HI all,
My company phone is encrypted. I loaded NeatROM 4.5 after having been on NR 4.3 for ages and all was good, although some apps would not work. This morning, the phone locked up so I rebooted it but it would not boot successfully. So I decided to do a full data wipe but then, when the phone was rebooting, it asked me for my encryption passcode but it would not accept it. I am now locked out of the phone - it just will not take my code.
How could I go about wiping it completely or factory resetting it / the encryption code ? My code has obviously become corrupted or something.
Regards
C
try a generic sami rom
Related
Hello everyone, i creating this thread because i found a problem in my devices, this happen because i enabled Anti-Theft protection at my AOSP ROM, and remember exactly what is my PIN, and after i enabled it, and when i changed my SIM card, i got asked for Privacy Protection Password, normally what i must do just enter the PIN that i set while i am enabling Anti-Theft right? but when i instert my PIN there, the phone keep said that my PIN is wrong, but thats impossible that i miss typing it or forgot it because i just enabled it right before i changed my SIM, and because of that while i am using all of AOSP ROM at my phone, the phone keep asking me for Privacy Protection Password, i've do many way to solve this, like flashing my phone with original stock rom in fastboot of course i fortmat all my data, and already using spflashtool too, with format all + download / firmware upgrade, but the result still same, i am stacked here, i hope anyone who read this could help me
Thanks! and sorry if my english are bad
i have this problem too, just format data (not wipe data) from twrp, install aosp, done.
Hi there,
Recently decided to encrypt my phone. Unfortunately the process hanged with the information "Remaining time 00:00". I waited for 24 hours and rebooted the device. Unfortunately now userdata is encrypted and whatever password I type it sais sth like "You password is correct but the data i samaged. Please reset your phone". I have one critical app, that I need to recover - yes I forgot to do backup (I was sure I did, but I was wrong). Is there any way to recover the data.
At the moment of encryption SIM card was inserted and security pattern 4x4 enabled. The phone is HTC ONE m8, OS is CM13.0 (6.0 Marshmallow). I am familiar with how encryption works (more or less), twrp, fastboot etc. Just need some ideas...
Hi
Phone = Samsung J5 (SM-J530F)
We distribute Android phones to members of staff at our company.
As part of security remediation, the phones have been encrypted (using the in-built encryption) and added to an MDM solution.
As part of the MDM solution the phones are as above encrypted and blocked from carrying out factory reset. If you try to do a factory reset it says this is blocked by your MDM.
The issue we are now facing is that we have had a member of staff leave and the phone has run out of battery.
Upon turning on the phone we are presented with the 'require pin at startup' screen.
Unfortunately we do not know the PIN and are therfore unable to power the phone up. As a first point of call I thought I could flash the phone using Odin.
It has come to light that in order to get Odin to work, you need to boot the phone into 'download / Odin mode'. In order to do this, the PIN is required as well.
I have read numerous forums of people suggesting to use the platform tools (ie. fastboot). Upon reading instructions on how to do this, they have said to put the phone into download mode again as per above which requires the PIN again.
Is anyone able to suggest a solution to get into an encrypted Android phone that has require PIN at startup enabled and has factory reset disabled.
Are there any tools that will just completely wipe the storage and re-flash with a firmware without needing to get into the Android system?
The phone in question is a Samsung J5 (SM-J530F)
Thank you in advance
I followed instructions to lock the bootloader/flashing of my Moto G5 Plus. I did it from bootloader, and it stated that the process would delete user data. I did it anyway. When the phone turns back on it asks me for a pattern. I enter the pattern that is set up but it says that its wrong. I try to fail so that I have the option to access through google, but that option never appeared.
I went back to the bootloader and tried to factory reset it, but it doesn't do it. I can't do anything form bootloader because the USB debugging is turned off now.
My guess is that the phone deleted all my used data, but failed to restore factory defaults. Therefore, it asks for a pattern that doesn't exist.
Can any of you think of a solution for this problem? I don't have the recovery anymore (deleted when I tried to turn my phone back to stock).
Thanks in advance!
** PLEASE UNDERSTAND -- I'M LOOKING TO PRESERVE THE DATA, NOT RESET THE PHONE AND ERASE EVERYTHING**
My daughter, unexpectedly, passed away last month and I just received the phone from the investigators. I didn't know her PIN but want to preserve any data.
My daughter's phone displays "Your phone is encrypted for security. To start up your device, enter your PIN." A number of attempts at the PIN has left me with 3 attempts before it resets to factory default settings.
When I contacted AT&T for help, they directed me to Samsung. The Samsung technician directed me to a YouTube video that claims to download the data, perform a factory reset and then restores the data. It seems very sketchy to me and would rather talk to the experts here.
I have rooted phones in the past but it's been 4+ years. I am very cautious about trying anything that would jeopardize losing the data for good.
I have seen one video that demonstrates unlocking the PIN by installing TWRP, browsing with the File Manager to /data/system/ and renaming whichever file is associated with the PIN (ie. gatekeeper.password.key, gatekeeper.pattern.key, etc.). I don't know how to install TWRP if her phone doesn't have USB Debugging enabled. She and I have identical phones so I am willing to try anything on my phone prior to trying it on her phone.
** NOTE ** Through some trickery of swapping SIM cards, I was able to reset her Google password having Google text a code which has to be entered in order to set a new password.