service to help you solve your problems.
Once again thank you for contacting Huawei device.
Best Regards.
Huawei Device Customer Care Team (3207)
Click to expand...
Click to collapse
I created a new ID and can log in. Am I supposed to log in every day for 14 consecutive days? WTF? I just want my phone bootloader to be unlocked so I can load the Goolge Play Store. Can anyone help?
it's definitely not automated.
i've sent the same email with the 16 digits for a month and finally got a response one of the days using the exact same copy and paste
I've also compared that to my friend's email for unlock code and they were both different format and even had a name.....
Unless you've seen every email for the bootloader unlock code I don't think you should come to conclusions
I can confirm that the email is not automated even with the right formatting but the response time is really good under 10 hours.
This their reply which is unfortunate
Thank you for supporting Huawei products. To achieve better user experience, Huawei has decided to completely terminate the unlock code application service on July 25, and published the relevant announcement on the EMUI official website two months ago.
We apologies for the inconvenience caused. Please stay tuned on our official pages for latest updates.
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your feedback and want to make sure we meet your expectations:
Regards
Anyone else having trouble receiving the account activation email from htcdev? I've registered 3 time with different info and still nothing. Sent support emails but no response whatsoever.
If anyone still has it, I'd appreciate an upload. The htcdev site is feeling like a dead end.
Just posting an update. I contacted the htcdev twitter account and they asked for my username on the 14th, but since then nothing has changed and no more replies.
Huawei will stop providing bootloader unlock codes. If you want code you have 2 months to request it, after it they will stop this service. :silly::silly:
Source: https://www.xda-developers.com/huawei-stop-providing-bootloader-unlock-codes/
Code request site: https://www.emui.com/en/plugin.php?id=unlock&mod=detail
Source?
SavageRobot said:
Source?
Click to expand...
Click to collapse
https://www.xda-developers.com/huawe...-unlock-codes/
Thanks. Well that sucks
Luckily have already requested mine and awaiting it.
But if I need to get a replacement phone in future I wont be able to root
Last Huawei I get then...
Got my code yesterday. But this is probably my first and last Huawei phone.
And DC Phoenix developers will raise their prices for it...I bet DC Phoenix is developed by Huawei.
I don't know why phone manufacturers do this. First it was Apple - the never ending war againt Jailbreakers. Instead of registering the phone for voided warranty and denying service for jailbroken iDevices, they fight againt ist.
Now Huawei does this - it's nearly the same and for me the rooting "freedom" on Android was the main reason to switch from iOS.
So, first and last Huawei I've had...after waiting 1.5 years for good custom rom development and good community support for EMUI I will choose another manufacturer - is the question: which one? Nevermind.
My main reason against iPhone too, locking down to only get everything through them and charging through the nose for the privilege...
OnePlus seems like a good way to go at the moment. I am quite tempted to go back to my HTC days as far as I know they are one of the better most lenient I have come across and their phones seem to be getting to the top of the pile again stat-wise...
i got my code instantly from the site. Stupid move by Huawei. One of the main reasons I got this phone was because i could unlock the the bootloader. If they dont change their decision this will be my last Huawei.
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
Click to expand...
Click to collapse
It is. In my code were only capitals and numbers.
bigshowjh said:
Are the unlock codes a alpha numeric 16 character code ? I just want to double check the code i got is correct.
Click to expand...
Click to collapse
Mine is 15 digits, not letters.
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
babalou62 said:
Well that is terrible news...
Now here's another thing, my wife has a p10, I haven't rooted yet. Figured I'd wait till her warranty was near it's end to avoid any hassle if it needed servicing.
I went to that link in the op, thing I noticed is that when trying to register there is no option to select Canada or the US from the country list. Did those of you that have used that site, did you have prior accounts created, or does the country matter?
I would like to have the unlock code for later use.
If not, I guess I'm looking for another carrier to buy out this contract to get another phone.
I was rather impressed with her phone, and would have liked one too once my Sammy's screen kicked the bucket.
Now I have no idea what phone is worth getting for modding. Seems like very few options left...
Myself, I ditched apple because jailbreaking became an impossibility. I just can't fathom owning a device without administrative privileges. Plus if it weren't for custom ROMs, my phone would have received no further security updates. This is horrible business practice. At least windows gives its users years of monthly updates.
This is indeed ****ty news...
Click to expand...
Click to collapse
I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
WeI
SavageRobot said:
I sent an email through this
I had to send a couple before they got back to me with this...
"Thank you for contacting Huawei Customer Care.
We have sent you a email in which we said the following. It seems that it didn't end up to you, we're sorry about that. Please fill in the following and send us the reply.
But, in response, please note that we can, of course, generate and provide the bootloader code for your device.
However, please keep in mind that unlocking the device's bootloader voids its warranty and might cause numerous software issues (unlocking any device's bootloader is considered to be software manipulation).
Should you still require the code, please provide us with the following details:
Full Name (if applicable):
Email address (if applicable):
Device model:
Serial number:
IMEI:
Product ID - dialing *#*#1357946#*#*. If not available, the invoice should be attached."
After sending that about week later got the u/l code
Click to expand...
Click to collapse
Thanks for this.
Edit: Wife contacted Huawei by email. First response was their branch couldn't help and gave a link to contact the same domain name with a different contact name, however the contact is non existent. (So far twice they responded with a non existent contact)
We're waiting to see if they respond with a working contact.
If not, we'll look at another carrier buying out the contract and get another phone I guess. It's sad because it is a nice phone.
Edit 2: not looking like we're getting an answer.
SavageRobot said:
Mine is 15 digits, not letters.
Click to expand...
Click to collapse
That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
bigshowjh said:
That is concerning, now I want to test the code but I like others was going to wait and unlock. I heard others are getting the code by email, but mine was given instantly. Have others got it instantly? I just don't want to assume the code is legit then when I do go to use it it's not and it's to late to get one. Is there a way to test it without actually unlocking it. I really don't feel like wiping my data, just to check it
Click to expand...
Click to collapse
Just enter the unlock command with your code. If your code is working there will be a message for factory reset, there you need to press "Yes" or "No". So no factory reset if you don't confirm it.
If the code isn't working you'll get adb error "invalid command"