Play Store not connecting - Android Q&A, Help & Troubleshooting

Hi folks,
I'm having a really hard time right now trying to get my Play Store to work. Every time I attempt to open it I get the "not connecting - retry" error. I've looked online for a solution but any suggestions I've found haven't worked.
I have a Galaxy S3, running Omega v33.2 (4.1.2).
My time and date settings are correct, and haven't changed from when Play Store was working.
I've uninstalled Play Store updates.
I've tried clearing the cache from Play Store.
I've installed a modded Play Store, (ChelpuS), to see if this makes any difference.
Play store had been opening and working correctly until just 2 days ago, and if it helps, the last things I downloaded through it were "Freeze" and "1Weather".
I really hope someone can help.
Thanks
Sent from my A700 using Tapatalk 2

Only thing i can suggest is bk up all ur files and then factory reset ur phone u mite have to do it a couple of times and then it mite work.theres some vids on utube that help i had same prob myself and did that and it worked
Sent from my gt-i9100 using xda app-developers app

hey even I hav git the same problem in my htc a310e explorer.... if I go through Through the factory reset... then where wil I get my system apps.? will they get erased.? I feel crippled without my google playstore...
---------- Post added at 10:14 AM ---------- Previous post was at 10:06 AM ----------
please do help me.. my phone is rooted... and still has the stock OS.... I m facing dis problem since a week...

just clear cache and reboot

Related

Cant dwnload or update apps from Google Play

Hi guys and geeks, its time to work your magic and fire up your amazing brain cells. I am totally new here and its my first post, so please dont be that hard at me if ill screw something up
So my problem is after a 2 weeks usage of international version of my SGS3 i got a big problem. It started totally from nothing, to be specific it stopped through day.
Yesterday morning i was updating 1 app from Google play and i left my phone on desk.
I got back to it in evening and found out that 4 apps cannot be updated from unknown reason. I tried manual start of download- nothing, it will not start to download. just rolling the bar. I also found that i cant download any new app from GPlay.
I made a factory reset of phone today. Set it up, and its ready to go. IT STILL CANT DOWNLOAD THAT APPS. Why? Wifi is working normally (ONLY WIFI), can browse websites and so on.
Anyone help ??
Goto settings/Application manager/Google Play Store and select clear data and cache then see if it works.
Just google server problem mybe. Just wait
Sent from my GT-I9300 using xda app-developers app
I cleared data cache already,and it doesnt worked. Server problem? HUH.... maybe.... Though i highly doubt its server problem because i was asking a few my friends with android phones about this and their market is ok.
So got any ideas? Cuz im now stuck with empty phone after fact.reset and i cant work on it though.
Bump! Any suggestions?
Goto App manager again and uninstall updates.
Nope, i also combined it with phone restart. It cant download apps or update them.
go to settings, accounts and sync, remove google account. Add account again and it should work.
Sent from my GT-I9300 using xda premium
Did it twice now. Result? Phone likes to roll bars. But thats all he wants to do. Still cant start download.
So i contacted Samsung Customer Support about this and i described it at whole. The guy said he would do exact same thing and i have done good. He gave an advice of taking out the battery for 15 mins - it would reset the device and pull it in and try. Still nothing.
Any idea out there? Because if i will not be able to do more, im sending this damn phone to for service repair because i have 2 years warranty. This is truly f*cking unbelievable. My first Android device. Upgraded from HTC HD2. 600€ phone. Crap.
Had a similar problem a few days back where it just gave an error message. Went into settings / all apps and cleared data from Google services framework. Rebooted and it was fixed.
Edit: just remembered, the above solution may have helped but it didn't completely fix my problem. Had to reboot into recovery, the in the advanced tab had to run 'fix permissions ', then all was fine. Only thing I could think of that may have caused the problem was flashing and testing cm10 before restoring my backup.
Sent from my GT-I9300 using xda premium
Tried Google Service Framework, didnt helped.
So i got into that recovery mode but there was no advanced tab. Only something like reboot now, wipe cache, wipe partition, factory reset .. Tried Wipe cache, and so on... Didnt helped....
Check your memory. Make sure there's at least 600-700mb left. My S3 kept giving me update errors whenever my internal memory fell below 500mb
Sent from my GT-I9300 using xda app-developers app
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
pingo10 said:
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
Click to expand...
Click to collapse
Well if you want to start fresh, flash a CF root kernel and wipe cache, dalvik, system and then a factory reset. Flash a new rom after that. Don't reboot your recovery while doing this because you've wiped 'system' . What ever problems you had should have gone. I normally follow this procedure to make sure for a full wipe
Hope this helps
Sent from my GT-I9300 using xda app-developers app
Sir, i have truly no idea what are you talking about, im just getting that i have to load onto phone some loader and then flash some new rom which im 100% not going to do since i have fresh 2 year warranty and im not planning to break it.
I have already decided. Im calling authorized service center about details for sending my phone to get repaired. Either they will fix it, or ill get a new phone. Only good and Better.
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
pingo10 said:
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
Click to expand...
Click to collapse
Hi, I had the same problem as you and I 'fixed' it by Stopping the 'Downloading' rolling bar and then resuming it. I found that fixes it
Let me know if this works :good:
I wanted to try it but there is no pause button though, look for yourself
https://www.dropbox.com/s/atfo12nk9yb0ril/2012-08-01 09.28.21.png
https://www.dropbox.com/s/uovxx4vm42y9pcb/Screenshot_2012-08-01-09-28-27.png
All right, there has to be a way to get this working since I had the same problem too
Try this :
Turn your phone off and on
Open Play Store and go into the screen where it says "X Updates available" and they are listed in rows
Click Update All and then the blue loading line starts to animate. Wait for a few seconds then click the X next to the first item that is downloading to stop it
Click Download/Resume again​
It should start downloading.
The above steps worked for me, I got the S3 day before yesterday and I came across this problem for about 10 minutes 'til I did the steps above
Let me know how it goes :fingers-crossed:

storage capacity insufficient ?

Guys, i have a strange problem.
when updating some apps (like Flipboard} i get the error "storage capacity insufficient"
wth? I got 11Gb free on my phone! I am on stockrom, any idea?
Aye, I have the same problem, matey!
I'm on stock ICS XXLG8 (BTU- Bio Thermal Unit XD). Caaaaaaan anyone help us? I've cleared Google Play Store's data. Didn't work. I wiped cache. Didn't work. I don't know what else to do!
Root/System/App and delete the relevant .odex file
If we're not rooted, we can't access root. It's completely stock ICS.
sandeman11 said:
Guys, i have a strange problem.
when updating some apps (like Flipboard} i get the error "storage capacity insufficient"
wth? I got 11Gb free on my phone! I am on stockrom, any idea?
Click to expand...
Click to collapse
Are you using Lucky Patcher?
if the aswer is yes, just go to the app>menu>Troubleshooting>Remove fixes and backups
Let me now if that help you
I'm not rooted. I'm not using Lucky Patcher. I have the same problem. (>_>)
John Death said:
Are you using Lucky Patcher?
Click to expand...
Click to collapse
Nope not using Luck Patcher.
Problems occurs only with Flipboard and camera360 Ultimate.
no more idea's?
Uninstall them and re-install?
I also once had the same problem during installation of asphalt I factory resetted and problem gone
Sent from my GT-I9300 using Tapatalk 2
Pfff no idea. More apps reporting this error.
Whatsapp
Maps
Flipboard
And camera360 ultimate
Today i wanted to install a new app (avast) from Google play but instant getting this error
Just a thought, may try clear data of PlayStore and perhaps also uninstall update of PlayStore if any.
well, actually i did that already.
its only possible to un-install the update of playstore because its a "system-app"
this thing really bothers me, i am coming from an rooted HD2 that i flashed constantly with a new rom. Finally i was tired from it because of the storage capacity. I bought myself a phone with an 16GB storage and i get the same error except i have 11GB free in storage, grrrr
thanks for your suggestions :good:
Today i called samsung support.
The girl i spoked to suggested that i transferd my photo's to SD-card because the apps problably needed the 11.3GB storage to update....
i just hung up the phone..
the only thing that i know causing that error is bcoz of lucky patcher but in your case. i think its better to do factory reset? it wont damage your android..dont worry.. try it. and may i know if u using any custom rom? or kernel? app that u install
With 11GB to play with I'd think it isn't InternalSD space needed. I'd guess the msg is really telling you the 1GB is too full. Which might be why Factory Reset works - clears out the extra SW loading into RAM. I'd look on Play for a utility to manage/clear memory and see if that changes things. If so, take a close look at what you're loading and make sure you really need it.
---------- Post added at 02:50 PM ---------- Previous post was at 02:22 PM ----------
I had a look around Play - I'd stay away from RAM Manager, it wants you to DL other stuff (including a Casino app) when you start it. I looked for ones with a Pro version; the Dev has to impress you with the free one to get you to upgrade so (IMO) you get a good deal on the free one. Smart RAM Booster looks good but I like the list of features in Memory Booster - RAM Optimiser.
Can't hurt to give one of them a try and see if it helps things. Others here may know of more S3-specific tools. Mind you, Smart RAM Boster (& Pro) are also on Samsung Apps so that might be the way to go, initially at least.
EDIT: Hm... Memory Booster is also on Samsung Apps - in both cases, Samsung has a 15c premium on the Pro versions - looks like it costs exgtra to use Samsung Store for apps. Hadn't realised that before this...
One rule with Gingerbread and up: dont use memory "optimizers". Ever!
As already said in second or third post of the thread: it most likely is a leftover odex file. Remove it (afaik formatting cache+dalvik cache solves it too) and everything works fine again
Sent from my GT-I9300 using xda premium
Finally i "solved" the problem.
Flashed to a custom rom
Thanks for your time guys!

big problem

this is a problem im working on for a year now .
I use a rooted ZTE Skate with a custom rom.
All hacking applications and google play store versions are not wosrking.
Dsploitn start shows java.net.socktexception on all versionsost
Droidsheep: Doesnt find any accounts in network, the sa me with faceniff. :
Wifikill : shows computers but cant cut internet of them.
Play Storen start stops wrking immidiately
alread flashed other rom still the same
if you want logcat of any application post
hopefully anyone can help me
Sent from my Skate using xda app-developers app

Error message when installing an app...

Hi all!
I have a strange thing happening with my father's phone... (s2 not rooted)
When I try to install Skype I get a message that I can't "uninstall" the program and that I have to free more memory. Hmm...
He had Skype installed before but uninstalled it awhile ago but is now in need of it again.
I don't have a clue what to do...never seen that error before!
Can anyone help me?
Sent from my GT-I9100 using XDA Premium HD app
Post a screen shot of that message.
ICS? All stock? Like all parent's devices?
Sent from the little guy
........
u get that error and have 2 option : manage app or cancel..like this????some app need free space requirement in sd or internel to install...same with me when i trying to instaall wild blood..i check play store it need 2Gb free space memory to install....but skype??it not to big right...??try reset ur phone (setting reset not factory reset).
let me know if i wrong i still noob
gastonw said:
Post a screen shot of that message.
ICS? All stock? Like all parent's devices?
Sent from the little guy
Click to expand...
Click to collapse
Hi!
Thanks for the answer!
I'm not at my parents right now but i will post a screen shot as soon as possible!
/zwooosh
PS. ICS and fully stock and yes like all parents devices!
malaysia_sWat said:
u get that error and have 2 option : manage app or cancel..like this????some app need free space requirement in sd or internel to install...same with me when i trying to instaall wild blood..i check play store it need 2Gb free space memory to install....but skype??it not to big right...??try reset ur phone (setting reset not factory reset).
let me know if i wrong i still noob
Click to expand...
Click to collapse
Hi!
Thanks for your answer as well!
Yes a dialog appears with the options "manage apps and cancel". But the strange thing is that memory wise there's no problem and even more strange...it doesn't refer to that I want to install it but rather that I can't uninstall it even though it's not installed???
I will post a screen shot later this weekend, I hope that u guys still will look at my post and maybe can give me some feedback then!
/zwooosh
PS. I hope to not have to factory reset the phone...It wound suck for only the problem with skype! If I do a reset it will erase all data (including all apps) right? I hope to avoid that too.
I forgot to say that I can install all other kinds of apps from the store...hmm!?
Yeah, don't factory reset it just for skype. See if any skype leftovers are found in you device, check folders and whatnot.
Waiting for that screen shot tho.
Sent from the little guy
I cant install rom toolbox pro..same problem..as wild blood..but it solved..this toolbox??i dont know..what caused it..i uninstall it because it keep force close...couple minutes after tht I want instll it and get this error.
Maybe it not properly uninstall..ideleted the data but nothing works...it hppen to me right now
Sent from my MT11i using xda premium

[Q] xenozu player won't play video anymore on Gear S!!

XENOZU !! player won't play video anymore on my Gear S !!no matter with wifi or connecting to the phone via bluetooth? It always shows this screen. youtube-com-devicesupport
was working perfect until few day ago...
updated firmware to BOC1 , nothing change..
tried to reinstall app, no change..
factory reset watch ... nothing
Same problem was find on gear s google communities from Sharon Chen post
unfortunately i can't post the link...
any advices.. any one have this message error ??? Thanks.
I have the same issue. Weird. Is it working for everyone else?
Nope
Mine just spins and never loads.
---------- Post added at 12:14 AM ---------- Previous post was at 12:01 AM ----------
I was going to check to see if they recently updated the app but I can't find it in the app store anymore
Well at least I'm not alone lol.
This is Youtube's fault as they changed something and stopped supporting certain hardware. If you read the video that comes up in Xenozu it states something like this. As of now though they have not patched or updated the program, and I am not actually sure if they can or not as I am not knowledgeable about the exact details. The developers had a great app, so let's hope there is a way to update the code to have it still work with the changes Youtube implemented.
Guess this sums it up https://support.google.com/youtube/answer/6098135?hl=en
Update is available. You have to DL it via Gear Manager

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