Well, over the weekend I tried to unlock the phone on my own and I felt and did most of the steps but others I couldn't complete. I never entered the unlocked code into the window that asks for it after inputing the 4 digit sim unlocked. I had given up, and asked a friend who has been a customer with Tmobile to ask for the unlocked code for me....He Did and I just got it 1 hr ago.
Something strange happened now that I tried to put in the code.
I Don't see the Screen to input the UNLOCK code. After typing in 4 digit code to unlock SIM, it goes straight to phone and the network been detected is ATT. I guess whatever I did on the weekend did unlock the phone. I just called myself and it says, "Your Call did not go through"
Also I started to received SMS from the SIM Provider (TMN PORTUGAL) about the credit available for calls and about Roaming....
What do you guys think? What else should I test? Did I unlocked this by accident?
I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
IMEI unlock
I copy and paste tmobile policy as blow:
support.t-mobile.com/docs/DOC-1588
" For information on the SIM Unlock Code, refer to the following:
If you purchased a device from T-Mobile, it has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
If you have a Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile and did not request a Subsidy unlock code in the last 90 days.
For customers with a Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code providedif you meet the following requirements:
The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer.
The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile."
As indicated if the device is paid for completely, we qualify to have the unlock code. Have you or anyone tried to get an unlock code and tested?
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
v35lee said:
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
Click to expand...
Click to collapse
If you're able to get more than 384kbps then you've got HSDPA/HSUPA/HSPA or whatever (real 3G is 384kbps). On most country, the signal label would change to H, on T-Mobile it would probably change to 4G. I can't exactly verify the label change though, since I'm on a data plan with 3G only speed (so my top speed is 384kbps).
If you can't trust the label then use those speed test app and verify it yourself.
richdaley said:
I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
Click to expand...
Click to collapse
I have a question: Since your device has updated firmware (mine is running ICS), does it mean it has been unlocked already? Have you tried a SIM from another carrier? In another word, will updating to a generic firmware unlock tablet automatically? My reasoning is that all the coding/decoding is through software and an updated generic firmware removes all the T-mobile stuff as far as I can tell. The software that is in charge of sim lock is very likely been replaced as well. My doubt is that people can then buy a Springboard with data contract at a much lower price and update the firmware to remove the lock. I bet T-mobile is smart enough not to let that happen.
I finally got the unlock code from T-mobile and bought an ATT sim card. Unlock is not that as simple as I thought to be. Strangely, my ICS does not pop up the unlock code entering interface. I cannot remember from which post I downloaded the ICS. It is within "the" giant thread. By using the famous ()()2846579()()=, it showed nothing after "SIM card lock state". So I flash back to HC3.2 and unlock the device in the pop up interface. After flashing again to the most recent general firmware from huaweidevice.com, it shows "SIMLOCK_DEACTIVE" after "SIM card lock state". Recalling the sim card lock status is one of the features installed after a second boot during the installation and I did not recall my first ICS did that, I am wondering if the first ICS does not install the component related to sim card lock status. Probably my springboard under first ICS is unlocked by software.
Anyway, I am pretty happy with the latest version and have an officially unlocked springboard. From this experience I learned that SIM card lock status in general does not change after update the firmware (at least the official one). And probably someone can do it by modifying the firmware by his/her own.
By the way the ICS I first had has no fastboot option.
pokemonian said:
So I flash back to HC3.2 and unlock the device in the pop up interface.
Click to expand...
Click to collapse
I am thinking of unlocking too and I am wondering where you found the HC3.2 to flash? I searched the forum and the only one I found appeared to be made up of many smaller files. There appeared to be multiple versions of files and I was not sure which ones I needed and how to flash them.
If you only want to unlock, flash the latest ics for general purpose from Huawei. The unlock interface appears after you insert a sim card other than tmobile.
Sent from my HUAWEI MediaPad using XDA
I'm getting a bit frustrated... I have unlocked and rooted the phone and now I"m trying to unlock the SIM so that I can give it to my wife to use with a European Sim Card. I've googled, read and read and so far I've done the following:
1. Placed the European SIM into the phone (that I used in my old TMobile phone to date)
2. Was presented with "Enter sim network unlock pin"
3. Called AT&T and obtained the "unlock code".
I tried that code 3 times so far. After spending a fair amount of time with ATT support on the phone they believe that the "pin" is different from the "code". Btw, the unlock number was confirmed to me by ATT support folks twice... I rechecked the IMEI number twice... and I"m stuck... what do I do? Is there a difference?
Btw, I tried it under CM7 and AOKP
Thanks
SIM vs Carrier Unlock
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
tobnddl said:
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
Click to expand...
Click to collapse
Thanks, unfortunately they keep sticking by their guns and claiming that the code they're providing me with is the proper one.....
Don't try too many times, after maybe 5, not sure, you can permanently lock your phone. It is a security measure.
You nay already know, but hate for you to mess up your phone.
I'm still convinced that there's no way AT&T or anyone else would be able to tell you remotely what the code is.
When you buy new SIMs, they come inside a credit card-shaped piece of plastic. On that card itself (not the sim), there's two spots: one for a PIN and one for a PUK. The PIN is needed because the new SIM defaults to being locked as a security feature. Every time you turn off the phone, the SIM locks itself. Once unlocked, however, you can go into a phone's SIM settings and leave it unlocked permanently for any phone.
You need to find the card that originally came with the SIM.
Chrism suggested not to attempt the wrong pin too many times. It won't lock your phone, it will lock the sim and then require you to enter the PUK code.
I still wonder if it is the phone. When you enter the code, then you can use any sim card. He wants to unlock the phone to work with a different carriers sim I believe.
His problem is with the phone, not with the sim, is it?
Could be wrong.
tobnddl said:
There is definitely a difference between Carrier unlocking and SIM unlocking. I was steered wrong by AT&T the first time I asked. Essentially, they gave me a code that would allow me to override being locked out of my SIM card (to access phone numbers, etc) as a result of entering the SIM password wrong. This was NOT what I wanted.
I called back, and specifically requested a Carrier Unlock (for using other companies' SIMs), and they then made good on this request. You will need an active SIM from another carrier to get the job done, but if you specify your request to them, hopefully they will get it together. Another option is to buy a code at the numerous online re-sellers, but like I said, AT&T gave me mine for no cost. Good luck to you!
Click to expand...
Click to collapse
I believe this is correct. Also, if you are entering the carrier code, and enter it wrong a specified number of times,i'm pretty sure it can lock your phone. I have unlocked well over a dozen, and have always been warned about it....
chrism.brunner said:
I still wonder if it is the phone. When you enter the code, then you can use any sim card. He wants to unlock the phone to work with a different carriers sim I believe.
His problem is with the phone, not with the sim, is it?
Could be wrong.
Click to expand...
Click to collapse
Reread the OP. The phone is already unlocked and rooted. That means that technically yes, he can use any sim card on his phone.
However, not all sims are sold unlocked. As I mentioned before, it's not uncommon to buy a prepaid sim outside of the US (like the OP's Euro sim) and be asked to enter the sim pin upon start up.
If you reread the OP, you'll see that he's describing exactly what I'm talking about. I've had to do this a handful of times on a handful of unlocked phones.
Regarding locking the device, again, the OP phone is already unlocked so locking the actual phone due to entering the incorrect pin is impossible. It would be the sim that would be locked (since the phone is asking for the sim pin) and could only be restored by entering the PUK. I've had to do this a couple of times myself for people who had forgotten their sim pin but still had their original card info at home. Once you enter the PUK, it works again.
i would Spend the 20 or 30 buck online and get a diifferent code
Sent from my MB860 using Tapatalk
Regarding post #8
I agree with post #9 as well.
Maybe so, not my experience though. He has unlocked the bootloader and rooted. He has not carrier unlocked. I don't think that they are the same, but you could very well be right. Thanks. At least we are all trying to help him out.
That sim seems to already be unlocked if he has been using it in a T-Mobile phone to date. His ATRIX is still network locked.
OP. Let us know please. Now I am curious.
Thanks.
chrism.brunner said:
He has unlocked the bootloader and rooted. He has not carrier unlocked.
Click to expand...
Click to collapse
I still haven't read where the OP stated he unlocked the bootloader. Rooted, yes. When I read "unlocked," I take that as "Carrier unlocked" the way that googling "unlocked cell phone" would bring up unrestricted/debranded/etc. cell phones, not necessarily having anything to do with the status of the bootloader.
That said, the bit about him using the sim on his older tmobile phone made me assume one of two things: he either forgot the code he used for that phone or it's a bad sim.
Granted, not every carrier unlock code works but given that he was getting it directly from AT&T (and it was on their servers), it should work. My Atrix, for example, required a code off Motorola's servers and even then the first code worked perfectly.
Trust me, if the OP has gone through all this trouble and the only thing left is to try the SIM pin then... 1+1=?
With the ATRIX you usually unlock the bootloader first, but that would explain some confusion.
Hey, I'm not trying to argue or anything.
OP, what unlock did you perform?
This thread is seriously non reality based.
Neither rooting nor unlocking has anything to do with getting the subsidy unlock code that allows non-ATT sims to be used.
ATT can cerrtainly provide the vaild code, and has always done so for me (albeit after possibly a await time).
3rd parties MIGHT be able to provide the same code. YMWV.
There have been some reports (search) that with the wrong radio the unlock code does not take. So ithat might be a way to go.
Wow, we are going round and round. Good luck.
Use search!!
r.Huzar said:
I'm getting a bit frustrated... I have unlocked and rooted the phone and now I"m trying to unlock the SIM so that I can give it to my wife to use with a European Sim Card. I've googled, read and read and so far I've done the following:
1. Placed the European SIM into the phone (that I used in my old TMobile phone to date)
2. Was presented with "Enter sim network unlock pin"
3. Called AT&T and obtained the "unlock code".
I tried that code 3 times so far. After spending a fair amount of time with ATT support on the phone they believe that the "pin" is different from the "code". Btw, the unlock number was confirmed to me by ATT support folks twice... I rechecked the IMEI number twice... and I"m stuck... what do I do? Is there a difference?
Btw, I tried it under CM7 and AOKP
Thanks
Click to expand...
Click to collapse
Try THIS Thread---->Solved: Sim Unlock Fails With Valid Code
Sorry for taking so long to reply but for whatever reason I missed the email saying that there are replies. Anyways, lets recap
Phone is rooted and unlocked. I can run any ROM that I want and bootloader is unlocked.
The sim cards I am testing on (yes, plural) are not locked (as in they do not require a code).
I am trying to use a non ATT sim card (specifically I am trying TMobile EU) so that when I go traveling to EU again I can use the ATRIX with my local number that I keep rather then the ancient HTC windows phone that I have used to date....
I have made 4 attempts at unlocking so that means I am down to last one.....
To unlock an atrix 4g, you must have the unlock code: I have it from att,
Second you must have a non att simcard or sim card from a different carrier, I borrowed one, from some weird pre pay off brand phone,
I inserted the sim card, booted the phone, but it goes to the att drops logo animation, then reboots, and never gets farther than that,
It supposed to come to a screen that gives ya the option to enter an unlock code...
Its never been rooted or anything completely stock from att. anyone know why it keeps rebooting? Is there any other way to enter the unlock code?
att had me dial a number then enter the code after that, but it never worked and att said to just find a non carrier sim card..
I was provided a subsidy unlock code for my Atrix 4G (4.5.91.MB860.ATT.en.US, Android 2.3.4) by AT&T today. However, when I enter the code I get the message "Network unlock request unsuccessful." I called AT&T back to verify I had the correct code and double-checked that I was being given the code for my IMEI. Three people have now provided me the same unlock code, which results in the above error message. AT&T tech support sent me to Moto and Moto told me they have nothing to do with the subsidy codes as they are programmed by the carrier and that I need to go back to AT&T.
So, now I'm stuck in the middle with both companies pointing at the other. This is a really annoying situation to be in. Anyone have any suggestions as to how I can extricate myself from this situation?
P.S.: I've unlocked my Atrix 2 and Atrix HD w/o issues, both with codes from AT&T. I've also unlocked a Motorola RAZR V3. This last was interesting as I was given two different codes in two different emails spaced three days apart. I used the code from the most recent email and it unlocked the phone.
Bump
Come on....No one has any input or ideas?
Waaaaaaah! Nobody loves me....
Don't be surprised at the lack of responses. Unlock codes are a largely unknown territory. Mostly they either work or they don't. I for one have no idea what to make of that error message. I do however agree this most likely has nothing to do with Motorola, AT&T will have to solve this somehow.
Fixed!
While I was away on travel AT&T sent me a new subsidy unlock code for my Atrix 4G, and it is completely different than I was originally given. WTF? Anyway, it worked. No explanation, just a new set of email one giving me the code and the second stating that the case was closed.
Once I get home, with trepidation, I tried the new code, which didn't work. I had already anticipated this as AT&T had me enter my original unlock code several times even though I was told there was a limit of five tries before it was 'permanently' locked to AT&T's network. Hoping that the failure to unlock with the new code was due to the excessive attempts I followed the instructions I found on this http://www.amilkhanzada.com/2012/03/how-to-unlock-permanently-network.html web page to 'clear the unlock attempt count.' The instructions entail flashing your Atrix with radio firmware for Brazilian Atrixes (Atrixs Atrices?). The instructions worked as published except for step 17 detailing the entrance of the unlock code; the instructions state to type "#73887*" to open up the "SIM network unlock PIN" prompt, but this didn't work for me. To enter the unlock code I had to put a T-Mobile SIM into the phone. Once I did this I was able to successfully remove the subsidy lock on my phone.
I really don't know what the issue was; it certainly wasn't because of an incorrect IMEI as we checked that a million times. In any case, I got "Network subsidy unlock successful" and I am able to connect to the T-Mobile network as I get "T-Mobile" in the upper-left corner and an H+ icon along with four bars in the upper-right corner, so I'm happy.
So did you use the new or old code after resetting the counter?
Bump for later use.