4G issues - HTC Droid DNA

Hey guys been having issues with 4g. It works only intermittently in my DNA (even though it shows the indicator in the status bar), but if I put my sim in my Galaxy Nexus it works flawlessly. I've tried flashing kernels, new roms, and even going back to stock with ruu, but no luck. I've even switched to a new sim card. Anyone else have this issue? Or know of a fix? I'm hesitant to do a warranty exchange because the phone has the "relocked" tag in the bootloader (but no tampered tag).

I saw this too starting last week. I thought it was because i got a new sim. But then i put the sim in a different phone and have noticed that it is doing the same thing. Only thing i can think of is it's aproblem with Verizon. And not localized since your not here in Ga.

dragonstalker said:
I saw this too starting last week. I thought it was because i got a new sim. But then i put the sim in a different phone and have noticed that it is doing the same thing. Only thing i can think of is it's aproblem with Verizon. And not localized since your not here in Ga.
Click to expand...
Click to collapse
Yeah it's driving me crazy. no one else here is having the issue and I've drove through the state recently without any change. 3G however works fine when it connects to that. I'm wondering if somehow I bricked the radio Flashing/Changing roms and kernels.

I've been experiencing this problem as well. It's so annoying. Using the app OpenSignal it's funny to see my status display 4G, but when I check with the app it always says no data.. It is very frustrating. Hopefully the SIM update dropping tomorrow will fix this.

kamkid279 said:
I've been experiencing this problem as well. It's so annoying. Using the app OpenSignal it's funny to see my status display 4G, but when I check with the app it always says no data.. It is very frustrating. Hopefully the SIM update dropping tomorrow will fix this.
Click to expand...
Click to collapse
Whats the sim update tomorrow?

JoeDroid said:
Whats the sim update tomorrow?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2232144
New Update for Sim card issues.
Please don't touch my "Thanks" button, it doesn't like you...

iosh8er said:
http://forum.xda-developers.com/showthread.php?t=2232144
new update for sim card issues.
Please don't touch my "thanks" button, it doesn't like you...
Click to expand...
Click to collapse
too late already pressed it xd

Related

Serious Data Problem

So long story short, I opened a new line and swapped my hardware to the new line for the TB on my line. After I left BB, I called Verizon to do the swap. They said they couldn't because my SIM card was programmed for the original line and I had to go back to a VZW to get a new provisioned SIM, which I did. It worked when I left, but since late last night, I have no 4G or 3G. Any ideas what the issue could be?
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Breakthecycle2 said:
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Click to expand...
Click to collapse
when i first got my phone, the original 4g card wasnt working. turns out is was just bad... they swapped it for a new one and all is well. so i'm assuming u've already tried to reboot and see if that helps. maybe that card is bad as well? hmmm....u should go back to see if they can swap out to another one.
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Should I go back?
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
maybe try a *228 and press 1 to program .... just a thought, I hate having to deal with customer service
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
orcsbane13 said:
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I'd assume there is some good system in place for phones ordered online and what not.
How did anyone who ordered their phone online activate?
-Gilgamesh- said:
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
Click to expand...
Click to collapse
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Geegolly said:
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Click to expand...
Click to collapse
Improperly seated SIM card? Corrupted memory that a battery pull resets? Good Karma?
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Wow, exact same experience I had yesterday. I went in late, like 5:00 PM. I had to wait a while for someone to actually help me, but once I said what phone I wanted it wasn't more than 20 minutes to get the transaction done.
Do NOT do *228.
I had this same problem today when activating my phone. Just call Verizon and they will walk you through getting it activated correctly.
Ironically, on my way to VZW it suddenly started working. LOL. "clog" in the system? I don't know, but it's fast as hell!
I don't have 4G in my area yet but I got the TB anyway. I love it. But the 3G does the same thing, just keeps dropping out.
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
hotdawwgman said:
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
Click to expand...
Click to collapse
Nevermind lol
Sent from my Ginger Tazz using XDA App
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Jrocker23 said:
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Click to expand...
Click to collapse
doesnt it still update the other radio? not everything uses lte.
No need for *228 because the sim card now is provisioned with auto PRL for when the phone does enter 3G service
DO NOT EVER ESN SWAP THE PHONE TO A NON 4G
Just like mentioned initially, the sim card and phone are designed for 4G lines only so swapping back to your old 3G device or onto another line is a bad idea.
If your trying to do an alternative upgrade and the store your at is full of morons, ask them if they could possibly do a Customer Provided Equipment Upgrade and then then ring out the phone in their point of sale system with the contract you have signed.
Until VZ Corporate figures out another way to do alternative upgrades, this is the only method I have found to get around this
Yes in many cases (including me) we have found it to take a while for 3G or 4G to stay on. Give it time. dial #832 to prove your phone can make calls and receive text messages. anywhere from 10 to some cases an hour before the phone is in full lock.
If your still having a problem go out for a walk or drive, heard switching between towers can help push the process.
I had the exact same problem as the OP, to fix it Verizon made me go back to best buy, you have to get the phone exchanged for a new one and then they have to call in to setup the new untouched TB on the line you want it on. Believe me it took 3 hours for them to finally fix it, and that's what did it.
Sent from my ADR6400L using XDA Premium App

Internets keep cutting out

I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Could be APN settings. I don't know them off hand, but they are listed in post 2 of the miui thread.
If it happens on multiple ROMs it could also be a bad SIM card. Does it do it on pure stock? If so, try a new SIM card.
Sent from my Galaxy S II (i777)
ok, thanks. ill look them up. this issue is making me want to switch back to my iphone, but hopefully this will fix it cause i like android, just this is getting old
Are you talking about wifi or 3g?
Are you using any battery saving apps like Juice Defender?
ZeroIsntTheHero said:
Are you using any battery saving apps like Juice Defender?
Click to expand...
Click to collapse
This. I haven't seen this issue reported often, and in the past, it's turned out to be an app interfering with the connection. If not, it's likely an apn issue.
randrewm97 said:
I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
lourivellini said:
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
Click to expand...
Click to collapse
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Wow, i didn't even consider that.
I will be trying and will report back. If this fixes it i will owe you my life!
I might have to switch back to cm7 just to name sure it's the Sim card that's causing it.
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
ill try this out tomorrow. just now when checking my email i had to turn on airplane mode and back off to get data to work.
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
so just to clarify, i shouldnt haft to change apn settings and my phone shouldnt be doing this on non stck roms, right? sim is likely the problem? this has gotten really old really quick and its embarrassing when im trying to show my friends something but my phone isnt working.
Your phone should work fine on any ROM you find here. Mine does. I never have to play with APNs, even on miui. I never have to play with airplane mode or power cycle. But, when my SIM was bad I would drop data connectivity all the time. Calls would fail (outbound only), and other glitchy reception issues. Sometimes airplane mode fixed it, sometimes power cycle, sometimes airplane mode on, power cycle, and all times it was temporary. Its worth a try, shouldn't cost anything to get a new SIM. If they give you trouble at the store just tell them you called 611 and they told you to go in for a new one. If that doesn't fix it go warranty route for a new phone.
Sent from my Galaxy S II (i777)
randrewm97 said:
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
Click to expand...
Click to collapse
Those APN settings have worked fine for me on both CM7 and every Sammy ROM I've used. I always have (unrelated) problems with MIUI, so I can't verify that one.
So i went today and got a new SIM. Its been about 9 hours, but no problems yet. Time will tell if it works, but im willing to bet that was the problem, and this is why.
When i went to get my sim, the guy there told me that when ATT started rolling out 4g phones (which includes 3.5g) many employees had trouble with their data switching on and off until they switched their sim cards.
Then i started thinking to myself - I've had the problem about as long as I had my SGS2, and only had the problem with AOSP roms on my captivate - then i made the connection.
When i used a stock, or stock based rom on my captivate, i had no problems. The second i used an international ROM, or an AOSP rom is when i would have the issues. What is the difference between the roms............. The ATT rom doesnt have hspa+ enabled, so using my old "3g" sim card i was fine. No 3.5g to connect to to cause problems. CM and international Roms would use that new 3.5g network and would then screw up.
That is my theory anyway, and if it turns out true it would have solved one of my biggest annoyances with android. (or at least my android experience)
fingers crossed
i too went in and got a new sim. my phone service actually quit working before going in. id get calls and i could hear them but they couldnt hear me. i replaced the sim and all is good. where miui would hang and data would freeze and id haft to redo the airplane mode trick, it would just hang for a sec or 2 and then start downloading again. ive only had it hang 2x now and i think its because it might be switching from hspa to 3g or even wifi.
so for the sim card thing worked. if it fails in the mean time, ill come back to this and give an update. thanks for suggesting it being the sim card cause i wouldnt have thought of that.
I'm another day strong without any problems. I don't know of its due to the new sim or because i switched to a Samsung based rom. I should switch back to test, but I'm loving the speed of icsrewed right now.
If i had to guess i would say it's due to the sim, and if so, there should be a sticky somewhere that says to make sure your not using an older 3g sim card. Would have saved me months of aggravation.
Will report back after a few more days. In a week or so I'll switch back to cm to see if it fixes it there as well.
That's one reason I generally buy my phones at the att store (authorized reseller, but dedicated to att phones). Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
quarlow said:
That's one reason I generally buy my phones at the att store. Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Amazon Mobile just sends you a new simcard anyways lol
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
zynine said:
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
If you go directly to an AT&T store they replace it for free.
penguinlogik said:
If you go directly to an AT&T store they replace it for free.
Click to expand...
Click to collapse
Yup just show up. They shouldn't charge. as long as your an att customer theyll take care of you. I've never heard of anyone paying for a new Sim. If you lose your Sim I've heard of them charging people, but i doubt they'll charge even then.

[Q] Cell Radio Cuts Out Completely

Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
CurlyCoconutTree said:
Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
Click to expand...
Click to collapse
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
same just happened to me. but i had airplane mode for almost half a day.
Thanks!
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
Thank you much! Hopefully, I'll figure out what's going on.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
That's not my problem. Intermittently, I get no bars, and an 'x' in the corner.
Still struggling
Logcat is great, but nothing is coming up as to why my cell reception cuts out.
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
Something similar, had it in airplane mode, switched it off while at the gate and made 2 calls successfully. Notice in customs that I don't have a signal and figure maybe because they have jammers there for some reason. Get to airport doors and still no signal, had to call my hotel shuttle on my other phone. I rebooted the phone while on the shuttle and got proper signal again.
kevev said:
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Click to expand...
Click to collapse
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
CurlyCoconutTree said:
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
Click to expand...
Click to collapse
This sucks that you are still having the same issue after 4 months. Try flashing one of the Jelly Bean KDZ files for the P769:
http://forum.xda-developers.com/showthread.php?t=2107971
If that does not work I am not sure what else to try. It could be a network issue or the phone still has a hardware problem which would require LG to fix.

Los of Service on all ROMS

I don't know what to do anymore. I started getting LoS about a month ago and no matter what ROM, Kernel I use I get it about 2-3 times a day. I have to reboot the phone to get it back. I am on stock RUU now and I am still getting it.
I don't know if it could be Verizon because I live in a big city and I get it randomly plus it only started about a month ago.
I am S-ON.
I am thinking about taking it to Verizon, but haven't decided yet. It they give me another phone, won't that come with the new OTA that is un-rootable? Or is it?
Does anyone know what might cause this LoS?
Chances are if you do take it to verizon to get a replacement the new phone will most likely have the new ota.
Sent from my HTC6435LVW using xda app-developers app
AvatarOfFrost said:
I don't know what to do anymore. I started getting LoS about a month ago and no matter what ROM, Kernel I use I get it about 2-3 times a day. I have to reboot the phone to get it back. I am on stock RUU now and I am still getting it.
I don't know if it could be Verizon because I live in a big city and I get it randomly plus it only started about a month ago.
I am S-ON.
I am thinking about taking it to Verizon, but haven't decided yet. It they give me another phone, won't that come with the new OTA that is un-rootable? Or is it?
Does anyone know what might cause this LoS?
Click to expand...
Click to collapse
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
Bigandrewgold said:
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
Click to expand...
Click to collapse
Yep... I got that crap for the first time... today! Had to reboot my phone to get rid of it. I'm running Viper 1.2 with stock kernel, S-Off...
I wonder if running the stock kernel in this new version of Viper Rom is the reason for my getting the LOS... I've had my phone for the last 4 months... hacked from day one.... unlocked, rooted, s-off... zero problems... now I've been on Viper Rom 1.2 since release... and now this, but NO problems with previous Viper Roms and Cubed Kernel
..... Hmmmmmm
tomcat7165 said:
Yep... I got that crap for the first time... today! Had to reboot my phone to get rid of it. I'm running Viper 1.2 with stock kernel, S-Off...
I wonder if running the stock kernel in this new version of Viper Rom is the reason for my getting the LOS... I've had my phone for the last 4 months... hacked from day one.... unlocked, rooted, s-off... zero problems... now I've been on Viper Rom 1.2 since release... and now this, but NO problems with previous Viper Roms and Cubed Kernel
..... Hmmmmmm
Click to expand...
Click to collapse
Possible you messed up your radio by being s-off. Have you flashed complete stock? Perhaps reflash the radio? You may just need a new sim card.
123421342 said:
Possible you messed up your radio by being s-off. Have you flashed complete stock? Perhaps reflash the radio? You may just need a new sim card.
Click to expand...
Click to collapse
I've had no problem with my sim card at all... As far as I know... no problem with the radio either, but have only been on this new Viper Rom 1.2 for just over a week. If it does it again... I'll report, then reinstall the Rom, Kernel, & Image... and report results
Any way to test the radio or is it possibly just a fluke los? Ironically enough... it happened at the exact moment I received one of those telemarketer calls, which was blocked by call blocker... Hmmmmmm...
tomcat7165 said:
I've had no problem with my sim card at all... As far as I know... no problem with the radio either, but have only been on this new Viper Rom 1.2 for just over a week. If it does it again... I'll report, then reinstall the Rom, Kernel, & Image... and report results
Any way to test the radio or is it possibly just a fluke los? Ironically enough... it happened at the exact moment I received one of those telemarketer calls, which was blocked by call blocker... Hmmmmmm...
Click to expand...
Click to collapse
It's not the Rom, or the kernel, or the radio. It happens on stock unrooted too. It's a known hardware issue with the DNA. If the SIM card is inserted perfectly you'll never see the error, bit if it's not then it can cause issues. Most of which can be alleviated by reseating the SIM, but the most extreme cases require a new SIM.
Sent from my HTC6435LVW using xda app-developers app
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
How do I take the Sim card out ?
AvatarOfFrost said:
How do I take the Sim card out ?
Click to expand...
Click to collapse
With the tool that came in your phone box, or a small paperclip, or similar item. You just insert it in the hole next to the SIM card slot.
Sent from my HTC6435LVW using xda app-developers app
Just wanted to add I have got this too. Glad to know I am not alone. I have not re-seated sim card yet just rebooted. When it starts to get worse I will try that
I had this issue a few times and everytime I found that installing the latest gapps fixed that problem
canemaxx said:
I had this issue a few times and everytime I found that installing the latest gapps fixed that problem
Click to expand...
Click to collapse
Where can i find these apps? I'm having this exact problem. The text messaging works, but cant receive or make calls
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
Click to expand...
Click to collapse
I think my problem is even worse because I'm having tons of signal loss during a day and the message preparing SIM card appears all time. I've tried everything, roms, kernel, radios and no luck. What do you mean with resetting SIM? Taking it off back on?
Finally if i switch to 2g mode I've no signal loss at all, so I wouldn't say it is just a sim issue.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
M0rtiferrimus said:
What do you mean by loss of service? The phone won't recognize the SIM card?
Edit: just saw all the replies advocating SIM card fixes. I was going to say that it is a known issue that Verizon is just ignoring, but that's already been covered. Other fixes, besides replacing or reseating the SIM card, are rebooting and toggling airplane mode on and off. For PUK code locked errors, reboot the phone.
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I think my problem is even worse because I'm having tons of signal loss during a day and the message preparing SIM card appears all time. I've tried everything, roms, kernel, radios and no luck. What do you mean with resetting SIM? Taking it off back on?
Finally if i switch to 2g mode I've no signal loss at all, so I wouldn't say it is just a sim issue.
Sent from my HTC6435LVW using xda app-developers app
By "reseating" the SIM, I mean taking it out and *carefully* putting it back in. I have not tried this personally, but it seems to work for some people.
The most frustrating part about this problem is that it isn't manually reproducible to check if its fixed, so you can't just take the phone into a vzw retailer and show it to them, since theyll just reboot it and think that they've fixed the problem. I would recommend toggling airplane mode on and off though.
ryan.a193 said:
Where can i find these apps? I'm having this exact problem. The text messaging works, but cant receive or make calls
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you can find them at goo.im Yeah its weird cuz I had the same thing and reinstalling the gapps solved it perfectly
I used to get this issue all the time. I re seated the sim card once and then took the ota and have never had a problem since then.
Sent from my HTC6435LVW using xda app-developers app
Just an update, I reseated the SIM card yesterday (it had three pairs of scratches on the contacts, leading me to believe this is a hardware problem). I have not had this problem since, even with a reboot and a toggle of airplane mode.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
are you getting sim card errors? If so, reseating your sim card should fix it. and if it doesnt just go get a new one
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Yea a sliver of tape on the top may help too
Sent from my Galaxy Nexus using xda premium
---------- Post added at 04:08 AM ---------- Previous post was at 04:08 AM ----------
M0rtiferrimus said:
Just an update, I reseated the SIM card yesterday (it had three pairs of scratches on the contacts, leading me to believe this is a hardware problem). I have not had this problem since, even with a reboot and a toggle of airplane mode.
Sent from my HTC6435LVW using xda app-developers app
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Good to hear.
Sent from my Galaxy Nexus using xda premium

Galaxy Note (I717, AT&T version) Signal Issues

Ok so I finally fixed my charging issues with a new charger port, exact same piece as the last one, but now I'm not receiving texts or calls.
I have never rooted this phone, I have only updated it to 4.1.2, and I did a clear cache and factory reset just to make sure it wasn't a buggy app or anything. But still I get no texts or calls, and that's a major issue. I'm not sure what's wrong with it, I made sure every connection on the inside was connected. Someone please help, I can't deal with a phone giving me more issues.
xan326 said:
Ok so I finally fixed my charging issues with a new charger port, exact same piece as the last one, but now I'm not receiving texts or calls.
I have never rooted this phone, I have only updated it to 4.1.2, and I did a clear cache and factory reset just to make sure it wasn't a buggy app or anything. But still I get no texts or calls, and that's a major issue. I'm not sure what's wrong with it, I made sure every connection on the inside was connected. Someone please help, I can't deal with a phone giving me more issues.
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Have tried calling your carrier?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
captemo said:
Have tried calling your carrier?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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I'd rather not have to deal with AT&T, their customer service has always been a pain for me to use. The network works just fine using my older phone, which is only using 3G, and it works fine on my parents' phones and they also use the Note but they've never had issues with the charge port or the network like I have. Is it just something with the new pcb that has the charge port?
Modem
Try finding the stock modem for your device and flashing it from twrp, I had a bit of a signal issue on mine earlier and that fixed it
If you are using a sim card from another phone, you will need to get a 4G sim card from at&t. Or you can deal with customer service and ask them to reprovision your sim card.
Restl3ss said:
Try finding the stock modem for your device and flashing it from twrp, I had a bit of a signal issue on mine earlier and that fixed it
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That, I have no idea how to do.
rangercaptain said:
If you are using a sim card from another phone, you will need to get a 4G sim card from at&t. Or you can deal with customer service and ask them to reprovision your sim card.
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And I'm using my 4G sim in my old phone, the note came with the 4G sim.
It is the usb charge port that you replaced causing the problems. Went through 3 different ones to get one that worked. Double check that you got the grey wire connected properly also. Look for version 3 parts.

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