Desperate To Unlock S9+ & Preserve Data/Memories - Samsung Galaxy S9+ Questions & Answers

** PLEASE UNDERSTAND -- I'M LOOKING TO PRESERVE THE DATA, NOT RESET THE PHONE AND ERASE EVERYTHING**
My daughter, unexpectedly, passed away last month and I just received the phone from the investigators. I didn't know her PIN but want to preserve any data.
My daughter's phone displays "Your phone is encrypted for security. To start up your device, enter your PIN." A number of attempts at the PIN has left me with 3 attempts before it resets to factory default settings.
When I contacted AT&T for help, they directed me to Samsung. The Samsung technician directed me to a YouTube video that claims to download the data, perform a factory reset and then restores the data. It seems very sketchy to me and would rather talk to the experts here.
I have rooted phones in the past but it's been 4+ years. I am very cautious about trying anything that would jeopardize losing the data for good.
I have seen one video that demonstrates unlocking the PIN by installing TWRP, browsing with the File Manager to /data/system/ and renaming whichever file is associated with the PIN (ie. gatekeeper.password.key, gatekeeper.pattern.key, etc.). I don't know how to install TWRP if her phone doesn't have USB Debugging enabled. She and I have identical phones so I am willing to try anything on my phone prior to trying it on her phone.
** NOTE ** Through some trickery of swapping SIM cards, I was able to reset her Google password having Google text a code which has to be entered in order to set a new password.

Related

[Q] Enter recovery password?

So my daughter got a hold of my phone. "I think" she tried entering the password too many times. Now phone just displays:
Just my Background Picture and this message below.
"To unlock, enter recovery password"
______________________________
Under this message is a Emergency Call button.
I tried my phone password, google password, and Outlook password. All not working. After entering my password, and it is incorrect I get this message:
"You have incorrectly attempted to unlock the phone 1 times. The phone will now be reset to factory default" OK button. (DONT CLICK OK, Just restart phone by holding down power button)
I then just power off and restart. After restart -> Samsung logo -> Verizon logo, it goes back to the "To unlock, enter the recovery password" screen.
Don't want to go to factory default, Any help or suggestions???
Verizon Samsung S3
Verizon just pushed out the KitKat update to my phone last month.
NOT rooted, just stock Verizon ROM.
I can call this cell. I still works. But can't get to regular unlock screen. Always just goes to this Recovery password screen.
Do a hard reset.. no another way
Really... Is there no Default "recovery password". I don't remember setting one up. Any Google work around? I tried searching online, and I don't see anything about this "Recovery Password"... Is this new or do people just not get to this screen?
Well, if there is any Odin-flashable recovery for your phone, you can flash it and then pull important data using ADB. You can also take a Nandroid backup and then use Nandroid Manager to see if you can recover any more data from the ROM.
This will void your warranty.
Bingo... So if anyone is still having this issue, you DON'T have to do a factory reset. I finally solved it (at least it worked for me). Here's how I did it. You need a Google account setup already for this phone. Go to: wwwgooglecom/android/devicemanager (add dots, come on xda, I'm not a newbie -> join in 2009) I tried to Locate and I tried to Ring, they both worked, but you need to do this -> Click the LOCK icon. Then it will try to find your phone. If it does find it, it will ask for a NEW password to "LOCK" your phone. After entering your password, your phone will "LOCK" itself. (Even though it has been locked out already) Once that is done, I went back to my phone and try entering this "new" password I setup in the: recovery password location. It works. Good luck...
Not sure how to mark this Thread as Solved...
Bloody Legend!!
You wanted to say thanks mate.
My S5 has presented me with this screen twice, in the past week! The first time it wiped my phone (and SD card).
Happy New Year!!!
J.
Going to wwwgooglecom/android/devicemanager doesn't work anymore. Now when you try that process, you will get a pop-up saying that the device is already locked and the new password you put in will not be used. You are still required to put in the old Recovery Password. I have wiped the phone and tried to find where one would put in a recovery password and cannot find it.
I contacted Samsung and they told me to use their system. Go to findmymobile(dot)samsung(dot)com and log in (assuming you registered). I logged in, went through the process to unlock my phone. I could see the notification that the unlock was successful, but the lock is still in effect. Samsung support said I would have no other option than to wipe the phone again. I asked how I could get support for the Android lock that was in effect, and they referred me to support(dot)google(dot)com. If you go there, and work your way through the menu, you find that the manufacturer of the phone is supposed to handle Android OS support.
So Samsung has added a proprietary remote unlocking feature, but somehow forgotten to disable the built-in one. Since they have that extra "feature" they won't support the default one.

Locked device using Android Device Manager. Can't remember password.

Device is a SM-N916S from Samsung (Galaxy Note 4 S-LTE Exynos 5433 ver.) for anyone that's wondering. It's current state : Completely stock with no root. USB debugging disabled. No Samsung Account linked to device. Can't change password through ADM. No more guesses left for the password anymore, any more will reset the phone.
So yeah. For the past few days I've been trying to bypass Android Device Manager's remote "Lock" feature that's meant to keep your data safe from theives. As for why? Long story short : I tried to pull a cruel prank on my brother by remotely locking his device through ADM. I have since forgotten the password (it was a random combination of letters and numbers that I thought I could remember, but obviously not.) and trying to set a new password through Android Device Manager just gives me the infamous "Since Google has verified that a screen lock is already set, the password you entered won't be needed." error message.
Now, if this was phone that belonged to me, I would just install a custom recovery and remove the password with a password disable zip, but unfortunately, that is not an option here. Oh yeah, I should probably mention that I CANNOT void the warranty (as in trip the KNOX counter) under ANY circumstances and would very much like to avoid a factory reset. Am I out of luck here? Or is anyone here aware of a method that can be used to bypass the ADM lock / or a way to backup data without root access / adb. Thanks.

[HELP] Locked out of encrypted J5 and unable to flash due to PIN required at startup

Hi
Phone = Samsung J5 (SM-J530F)
We distribute Android phones to members of staff at our company.
As part of security remediation, the phones have been encrypted (using the in-built encryption) and added to an MDM solution.
As part of the MDM solution the phones are as above encrypted and blocked from carrying out factory reset. If you try to do a factory reset it says this is blocked by your MDM.
The issue we are now facing is that we have had a member of staff leave and the phone has run out of battery.
Upon turning on the phone we are presented with the 'require pin at startup' screen.
Unfortunately we do not know the PIN and are therfore unable to power the phone up. As a first point of call I thought I could flash the phone using Odin.
It has come to light that in order to get Odin to work, you need to boot the phone into 'download / Odin mode'. In order to do this, the PIN is required as well.
I have read numerous forums of people suggesting to use the platform tools (ie. fastboot). Upon reading instructions on how to do this, they have said to put the phone into download mode again as per above which requires the PIN again.
Is anyone able to suggest a solution to get into an encrypted Android phone that has require PIN at startup enabled and has factory reset disabled.
Are there any tools that will just completely wipe the storage and re-flash with a firmware without needing to get into the Android system?
The phone in question is a Samsung J5 (SM-J530F)
Thank you in advance

Help! - Phone was stolen with ADB debugging enabled!

Hi all, hoping you knowledgeable folk can help.
Unfortunately my Pixel 3 was stolen today. The phone was setup with an alphanumeric password to unlock the device, so I know from that sense the device is protected. I cannot locate the device and have sent an erase command from the Android device admin page and changed just about every password I can think of.
What I'm really worried about is could someone with the right knowledge access my personal data on the phone? It's my fault, but I had left ADB debugging enabled for some work stuff and I'm worried that some could gain access to the information - apps, photos, notes etc - stored on the device without too much effort.
The device was enrolled in an Android for Work / Android enterprise and I know that after 6 failed password attempts my work profile will remove itself from the phone, but I'm not sure what happens after that. I am assuming the password to unlock the device stays as is on the phone.
The phone was not rooted and completely stock.
Can someone please let me know if the thief could access the data on the phone, perhaps via USB? There is so much personal info on there I am terrified of what someone with access could do.
thanks for your help.
1. Hi , if your phone is stolen with adb option enabled , the person who stole your device can easy remove password and access to your phone !
2. If that person does not understand something in the removal of the password whe will probably do " Factory Reset " after that hi will face another problem and that is FRP ( Factory Reset protection ) this means that to access to the phone he need to put Google Account which was registred on the phone before he do Factory Reset .
3. In that way solution is to send him to some service to remove frp protection or if he know easy trick to bypass frp protection he got full access to device .
4. Even if he do factory reset and data is removed still is on internal phone memory which can be recovered whit some special tool or software .
5. In this case your options is :
a) International Mobile Equipment Identity ( IMEI )
With 15 digits numbers from your cell phone for example 358206/08/2260178 you can report to Police that your cell phone is stolen and give then information what model is , which collor , etc... This information if you don't know you can find from imei .
One of the site that you can use is : https://www.imei.info/
b) Another way if your device is not factory reset is if you had Android Manager enabled to the settings , login to your Google account , go to paired device and see if is Online and ip location or place where is device , also police can trace your device by IP adress but device must to be conected to the internet!
c) If your device was stolen to the public or in the place which has security camera ask some of those people if can help you by giving you video from security camera to see who is that person and with that video go to police in order to try to identify that person.
Good luck ....

Realme 1 unlock phone pattern (no data loss)

From last 7 days I'm unable to use my phone as it won't unlock despite entering correct pattern. I even entered recovery mode & bingo it accepted the pattern. I don't want to wipe data for no fault of mine. Realme kindly help. I can't even enable USB debugging or else i would've tried to retrieve my data. Google find my phone is useless as no option to change password. Why should I suffer & be forced to lose my documents, camera photos, 2fas due to no fault? Please help.

Categories

Resources