has anyone got calls to work with viber and any of the 4.2.2 roms? Messaging works great but when call there is no sound at all. Regular non vibercalls work its just in the app and on 4.2.2. On padawan 8 it works fine
If anyone knows a solution woild be appreciated as i love the 4.2.2 roms
Thanks in advance
Maybe a kernel problem ... I don't use viber .
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Whats viber? Anyways on Jamie's ROM it has that you just need to flash Chris Feb 29th kernel.
ROM: Jamie's 4.2.2. Preview 7\Jellybam v6.4.0
Kernel: 4ges Feb.29th
Recovery: TWRP
:thumb up: Give Thanks! :thumb up:
viber is voip app, i tried jaimes rom, i really liked it, tried many kernals on it, but all same problem, just no sound in a call for the program, messaging works fine regular phone calls work fine all works cept for call sound in viber
just hoping someone else who uses the app could find a solution, 4.2.2 is so much nicer than 4.04 to me, battery life so much better
ZacksBuilds said:
Whats viber? Anyways on Jamie's ROM it has that you just need to flash Chris Feb 29th kernel.
ROM: Jamie's 4.2.2. Preview 7\Jellybam v6.4.0
Kernel: 4ges Feb.29th
Recovery: TWRP
:thumb up: Give Thanks! :thumb up:
Click to expand...
Click to collapse
Please read forum rules before posting
Questions and help issues go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Same here... Regular call and message work fine.. But it is not working when using the free call in Line anf viber. I need help serooisly! Thanks
Sent from my GT-I9001 using xda app-developers app
Hi guys,
This is Viber's rep.
@jettlee29 - It sounds like the typical Custom ROM issue - some custom ROMs alter the microphone definitions of your phone, causing Viber not to recognize the phone's microphone properly. That is the reason that Viber cannot transmit your sound to the other side. We discussed this issue in detail with our users in this thread: http://forum.xda-developers.com/showthread.php?p=25865775#post25865775
Please note that in that thread, a workaround was suggested *by a user* (and not officially by us) that seemed to have solved the problem for Galaxy S+S2 users.
Let us know if you have any issues.
Viber Team
the fixes in that other thread dont do anything unfortunately.
its with all cm 10.1 roms, as CM is like a super popular custom rom i figured it would work but i guess not, are u guys looking into the issue on CM or not gonna mess with it? ill start lookin for another voip app i guess if not lookin into it
ty for the help though
Viber Team said:
Hi guys,
This is Viber's rep.
@jettlee29 - It sounds like the typical Custom ROM issue - some custom ROMs alter the microphone definitions of your phone, causing Viber not to recognize the phone's microphone properly. That is the reason that Viber cannot transmit your sound to the other side. We discussed this issue in detail with our users in this thread: http://forum.xda-developers.com/showthread.php?p=25865775#post25865775
Please note that in that thread, a workaround was suggested *by a user* (and not officially by us) that seemed to have solved the problem for Galaxy S+S2 users.
Let us know if you have any issues.
Viber Team
Click to expand...
Click to collapse
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there
We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
i am currently using a custom rom (padawan 8) and it works fine, worked fine on stock ATT rom too, just wanted it workin on CM10.1, i am going to try it on my nexus 7 to see if it works there on cm10.1 to see if its just note it wont work on
i figured since CM was one of the biggest if not biggest custom roms, viber would support it
appreciate your help anyways though!
Viber Team said:
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there
We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
Click to expand...
Click to collapse
As we said, from time to time we try to adapt to some ROMs, but unfortunately it is not a 'strict policy' and as a whole, we don't officially support ROMs
We will wait for news from your testings with the different ROMs, hopefully good news
yeah, same for me, tried all the fixes and different kernels but nothing seems to work.
Can't run 4.1.2 ROMS as they have so many issues but on 4.2.2 Viber just doesn't work.
So it's either ICS or no Viber 4.2.2 for me.
Viber on 4.2.2 custom roms!
hi i got it working fine! i installed the viber 2.3.2 i think. and its all working fine. the newer vibers call function is not working in 4.2.2... thanks!
but i dont have a site to upload the viber so you guys can download it.
problem getting viber account
I am using Nexus 4 android 4.3. the problem is I have installed viber on it and although it is configured but my viber account does not show up in people app neither there is a option to add viber account in system settings>accounts. On the other hand contacts in viber are fullp updated and no issue at all. I want to see my viber contacts in the people app like all other services. plz help
viber review
Viber is an application for smart phones which gives an instant messaging platform to the users and is developed by Viber Media. Besides text messaging and images, it also allows users to exchange audio and video messages. It works on both Wi- Fi and 3G networks. It was initially launched only for IPhone in order to give competition to Skype. But now it is also available for Blackberry, Android, Symbian, Windows Phone and many other devices. Its functionality varies for different platforms with Android and iOS being the first to receive all the new features on other viber review
@adeelhayat90 -
Viber currently does not integrate with Android's native contact list unfortunately. In future versions we hope to bring back this feature, and once we have news we'll let you know.
We apologize for the temporary inconvenience.
Related
Hi. I am using TransX ROM. I tried installing viber but keep getting "Application not Installed". I went to Android Market but it says not compatible.
Anyone has a solution?
Viber
Hi,
This is a member of the Viber R&D Team!
If you are running Viber on a customized ROM, it may result in side effects. At this stage, due to the large variety of customized ROMs available, we support only the basic ones, such as CM7 and MIUI.
We are continuously working to adapt Viber to more and more ROMS, but meanwhile -you might want to contact the ROM developer for further support - they may be able to resolve this issue.
If anyone has any questions/suggestions for Viber, please feel free to let us know, and we will address them shortly.
Thanks,
Viber Team
Thank You Viber Team. I have tried most cm7 roms and this is the first time that I've encountered.
Yes. I think its TransX ROM problem.
xefi said:
Thank You Viber Team. I have tried most cm7 roms and this is the first time that I've encountered.
Yes. I think its TransX ROM problem.
Click to expand...
Click to collapse
Then as we recommended, it might be a good idea to contact the ROM developers. Unfortunately there is not much we can do to assist with this issue
Viber Team said:
Then as we recommended, it might be a good idea to contact the ROM developers. Unfortunately there is not much we can do to assist with this issue
Click to expand...
Click to collapse
Does Viber have any dependencies ?
If yes it might be just what the ROM is lacking
This was sent from a Galaxy Ace. Problem?
EmoBoiix3 said:
Does Viber have any dependencies ?
If yes it might be just what the ROM is lacking
This was sent from a Galaxy Ace. Problem?
Click to expand...
Click to collapse
What specifically do you mean by "dependencies" ?
Viber "looks" for certain features in a phone that it needs to utilize, such as the microphone settings. If the custom ROM completely alters or even overrides those, then Viber unfortunately cannot "know" or guess what the phone's settings are.
Viber Team said:
What specifically do you mean by "dependencies" ?
Viber "looks" for certain features in a phone that it needs to utilize, such as the microphone settings. If the custom ROM completely alters or even overrides those, then Viber unfortunately cannot "know" or guess what the phone's settings are.
Click to expand...
Click to collapse
I think I know what you mean . Thanks !
This was sent from a Galaxy Ace. Problem?
Adrenaline V3 have same problem but @imbawind build a patch for it and work fine now.
anybody experiencing MIC problem when using viber? pls help.
2ji8888 said:
anybody experiencing MIC problem when using viber? pls help.
Click to expand...
Click to collapse
I only used it a few times for calls, both with GB and ICS, but I didn't encounter any issues.
Viber
Hi,
This is a member of the Viber R&D Team!
Unfortunately we haven't tested Viber on this device yet :\
You can try to uninstall\reinstall it might help.
The new version, 2.2, for Android will be available in the Android Market for your upgrade shortly. Please upgrade to this version when available it might be more stable on your device.
Thanks in advance.
Viber Team
good news for 2.2, viber perfect when it is in GB, ever since ICS, it has problems here and there. Hope the update fix it all
hello_hello said:
good news for 2.2, viber perfect when it is in GB, ever since ICS, it has problems here and there. Hope the update fix it all
Click to expand...
Click to collapse
As we explained above, Viber 2.2 will hopefully address those issues, and once installed on ICS, it should run smoothly
We'd appreciate getting your feedback after you install Viber 2.2 (released soon).
Viber Team said:
As we explained above, Viber 2.2 will hopefully address those issues, and once installed on ICS, it should run smoothly
We'd appreciate getting your feedback after you install Viber 2.2 (released soon).
Click to expand...
Click to collapse
I just wanted to know when will the update be released? is it really soon like a few days or a week? Or like a few months? Theres a feature on the 2.2 that I really need to use, therefore I am antsy.
Thanks in advance.
Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team
Viber Team said:
Hi everyone,
We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
Our new version contains many new features, improvements and bug fixes, the highlights of which are:
- Group Messaging
- Personal photos can now be added to your Contacts
- Time stamps for each and every message on your text conversations
- Custom backgrounds can now be assigned to your text conversation screen
- See when your friends joined Viber inside Viber's contact list.
And many more cool new featuers and enhancements
As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.
Regards,
the Viber Team
Click to expand...
Click to collapse
Could be great if you have a built-in backup/restore feature for the messages received.
We've added a built-in exporting option for your message history (found in the "More") tab.
About the importing option - we are considering to add it in the future.
Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
Hi, just noticed this recently on my S3. I have viber running on it. Whenever I get a call on viber, it doesn't seem to vibrate the phone. I have checked the necessary settings but haven't managed to get it working..
I have a HTC Desire HD, I can surely say that when a calls come in on viber on it does vibrate the phone..
Has anyone else come across this situation?
Hi,
This is a member of Viber's R&D team.
@kartikb - Thanks for reporting.
Can you please try to uninstall>reinstall the app and let us know if the issue persists?
In addition, do you have stock or custom ROM?
Thanks in advance,
Viber Team
Yes .. same here .. tried reinstall without success. I think JB is the problem of this.. same on galaxy nexus 4.1.2..
Sent from my GT-I9300 using xda premium
......
xhaniGS2 said:
Yes .. same here .. tried reinstall without success. I think JB is the problem of this.. same on galaxy nexus 4.1.2..
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
+1
Viber Team said:
Hi,
This is a member of Viber's R&D team.
@kartikb - Thanks for reporting.
Can you please try to uninstall>reinstall the app and let us know if the issue persists?
In addition, do you have stock or custom ROM?
Thanks in advance,
Viber Team
Click to expand...
Click to collapse
I'm running factory JB Samsung Rom and have the phone rooted.
I have tried uninstalling it and have done a reinstall but haven't had any luck with getting viber to vibrate the phone when a call comes in through it..
I have also checked this on my friend's Galaxy S3 which is running factory JB Samsung Rom and it's not rooted. Viber doesn't vibrate the phone when a call comes in either. The same goes for my sister's Galaxy S2 which is running Stock ICS Rom from Samsung.
Thanks for acknowledging the issue. Hopefully you guys fix this soon.
Cheers
Sent from my GT-I9300 using xda premium
Thank you for the information.
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0
With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it
Thanks in advance
Viber Team said:
Thank you for the information.
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0
With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it
Thanks in advance
Click to expand...
Click to collapse
Done, I've logged the issue, hopefully there's a fix to this soon.
No Vibrate
Not unique to Viber, I reported this about no vibrate when message received in silent mode despite vibrate being turned on. This is only the case when updated to stock JB and not on ICS hence one of the reasons I have rolled back to ICS
Also my contacts don't update with Viber, I got a lot of friends on viber but it only shows 6. Update contacts don't work also.
Doesnt vibrate and theres no sound..have been like this for a few days now..I have changed my rom a couple of times the past week and havent seen any changes in viber. I have an i9300 and my cousin has an i9250 running stock rom and not rooted. I have experienced the same problem in it also but not all the time. Also there is a bug with the proximity sensor.
Sent from my GT-I9300 using xda app-developers app
@ickoicko -
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk
(The instructions refer to iPhone, but are relevant to all phones nevertheless).
@ahmedmaaiee -
Are you sure both of you are running the latest version of Viber installed? Did you make sure no other app is colliding with Viber?
The proximity Sensor issue, for example, should have been fixed many versions ago.
@ahmedmaaiee -
Are you sure both of you are running the latest version of Viber installed? Did you make sure no other app is colliding with Viber?
The proximity Sensor issue, for example, should have been fixed many versions ago.[/QUOTE]
yep! I've checked. we are both using the latest versions. only my i9300 experiences the proximity sensor issue. not all the time. it shouldnt be colliding with any other applications as I havent installed much after the last flash.
Edit: the proximity sensor issue was fixed a month ago or so but after a recent update it started again.
@ahmedmaaiee-
Thank you for the detailed information.
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0
With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it
Thanks in advance
Viber Team said:
@ahmedmaaiee-
Thank you for the detailed information.
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0
With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it
Thanks in advance
Click to expand...
Click to collapse
Already reported and have got a reply too. Expexcting an update soon. thanks!
Sent from my GT-I9300 using xda app-developers app
Our pleasure to help
For more questions/requests, please don't hesitate to contact me again.
Viber Team said:
Our pleasure to help
For more questions/requests, please don't hesitate to contact me again.
Click to expand...
Click to collapse
Still haven't received any update
We are still at the last stages of development and testing of our new update for Viber for Android. We are doing the best we can so the update is released as soon as possible, but we also want to make sure it's not released half-baked and with bugs.
We hope to have good news for our users soon.
Since 14 days and i am facing battery drain 1st on my old SGS3 then on the SGS3 LTE and now on my SGN2
the main problem is that phones never goes in deep sleep they stay always on 200MHZ.. and on the battery use it always give me
Media Procces or Media Storage keep waking
therefor i asked a lot over here and they all said either kernel bug or there is something like corrupted media ( pix, songs, or videos )
so i did a clean flash without the external sd card, with now media on the internal card and still the same,
i tired with external and withour external still the same
i tested several kernels nothing happened...
but i realized that once i use my normally using apps the drain occurs
none of watchdog or betterbattery stat clear me what is the problem just say media.proccess is always awake
at the end i tried every app by it self and found that first you register to Viber those things happen....
and if i go back in time since the bug started its almost since the last update for VIBER
take a look on the screen shots of cpu spy with and without Viber, and please just check if you also having this issue...
maybe i am a little bit crazy, but when this exist on all and it is always effecting our media...maybe then our media are
no more safe, like hackable or some where like that, i mean Viber can easily read our media in there server, as it was ago i didnt remember which app or what what the service....
So please just try to check and confirm if it is exist or not
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Solution:View attachment Viber_v2.2.3.109.apk
I uninstalled Viber for many weeks ago because i found Viber is battery eater. My mobile was never in deep sleep beacuse of viber. Uninstalled viber and everything is fine..
Mano1982 said:
I uninstalled Viber for many weeks ago because i found Viber is battery eater. My mobile was never in deep sleep beacuse of viber. Uninstalled viber and everything is fine..
Click to expand...
Click to collapse
I installed an older version viber and I have no problem with that. The new version suffered from this issue.
Viber has known issues. Mine were audioout 2
3vo3d said:
Viber has known issues. Mine were audioout 2
Click to expand...
Click to collapse
i had this issue also on the s3 lte
i made more tests on my cousin's htc one x, on my wife's desire s, and on my neighbor's xperia s....
and guess what ??? they all have no problem !!!!! phone goes to deep sleep normally,
im starting to suspect that the problem is only with samsung devices or software...is it possibale ??
thats really annoying....international calls are expensive lol
Chris189 said:
I installed an older version viber and I have no problem with that. The new version suffered from this issue.
Click to expand...
Click to collapse
Which version are you using?
Shadowjump said:
Which version are you using?
Click to expand...
Click to collapse
i found this version on my pc, ill test it tonight and u can also test it if you want it is v. 2.2
View attachment Viber_v2.2.3.109.apk
EDIT: it works
Hi, this is Viber's rep. I'm here to help.
@mrlove6 - Which Viber version do you have?
Viber's latest version for Android is 2.3.6, if this is not your version, please try to upgrade and let us know if the issue persists.
Please note that Viber is not fully compatible with custom ROMs. :/
Thanks,
Viber Team
I am on 2.3.6 version of viber, stock rom rooted no battery drain issues. Previous versions used to kill my battery.
Sent from my GT-N7100 using xda app-developers app
Viber Team said:
Hi, this is Viber's rep. I'm here to help.
@mrlove6 - Which Viber version do you have?
Viber's latest version for Android is 2.3.6, if this is not your version, please try to upgrade and let us know if the issue persists.
Please note that Viber is not fully compatible with custom ROMs. :/
Thanks,
Viber Team
Click to expand...
Click to collapse
I had the same problem with newest version of Viber, so had to revert to old ones as well to fix the Audioout_2 wakelock which prevent my mobile to go to deep sleep but instead was keeping it at 200 Mhz all the time, I used BetterBatteryStats to collect that info, also the addition Viber made to use the system sound instead of Viber's did not had any kind of good effect at all, I tried it all I could with the newest version before I had to downgrade it, even tried to run it as system app which did not worked either.
Hope the issue will be resolved soon.
Sent from my GT-N7100 using Tapatalk 2
Sometimes Viber gets stuck while trying to call a Viber contact and the phone gets soft-reboot... Does anyone having this issue? I've seen this problem since last 3 updates.
I dont want to change the topic but altgough I have viber installed I dont use for voice calls anymore since skype really sorted their app. Skyoe Voice and video calls work better on my phone note 2 then my well above average gaming pc.
Sent from my GT-N7100 using xda app-developers app
I'm having this issue too.
Phone always "awake" till i uninstall viber (Should be the latest version, downloaded 2 days ago)
Note 2 gt n7105 (4.1.2) non-rooted
Viber Team said:
Hi, this is Viber's rep. I'm here to help.
@mrlove6 - Which Viber version do you have?
Viber's latest version for Android is 2.3.6, if this is not your version, please try to upgrade and let us know if the issue persists.
Please note that Viber is not fully compatible with custom ROMs. :/
Thanks,
Viber Team
Click to expand...
Click to collapse
@Viber Team
i dont really know what to say.....
here is the results of your version 2.3.6
and thanks for making me try it again, becuase i am no longer able to use viber again
not even the old version i have because all what i got is this
no code match...more than 30 min no sms and no call...if the call takes place
*** and please do not keep posting that viber is not compatible with custom roms on all the threads, because we ( or I ) use viber on custom roms since 2 years
so dont blame the custom roms, try to fix the issue happened by the new update***
@mrlove6 -
Allow us to respond to the different parts of your message:
- About not being able to receive the code:
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.
- About the Custom ROMs:
We don't believe that we are "blaming" anyone for anything. We, as an application developer, say loud and clear: we don't *officially* support Custom ROMs. This doesn't mean that ALL versions of Viber will NEVER work with ALL custom roms out there in the world. It merely means that, since we don't test Viber with all of the custom roms in the world, some problems may arise with some of them. We simply don't have the resources and manpower to develop and test full support of Viber with all Custom ROMs.
- About the battery drain:
First, please make sure that in Viber's settings, the "WiFi sleep policy" is set to your preference (so that Viber does not keep your WiFi on when your phone idles).
Now, we are looking into this issue, but as far as we know, the same phones you mentioned, with Stock ROMs, show no significant problem of battery drain.
However, we would still like to assist you and get to the bottom of this issue, before we release our new major update for Viber (version 3.0).
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Viber Team said:
@mrlove6 -
Allow us to respond to the different parts of your message:
- About not being able to receive the code:
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).
In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.
- About the Custom ROMs:
We don't believe that we are "blaming" anyone for anything. We, as an application developer, say loud and clear: we don't *officially* support Custom ROMs. This doesn't mean that ALL versions of Viber will NEVER work with ALL custom roms out there in the world. It merely means that, since we don't test Viber with all of the custom roms in the world, some problems may arise with some of them. We simply don't have the resources and manpower to develop and test full support of Viber with all Custom ROMs.
- About the battery drain:
First, please make sure that in Viber's settings, the "WiFi sleep policy" is set to your preference (so that Viber does not keep your WiFi on when your phone idles).
Now, we are looking into this issue, but as far as we know, the same phones you mentioned, with Stock ROMs, show no significant problem of battery drain.
However, we would still like to assist you and get to the bottom of this issue, before we release our new major update for Viber (version 3.0).
We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Click to expand...
Click to collapse
I really appreciate your answer and your great effort and time building a great app like viber specially that it is free....
Just to clear some points, for the code...I have 5 sim cards at home almost tried 4 of them, but that not the point we are negotiating right now
I will take your advice and check about the wifi sleep policy IF I was able to setup and register any of my sim cards..but just to make it clear what I think and almost sure about that it is not issue belongs to wifi, because as listed about is two differents issue which are Mediaserver and Audioout_2
I clearly know how impossible to test on all custom roms as long as there is daily more than 10 builds, what make me feel that the problem is with viber update itself is that I have tested more that 10 custom roms and all gave the same results in battery drain NOT only on the Galaxy Note II N7100 but also Galaxy S3 I9300 and on Galaxy S3 LTE I9305, not to forget that the issue wasnt exist on old version specially the great one 2.2.3 as I remember
In all cases ill take the survey as soon as I can hoping we ( me and all other users facing same bug ) have this get sorted in the next update
One more time a great great thanks for you and for the whole team of Viber
Sent from my GT-N7100 using XDA Premium HD app
@mrlove6 -
Thank you for the clarifications, and it is our pleasure to be here on XDA and assist you directly.
The inability to receive the code is an issue that could have many different sources (some of which are not even a problem on our part). As suggested, please try again in 24 hours. If it still doesn't work, let me know.
We are investigating the battery drain issue in our company this very moment, and we are planning to make tweaks and improvements on our next upcoming major new version (Viber 3.0). Meanwhile, as I explained, the specific details from your device might be of help to us resolving this issue. We would appreciate if you could describe the problem in detail in the direct link to the ticket that I provided in my previous response to you.
Thanks again, and we apologize for the temporary inconvenience
hope that this problem will be fixed on the next "major" upgrade that you were mentioning...
Sent from my GT-N7105 using Tapatalk 2
AlanDS said:
Sometimes Viber gets stuck while trying to call a Viber contact and the phone gets soft-reboot... Does anyone having this issue? I've seen this problem since last 3 updates.
Click to expand...
Click to collapse
Yes for me too on my SGS3 sometimes the phone is freezing and sometimes it gets soft reboots.when i use viber.
I need viber because my husband is outside.He have a SGS2 with the same problems.
only with viber.
Viber Team said:
@mrlove6 -
Thank you for the clarifications, and it is our pleasure to be here on XDA and assist you directly.
The inability to receive the code is an issue that could have many different sources (some of which are not even a problem on our part). As suggested, please try again in 24 hours. If it still doesn't work, let me know.
We are investigating the battery drain issue in our company this very moment, and we are planning to make tweaks and improvements on our next upcoming major new version (Viber 3.0). Meanwhile, as I explained, the specific details from your device might be of help to us resolving this issue. We would appreciate if you could describe the problem in detail in the direct link to the ticket that I provided in my previous response to you.
Thanks again, and we apologize for the temporary inconvenience
Click to expand...
Click to collapse
Your application is causing wakelocks in my phone by keeping wakelock on Audio_4 in my HTC One XL with Jelly Bean. After uninstalling your app the phone goes to sleep immediately.
If you need me to provide some data please let me know how I can do that.
Thanks.
Hi!
Does somebody notice a lower in call volume in viber app?
Regular call has a loud sound,but viber sound is very low.
I can't find any solution.Somebody can help me?
thanks.
Hank M said:
Hi!
Does somebody notice a lower in call volume in viber app?
Regular call has a loud sound,but viber sound is very low.
I can't find any solution.Somebody can help me?
thanks.
Click to expand...
Click to collapse
install Volume+. it is perfect sometimes it crashes but perfect.
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
Sheythan... said:
install Volume+. it is perfect sometimes it crashes but perfect.
Click to expand...
Click to collapse
It's only for gingerbread
Viber Team said:
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
Click to expand...
Click to collapse
Htc evo 3d gsm
Viber 3.0.1
Custom rom: Cool ICS v18 Gsm
Thank you! :good:
Hank M said:
It's only for gingerbread
Htc evo 3d gsm
Viber 3.0.1
Custom rom: Cool ICS v18 Gsm
Thank you! :good:
Click to expand...
Click to collapse
Thanks for the info!
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there. We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
Aside from that, note that we are considering an option for adjusting Viber's volume in the future (at the moment it utilizes Android's main volume settings). If we have news about this, we'll let you know.
Viber Team said:
Thanks for the info!
Please note that at this stage we don't officially support custom ROMs with Viber. Running Viber on a custom ROM results in various side effects (sometimes total lack of functionality), but we can't afford to support all custom ROMs out there. We are continuously working to adapt Viber to more and more ROMS, but meanwhile - you might want to contact the ROM developer for further support - they may be able to resolve this issue. In addition, it would be a good idea to test Viber on Stock ROM on that same phone, in order to see if that indeed is the source of the problem.
Aside from that, note that we are considering an option for adjusting Viber's volume in the future (at the moment it utilizes Android's main volume settings). If we have news about this, we'll let you know.
Click to expand...
Click to collapse
:good: the option would be really appreciated!
Sometimes i have to decrease normal call's volume and increase it to the max with viber.
Separate controls would be useful.
same problem on blackberry curve
Hi
I have the same problem with Viber on a Blackberry Curve
The volume on Viber is much lower that when using as a normal phone
I too would be interested in when viber is going to put in the ability to increase the volume
Thanks
@IanRob -
Thank you for the report of the problem.
We would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
* About the option you mentioned - we are considering adding custom options for Viber's sound and ringtone + vibration settings. If we have news on this, we'll let you know.
Thanks in advance
Viber Team said:
@IanRob -
Thank you for the report of the problem.
We would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
* About the option you mentioned - we are considering adding custom options for Viber's sound and ringtone + vibration settings. If we have news on this, we'll let you know.
Thanks in advance
Click to expand...
Click to collapse
I suggest 2 ideal:
+ Add Send voice message function to viber - by adding "Send voice message" button beside "Send Location" - I think this is really most interesting function.
+ Please increase volume in call, It is really too low. Or Please add In-Call Volume for easy controlling.
Hi @eyestorm -
Thank you for your feedback and ideas!
The first one you mentioned is already in the oven
The second one is something we're trying to look into and improve for next versions. We hope that with newer versions of Viber, you will find the volume increasing. We apologize for the temporary inconvenience.
Viber Team said:
Hi @eyestorm -
Thank you for your feedback and ideas!
The first one you mentioned is already in the oven
The second one is something we're trying to look into and improve for next versions. We hope that with newer versions of Viber, you will find the volume increasing. We apologize for the temporary inconvenience.
Click to expand...
Click to collapse
I have the same problem too with a HTC One X on official stock and on Revolution HD
The volume is much too low, I made a uninstall as there is no way to use it.
Yesterday a friend of mine got a call on his Iphone 4 and the sound was great..
I think Viber does not focus on Android or Windows as the app on my laptop has also a low volume..
I again use Skype and whatsapp on my HTC.4
If Viber wil solve the problem I will be happy to install it again..
Cheers to all, Peter
@Unetwork -
Thanks for the details.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Viber Team said:
@Unetwork -
Thanks for the details.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum". With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance
Click to expand...
Click to collapse
I dont think I need to report that as my problem is the same with the others, low volume
That is true. However, details (and possibly even logs) from your specific phone and configuration might be unique in order for us to understand the problem.
We are of course investigating the problem at the moment regardless, but we always invite our users to report issues and give the details of their specific phones to our Support Team so we have as much information as possible that might speed up the fixing process.
Note that version 4.0 is just around the corner, so we would appreciate if you could let us know if the problem persists there.
Hi,
We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!
What's new in the new version?
- Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
- Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
- (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
- Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
- Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
- Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!
As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.
Best regards,
the Viber Team.
Call volume is still an issue
It's so silent, even if I hit the slider to the max i can't hear anything.
Regular calls are working fine.
limpfen said:
Call volume is still an issue
It's so silent, even if I hit the slider to the max i can't hear anything.
Regular calls are working fine.
Click to expand...
Click to collapse
Thanks for the report of the problem.
we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
Viber Team said:
Hi,
This is Viber's rep, I'm here to help.
@Hank M - What device do you have? and which Viber version?
Do you use stock or custom ROM?
Thanks,
Viber
Click to expand...
Click to collapse
I use Samsung Galaxy Grand Duos and i have to admit volume is too low !! Its a pain to use the app when outside.
@tharmor -
This is a known issue, and we're hoping to fix it in one of our upcoming updates. We apologize for the temporary inconvenience, and we'd appreciate if you could get back to us after installing our next update and report whether or not the problem has been fixed.
Thank you!
Another bug. Soft keys light don't turn off when talking with someone. Screen goes off
Sent from my GT-I9082 using xda app-developers app