Related
I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Could be APN settings. I don't know them off hand, but they are listed in post 2 of the miui thread.
If it happens on multiple ROMs it could also be a bad SIM card. Does it do it on pure stock? If so, try a new SIM card.
Sent from my Galaxy S II (i777)
ok, thanks. ill look them up. this issue is making me want to switch back to my iphone, but hopefully this will fix it cause i like android, just this is getting old
Are you talking about wifi or 3g?
Are you using any battery saving apps like Juice Defender?
ZeroIsntTheHero said:
Are you using any battery saving apps like Juice Defender?
Click to expand...
Click to collapse
This. I haven't seen this issue reported often, and in the past, it's turned out to be an app interfering with the connection. If not, it's likely an apn issue.
randrewm97 said:
I had this problem running miui, cm7, and now I'm on unnammed. I've used all the modems and still nothing helps. I thought unnammed didn't have this problem? To fix it I haft to flip to airplane mode and back, then its fixed.
Sorry if this has been asked. I'm on taptalk on my phone and I don't know how to search with it
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
lourivellini said:
I've had the same thing happen to me on other AOSP roms too. On both the SGS2 and my captivate.
I just switched to iscrewed to see if the prob is still there. Its hard to reproduce the bug, but it happens when i go from either:
1. being connected to wifi for a long time and then leaving that area, mobile data doesnt turn back on
2. being in a bad service area for a long time, and then leaving it, mobile data doesnt turn back on.
The worst thing about it is i use google voice for texts, and thats usually how i can tell that it cut out, because i stop getting texts from people.
I love android and google, but honestly if problems like this dont get ironed out, then as long as the next iphone has a decent size screen im probably switching over.
FYI this has occurred when i had the bare minimum installed on my phone, and i never use any ridiculous battery saving apps.
Click to expand...
Click to collapse
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Wow, i didn't even consider that.
I will be trying and will report back. If this fixes it i will owe you my life!
I might have to switch back to cm7 just to name sure it's the Sim card that's causing it.
quarlow said:
Have you tried a new SIM card? My problem was similar, and followed me from one phone to another as you describe. New SIM card fixed it right away.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
ill try this out tomorrow. just now when checking my email i had to turn on airplane mode and back off to get data to work.
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
so just to clarify, i shouldnt haft to change apn settings and my phone shouldnt be doing this on non stck roms, right? sim is likely the problem? this has gotten really old really quick and its embarrassing when im trying to show my friends something but my phone isnt working.
Your phone should work fine on any ROM you find here. Mine does. I never have to play with APNs, even on miui. I never have to play with airplane mode or power cycle. But, when my SIM was bad I would drop data connectivity all the time. Calls would fail (outbound only), and other glitchy reception issues. Sometimes airplane mode fixed it, sometimes power cycle, sometimes airplane mode on, power cycle, and all times it was temporary. Its worth a try, shouldn't cost anything to get a new SIM. If they give you trouble at the store just tell them you called 611 and they told you to go in for a new one. If that doesn't fix it go warranty route for a new phone.
Sent from my Galaxy S II (i777)
randrewm97 said:
also, i tried the apn settings on the first page of the miui thread and it didnt work. i tried those settings on miui, wiui, cm7, and unnammed but they all made it so that my internet didnt work at all.
Click to expand...
Click to collapse
Those APN settings have worked fine for me on both CM7 and every Sammy ROM I've used. I always have (unrelated) problems with MIUI, so I can't verify that one.
So i went today and got a new SIM. Its been about 9 hours, but no problems yet. Time will tell if it works, but im willing to bet that was the problem, and this is why.
When i went to get my sim, the guy there told me that when ATT started rolling out 4g phones (which includes 3.5g) many employees had trouble with their data switching on and off until they switched their sim cards.
Then i started thinking to myself - I've had the problem about as long as I had my SGS2, and only had the problem with AOSP roms on my captivate - then i made the connection.
When i used a stock, or stock based rom on my captivate, i had no problems. The second i used an international ROM, or an AOSP rom is when i would have the issues. What is the difference between the roms............. The ATT rom doesnt have hspa+ enabled, so using my old "3g" sim card i was fine. No 3.5g to connect to to cause problems. CM and international Roms would use that new 3.5g network and would then screw up.
That is my theory anyway, and if it turns out true it would have solved one of my biggest annoyances with android. (or at least my android experience)
fingers crossed
i too went in and got a new sim. my phone service actually quit working before going in. id get calls and i could hear them but they couldnt hear me. i replaced the sim and all is good. where miui would hang and data would freeze and id haft to redo the airplane mode trick, it would just hang for a sec or 2 and then start downloading again. ive only had it hang 2x now and i think its because it might be switching from hspa to 3g or even wifi.
so for the sim card thing worked. if it fails in the mean time, ill come back to this and give an update. thanks for suggesting it being the sim card cause i wouldnt have thought of that.
I'm another day strong without any problems. I don't know of its due to the new sim or because i switched to a Samsung based rom. I should switch back to test, but I'm loving the speed of icsrewed right now.
If i had to guess i would say it's due to the sim, and if so, there should be a sticky somewhere that says to make sure your not using an older 3g sim card. Would have saved me months of aggravation.
Will report back after a few more days. In a week or so I'll switch back to cm to see if it fixes it there as well.
That's one reason I generally buy my phones at the att store (authorized reseller, but dedicated to att phones). Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
quarlow said:
That's one reason I generally buy my phones at the att store. Usually they will price match, and they know things like that. My SIM went bad when I had my captivate. Later when I upgraded to a faux G phone the att rep knew I would need a new SIM, and replaced it then, even though it was only a month old. They also knew the "3G" data plan needed to be converted to a "4G" (still unlimited) plan on their system for me to get data.
You don't get that kind of assistance when you buy at Walmart, online, etc.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
Amazon Mobile just sends you a new simcard anyways lol
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
zynine said:
Interesting, maybe next time if my data refuses to work I should bug at&t for a new Sim card. I had problems on different roms including stock rom where I had to turn off and on my data or else it will not work. But I think my modem might have played a role. Data seems fine now.
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
If you go directly to an AT&T store they replace it for free.
penguinlogik said:
If you go directly to an AT&T store they replace it for free.
Click to expand...
Click to collapse
Yup just show up. They shouldn't charge. as long as your an att customer theyll take care of you. I've never heard of anyone paying for a new Sim. If you lose your Sim I've heard of them charging people, but i doubt they'll charge even then.
For some reason my rooted stock S2 (from Bell unlocked using on Rogers) can't answer calls. I can call out without any problems but if someone is calling me, it'll hang up on them as soon as I answer. They then get a busy signal.
Any ideas?
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
bala_gamer said:
Try Clearing the cache of phone.apk
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Can't find phone.apk.... I deleted the cache of dialer.apk and the problem still remains. I also completely turned off call blocking and everything.
When I answer a call, it immediately disconnects.
This is interesting to hear. My wife and i are both on rogers. She has a rooted and rommed captivate and i have a rooted and rommed nexus s. We are both having the same issues for that last couple days. Weird stuff. Never happened before.
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Ya I am confused lol. I have been on the same rom for a few weeks now. Just started happening to both of us all of a sudden. Not sure if it is a certain app that we both have installed and its screwing up our phones? Just not sure at all.
Sent from my Nexus S using xda premium
ThaiM said:
I put my SIM card into my wife's S2 (also stock and rooted) and it works properly. Accepts incoming calls. So it must be something with my device specifically and not network related. Strange... I've removed any possible suspect apps to no avail so far. Perhaps a core app update is the culprit.
Click to expand...
Click to collapse
Please let me know if you find a solution. I am trying a few things but no luck
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
This may be it. I recently signed up for Rogers One Number but never use it. That's the difference me and the wife's S2. She's not registered for One Number. Hmmmm..... But it's weird that my SIM accepts incoming calls on her device though.
tankrider said:
I've been having the same issue with incoming calls all weekend, in my case I was able to rule out hardware by swapping SIMs with another Rogers phone.
On the phone a few times with Rogers Tec Support and I was told this was an issue on their end, from what I'm told it's related to the Rogers One Number service which I did register for a couple of months back. Although I don't use the RON service anymore it's still active on my account.
I just had Tec Support remove it from my account and am just now getting my incoming calls again.
Click to expand...
Click to collapse
hey thats great to hear. I will try and get rid of Rogers one as well. Go figure eh. Thanks for the info
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
ThaiM said:
Just got off the phone with Rogers Customer Care. Removed Rogers One Number and BAM! Back in business! Thanks tankrider!
Click to expand...
Click to collapse
No problem, glad you got it sorted.
Yes. Same here. Getting rid of rogers one solved everything.
Sent from my Nexus S using xda premium
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
Click to expand...
Click to collapse
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
Click to expand...
Click to collapse
Its a common bug. My gf n I get it often
Sent from my HTC6435LVW using xda app-developers app
autolycus89 said:
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
Click to expand...
Click to collapse
Have you tried in gsm only mode? I have same problem and preparing SIM card issue doesn't come up in 2g mode. I was reading this kind of issue is produced most likely by a faulty 3g antenna.
Sent from my HTC6435LVW using xda app-developers app
I experience this problem frequently too. Not sure if there really is a fix for it. Toggling between airplane mode works for some people, reseating the SIM card, gently erasing the back of the sim card, applying 2 layers of tape to the sim card tray to keep the card seated appropriately, exchanging for a new SIM, putting phone into airplane phone and removing sim than replacing sim card, remove sim card than boot into recovery and clear cache and dalvik, etc.. yes I've tried most of these but to no avail. The OTA update may have helped a little I am not sure. Most believe it is a hardware issue that really can't be permanently fixed. If anything else is found let us know. Such an annoying problem that totally ruins this amazing phone.
There's different issues being discussed here. It sounds like you're having the issue where you need to toggle airplane or network sometimes when switching between networks or from WiFi to mobile data.
It's not device specific, there's some decent articles on it and in the early days we thought it was a Verizon issue. But it's actually a Sprint problem too I learned on accident when I was trolling their forums.
When the network is activated, on a device with a SIM card on Verizons network, the preparing SIM notification is actually describing a process very similar to *228 back in the olden days before LTE that was done when first activating a device on the CDMA network. The LTE network is different in that everytime it connects to the network is does that SIM activation process.
I know on my networks here, there's a changeover in one place it happens about 50 percent of the time.
If that's what is happening to you and toggling airplane fixes it, I think it's an LTE/network symptom and not due to a faulty device.
However I have a device I'm about to warranty with a hardware failure I'm thinking. It gets data great but absolutely no voice ever, never had an incoming call or anything. Or made an outgoing call in the month I've had it. It doesn't bother me I didn't buy this thing to talk on, but I'm donating the device so I'm going to have it fixed.
Anyway, from all the OP has posted so far, I'm not feeling like it's a hardware or device issue, however as more info develops that opinion may evolve.
Sent from my HTC6435LVW using Tapatalk 2
U r the man Charlie. I am having an identical issue as op. And based on occurrences relevant to location it seems that this is only an issue when under 4g service-atleast for me-. Toggling airplane mode reactivates SIM as u said and restores full functionality. However, I have noticed the time needed to pass for said issue to reoccur is significantly shorter unless a full restart is preformed. If fastboot is enabled the issue persists. My question is this; if this is a network issue -which I'm sure it is at least in part- what software wise -if anything- could be going on a full restart fixes?
Sent from my HTC6435LVW using xda app-developers app
I'm a gsm user and I'm having the issue in a non 4g lte network. I have preparing SIM card every couple of minutes. If I toggle to gsm only mode everything is perfect, not even a single issue. Looking to the logcat, when the error comes up, it shows a message about ICCID number doesn't match stored one and then invalid radio technology. Is this software or hardware? I'm really confused. I've already tried everything from software side, kernels, radios, roms, RUU to stock.
Sent from my HTC6435LVW using xda app-developers app
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
zetachi said:
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
Click to expand...
Click to collapse
Tried it, still nothing. Thank you though.
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Did you try a factory reset???
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
joshm.1219 said:
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I have. Still nothing unfortunately.
tech_head said:
Did you try a factory reset???
Click to expand...
Click to collapse
Yes sir 3 times to be certain.
abendx said:
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
Click to expand...
Click to collapse
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Alexithymia2010 said:
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
Click to expand...
Click to collapse
Just tried it, still no dice. Thank you for your input though.
ezizzle95 said:
I have. Still nothing unfortunately.
Yes sir 3 times to be certain.
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Just tried it, still no dice. Thank you for your input though.
Click to expand...
Click to collapse
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Alexithymia2010 said:
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Click to expand...
Click to collapse
It says a sim card has been activated?
ezizzle95 said:
It says a sim card has been activated?
Click to expand...
Click to collapse
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
It does not fry the sim anymore it just puts you in a 3g prl, after a week or to or after you cut your phone off it will auto update back to 4g prl
Sent From My Hyperdriven S4
mb use odin and re-flash the stock rom? I never seen/faced issue like this but would like to help to find the solution, just in case I might deal with such thing later.
trook said:
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
tech_head said:
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
Click to expand...
Click to collapse
I see. Yeah It just said my SIM was activated.
Just wanted to give this a bump to see if someone has any ideas
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
I had SMS/MMS problems recently but now everything is working again. What version you on... MDK? And what ROM are you on?
edit: Here's a thread with some insight of what's going on http://forum.xda-developers.com/showthread.php?t=2654822
Sent from my SCH-I545 using Tapatalk
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
It is a known Verizon network issue. There is people way above the front line staff working on it. They don't tell the front line staff this because since it's just limited to aosp and they only support stock, unrooted phones they tell people there is no issue. They could send you ten replacements phones and they all will do the same thing. It's not the phone, it's not the AOSP rom, and it's not your sim card. It's a bizzare issue that makes all aosp roms ever made not work in certain areas, mostly central pa but others as well. There is another xda user working directly with the engineers providing me updates. I will let you know when we find out a resolution.
Here is my thread which is for the Note 2 with the same issue. There is also links that others have posted in my thread with the exact same symptoms since 2/20/14.
http://forum.xda-developers.com/showthread.php?t=2662658
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
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Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
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@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
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Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
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Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
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Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
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im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
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gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
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From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
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pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
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Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
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The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
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If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
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Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
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