[Q]SGS3 reboot when charging - Galaxy S III Q&A, Help & Troubleshooting

Hello,
4-5 days ago my SGS3 (Stock I9300XXEMA2 + CF-Autoroot) started to reboot when charging, or I must say, when charging and reached full charge (I usually charge overnight and the sound of reboot wakes me). Also I noticed sometimes the phone switch off by itself during the day...
Maybe symptoms of a poorly healed disease (SDS)?
Any experience like that on any of you?
Thanks in advance

Muaddib69 said:
Hello,
4-5 days ago my SGS3 (Stock I9300XXEMA2 + CF-Autoroot) started to reboot when charging, or I must say, when charging and reached full charge (I usually charge overnight and the sound of reboot wakes me). Also I noticed sometimes the phone switch off by itself during the day...
Maybe symptoms of a poorly healed disease (SDS)?
Any experience like that on any of you?
Thanks in advance
Click to expand...
Click to collapse
Yes identical post within last three months .
Suggest unroot flash stock rom and test .
jje

JJEgan said:
Yes identical post within last three months .
Suggest unroot flash stock rom and test .
jje
Click to expand...
Click to collapse
Oops Search didnt told me that... will search again.
Thanks

Muaddib69 said:
Oops Search didnt told me that... will search again.
Thanks
Click to expand...
Click to collapse
No idea if their was a fix but it is an unusual problem .
jjue

Related

[Q]My s2 powered off it self

the phone powered off it self until i pressed the power button to turn on again. i noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
roms that i tried that had the same problem:
batista 3.7++
lightening 3+,6+
cognition 1.4+
apps that i tried uninstalled but no avail:
-setcpu
-daemon control(batista rom)
-juice defender
is it due to motherboard issue? appreciate your advice. thanks.
have u tired wiping data and dalvik cache before installing any rom?
poch_1421 said:
have u tired wiping data and dalvik cache before installing any rom?
Click to expand...
Click to collapse
thanks, yes, i in fact wiped all and even install stock rom before any mod roms. and i also changed few kernels(stock, nipo, CF..)but still the same..
now trying to use kh4 stock rom and see..
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
achillies400 said:
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
Click to expand...
Click to collapse
xD3S1x said:
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
Click to expand...
Click to collapse
yes, found it only happens when putting in my pocket. when charging over night or putting on my work desk, it didn't happen.
and yes, it happened few times when it turned off it self, it lost about 10% to 20% battery in just few minutes... the phone was warm when it happened. that was why i took out to check and found it already powered off..
xD3S1x said:
this happens to my Phone as well.. its kinda random...
Click to expand...
Click to collapse
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
yqed said:
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
Click to expand...
Click to collapse
lightening 3.2 = KG2
Batista 3.7 = KH3
Cognition 1.4 = KG6
all happened to shut down it self. so i guess it is not rom issue..
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
yqed said:
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
Click to expand...
Click to collapse
thanks for your advice, will try stock rom then
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
astoncheah said:
I noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
Click to expand...
Click to collapse
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
yqed said:
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
Click to expand...
Click to collapse
you got my THANK button too. but how to run "adb logcat"?
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
is there a guide on how to install Stock ROM back on? cant find any...
how can i root my sgs2...?
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
nikkoangelo said:
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
Click to expand...
Click to collapse
The phone did not rebooted in their store because they did not move it, you have a bad battery contact that can be fixed easy.
dusnoki said:
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Weird, people reported that app adds load to the phone. Why not use terminal instead to check the stats?
yqed said:
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
Click to expand...
Click to collapse
ops..missed you link..ok will read it.
lol, i do hope it's my problem and not my phone's.. i've been modding this and that on it for the past 3months since i bought it, i think it's time to treat it nicely like my girl friend and see what is her response to me.. it's been one day testing, so far ok.. thanks..

[Q] charging proplem

when I plug-of my charger from my phone when it fully charged the battery lelvel immediately drian to 96 or 97 or 99 please anyone know why
i think it began after using power back (I have the original one from samsung dependent
I think its an occurring problem with the
S2
Sent from my GT-I9100 using xda premium
mustapharma said:
when I plug-of my charger from my phone when it fully charged the battery lelvel immediately drian to 96 or 97 or 99 please anyone know why
i think it began after using power back (I have the original one from samsung dependent
Click to expand...
Click to collapse
A search would have answered the question as usual .
Standard to drop 3% even on stock .
jje
mustapharma said:
when I plug-of my charger from my phone when it fully charged the battery lelvel immediately drian to 96 or 97 or 99 please anyone know why
i think it began after using power back (I have the original one from samsung dependent
Click to expand...
Click to collapse
Try choosing a different Tom, sometimes that helps. You can also wipe battery stats in recovery. Last option, warranty replacement if your phone is still covered.
Sent from my SAMSUNG-SGH-I897 using XDA App
netmiztress said:
Try choosing a different Tom, sometimes that helps. You can also wipe battery stats in recovery. Last option, warranty replacement if your phone is still covered.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Why its not a warranty problem and will not be replaced .
You pull the plug you lose power .
Hundreds of posts on here if the OP wants to read up on batterys .
jje
jje
JJEgan said:
Why its not a warranty problem and will not be replaced .
You pull the plug you lose power .
Hundreds of posts on here if the OP wants to read up on batterys .
jje
jje
Click to expand...
Click to collapse
Why isn't it? I've had that problem on a couple phones, this one, my Motorola and my Sony Ericsson. I called AT&T and they gave me a warranty replacement.
Sent from my SAMSUNG-SGH-I897 using XDA App
i wipe battery state bt it still.sometimes when i reboot my phone it drian to 15 or below why i dont know
mustapharma said:
i wipe battery state bt it still.sometimes when i reboot my phone it drian to 15 or below why i dont know
Click to expand...
Click to collapse
Try a different rom. Sontimes that helps.
Sent from my SAMSUNG-SGH-I897 using XDA App
Wiping battery stats achieves absolutely nothing. Google have stated this more than a few times.
What you're describing might be a battery issue, it might be an issue with the USB/charging circuitry of the phone, or it could be none of the above (most likely).
If you're not running a stock rom (compeltely stock, not even a CFRoot kernel), find stock firmware & go back to/flash it. Head over to Sammobile.com to find/download stock firmware for your phone.
If you can reproduce the issue of 'when i reboot my phone it drain to 15 or below' it might be a hardware issue, but as JJE said a few days ago, you wouldn't get a replacement. You might get it repaired if it's definitely the hardware issue I described above.
But you've got a bunch of things you can do/try before you go down that path.
now days i noticed something
the first is when phone is fully charge if I plug it off immediately it will get down to 96 or 97
and it will not if i leave it for one hour or less than that
the second the battry drian to 15 or below it not always occur and it occur only when battery level below 50

When Battery is charged fully,it immediatly go down to 99%?????

I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
nhariamine said:
I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
Click to expand...
Click to collapse
Problem??? Because it drops to 99% after you unplug the charger??? That's way within the tolerances of the charge circuit. The real question is what kind of battery life are you getting?
FWIW, My stock T-Mobile SGS-III (i.e. dual core Snapdragon S4) often displays 99% when I unplug the charger. However, it's inconsequential as I get a full day of service from this battery
flashfox said:
Problem??? Because it drops to 99% after you unplug the charger??? That's way within the tolerances of the charge circuit. The real question is what kind of battery life are you getting?
FWIW, My stock T-Mobile SGS-III (i.e. dual core Snapdragon S4) often displays 99% when I unplug the charger. However, it's inconsequential as I get a full day of service from this battery
Click to expand...
Click to collapse
Well thank you man i thought i was the only one having this problem but fortunatly my phones can last a full and sometimes more than a day.Have a nice day.
Mine still stays on 100% approx an hour later. I.use to have that problem, u need to use different kernel like phenomenal 2.0 or siyah 1.5 beta3
Sent from my GT-I9300 using Tapatalk 2
Weird
Hmm that's weird, cause mine doesn't jump to 99% when i unplug charger (on stock firmware)
What firmware are you using now ?
If I were to unplug my phone and not touch it or wake it up it would be on 100% for 1.5 hours.
samsung made it like this to prevent overcharging well it was on S2
Happens to me as well, i've assumed it's just the battery fuel gage calibration being a bit off, and that's likely what it really is. This doesn't really matter, the fuel gage isn't very precise anyway, by design, so who cares.
This is not a problem.
The battery meter is reset everytime your phone charges to 100%.
Unplugged and checked an hour later and still at 100%...stock non rooted.
Sent from my SGH-T999 using xda app-developers app
Its supposed to do that to prevent overcharging or so I've heard but if you leave it plugged in for quite a while, it should stick at 100%.
Mine used to display 99%, but since a recent OTA update, it now stays on 100% once unplugged. Samsung must have altered it. Im on Stock Rom.
nhariamine said:
I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
Click to expand...
Click to collapse
i used to have the same once i got the phone, then i got a notification for a SW update, installed it, then it solved the issue,,,, my sw ver is 4.0.4
neowix said:
Hmm that's weird, cause mine doesn't jump to 99% when i unplug charger (on stock firmware)
What firmware are you using now ?
Click to expand...
Click to collapse
i'm using the latest version of UK firemware Stock and my problem is solved it was a bug from an app.
monestarazi said:
i used to have the same once i got the phone, then i got a notification for a SW update, installed it, then it solved the issue,,,, my sw ver is 4.0.4
Click to expand...
Click to collapse
i did what you did absolutly man and my problem now is solved by an Update via OTA to the latest version of july Stock Rom of UK.Thanks man!
I've noticed this as well. It usually happens when I leave it plugged in overnight but if I remove it when it reaches 100%, I'm usually ok.
Galaxy S3 on TMO

[Q] Samsung Galaxy S3 display went black and not turning on again after charging even

Hello,
I hope every one is fine and all is well with everyone of you.
Today something strange happened to my new Samsung Galaxy S3,when in the morning i woke up ,my samsung galaxy s3 display was complete black and only LED's were flashing at that time and after that i kept it on charge for about one and half hour and now nothing is working,no LED's,no power turn off and On button,even i took the battery out of it and then kept it again but same problem,i am very much worried about it.
I have never tried any updation or any other sort of jelly bean update yet.
Could you please let me know of some suggestion.
Your cooperation in this regard would be highly appreciated.
Many thanks in advance,
Best wishes,
Samsung S3 user
goldensnake99 said:
Hello,
I hope every one is fine and all is well with everyone of you.
Today something strange happened to my new Samsung Galaxy S3,when in the morning i woke up ,my samsung galaxy s3 display was complete black and only LED's were flashing at that time and after that i kept it on charge for about one and half hour and now nothing is working,no LED's,no power turn off and On button,even i took the battery out of it and then kept it again but same problem,i am very much worried about it.
I have never tried any updation or any other sort of jelly bean update yet.
Could you please let me know of some suggestion.
Your cooperation in this regard would be highly appreciated.
Many thanks in advance,
Best wishes,
Samsung S3 user
Click to expand...
Click to collapse
for how long did you keep your phone on charge before tryin to turn on?
jaidev.s said:
for how long did you keep your phone on charge before tryin to turn on?
Click to expand...
Click to collapse
almost One and half hour
goldensnake99 said:
almost One and half hour
Click to expand...
Click to collapse
ok , well is there any chance that your battery ran out last night? were you running low on battery yesterday night?
jaidev.s said:
ok , well is there any chance that your battery ran out last night? were you running low on battery yesterday night?
Click to expand...
Click to collapse
No i woke up in the morning,LED's were flashing and yesterday night i charged it 100 and the battery was full at the time.
Try flashing stock firmware, you can get it from sammobile
the latest ics is your best bet i think.
goldensnake99 said:
No i woke up in the morning,LED's were flashing and yesterday night i charged it 100 and the battery was full at the time.
Click to expand...
Click to collapse
just check if your phone is booting into recovering mode , upvolume button +menu key+ power on
jaidev.s said:
just check if your phone is booting into recovering mode , upvolume button +menu key+ power on
Click to expand...
Click to collapse
I am afraid that these buttons are also not functioning ;(
koen4x4 said:
Try flashing stock firmware, you can get it from sammobile
the latest ics is your best bet i think.
Click to expand...
Click to collapse
Could you please tell me how to try this firmware without turning it on,i have also tried to connect it to my laptop through USB but my lappy didn't detect it.
Download mode via vol down + PWR + Home and flash stock rom via Odin .
Requirements known working charged battery .
No download mode then buy USB recovery jig to try to enter download mode .
Fails then its a JTAG repair as they are usually cheaper than a service centre repair .
If phone is in warranty condition then a Samsung service centre .
jje
JJEgan said:
Download mode via vol down + PWR + Home and flash stock rom via Odin .
Requirements known working charged battery .
No download mode then buy USB recovery jig to try to enter download mode .
Fails then its a JTAG repair as they are usually cheaper than a service centre repair .
If phone is in warranty condition then a Samsung service centre .
jje
Click to expand...
Click to collapse
Thank you for your wonderful comments.It's been a great help.Anyway i have a two years of warranty from Samsung Saudi Arabia so i am gona talk to them first and after if they are not of of much help then i am gona upgrade it to jelly bean as you have suggested
Thanks !!

[Q] After goodbye didn't wake up :confused:

hi everyone
I updated my lumia 920 to portico and everything good just one thing that's if my battery goes empty and my phone says goodbye I connect the wire charger but the phone didn't wake up and take one hour to start and the battery percent was 6%
please help me
sorry for bad English :crying:
If ur battery goes down, then it is perfectly normal that u have to charge it for a while untill u can power it on again. This is the case both with iPhones and Android devices. This way the battery is protected from emptying, since then, it would be needed 4 the battery to get replaced, which on Lumia920 isn't an easy process. Heck, I don't think it can be done at home, maybe if some1 is skilled enuff.
thanks for u
but when I rolled the software back to (1232.2109.1242.1002) the problem disappear
and if I updated to (1232.5951.1249.1002) it's came back
where's the problem
mohageer said:
thanks for u
but when I rolled the software back to (1232.2109.1242.1002) the problem disappear
and if I updated to (1232.5951.1249.1002) it's came back
where's the problem
Click to expand...
Click to collapse
You just answered your own question. If it is there with one ROM but not the other then the problem is obviously the ROM is not compatible with your hardware. You also should not be flashing ROMS with less than 50% of your battery remaining. This is just to keep the risk of loosing power in midflash down.
Solarenemy68 said:
You just answered your own question. If it is there with one ROM but not the other then the problem is obviously the ROM is not compatible with your hardware. You also should not be flashing ROMS with less than 50% of your battery remaining. This is just to keep the risk of loosing power in midflash down.
Click to expand...
Click to collapse
no I tried to flash many ROM with different product code (059r0j3 my won) but the problem still found .... I think the problem with portico and my hardware

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