About 35 days ago, I requested an RMA for my prime. I got it. 10 days ago, I sent my prime, and it was received on the 19th. I had until the 21st for it to arrive, so it arriving on the 19th was good. I have been unable to track the status of the repair, and upon contacting asus today, I was told that they are accusing me of CID. this charge is entirely fraudulent. My prime is in pristine condition, with 2 pics of it in the shipping box to back that up. Anyone else had a terrible experience RMAing their prime?
Update: This is what they are claiming is CID. It is a group of LCD bright dots.
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Edit: Photo not displaying. here is a link: http://imgur.com/CQpcWsR
I love my Prime, but Asus post-sale support *DOES* suck donky-balls.
I'm not impressed in the least. Much as I despise Apple, they do offer great support.
I lost a couple of the rubber feet on my docking station. I sent an email message to Asus support asking how I could get some replacements (hopefully at no charge). These chowder-heads wanted me to do an RMA... FOR RUBBER FEET!!
'Last thing I'm going to do is send in my dock for something like that.
One important thing you didn't mention in your posts: What was the reason for your RMA? Why were you sending it in? For the white spots or for something else?
LCD Mura, Worse GPS and Wifi reception than a turtle, and GPU problems.
Related
Well i have owned the phone for 4 days and dropped it and cracked the screen.
Well i have torn it all apart for the write up i found on here. I just need to know if the e-bay screens are the ones for my phone.
http://cgi.ebay.com/Cingular-8525-HTC-Dopod-D9000-OEM-LCD-Screen-Digitzer_W0QQitemZ330194872523QQihZ014QQcategoryZ41343QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
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i have seen a few...i wanted to try it my self..but then i got a great deal on a mogul and switched to sprint.
anyone know for sure , i just want to make sure before i purchase
My experience
I cracked my screen at work. I sent it to the manufacturer in the US in Houston. The customer service was very civil, but I had to light a small fire fire under their butts to get them moving on my phone. When it was all said and done, they sent me a brand new phone and it cost me like 160USD. /shrug, hope this helps!
@tnel20
Check out this ebay listing...supposedly there are two types of LCDs for the 8525, the LCD model number is on the back so you can make sure you get the right one:
http://cgi.ebay.com/HTC-TyTN-Qtek-9...0983385QQihZ022QQcategoryZ38331QQcmdZViewItem
Also check out this thread:
http://forum.xda-developers.com/showthread.php?t=288385&page=2
thanks alot reynavictor thats exactly the screen that i have . man i'm liking this place more and more as i read through all this info . thanks man
my only thing is that it says the p/n 60H00037-00M
Mine is 60H00037-01M whould it matter .i have the black cable as posted in his add
tnel20
You could ask the ebay seller just to be sure...my guess is that it would be the Toppoly LCD. Hopefully, you'll get a quick response if you ask.
Cases for Cruise 2:
http://www.pdair.com/catalog/index.php?cPath=10100000_900000_11000558
I really like leather cases from Krusell, but who was this idiot that created case fot Iolite?!
_http://www.krusell.se/product/3681
Why the magnetic stud is upside? There is no logic?!
The symptoms of swine flu
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davidsj888 said:
The symptoms of swine flu in people are similar to the symptoms of regular human flu and include fever, cough, sore throat, body aches, headache, chills and fatigue. Some people have reported diarrhea and vomiting associated with swine flu.------------------------------------------------------lingerie wholesalesexy lingerie
Click to expand...
Click to collapse
Nice URL
I got my case here and i am very happy with it
A fast and good shop that as well accepts custom wishes.
http://raedan.de/
Shipping is free in Germany 4,45€ within europe and 7,75€ worldwide
Mine is the Dark Rezzy plus microfleezinlay to automatically clean it
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lanceiro said:
Cases for Cruise 2:
http://www.pdair.com/catalog/index.php?cPath=10100000_900000_11000558
Click to expand...
Click to collapse
My case or rather skin case arrived today and its great. It also came with a screeen guard so for £3.95 i'm chuffed. Took 10 days to get here from Hong Kong mind you.
http://cgi.ebay.co.uk/L897-silicone...66:2|39:1|72:1683|240:1318|301:1|293:1|294:50
i love my case that came with the phone
Unfortunately, received a defective unit. Tried to return on Amazon, but not allowed
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knite75 said:
Unfortunately, received a defective unit. Tried to return on Amazon, but not allowed
<link removed because I'm a newb>
Hello there.
I contacted Bastex about a couple of scratches on my cover. They aren't very organized in my experience but I was able to send the product back and did get a replacement.
Maybe that helps.
Click to expand...
Click to collapse
knite75 said:
Unfortunately, received a defective unit. Tried to return on Amazon, but not allowed
Click to expand...
Click to collapse
Amazon is just the middle man, you always have to return a defective product to the manufacturer. Of course Amazon would refuse it.
Contact them directly. If I recall, there was a slip of paper in your box with contact details. I sent mine back just because I didn't like it. Haven't got a refund yet, but there are pretty responsive to my emails. The even sent me a prepaid mailing label.
They have a 30 day return policy for any circumstance short of you just destroying it yourself. They also have a 180 day warranty. Like the previous guy said follow the instructions on the return paper.
Sent from my SM-N900V using xda app-developers app
if you bought it with amazon prime, then it should go through the return center as long as it hasnt been more than 30 days.
If it has been longer than 30 days you contact amazon, sometimes they can help you anyways. If it wasnt prime, I think your stuck dealing with the seller
I guess what I'm trying to say to myself is, "Way to fcuking go, dude! You saw right through history and knew that this little S6 honey was gonna get the shock treatment sooner or later, so why wait, right?"
And bonus points to me for having managed to do so in a year-end review winning style, no doubt in the ever popular, "Whaaa? Is that dude fcuking retarded?" category. Pros: duuuuude, you instantly made retarded look like "advanced clever."
Cons: you did so in a comically regressive mannner. While collecting local geo-data and sensing near-surface disturbances just below your public viewing area, you somehow were able to determine, unlike anyone post=hoc could, that ejecting the shiny new Samsung S6 past the mat and onto the nearby cement floor would be best for it, especially if done so screen down, as though continuing to rest upon your lap during a period of increased disturbances would be a big mistake though it had done so until then quite comfortably, much like a convenience store burrito an hour earlier was a big mistake that had rested in place quite comfortably until then.
Or as I believe I heard you prase yourself in a summary of events just after The Great Ejection, "Whaaa? Dude! Arrrrrrghhhhh! Are you fcuking retarded???"
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Did you purchase with a credit card offering extended or no-fault warranty? If so, you might be in luck.
Can you retroactively purchase a service plan, and then make a claim say a week from now? If so, then you should be in good shape.
You have options -- investigate. I've availed myself of both these examples in the past.
Very unfortunate, the main screen of my brand new Oppo Find N is already broken. I haven't dropped it or covered it with dust or sand, just had it in my pocket for 5 days. When I opened it today there was this white line. With the finger i felt a piece of dust beneath the screen - the hinge seems not very safe against dust from the pocket. It reminds me of the first Galaxy Fold which was very sensitive. Very unfortunate. I hope no one else has a similiar issue, I'll send it back for warranty coverage...
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Wooooow
Thats a bit concerning…
That is very concerning for sure. I spent a lot of money for the phone and question the type of warranty I will get from the seller I purchased from. I had not even thought about this outcome before and has me very concerned for sure.
Wooh this is not good... Hope you can get some help with the seller or through de warranty....
Cheers
Did you resolve the issue via seller or source a repair (presumably screen replacement?) - I'm looking at a phone with a similar issue - did it need to go back to china to be repaired & did that happen okay?
I'd be interested in your outcome
OP no longer posts in XDA forums hence no matter whether his phone was repaired or not, it seems he moved to iOS.
Device was replaced.
where did you get your device replaced? I have the exact same thing happened to my phone!
Same question. I have a black dot (diameter 0,4 cm ) on the unfolded screen