Google Play error - Galaxy S III Q&A, Help & Troubleshooting

Has anyone else had this problem? When I try to download apps from play Store I keep getting an error message unable to download (927).
Usually can end up downloading but it takes 2 or 3 times getting this message before it will download.
I have tried a number of different roms and get this with all of them, even went back to stock rom and still got the error message.
Cheers

Packet loss due to ISP or your router doesn't like your phone, try another wifi source/ISP.

Its a server side issue. If you're on wifi, try turning it off then turning it on again, allowing the phone to reconnect. If not, try using mobile data.

I had thought a similar thing but it has happened a couple of times when not using wifi only mobile data.

Related

[Q] Connection issues

I picked up two G-Tabs on Woot, and I have the stock ROM loaded on both of them. One is working fine ("Good One"), the other has some kind of connection problem ("Bad One").
On the Bad One, it connects to my wifi and the internet browser works fine. However, whenever I run an app that requires an internet connection, I get an error. For example, I installed Yahoo messenger on both tablets. On the Good One, I can log in just fine. But on the Bad One, when I try to log in, it tells me, "Sign in failed. - Failed to retrieve data from the server." When I try to log in to the stock Kindle app, I get the error, "Please check your Wi-Fi or Mobile Network connection and try again."
Again, my wifi is working just fine generally -- it shows me connected, and I can browse the web. I just can't run these apps without getting some variety of a connection error.
I am running the stock ROM. I have rebooted, and I also ran the recovery procedure (turn off, then turn on while pressing the + volume button), and it didn't help. Any suggestions?
Viewsonic G Tablet Connection Issues
Had the same issue. I also ran the recovery procedure, but I went ahead and restored the device to factory setting (yes, I had to wipe it clean). Once it rebooted, I loaded the problem apps (Pandora, Kindle, etc.) and they worked with no issues. Good luck.

Wifi error after OTA update

Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !

[Q] Internet dead, Wifi + mobile surfing!

For the past two days I am unable to do any internet activities with my SGS2...
I can connect to the two WIFI networks at my house but whenever I run web applications, try the browser or anything connected, nothing works (Get a page not found error on Google).
The mobile surfing does the exact same thing, with Wifi on or off along side it.
I called my phone's provider and they had me reboot it ficve times with no change...
They then told me to call the Samsung help center (which just opened last week, for some reason, and has three people dealing with all the calls. It MAY take them three days to get back to me.
What the hell is going on?I tried uninstalling alll added applications and trying again, hoping it had something to do with it, but no change.
Any ideas?
you are not alone in this boat
samsung screwed it this time, I bought 2 devices of which one has the same issue.
You will be trying lots of things including FW update or whatsoever, nothing will bring the 3g of this thing to life, I noticed that I can make it breath some net, after taking of the battery/sim for a while, but then after some time it's gone again.
See this thread: http://forum.xda-developers.com/showthread.php?p=17927441#post17927441
Saamsung should be able to replace these devices.
Tamir
Damn, so my only option is exchanging the device?

[Q] Xperia P mobile data issues

I have posted this on the Sony Xperia P forums but I have yet to to get a response. As this is a pressing issue, I have to return the phone to the store by tomorrow at the latest or not at all, I post it here aswell.
I just bought my Xperia P last week. Since I've been having connection issues. It started, as far as I can tell in such a short period of use with the wifi connection. When I would go out of range of my home wifi it would freeze, only fix was to reboot the phone. It would not switch over to mobile data at that point either so I had no connection at all untill I rebooted. I've since been trying to figure out why the wifi froze. I've reinstalled the latest phone update through PC Companion and I've factory resetted the phone on the device itself.
My wifi issues appear to be fixed after this however, and equally annoying, now my mobile data won't work. I see the H appearing next to the reception bars and arrows up and down appear next to it but no web page will load, facebook or mail don't work either. I've been trying going in airplane mode, just toggeling the data connection, rebooting the device, nothing works consistently. Sometimes mobile data will work, but more often it wil not.
I have contacted the store and they are willing to exchange the phone. However, I wanted to check here first to see if this is a common problem, if its a software issue, a new phone won't help much. If it is a software issue, is there anything I can do to fix it myself?
The phone came with ICS preinstalled.

play store problem

I tried to use a VPN to access the japanese play store and got a "retry connection". I have fixed this problem many times with the info in these forums but this time it wont work. Whenever I try to sign in it will give me a different window than what I usually sign in with. After I try to sign in I will get a message saying there is a connection error with the store.
I will have a pic up later. When I get to a computer

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