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The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
There is supposed to be one on the edge of the battery itself, one in one of the screwholes of the red chassis cover, and one on the internal board near the headphone jack.
Make your own risk assessment based on the location of the liquid relevant to those areas, and know that sugar still may leave a telling residue after drying.
If there is no sticker, I would assume they would immediately think you removed it, thereby voiding your warranty. If they catch it after you've sent it in, you're SOL.
Sent from my Raging Rezound
you can order a sticker to put on the phone look on amazon or ebay... I forgot what they are called
Use insurance if you got have it otherwise pony up the $$$.
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
heyis4horses said:
There is a sticker on the battery and it has red x's all over it, that's it right?
Sent from my HTC Rezound using Tapatalk 2
Click to expand...
Click to collapse
Yep.
Hit asuron up and pay the 100 or buy a sticker.
Gs3
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
h4ckers said:
There is a sticker on the motherboard itself. I have seen numerous times taking my rez apart.
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You have to open the phone to see that and for this guy to check it he would void his warranty.
GrayTheWolf said:
You have to open the phone to see that and for this guy to check it he would void his warranty.
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Click to collapse
I dropped my last rezound in the toilet.. it completely submerged and after grabbing it and trying to get the back cover off to pull the battery (with wet hands :/) as I'm sure you can imagine how long that took. After getting the battery out I let it sit in rice for 36hrs booted back up and had zero problems.. that being said when I returned my rezound for over heating issues over five months ago Verizon didn't/ still hasn't said anything about it. And i seriously doubt they'll pull part every rezound that got sent back. Especially of it boots up..
sent from my s-off reZound rockin' viperRez Rom on global ICS firmware
heyis4horses said:
The other night I stupidly hit a can of coke over onto my rez. I soaked it in rice and everything is functioning except for the proximity sensor and a mark that was caused by the liquid. The mark is getting larger constantly and now has most of my screen taken over. The touch screen still functions there but the mark is a gigantic nuisance. I also checked behind the battery and there isn't a sticker to detect water. So if there is no definite indicator that it was liquid damage should I take my phone to verizon, should I just cut my losses and buy an off contract phone, or should I just suck it up and deal with it?
Sent from my HTC Rezound using Tapatalk 2
Click to expand...
Click to collapse
I had something similar happen with a thunderbolt. I had a bottle of snapple break open in my backpack, and it just doused my phone. I let it dry out, and it booted, then immediately hard bricked. Never breathed life into it again. I used the asurian warranty because the stickers were clean and you couldn't see water damage under the screen.
Sent from my Rezound using xda app-developers app
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
Slacker101 said:
I hear insurance fraud is cool. Thank you for driving up my premiums.
Sent from my SCH-I535 using xda premium
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So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
h4ckers said:
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
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Click to collapse
Take a chill pill.
GrayTheWolf said:
Take a chill pill.
Click to expand...
Click to collapse
Just read better...
h4ckers said:
So sick of ppl like you. No one talked about fraud. If you pay the full asurion warranty, it covers water damage.
@graythewolf. Start reading better. OP asked if there were other water stickers on the phone. That's what my post was about.
Sent from my Rezound using Tapatalk 2
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Click to collapse
If he did and provided that he doesn't try and claim warranty which it seems like everyone enjoys going in situations like this where there is no proof. Although it's not exactly water damage as much as accidental but eh.
Sent from my SCH-I535 using xda premium
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
No insurance?
Sent from my RAZR MAXX HD using Tapatalk 2
its only a 100 deductible mine just broke so i have the same issue the phones worth eatting the cost just sucking i got to reunlock and all that **** cause im very happy with mine super fast and and will handle more then 1.8 ghz
Would be interesting to try and put the J Butterfly digitizer on the DNA. Remove the branding...
Screen repair
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Were you able to locate a screen repair kit? Mine just broke also.
I am also curious about this I have a spare DNA with a broken screen...
Check eBay guys, they're readily available on there.
http://www.ebay.com/itm/Replace-DIG...615298?pt=PDA_Accessories&hash=item35c3c32ec2
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
You do not want to attempt this without an LCD. The digitizer and LCD are fused. Skytrade on Alibaba sells both separately for about $150 total at the time of this post.
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
he would only be able to return it to verizon if:
1. there was nothing wrong with it and he just changed his mind(within 14 days)
2. it was defective in some way out-of-the-box.
since there's damage to the phone, he wouldn't be able to take it back. it could only be replaced "damaged" through insurance.
Anyone tried this yet? My wife's DNA just broke as well and so far the cheapest place taking them in and repairing it would be $300... anything around 100- 150 and I would be intrigued to do it myself... apparently she is not happy with my old Droid X....go figure ...
Just do insurance replacement for $99. You get brand spanking new phone with 2.04 if lucky maybe 1.15
Sent from my HTC6435LVW using xda premium
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
What's your reason for paying more and waiting couple weeks for the screen? Is it cause u have root??
Sent from my HTC6435LVW using xda premium
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
That's understandable! Good luck with the repair.
Sent from my HTC6435LVW using xda premium
Just had mine fixed last week. Screen/LCD/labor was $265 with 99 day warranty. First time the screen touched the LCD and the bottom lights didn't work. Took it back the next day and they fixed it. Bottom lights still aren't right, but the screen touch was fixed. When I took it in originally, they told me they wouldn't do just the digitizer. They had tried before and couldn't get it to sit/seal correctly. Good luck with your replacement screen, and let it's know how it turns out.
From my S-Off DNA
RhinoShock said:
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I came from the GNEX to. The DNA stock or modified is worlds beyond the Gnex. You are going to love it!
I work for a wirelesszone and you can buy a insurance for a phone at any time 99.99 for the 2 years and 75.00 deductible so for a DNA replacement it would cost only 175 shipped with asurion you can only get it within the first 30 days
Sent from my HTC6435LVW using xda app-developers app
RhinoShock said:
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Yes, I have found the video on how to take it apart, even so the video I watched did not take the screen out. It seems in my case only the glass in the front of the phone is broken (since all functions on the phone still work and the LCD display looks okay) I have heard the the LCD and the digitizer are somehow heat fused together. Therefore the LCD with digitizer should be the way to go. But I have not pulled the trigger on the e-bay purchase. I'm very interested on how this goes for you.
By the way I can't get an insurance claim or phone the cheapest refurbished Verizon 4G phone would be $350 and they wouldn't even have the DNA as refurbished yet.
So I caught my dog chewing on my girlfriends evo this morning and he shattered the screen. Now it's pretty much unusable because he ruined the digitizer. What's the best way to go about getting this replaced or do we just have to pay the $150?
Gotta pay the 150 and euthanize the dog
Sent from my EVO using Tapatalk 2
thlinx said:
Gotta pay the 150 and euthanize the dog
Sent from my EVO using Tapatalk 2
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Lol I felt like it this morning. But he's a pure bred Siberian husky and that would just be a waste of money
Pictures!!!
Sent from my EVO using xda premium
fearwillkeepus said:
So I caught my dog chewing on my girlfriends evo this morning and he shattered the screen. Now it's pretty much unusable because he ruined the digitizer. What's the best way to go about getting this replaced or do we just have to pay the $150?
Click to expand...
Click to collapse
If you feel comfortable doing it yourself, keep an eye on Ebay for bad esn phones. All you have to do is swap the motherboards.
My girl dropped her phone and shattered the screen last week. I found a nearly mint condition, completely in tact phone (minus motherboard and cover that has the hex/dex numbers) for $85, free shipping. I ordered it last Thursday, and got it Monday afternoon.
You can buy just the digitizer for around $70, but there's a lot more effort in changing the digitizer versus just swapping motherboards.
Vinchenzop said:
If you feel comfortable doing it yourself, keep an eye on Ebay for bad esn phones. All you have to do is swap the motherboards.
My girl dropped her phone and shattered the screen last week. I found a nearly mint condition, completely in tact phone (minus motherboard and cover that has the hex/dex numbers) for $85, free shipping. I ordered it last Thursday, and got it Monday afternoon.
You can buy just the digitizer for around $70, but there's a lot more effort in changing the digitizer versus just swapping motherboards.
Click to expand...
Click to collapse
That's a really good idea
Sent from my EVO LTE
Personally I would buy the digitizer and replace it. But that is because I don't have insurance on my phone! If it sounds scary tearing the phone apart just pay the $150(I thought it was 199). Next time make sure to put it in a heavy duty case and keep it in the holster at all times!
parts thread is here http://forum.xda-developers.com/showthread.php?t=1788399
sorry man that's ruff...I'll see myself out
Get a cat.
Sent from my EVO using xda app-developers app
Or better yet, buy through Best Buy and get their warranty. Best $9.99/month I've ever spent. I got my EVO the day it became available and dropped it off the roof of my father's RV just under a month later. They replaced my phone with a brand new one even after I told them I dropped it about 12 feet flat on its screen. Best Buy has no deductible and don't care how it got damaged.
I now have the Otterbox Commuter case but at the height I was, I don't even think the defender case would have saved it.
Sent from my EVO using xda premium
Sinistertensai said:
Get a cat.
Sent from my EVO using xda app-developers app
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Click to collapse
Have 3 cats too lol. But she needed a new one now so we just had to spend the $150 sadly. Thanks for all the suggestions.
Here's Zed for whoever wanted pictures
fearwillkeepus said:
Have 3 cats too lol. But she needed a new one now so we just had to spend the $150 sadly. Thanks for all the suggestions.
Here's Zed for whoever wanted pictures
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Click to collapse
Pictures of the destruction...not your dog haha
Sent from my EVO using xda premium
hahaha wow I feel dumb.
fearwillkeepus said:
Have 3 cats too lol. But she needed a new one now so we just had to spend the $150 sadly. Thanks for all the suggestions.
Here's Zed for whoever wanted pictures
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Click to collapse
Awesome looking dog, I have a malamute those colors (just with two brown eyes).
I have an annoying "spot" in the middle of my screen. Not sure if it's a bunch of dead pixels because it's more blueish than black, but definitely seems like a defective screen. Only noticeable on white and light screens, although it gets annoying. I bought the phone through Amazon so not sure if there's any type of warranty. Would need to go through HTC probably but I've heard bad stories of HTC customer service. Any thoughts?
Sent from my Droid DNA
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
Click to expand...
Click to collapse
This phone hasn't been out for a year.
Sent from my HTC6435LVW using xda app-developers app
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
Click to expand...
Click to collapse
Bought in January.
rsims26 said:
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
That's from pressure on the screen from the back. Do you have it in a case?
spinkick said:
That's from pressure on the screen from the back. Do you have it in a case?
Click to expand...
Click to collapse
Yes, the Incipio Faxion. I'll try taking the case off. There's really no pressure to the back of the phone with this case, just the sides a little.
Sent from my Droid DNA
blackstallion said:
Bought in January.
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
Click to expand...
Click to collapse
I didn't have any either and they exchanged it no problem. I would at least get it back to the stock ROM, S-On.
Sent from my HTC6435LVW using Tapatalk 2
yeah that's a known problem with the DNA. happened to my first one. I'm pretty sure it was from using the car dock and squeezing the sides too hard plus having it in my pocket with the screen facing out,and sitting down which kind of like bent the rounded back...so it puts pressure on it and bam, blue haze.
Sent from my Samsung Galaxy S4 using Tapatalk 4 Beta
Yep, after I took the case off, no blue spot.
spinkick said:
Yep, after I took the case off, no blue spot.
Click to expand...
Click to collapse
How long before the blue haze disappeared? I took off my case and it didn't go away after a minute or so.
Sent from my Droid DNA
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
No
Sent from my HTC One using Tapatalk 4 Beta
Thanks for the feedback.
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
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Click to collapse
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
It's very small. I was able to kind of hide the clear aluminum showing with a black marker. I also just noticed I have 3 dead pixels so maybe that would be enough if they don't really notice the scrapes. I got it from an official AT&T store.
Sent from my HTC One X using xda app-developers app
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
Thanks for the reply. Im going to try and get it exchanged.
Sent from my HTC One using xda premium
Yeah dead pixels is a different story, go for it
Sent from my HTC One using Tapatalk 4 Beta
So you dropped your unprotected phone and expect Att to replace it...wow...
Marcusw882000 said:
So you dropped your unprotected phone and expect Att to replace it...wow...
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Click to collapse
I don't expect them to do diddly squat. They can say no and I would just live with it. But thank you for your input!
Sent from my Nexus 7 using xda premium
Jmarv said:
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
Click to expand...
Click to collapse
It's sad how many people commit Fraud
Sent from my HTC One using Tapatalk 2
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
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Click to collapse
I ended up trading it in and getting a silver one. I was completely straight with the rep and showed him the scratches which he thought was no big deal and were barely even noticeable. I had to point out the scratch locations since he couldn't even see them at first. I showed him the dead pixels and also the power button which had this awful click sound which drove me crazy. I just had to pay a restocking fee and was good to go.