Google Play Store stopped working - Android Q&A, Help & Troubleshooting

So I moved from WP7 to Android.
While setting up the phone, I enter the gmail account details and while "Signing-in", a popup appears saying "Google Play Store has stopped working". I clicked OK and completed the setup.
When I try opening the play store from the app drawer, the same message appears and I have also tried signing-in to another gmail account, same message.
I tried this in Viper ROM and CM10.1 for Rezound.
Can some help with this?
Thanks

lamborg said:
So I moved from WP7 to Android.
While setting up the phone, I enter the gmail account details and while "Signing-in", a popup appears saying "Google Play Store has stopped working". I clicked OK and completed the setup.
When I try opening the play store from the app drawer, the same message appears and I have also tried signing-in to another gmail account, same message.
I tried this in Viper ROM and CM10.1 for Rezound.
Can some help with this?
Thanks
Click to expand...
Click to collapse
three guesses just try them:
1. clear data and cahe of google play store.
2. goto /data/system and delete accounts.db
3. if the above of the two not helps then reflash the rom
Hit thanks if i helped u

Did all the above. After flashing another ROM, the Stopped working message is not popping up anymore but the Play store cannot connect. It says "No Connection", although the internet is working fine in the browser, news etc.

I flashed another ROM, but still the same thing.

lamborg said:
Did all the above. After flashing another ROM, the Stopped working message is not popping up anymore but the Play store cannot connect. It says "No Connection", although the internet is working fine in the browser, news etc.
Click to expand...
Click to collapse
Bro,you should check your date.Some apps won't connect to Internet with wrong year/month like Opera,Play Store..

Bluezzy said:
Bro,you should check your date.Some apps won't connect to Internet with wrong year/month like Opera,Play Store..
Click to expand...
Click to collapse
Did that too. Date and time are correct.

lamborg said:
So I moved from WP7 to Android.
While setting up the phone, I enter the gmail account details and while "Signing-in", a popup appears saying "Google Play Store has stopped working". I clicked OK and completed the setup.
When I try opening the play store from the app drawer, the same message appears and I have also tried signing-in to another gmail account, same message.
I tried this in Viper ROM and CM10.1 for Rezound.
Can some help with this?
Thanks
Click to expand...
Click to collapse
Try going to the same menu and hitting clear data and clear cache? Might do the trick, thats all I can think of. If you're rooted, you can try freezing it and unfreezing.

Did you deactivate any apps in application manager of the Android system settings, like the apps Download, Google Play Services, etc?
Sent from my GT-I8190 using xda app-developers app

sunsero said:
Did you deactivate any apps in application manager of the Android system settings, like the apps Download, Google Play Services, etc?
Click to expand...
Click to collapse
(I got it working with reenabling them again after deleting app data and uninstalling the updates for Google Play and Services, Google Hangout. Then the preinstalled Play Store reappeared and everything got updated again including the Play Store.)
Also I did deinstall a manual Play Store update I could not open after installation. Anyway Play Store was no more visible in application manager but I used some other tool to get to the screen allowing to uninstall, I think this was the tool "Uninstall APK" in "Android Assistant".

Related

[Q] Play store doesn't work

The play store doesn't work in my phone, after flashing FXP138.. He shows "Server errors"
Any idea ?
I had the same thing happen before. I go to settings...apps...clear cachr and data on playstore then go to google services framework and clear cache and data. Reboot phone. Should work after you reboot.
Thanks for your answer, but it doesn't work..
There's another thing you can try: In settings, go to accounts and syncronization, delete your gmail account, reboot phone, enter your gmail data again and synchronize. It worked for me once.
1st go to settings then application then all. Remove all accounts from your fone, Clear cache and data in Google services framework, Google Play store and accounts manager, and force close, make sure your time and date is correct (tick network provided) as nothing Google will work with incorrect time and date. And turn phone off and back on again and try signing into gmail or Talk app in, before trying the play store ...
I hope this fixes the problem....
Sent from my LT22i using Tapatalk 2

Unknown issue with Google Play services - Gmail 5.0

Hi all,
I have this weird issue with the new Gmail 5.0 (updated directly from Play Store) and it keeps brining this message up and FC: Unknown issue with Google Play services. All the other Google apps work perfectly fine, it's just the new Gmail and Inbox that don't work.
Deleting the GmsCore.apk and re-installing via Play Store is not an option as it wouldn't let me in the Store then. I am running LegacyXperia CM11 on my Xperia Ray. I should mention that I side-loaded an updated services apk from apkmirror.com, perhaps, someone can upload their Google Play services apk?
Help will be appreciated. :good:
Gee Mail
Just received the update and get the same issue. Now can't use GMail at all.
I have the same issue too.
But I was using the ART, and I can open the gmail app after switched back to dalvik VM.
I will stop using ART in (4.4)m which has many compatibility issue (even with google!) , fallback to dalvik VM and wait until Lollipop.
CM-11-20141104-NIGHTLY
Jelly Bean 4.3
hkdennis2k said:
I have the same issue too.
But I was using the ART, and I can open the gmail app after switched back to dalvik VM.
I will stop using ART in (4.4)m which has many compatibility issue (even with google!) , fallback to dalvik VM and wait until Lollipop.
CM-11-20141104-NIGHTLY
Click to expand...
Click to collapse
I'm on stock rom 4.3 so it's not an ART issue.
Do you suffer from space insufficiency?
Are you trying to cure that thing by moving applications that get updated from /data/app to /system/app?
If yes then this might be your problem. Here is what I had.
With latest Google play services update all Google apps (Maps, YouTube, Gmail and Inbox by gmail) were working fine.
Then I needed space so I took the updated Google services apk which took a lot of space in my data partition and moved it to my system partition where its predecessor used to be. I did it completely well using root explorer and checking all tricky parts. I should mention that I study computer engineering and I've been into android more than 5 years so I know my way around.
Immediately after the transfer:
YouTube didn't load anything.
Gmail showed me the same message as you.
Maps force closed.
Inbox by gmail showed me a message of "oops something went wrong please try again later".
It is now my understanding that Google play services has become a very sensitive application that sadly should not be messed with. Especially with a completely redesigned and revamped app such as gmail 5.0 or inbox by gmail. They are just not THAT compatible yet to be able to keep working together after they've been moved around inside partitions.
My suggestion find the latest .zip of "pa gapps" flash it, update the apps that need updating and leave them as they are. They should work like that.
That aint it either
Mr_Element said:
Do you suffer from space insufficiency?
Are you trying to cure that thing by moving applications that get updated from /data/app to /system/app?
If yes then this might be your problem. Here is what I had.
With latest Google play services update all Google apps (Maps, YouTube, Gmail and Inbox by gmail) were working fine.
Then I needed space so I took the updated Google services apk which took a lot of space in my data partition and moved it to my system partition where its predecessor used to be. I did it completely well using root explorer and checking all tricky parts. I should mention that I study computer engineering and I've been into android more than 5 years so I know my way around.
Immediately after the transfer:
YouTube didn't load anything.
Gmail showed me the same message as you.
Maps force closed.
Inbox by gmail showed me a message of "oops something went wrong please try again later".
It is now my understanding that Google play services has become a very sensitive application that sadly should not be messed with. Especially with a completely redesigned and revamped app such as gmail 5.0 or inbox by gmail. They are just not THAT compatible yet to be able to keep working together after they've been moved around inside partitions.
My suggestion find the latest .zip of "pa gapps" flash it, update the apps that need updating and leave them as they are. They should work like that.
Click to expand...
Click to collapse
I'm afraid not. This is just an standard install of stock rom no root and certainly not moving files in system areas. All that's happened is I allowed to install the Gmail update then EPIC FAIL.
I have Gmail 5.0 (1569867) and Google Play Services 6.1.88 (1557022-036)
Guys, any update on this? It's getting really annoying to constantly reflash my rom from time to time... Is it possible that Google failed this much?
remove and reinstall the Google play services solved problem.
I've the same issue here but in a very custom rom, thought was my fault
Gee Music
Now after receiving an update of Google Music I now get a permanent notification saying "Unknown issue with Google Play services. Requested by Google Play Music'
So folks what do we do? Uninstall updates? Disable? Will rolling back break the rest of Android?
We have lift off!
Well what do you know? Suddenly my Gmail & Google Play Music now works. Hang on I didn't get any update notifications on these two apps.
Wait a minute, my Google Play Services has been stealthily updated to 6.5.87 (1599771-036)
Thanks Google. Sneaky.
Had the same issue
I had the same issue this two days Gmail wasn't working at all and Hangout was working but for every action i was taking it was giving me the error Unknown issue with Google Play Services and i found out the in my case the problem was Link2SD so what i did was unlinking Google Play Store and Google Play Services than i uninstalled Google Play Services and installed it againn but didn't linked them and error was gone.
The conclusion on my case was linking the app to sd card was causing the error.
Thanks
emilushi said:
I had the same issue this two days Gmail wasn't working at all and Hangout was working but for every action i was taking it was giving me the error Unknown issue with Google Play Services and i found out the in my case the problem was Link2SD so what i did was unlinking Google Play Store and Google Play Services than i uninstalled Google Play Services and installed it againn but didn't linked them and error was gone.
The conclusion on my case was linking the app to sd card was causing the error.
Click to expand...
Click to collapse
Thank you very much. I had the same issue and you solution solved my problem. :good:
Unlinking google play services with l2sd solved the issue for me.
IamRobNL said:
Unlinking google play services with l2sd solved the issue for me.
Click to expand...
Click to collapse
In may case turns out that I had a version of "google play services" for Android 5.0+ instead of for Android 2.3+.
I did install "google play services" with "System app unistaller" and install the recommended version at gappsandroid.blogspot.com/2015/01/download-google-play-services-apks.html.
Note: In order to uninstall "google play services" "Adndroid devide manager" must be off in System -> Security -> Device administrators. Re-enabled it after install the correct "google play services" version.
Hope that helps
IamRobNL said:
Unlinking google play services with l2sd solved the issue for me.
Click to expand...
Click to collapse
I have the same issue .
what unlinking means?
This is also just happened to me this morning. Suddenly my calendar and GMail stop working and prompting the error "Unknown error in Google Play Services".
I tried to remove and re-add the Google account but no success. Clearing cache and application data also no luck for me.
I tried to Google this case and one of the guy suggesting to do these following steps and it works for me:
1. Untick the Android Device Manager from Setting - Security - Device Administrator
2. Go to Setting - Apps then look for Google Play Services. Click on Uninstall updates.
3. Reboot the phone
4. Open HangOut and it will prompt to update Google Play Services.
5. Update the google play services.
6. Done.
Now everything is working again for me.
Maybe you guys can try it. Hopefully it will helps.
aatjitra said:
This is also just happened to me this morning. Suddenly my calendar and GMail stop working and prompting the error "Unknown error in Google Play Services".
I tried to remove and re-add the Google account but no success. Clearing cache and application data also no luck for me.
I tried to Google this case and one of the guy suggesting to do these following steps and it works for me:
1. Untick the Android Device Manager from Setting - Security - Device Administrator
2. Go to Setting - Apps then look for Google Play Services. Click on Uninstall updates.
3. Reboot the phone
4. Open HangOut and it will prompt to update Google Play Services.
5. Update the google play services.
6. Done.
Now everything is working again for me.
Maybe you guys can try it. Hopefully it will helps.
Click to expand...
Click to collapse
Yes its work for me. thanks buddy thumps up.
plapic said:
Just received the update and get the same issue. Now can't use GMail at all.
Click to expand...
Click to collapse
Have you fix this problem? I can't access my gmail and receiving the same error message after the android version is updated to kitkat 4.4.2
same error fixed in my case
android - 4.2.2 gmail version - 5.0.1 , google play services version - 6.7.76 phone -huawei y 511 u 10
I had the same errror . I've fixed it by 1)reinstaling it from root explorer 2)synced account

Hangouts and play store don't work + constant 'Google Play services have stopped".

Hangouts and play store don't work + constant 'Google Play services have stopped".
Hello,
I am running CM12.1-20150604-NIGHTLY-m7 and I edited my build.prop and I messed up in it and it was stuck in a boot loop. So I reinstalled CM12.1 from TWRP and none of my GAPPS worked so I downloaded the lastest version and flashed it. After that still none of my apps worked so I went into Apps>All and disabled Google Services Framework. This allowed me to use every google app except for Hangouts which just crashed whenever I launch it, the Play Store which just says 'Check your connection and try again' and it always says 'Google Play Services has stopped'. I am able to use the Play store when I re-enable the Google Services Framework but every other google app says it has stopped working. I have cleared the cache several times and it never worked.
I hope I have provided enough info for you amazing people to help me fix my problem, thanks!

I keep getting 'Unfortunately xxx-app has stopped' errors

Yesterday I rebooted my phone to recovery mode to perform a new nandroid backup. Everything was fine but after having booted my phone again, I get a lot of "Unfortunately xxx-app has stopped" errors. Most of the time the apps are Gmail and Google Play Services but sometimes also Google Play Store and the app just named Google. For now it has never been Calendar, Hangouts, Drive or other Google apps.
Apart from the never-ending errors I have to click away, everything seems to be fine. I get e-mail notifications, I can update my apps etc. The errors seems to appear when the phone is syncing. For example when a new e-mail is received or when I'm writing and sending an e-mail. Also when I'm updating my apps, the errors are appearing. If I put the phone into flight mode there are no errors.
Of course I've tried to reboot my phone. I've also deleted cache and data from different Google apps like Gmail, Google Play Store, Google Play Services and the Google app. I've tried to uninstall the updates from the same Google apps and update again. I've booted to recovery mode and deleted cache and dalvik cache.
On Monday evening just before I went to bed, I rebooted my phone and there were no problems, and from the reboot on Monday evening to the reboot and nandroid backup yesterday I didn't install or update any apps so I haven't changed anything on my phone. Even though I've removed all my newest apps just to be sure it isn't related to a new app or an updated app.
Now I din't have more ideas... Please help me!
Michael B.N. said:
Yesterday I rebooted my phone to recovery mode to perform a new nandroid backup. Everything was fine but after having booted my phone again, I get a lot of "Unfortunately xxx-app has stopped" errors. Most of the time the apps are Gmail and Google Play Services but sometimes also Google Play Store and the app just named Google. For now it has never been Calendar, Hangouts, Drive or other Google apps.
Apart from the never-ending errors I have to click away, everything seems to be fine. I get e-mail notifications, I can update my apps etc. The errors seems to appear when the phone is syncing. For example when a new e-mail is received or when I'm writing and sending an e-mail. Also when I'm updating my apps, the errors are appearing. If I put the phone into flight mode there are no errors.
Of course I've tried to reboot my phone. I've also deleted cache and data from different Google apps like Gmail, Google Play Store, Google Play Services and the Google app. I've tried to uninstall the updates from the same Google apps and update again. I've booted to recovery mode and deleted cache and dalvik cache.
On Monday evening just before I went to bed, I rebooted my phone and there were no problems, and from the reboot on Monday evening to the reboot and nandroid backup yesterday I didn't install or update any apps so I haven't changed anything on my phone. Even though I've removed all my newest apps just to be sure it isn't related to a new app or an updated app.
Now I din't have more ideas... Please help me!
Click to expand...
Click to collapse
Either u accidentally deleted a system app or something is stopping Google play service apps wakelock Icing.
Is only google play app r crashing?

Configure Google Apps

Install Google Play Store
Update MIUI to latest version
Open the browser (blue planet icon), go to apkmirror.com and install the latest versions of:
Allow installation of unknown sources when asked.
Google Services Framework [9-4832352] (noarch)
Google Account Manager (noarch)
Google Play Services (arm64)
Google Contacts Sync (noarch)
Google Calendar Sync (noarch)
Google Play Store (universal)
Enable Google Contacts / Calendar synchronization
Go to Settings → Manage apps → Google Contacts / Calendar Sync
Enable Autostart and give all possible permissions such as write and read permissions over your contacts / calendar events
Restart your phone
It may take some time to apply.
Configure Google Pay
Download Google Pay
Go to Settings → More and set Default wallet to Use HCE Wallet
Go to Settings → More → Tap & pay and set Payment default to Google Pay
Hope this helps
where to find in the browser?
khoaitaychienvn said:
where to find in the browser?
Click to expand...
Click to collapse
You should go on apkmirror.com
China version has built-in Google service in settings.
Just need to activate it.
Hi all, the following link is a one-click installer for Google play store and it's framework. It's in English. Please enjoy!
https://google-installer.en.uptodown.com/android/download
186td said:
Hi all, the following link is a one-click installer for Google play store and it's framework. It's in English. Please enjoy!
https://google-installer.en.uptodown.com/android/download
Click to expand...
Click to collapse
I tried the Google Installer of the Mi App Store but it did not work.
I encountered this error for most apps: Can't downgrade apps.
That is why I have listed the apps above so you know what to install and you are sure to get the latest versions for each.
lapwat said:
I tried the Google Installer of the Mi App Store but it did not work.
I encountered this error for most apps: Can't downgrade apps.
That is why I have listed the apps above so you know what to install and you are sure to get the latest versions for each.
Click to expand...
Click to collapse
I see. I have found a few Google Installer apps that might help but they are all in Chinese.... So your method might be the best
lapwat said:
I tried the Google Installer of the Mi App Store but it did not work.
I encountered this error for most apps: Can't downgrade apps.
That is why I have listed the apps above so you know what to install and you are sure to get the latest versions for each.
Click to expand...
Click to collapse
you update to 10.3.8, then go to app store, download google play store directly, and enjoy.
I also try the google installer and got error, but then find out that app store can install google play. Google service is on be default.
I can't sync contact,
Can't see contact sync option in Setting-->sync-->Google..
I installed all app from Google installer 3.0 & Google Contacts Sync (noarch) from apk mirror.
Zumzum20 said:
I can't sync contact,
Can't see contact sync option in Setting-->sync-->Google..
I installed all app from Google installer 3.0 & Google Contacts Sync (noarch) from apk mirror.
Click to expand...
Click to collapse
I had the same problem. Try to reinstall it, enable autostart and disable any energy restrictions in App Infos. Restart your phone eventually.
demonntl said:
you update to 10.3.8, then go to app store, download google play store directly, and enjoy.
I also try the google installer and got error, but then find out that app store can install google play. Google service is on be default.
Click to expand...
Click to collapse
I cannot find Google Play Store on the App Store.
lapwat said:
I had the same problem and I did that. Try to reinstall it, enable autostart and disable any energy restrictions in App Infos. Restart your phone eventually.
Click to expand...
Click to collapse
Thanks this works i gave all permission to contacts app,after reboot now i can see contacts in sync setting...
demonntl said:
you update to 10.3.8, then go to app store, download google play store directly, and enjoy.
I also try the google installer and got error, but then find out that app store can install google play. Google service is on be default.
Click to expand...
Click to collapse
Weird because as far as I remember, when typing Google in the App Store, the only result was Google Installer.
lapwat said:
Weird because as far as I remember, when typing Google in the App Store, the only result was Google Installer.
Click to expand...
Click to collapse
pls see the attachment picture
z1425822245552_cd412a7aa4313fa1d4f334882e660542
demonntl said:
pls see the attachment picture
z1425822245552_cd412a7aa4313fa1d4f334882e660542
Click to expand...
Click to collapse
Unfortunately I could not see those apps in Mi Store before installing the Google Framework, Services, Sync and Play Store.
But now I can see a lot more apps (Google Translate, AirBnb, ...)
It is weird I have 2 possible results to display.
anyone has else issue setting up card for instore payment with google pay?
miui 10.3.11
Can't complete set up for contactless payment
To resolve this, you'll need to contact your bank. You can still pay with this card on Google and across other apps and sites, just like before.
i have no issue with setting up these cards on another phone though...
Zumzum20 said:
Thanks this works i gave all permission to contacts app,after reboot now i can see contacts in sync setting...
Click to expand...
Click to collapse
I had the problem too and I tried all your steps but none worked. I found a guide on google which actually works. It's here http://en.miui.com/thread-4843639-1-1.html
Basically it says to turn off the MIUI Optimization and get an app from the Play Store called "App Permission Info" to bring back the AOSP style permission UI and set the permission for Contact and ContactSync app from there since MIUI permission doesn't work well on this particular case.
Edit: I just found a way to access AOSP style permission without additional app on MIUI 10. Just search "optimization" in the settings and click on "Battery Optimization". You have to open it from the search list otherwise it won't open the AOSP style app info.
in my quest to install google play i did something wrong.
In notification i get a warning: "Update Google Play services - Google play services wont run unless you update..." but when i press on the notification, google play opens, with Play services and the only option is "Deactivate".
Can anyone point out a solution?
if we already get the google play store, does it mean we don't need to finish downloading the remain apps from google installer? i stuck at google play service. Pls to reply. thanks

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