hi all i have a problem.
My xperia neo show from some month an opaque stain on the front camera. I want to know if this problem is covered by warranty.
The phone is in perfect condition and doesn't take humidity.
Thnak you for your help
krino89 said:
hi all i have a problem.
My xperia neo show from some month an opaque stain on the front camera. I want to know if this problem is covered by warranty.
The phone is in perfect condition and doesn't take humidity.
Thnak you for your help
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Click to collapse
Why do you need warranty ....for cleaning a stain........
Just clean the stain Yourself this doesnt cover in the warranty
R: xperia neo problem camera
Thanks, But the camera lens is covered under and so i don't have the possibility to clean.that
Sent from my MT15i using xda app-developers app
The camera protective glass can be removed, it is not glued, it have an adhesive like on the scotch, obviously much better.
Can be detached if you use an hot air jet from a hair dryer.
So, use a hair dryer to carefully heat the glass from the top of the camera sensor.
With a sharp blade try to detach the galas, do not use force on detaching process, after a while it should be removed by itself.
After detaching, put a scotch on the camera sensor, to prevent dust to enter until you finish cleaning glass process.
Clean detached protective glass carefully and put it back.
Attention to not touch the adhesive area from the glass, to not altered the adhesive.
Use a magnify glass for the operation. Ideally is a magnify lamp.
Use the hot air again, at the end to preheat the adhesive from the sensor and glass.
OH thank you, but i'm not so able to do this.
I want to know if the warranty can do this for me.
Related
Hi everyone,
I get one or two deep scratches on my Folio screen (thanks to my beloved dog ) that I can't remove, at least I used my dremmel and plastic polisher and the scratch doesn't dissapear.
Before I try something harder, like metal polisher, or even wet sanding I would like to ask Where I can get a spare front glass.
Best Regards,
bastospn
Hi,
Anyone can help, please? I'm avoiding to send it to Toshiba as they don't have a local repair center.
I am afraid the only option you have is to send it in.
I carefully removed the glass and then using wet sanding paper I removed the scratches, I get some polishing soap and it is shinning again. It topo me all day to have it done
bastospn said:
I carefully removed the glass and then using wet sanding paper I removed the scratches, I get some polishing soap and it is shinning again. It topo me all day to have it done
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Hi - Does it still work ok?
Yes, I only removed the front "glass"ยด, so no electronic part was damage during the process.
My Ray is 4-5 months old, and 1-2 months ago I noticed that glass on the camera is more and more peeling off...I have silicon case since day one, so it is not from scratches...maybe from removing smudges and dust here and there before thaking photo...I use my T-shirt on me (cotton, soft) and dont press hard...
It seems that this peel off and scratches doesnt affect photo quality as I dont see artefacts on photos - but, when whatching lens (glass) it can bee clearly seen as there is damaged somekind of protective film...
Does someone have same problems? Does this influence photo quality? It could bend light in different way...
Do you mean the protective piece of plastic on the center case covering the lens ?
Yeah, same prob here. The lens coating...but i think that's just protector against uv radiation from sunlight. Not sure though....
Sent from Hubble Telescope
Re: Tearing My Hair out Plz Help
Yeah picture quality has started to suck because of that need finda way to overcome it
I think it is some kind of filter because it is visible when tilting phone.
I dont know could i send it on repair? Is it covered with warranty?
Way to overcome this could be screen protector! Liquid fills that 'scratches' so light is bend same way..atleast that works with scratched screen!
Would lens screen protector ruin photos? Is someone using it?
Second way to overcome is peel that coating completly..only how? With what?
reply
mlesic said:
I think it is some kind of filter because it is visible when tilting phone.
I dont know could i send it on repair? Is it covered with warranty?
Way to overcome this could be screen protector! Liquid fills that 'scratches' so light is bend same way..atleast that works with scratched screen!
Would lens screen protector ruin photos? Is someone using it?
Second way to overcome is peel that coating completly..only how? With what?
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we are talking abt this part r8?
Yes. What else? That glass over a lens.
I must find another camera to take photo of that 'scratches'!
Well i was having the same blue looking coating on my MINI's camera glass but after 2-3 months it started peeling off so i totally removed it and i dont find decrease in picture quality also i dont think its a scratch protector as that thing itself get peeled off than how come it will protect you camera glass?
How did you remove it?
I saw that people say about Displex - that is scratch removal paste (not for touch screens). I will try it - must go find it to buy. I used it years ago for my phone screen...it was great...It polish edges of big scratches and litle scratches so scratches are not visible any more - even big ones. It polis rough edges so light dont get bend differently and everything is ok. So I belive displex could remove that coating and polish that glass over lens!
Alternative would be to change that glass with plastic or something like that (maybe another phones glass)... But for now, I think that displex would be best thing to try. It is 5-10$ and can last long...
Is it safe to remove it and use ?
Sent from my ST18i using xda app-developers app
Try tooth paste! Polish, and leave 5min. Try few times!
Hi!
I'm currently using a Z5 Compact with one Slim TPU cover (Orzly Flexi-Slim Case). But I'd like to stop using a case.
The only thing that worries me is the camera, which is bit exposed.
If the camera was scratched by laying the phone at a desk surface, I'd like to know if it's possible to recover it replacing only the back cover.
Does somebody know if the back cover also includes the "glass" area of the camera? (I assume that it is possible to repair this on a Sony store or something like that, without loosing the warranty, right? Paying money)
thanks and best regards,
Sebastian.
So you're thinking of using the Z5C with a naked back, then?
The camera lens is not part of the main glass back of the phone. There's a circular cutout in the back that allows the camera lens to poke through. (The flash lens, however, is part of the glass back).
That said, the camera lens has a little silver-coloured ring around it, and the lens itself is set back. When you have the phone sitting on a desk, the lens will be raised above the surface slightly. Unless you regularly set the phone down on sandy/dirty surfaces, it'll probably be ok.
If you're really worried, you might want to look into getting a tempered/hardened glass back protector. That'll raise the camera a bit further off the desk without making the phone much thicker.
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
Random Username said:
FYI, the camera lens cover is made of plastic, so you should definitely try not to scratch it. I personally use a dbrand skin, so it's slightly raised above the ground.
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No wonder my outer lens gets so easily scratched. I have these mystery blemishes even with a case on... luckily the blemishes are located away from the camera lens itself. So is replacing the entire back the only solution to replace this "plastic" lens covering?
http://www.parts4repair.com/back-co...eHAQKFsWAamcfbyO_7XfEhBjdN-ZqVbOGEaAn7s8P8HAQ
Hello,
im not using my X with any case and recently saw that my back lens is really, reallly scratched. I cant understand why Sony did not use glass to protect it. Any idea how to remove this scratches?
http://cloud.tapatalk.com/s/58db60c5c607c/IMG_20170329_092200739.jpg?
It's not glass? It feels like it.. weird, I thought all of the X series were with glass lens. I have no scrathes nor in the lens nor on the screen (actually in the screen there are 2 super small invisible scratches you can view only with a specific angle under bright sun, other than that, it's like new. Been using a flip case and now ordered screen protectors and a good TPU. You got your lens TERRIBLY f*cked up, how did you manage to do that? and the metal is scratched too, right? I suggest you get a TPU now to prevent more damage. I don't think you can fix it, and I don't recommend the toothpaste DIY "trick" since chances are it won't do anything and paste will get stuck in the gap between the lens. I do suggest you to find lens in ebay and replace them yourself, or if you haven't rooted and still have warranty ask what they can do about it in a local store. Can't be very expensive...
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
Just by looking at the pic, I'm pretty sure the protective plastic camera has not been removed yet..
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
FoxTheLegend said:
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
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There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
m4tt94 said:
There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
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Interesting. Mine is great though.
m4tt94 said:
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
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Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
Does it have a protective plastic on the cam? I didnt notice any.
gemtin92 said:
Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
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Did you heat the back panel with a heat gun?
izyer said:
Does it have a protective plastic on the cam? I didnt notice any.
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Yes, it was blue so very visable.
FoxTheLegend said:
Did you heat the back panel with a heat gun?
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No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
gemtin92 said:
Yes, it was blue so very visable.
No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
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Very weird stuff going on with this phone, good job on fixing it
Hey, so I got these little camera lens protectors from AliExpress but after a few months they are scratched a lot so I'm thinking about Q for those who are not using these protectors, do you have any scratches over your lens? It is save to using the phone without it?
I had iPhone 6s with sapphire glass so I was never worried about scratches, after like 3 years of using it has no single scratch, but this V30 has just normal lens glass or same Corning gorilla?
*Sorry for my English.
AP3ND1X said:
Hey, so I got these little camera lens protectors from AliExpress but after a few months they are scratched a lot so I'm thinking about Q for those who are not using these protectors, do you have any scratches over your lens? It is save to using the phone without it?
I had iPhone 6s with sapphire glass so I was never worried about scratches, after like 3 years of using it has no single scratch, but this V30 has just normal lens glass or same Corning gorilla?
*Sorry for my English.
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Not neccesary if you use case for the phone itself. Phone with glass back for Qi wireless charging is slippery like wet fish. Case is needed for gripping, protection if dropped.
This also protects rear camera lenses.
I have no scratches on my camera lens, because nothing has ever touched my camera lens.
ChazzMatt said:
Not neccesary if you use case for the phone itself. Phone with glass back for Qi wireless charging is slippery like wet fish. Case is needed for gripping, protection if dropped.
This also protects rear camera lenses.
I have no scratches on my camera lens, because nothing has ever touched my camera lens.
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Yeah I'm using a case, so the camera lenses are not touching a table for example, but I often carry a phone with my keys or coins together, so this bother me, I know, I should use another pocket but with basketbal shorts it's hard to find a spare pocket ?
AP3ND1X said:
Yeah I'm using a case, so the camera lenses are not touching a table for example, but I often carry a phone with my keys or coins together, so this bother me, I know, I should use another pocket but with basketball shorts it's hard to find a spare pocket
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Ah, see I don't do that. I got so mad at myself on previous phone for accidentally putting phone in same pants pocket as keys/coins. So, I have belt holster for work pants or with shorts really make sure I use pocket that has nothing.