Related
So a good many of the posts in here all ask the same question, and so I thought I'd create a new thread where we could collect all of the possible fixes for service issues, and cut down on the forum clutter:
Q: WHY I NO HAVE G'Z?
A: Attach your battery cover! It completes phone circuitry in two places, enabling the cell antennae. If you have bars but not G's, shake your phone real hard. If the battery falls out, you forgot to put the cover on!
A: Turn off fastboot and reboot! Settings>power>uncheck fastboot. Fastboot doesn't allow the phone to fully shut down, and when starting up a new rom this sometimes causes the radios to never get initialized. A proper reboot should fix it.
A: Make sure you're running the right radio image! The radio image is the 'PG05IMG.zip' that you flash via hboot (hold vol- while powering on). Froyo roms use the MR1 image, Gingerbread roms require the MR2 or MR2.5 radio. The proper radio is more than likely linked to in the original post of the rom you downloaded...
A: Check your radio settings! Open dialer and dial *#*#4636#*#* and select 'phone info' (many roms have access to this menu baked in via settings>wireless and networking, or via a standalone utilities app.) Go to the bottom where it says 'Set preferred network type'. If you want 4g, make sure 'CDMA + LTE/EvDo auto' is selected. If you don't want 4g (save battery outside of LTE range) select 'CDMA auto (prl)'. Try power cycling the radio by selecting 'turn off radio', wait until your radio is off (watch the bars), wait 10 seconds, turn it back on.
A: Check your APN settings! Go to settings>Wireless & networks>Mobile networks>Access Point Names. There should be one entry, 'Internet':
Name: Internet
Apn: VZWINTERNET
proxy: <not set>
port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mms.vtext.com/services/mms
MMS Proxy: <not set>
MMS Port: <not set>
MMS protocol: WAP 2.0
MCC: 311
MNC: 480
Authentication type: <not set>
APN type: default,mms
You may not be able to edit the info if there's garbage in there (I think this info is supposed to be stored and locked on the SIM card), so create a new one with the proper info. Occasionally the SIM gets freaked out and forgets its APN info.
A: Your SIM card might be broke! This has happened to a few people. A new SIM card is probably $6 from a verizon store.
A: Verizon might be screwing with cell towers! Expanding their 4g markets often creates hiccups in coverage or service as they screw with hardware. Contact verizon and ask about your area.
A: Something about your eHRPD thing is wonky!
http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away said:
landle in the Android Central Forums has done a nice job explaining how the TB uses the eHPRD 3G network to speed the handoff between 3G and 4G data. Problem is, it ain't working for a lot of people.
Good news is there's a fix -- no hard resets (which until now had been the recommended fix), human sacrifice or other unpleasantness. Here's what you need to do:
Go to the ThunderBolt's phone dialer. Enter ##778# and hit Send.
You'll get a pop-up labeled EPST, with the choice to "View Mode" or "Edit Mode." You want "Edit Mode."
You'll be asked for a password. It's 000000.
Now flip down to "Modem Settings," and then choose "Rev. A."
Change the setting from eHRPD to "Enable," hit OK, then press the Menu button on the phone and tap "Commit Modifications."
That's it. You're done. The phone will reboot (don't worry, you're not losing any data here), and things should, you know, actually work. As landale points out, you'll want to change this setting back once Verizon gets its network sorted out. But in the meantime, enjoy your, erm, new 3G! [Android Central Forums] Thanks, landale!
Click to expand...
Click to collapse
If there's any other potential fixes, let me hear 'em and I'll toss them in this first post!
great compilation of common fixes, thanks added
The MMSC for mine reads: http://mms.vtext.com/servlets/mms
think that might have something to do with my phone doing this or was that a typo on the OP?
I am reposting my response from the missing 3g thread. With a few extra details.
I am on vacation this week and my 3g disappeared in the middle of a hotspot session yesterday. I spent all afternoon flashing, clearing, etc, and my ultimate solution is the one below from android central. I am certain this is a Vzw doing something to the towers in the area as my Xoom, my wife's iPhone, and her iPad2 all kept 3g the entire time.
I am and have been running the same Rom, Das_BAMF_1.32, for months without ever having seen this issue before. I travel the country for work so I have used my fair share of towers for whatever that is worth. I have tinkered other the CDMA auto PRL settings as well but the method below is what worked for me. In my case the loss of 3g is absolutely tied to the eHRPD setting.
Interesting note is that when this issue was active in could still get internet via 1x as long as the battery cover was off as is normal with the cover off. As soon as the cover went on and the antenna circuit was complete the unit would lose 1x and all connectivity. That is how I was sure this was not a sudden hardware failure.
The other odd behavior is that both with or without a battery cover, I could get a 3g icon while performing a check for software updates. The icon was active but there was no data for apps. I suspect the system is coded to perform those update checks using the legacy network protocols.
This should be added to OP.
If the link fails Google "Thunderbolt 3g problems". It will be the first result.
http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
Sent from my ADR6400L using Tapatalk
Added and thanked!
Mods: I'm thinking this should get stickied....
I don't have my 2 Tbolts (yet!) so maybe it's different but from what I recall the most likely cause for reception problems is the radio.
So is the *228 update still recommended as a troubleshooting step for the Tbolt? (I'm assuming people would have to be still stock?)
this new solution with the eHRPD fix is exactly what tech support walked me through doing about 3 days ago. It works but I'm kinda angry I have no 4G...guess 3G's better than nothing though.
Jiggity Janx said:
I don't have my 2 Tbolts (yet!) so maybe it's different but from what I recall the most likely cause for reception problems is the radio.
So is the *228 update still recommended as a troubleshooting step for the Tbolt? (I'm assuming people would have to be still stock?)
Click to expand...
Click to collapse
DO NOT TRY *228 on a TB. you will fry the SIM card.
Jiggity Janx said:
I don't have my 2 Tbolts (yet!) so maybe it's different but from what I recall the most likely cause for reception problems is the radio.
So is the *228 update still recommended as a troubleshooting step for the Tbolt? (I'm assuming people would have to be still stock?)
Click to expand...
Click to collapse
*228 doesn't do anything in these phones, as the 'programming and roaming capabilities' are updated via the sim card, not cell towers. Feel free to do it, it'll just tell you what's up. And no, being stock has nothing to do with it.
Pender1 said:
DO NOT TRY *228 on a TB. you will fry the SIM card.
Click to expand...
Click to collapse
Umm...what? This is a big fat lie. Trust me, try it. I've done it multiple times.
One thing i've noticed is is overnight i have spent nearly 60% of the time without signal over the past few days since rooting my phone. I have everything setup properly, right radio for the rom etc. This has happened with several different roms, and i dont remember it being this way before i rooted.
Is the thing in battery stats inaccurate or is something wrong with my phone? Im in a low signal area but ive never noticed 60% of the time no signal
Edit: Could it be that the night stand in which i leave my thunderbolt is a dead spot? I used to always charge it when i was on stock overnight there but my battery life is such that i dont need to anymore so i may not have noticed before
greenjeans said:
Umm...what? This is a big fat lie. Trust me, try it. I've done it multiple times.
Click to expand...
Click to collapse
just repeating the stern warnings that I've heard on this forum. If I'm wrong I apologize.
Pender1 said:
this new solution with the eHRPD fix is exactly what tech support walked me through doing about 3 days ago. It works but I'm kinda angry I have no 4G...guess 3G's better than nothing though.
Click to expand...
Click to collapse
wow really? the first vzw tech I talked to told me that it "really messes up the network" or your phone or something if you do that, and the lte toggle isn't "as bad". he was asking me how I got my phone to quickly switch from 3g to 4g. and he said the network technicians told him this... ha.
if vzw had their network working properly in the first place they wouldn't have to deal with people switching between 3g/4g and evdo/ehrpd.
Has any of the new owners try to use an at&t phone sim card in the JS to access the internet?
I ask because when I bought the Galaxy Tab 7 I couldnt use it out of the box, I had to root it and change the Rom in order to use it.
PRTEQ said:
Has any of the new owners try to use an at&t phone sim card in the JS to access the internet?
I ask because when I bought the Galaxy Tab 7 I couldnt use it out of the box, I had to root it and change the Rom in order to use it.
Click to expand...
Click to collapse
not sure, haven't tried, but what I will say is it is set to use the tablet/laptopconnect broadband apn. so putting you phone sim in would require you to use the wap.cingular apn which you would have to add manually to the apn list as it isn't there. i don't see why it wouldn't work and at&t would notice that your sim doesn't belong in the device as it is a valid registered imei in their system and not unknown like an unlocked tablet.
Does the 4g LTE require a new Sim Card? Is it different from the 3g sim card?
sl8125 said:
Does the 4g LTE require a new Sim Card? Is it different from the 3g sim card?
Click to expand...
Click to collapse
I am not sure but I dont think so because it is also H+ capable but my question is about a Data only Sim and not the same as the phones use.
AT&T uses new/different SIM cards for LTE. When I bought my Jetstream, they showed me the 2 SIM cards that work with LTE devices and complained that the SIM cards aren't obviously marked as LTE cards. 1 is for postpaid and 1 is for pre-paid. They hadn't received shipments of the LTE cards yet, even though we're in an LTE market, so they have to use the one in the LTE device's box. My AT&T 3G SIM card only gets HSPA+ in the Jetstream.
pdagal said:
AT&T uses new/different SIM cards for LTE. When I bought my Jetstream, they showed me the 2 SIM cards that work with LTE devices and complained that the SIM cards aren't obviously marked as LTE cards. 1 is for postpaid and 1 is for pre-paid. They hadn't received shipments of the LTE cards yet, even though we're in an LTE market, so they have to use the one in the LTE device's box. My AT&T 3G SIM card only gets HSPA+ in the Jetstream.
Click to expand...
Click to collapse
Ok so it works? And is your phone sim?
It shows the HSPA+ icon rather than LTE, and the wireless settings show it's connected to the HSDPA network. However, the built-in broadband APN doesn't work with my 3G smartphone SIM, I'd have to create a MediaNet APN and try to connect.
pdagal,
Using the same SIM as in the Focus my display first says:
A&T Initalizing... (Please Wait)
After a few minutes (long, long wait) it says... gave up waiting.
Anything special you had to do to get the unit to work using other ATT SIM?
You may need to get 4G HSPA+ enabled on your account and SIM. Several months ago I was using an HTC HD7S and it wouldn't work in AT&T's HSPA+ phones for data. I had to call up and tell them I was testing an Inspire 4G and needed HSPA+ enabled on my SIM.
That won't get you working LTE (that requires a different SIM), but hopefully you'll at least get HSPA+.
MANY thanks, will do that tomorrow.
3g SIM
Your existing 3G SIM (depending on age) will just simply need to be provisioned for LTE.
As well as the APN is different. Without updating your SIM you'll only get HSUPA or 3G.
Thanks, appreciate the info.
Hm Interesting. I have a unlocked dev jetstream and I tried putting in my 3G/HSDPA Sim with a active phone and data, and it'll only hook on edge, while same sim card in my phone can grab HSDPA instantly. Not sure why...
PRTEQ said:
Ok so it works? And is your phone sim?
Click to expand...
Click to collapse
I'm not sure if your question was answered, I just placed my sim from my SGII on my Jetstream and it works. I had to add the APN "phone", that's all i did. I'm getting decent data speeds 4.5, 4.8, 5.3, 3.9 down and 2.9, 3.3, 3.1, 2.8 up.
There were two apns there, I believe one was activate and the other broadband.
---------- Post added at 06:12 PM ---------- Previous post was at 06:11 PM ----------
cookiesowns said:
Hm Interesting. I have a unlocked dev jetstream and I tried putting in my 3G/HSDPA Sim with a active phone and data, and it'll only hook on edge, while same sim card in my phone can grab HSDPA instantly. Not sure why...
Click to expand...
Click to collapse
try adding an apn named "phone", no other settings needed, just "phone" without quotes of course. hope it helps
ebaul said:
I'm not sure if your question was answered, I just placed my sim from my SGII on my Jetstream and it works. I had to add the APN "phone", that's all i did. I'm getting decent data speeds 4.5, 4.8, 5.3, 3.9 down and 2.9, 3.3, 3.1, 2.8 up.
There were two apns there, I believe one was activate and the other broadband.
---------- Post added at 06:12 PM ---------- Previous post was at 06:11 PM ----------
try adding an apn named "phone", no other settings needed, just "phone" without quotes of course. hope it helps
Click to expand...
Click to collapse
Forgot to mention the card was from T-Mobile. I just got a post-paid 25$ 2GB plan from at&t to play with, maybe I'll try the apn and see if it works.
Phone Calls
Hello Everyone
It is true that you can not make calls on the Jetstream?
I am interested in buying one, but I want the option to use as a Phone
THANK YOU
Help
Sorry trying not to be a burden. I used my AT&T sim with my js and added a apn. It worked for a while but then my internet just stopped working both when I tried it on my inspire and my js. Please Help.
The settings I put are :
Name AT&T
APN: WAP.cingular
Proxy: wireless(dot)cingular(dot)com
Port: 80
Username: WAP(at)CINGULAR(dot)COM
Password: CINGULAR1
Server: leave blank
MMSC: http : // mmsc(dot)cingular(dot)com
MMS Proxy: wireless(dot)cingular(dot)com
MMS port: 80
MMS protocol: WAP 2.0
MICC 310
MNC 410
Auth type blank
APN type blank
Sorry but you can't make phone calls on it. Maybe when it gets root but until then we have to wait.
OptionalToaster1927 said:
Sorry trying not to be a burden. I used my AT&T sim with my js and added a apn. It worked for a while but then my internet just stopped working both when I tried it on my inspire and my js. Please Help.
The settings I put are :
Name AT&T
APN: WAP.cingular
Proxy: wireless(dot)cingular(dot)com
Port: 80
Username: WAP(at)CINGULAR(dot)COM
Password: CINGULAR1
Server: leave blank
MMSC: http : // mmsc(dot)cingular(dot)com
MMS Proxy: wireless(dot)cingular(dot)com
MMS port: 80
MMS protocol: WAP 2.0
MICC 310
MNC 410
Auth type blank
APN type blank
Click to expand...
Click to collapse
Put your sim card back in your phone and dial 611, and tell them what you did. They will unblock your data. After you hang up, reboot the phone.
Thank You So Much !!! Ok Sholud I not put my sim in my js anymore ?
I'm new here.
I just bought a note i717 last week, It's locked with Telus.
I flashed and Rooted with AT&T Stock Rom
Now, my phone is rooted, but LTE logo never show.
4G signal only.
Is that because of the AT&T rom??
Can I flash back to Stock Rom(telus) to get my LTE bacK?
Can someone help and answer my question
Sent from my SAMSUNG-SGH-I717 using XDA
Hey! i also have a Telus Note, i think the reason this is, is because LTE does not cover all over edmonton yet on in certain areas, at least that was what i was told by telus!
Did you change the radio, too?
Nope,I didnt change.
Im from Calgary. Before i root the phone, I got LTE most of the time. Now i only have 4g
Sent from my SAMSUNG-SGH-I717 using XDA
Hi, I have a telus note as well, i am using it on Bell. Same thing as you, I am getting LTE speeds but only shows 4g. Has something to do with telus software and a non telus sim card. I installed bell software on it and now it show the LTE symbol when i am connected to LTE.
Try my rom and the Rogers modem
Sent from my SGH-I717R using xda premium
Not to state the obvious but you do have LTE enabled under mobile network settings?
Sent from my SGH-I717D using XDA
Are you only getting HSPA speeds, or are you still getting LTE speeds like poster #6. If it is just the icon not showing LTE I wouldn't worry about it. There are plenty of ways - apps, hidden menus - to find out if you are on LTE or not if you must know, but based on surfing performance you'll probably know anyway.
I'm in the same boat, have a Telus note unlocked and using it on Rogers.
Only shows the 4g.
That being said I just did a sped test and got 37mbps down
At first I was concerned, but I know lte works and am not really to worried what shows in status bar.
If you install Saurom RC4 rom with telus modem, the Lte symbol will work when connected to LTE
I'm rooted on my Bell Note with the At&t ROM and I get LTE signal just fine.
Sent from my SGH-I717M using XDA
can one of you screenshot your stock telus rom, kernel and radio settings? I'd like to know if it is different than the ATT stock one.
Thanks!
Is there a stock telus radio (odin or cwm file ) posted yet?! If so, where's the link?
Sent from my SGH-I717D using XDA
DAGr8 said:
Try my rom and the Rogers modem
Sent from my SGH-I717R using xda premium
Click to expand...
Click to collapse
yah Rogers ROM! vive le Canada! Thanks man!
---------- Post added at 10:48 PM ---------- Previous post was at 10:41 PM ----------
btw can anyone give me a link to Rogers radio or modem, the ones I found didn't work. the radio couldn't be flash in CWM and the modem file I found was Bell not rogers. Thanks
Also, I talked to Rogers and they said that there's a 401 sim which is not LTE compatible that's why Im not getting LTE even though I paid for it. I'm guessing it's "the unofficial rom 1.5 emily" which is AT&T and only shows 4g instead of LTE. he said to get 403 sim lte capable which i'll get tmr to see...
does anyone know if I can revert back to i717R for custom ROM that shows i717 model so I can get Rogers live? it says incompatible device, im guess it's because it think im on AT&T (i717) instead of i717R (Rogers) device. I appreciate all the help.
I have a telus note rooted with saurom flashed on it. I dont get the LTE symbol in the status bar and my speeds are 3 MBs or less so Im definitely not getting LTE speeds.
Im also in a location where I know I got LTE speeds before I rooted and flashed
Any suggestions on what to do?
kingofkings11 said:
I have a telus note rooted with saurom flashed on it. I dont get the LTE symbol in the status bar and my speeds are 3 MBs or less so Im definitely not getting LTE speeds.
Im also in a location where I know I got LTE speeds before I rooted and flashed
Any suggestions on what to do?
Click to expand...
Click to collapse
Post your current APN. Let's see what we can do.
eugenekim618 said:
Post your current APN. Let's see what we can do.
Click to expand...
Click to collapse
Name: TELUS
APN: sp . telus . com
Proxy: 74.49.0.18
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: aliasredirect . net / proxy /mmsc (took out the http : // because I cant post links yet)
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: None
APN Type: Internet + mms
I'm in Calgary also, with bell, which is the same network, and about a week before the galaxy S3 launch, I started getting LTE pretty well everywhere in the city. Before it was just downtown.
They rolled out a **** load of LTE, I am assuming for the S3 launch.
Every custom ROM I've tried so far I've been getting LTE no problem.
EDIT: just noticed this is an old thread. Whoops
one of the things holding me back from loading a custom Tom is modem compatability ... Good to hear that people are doing well on the Bell network up here...
I will still probably wait out an official upgrade from Bell before going with something debloated after the devs get a hold of it.
It is getting harder. ..to wait...Just loaded darkyrom ICS on the galaxy s I handed down to my son when I got the note...It is sweet...I am jealous of my old phone...must resist...temptation...
Bell will release my update ....soon....sigh.
i've searched around and haven't found a definitive answer. if i were to buy an AT&T branded htc one would i be able to use it with my current straight talk AT&T sim card from my nexus 4? point me in the right direction?
larry_walker said:
i've searched around and haven't found a definitive answer. if i were to buy an AT&T branded htc one would i be able to use it with my current straight talk AT&T sim card from my nexus 4? point me in the right direction?
Click to expand...
Click to collapse
I don't have ST but I don't see why not. I'm currently using an AT&T One on a MVNO as well.
Yes indeed
gunny is right. It'll work fine. Just put in the correct APN settings.
SkizzMcNizz said:
gunny is right. It'll work fine. Just put in the correct APN settings.
Click to expand...
Click to collapse
what's the apn setting? I tried the one recommended from straight talk website and the speed is horrendously slow, even though I have H+ connection. Ran speedtest and it was like less than 1mbps download.
larry_walker said:
i've searched around and haven't found a definitive answer. if i were to buy an AT&T branded htc one would i be able to use it with my current straight talk AT&T sim card from my nexus 4? point me in the right direction?
Click to expand...
Click to collapse
Straight Talk works like a charm!
---------- Post added at 10:54 PM ---------- Previous post was at 10:50 PM ----------
silkshocker said:
what's the apn setting? I tried the one recommended from straight talk website and the speed is horrendously slow, even though I have H+ connection. Ran speedtest and it was like less than 1mbps download.
Click to expand...
Click to collapse
Only enter these, ignore the other stuff.
Name: Straight Talk
APN: att.mvno
PROXY: proxy.mvno.tracfone.com ( IF you wanna use the speedtest app, you don't need to fill out this otherwise speedtest wont work This field is not necessary).
Port: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.33
MMS Port: 80
Do not touch the rest. After you're done, don't forget to save it and select it. Delete the other apns ( if there are any).
larry_walker said:
i've searched around and haven't found a definitive answer. if i were to buy an AT&T branded htc one would i be able to use it with my current straight talk AT&T sim card from my nexus 4? point me in the right direction?
Click to expand...
Click to collapse
I'm currently using my Straight Talk (AT&T compatible) SIM on an AT&T HTC One... however, my SIM was the standard sized one and I had to buy a SIM cutter from amazon to cut it. Works like a charm!
I just got my Ultra.
Took the sim card out of my Nexus 5 and put it into the Ultra. I immediately got some text messages but can't get internet working. I took it out and put it back in and still the same thing. I'm of course in a place where I had signal on my old phone.
I have the C6833 International Version and all my research said it would work fine on the T mobile LTE network.
Anyone have any idea what's going on??????
thename1000 said:
I just got my Ultra.
Took the sim card out of my Nexus 5 and put it into the Ultra. I immediately got some text messages but can't get internet working. I took it out and put it back in and still the same thing. I'm of course in a place where I had signal on my old phone.
I have the C6833 International Version and all my research said it would work fine on the T mobile LTE network.
Anyone have any idea what's going on??????
Click to expand...
Click to collapse
Make sure your APN settings are correct:
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,mms,supl
WOW that worked! Awesome thanks man! All of those fields were empty for some reason.
I was about to try to return the phone because I couldn't find anything online about this. If you pm me with your email I'll paypal you $5 for your trouble
thename1000 said:
WOW that worked! Awesome thanks man! All of those fields were empty for some reason.
I was about to try to return the phone because I couldn't find anything online about this. If you pm me with your email I'll paypal you $5 for your trouble
Click to expand...
Click to collapse
Haha don't worry about it dude. Glad that worked.