I received my device today and also observed gap and other "build quality" issues that are heavily discussed in the forum. overall, the device is solid. But what I am trying to say is that HTC quality seems to be lower that Apple. I'd like to know what is your opinion. No complain.
Also, what do you think it is a batch problem or will be consistent problem for the future.
Gap Gate, Zero Gap, Gap this Gap that.
This is becoming gapiculous
Sent from my HTC One using xda app-developers app
Do we really need another thread about this?
Sent from my HTC One using Tapatalk 2
Gaptacular I say!
just a batch problem, maybe
Gaps? Where? First I've heard of it.
Sent from my HTC One using Tapatalk 2
nattoleon said:
just a batch problem, maybe
Click to expand...
Click to collapse
I agree. It'll get better. If it bothers you so much, get the insurance and swap later or just return it now. Gonna be a hassle to try to do warranty return later.
Sent from my Nexus 7 using Tapatalk HD
Where are the gaps?
Sent from my HTC One using Tapatalk 2
Jrbourque said:
Where are the gaps?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
you can look at this thread.
http://forum.xda-developers.com/showthread.php?t=2238080&highlight=gap
Last few phones I had from HTC and I was day of release purchase had some defects like my one X had a rattling sound like a screw was left inside. My one top is not flush with the speaker grill and glass so the glass is higher and feels like it will cut you when you swipe down the notification bar.
Related
Hello,
I've heard a lot of people talking about gaps on their phone. Can someone post a picture of it? I can't really tell if my phone has one or not.
Crazysah
Crazysah said:
Hello,
I've heard a lot of people talking about gaps on their phone. Can someone post a picture of it? I can't really tell if my phone has one or not.
Crazysah
Click to expand...
Click to collapse
If you can't tell then why would you even want to try to submit yourself to such torture?
Sent from my HTC One using xda premium
gaps is google apps.
WolfsFang said:
gaps is google apps.
Click to expand...
Click to collapse
Not gapps he is talking bout a gap on the phone
Sent from my HTC One using xda premium
shook187 said:
If you can't tell then why would you even want to try to submit yourself to such torture?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Completely agree. My phone has a slight gap and I actually laughed about it because I would never have noticed it had I not read about some people's anal insanity.
Sent from my HTC One using xda premium
I have a tiny gap on top but I dont think it's a big deal? Is it?
Sent from my HTC One using xda premium
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
dv84 said:
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Yes but this phone was never intended to be in or around any liquid substance so if that causes an issue, it's user error.
Sent from my HTC One using xda premium
dv84 said:
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
It will get in it regardless of crack or no crack.
Sent from my HTC One using xda premium
I looked at one in an ATT store, and the plastic bezel was terrible. Didn't line up, gaps, looked like it was cut with a stake knife. Made me not want the phone. Then went to wal-mart, and looked at a t-mobile phone. It was perfect, so I bought it.
I still would like to see a picture. I'm pretty sure I have one but I just want to confirm. Maybe I'm just too anal.
If you want to subject yourself to the OCD torture of the gap issues, there us a thread in the international One forum that has many pictures of the gap.
Also in the at+t forum there is s thread called gapgate. You'll find more pics there as well.
Some I would say are valid while a lot are being really OCD and nitpicking.
Sent from my HTC One using Tapatalk 2
For the bargain price of $650, would you really expect it to be perfect?
i also had the small gap at top, a little disappointing, but we all have this issue, making it not a issue
jonathan3579 said:
Yes but this phone was never intended to be in or around any liquid substance so if that causes an issue, it's user error.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'm not sure if the gap does affect the seal, but all phones have some sort of seal even if they're not intended to be in or around a liquid substance. Sudden changes in climate cause moisture to form, and all manufacturers use measures to prevent it from going beneath the screen. I doubt the gaps affect this, so my rambling on was basically to say that I understand where the concern comes from.
Sent from my HTC One using Tapatalk 2
Towle said:
I'm not sure if the gap does affect the seal, but all phones have some sort of seal even if they're not intended to be in or around a liquid substance. Sudden changes in climate cause moisture to form, and all manufacturers use measures to prevent it from going beneath the screen. I doubt the gaps affect this, so my rambling on was basically to say that I understand where the concern comes from.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Oh I totally agree. Although from my observation, the gaps have been drastically overblown.
Sent from my HTC One using xda premium
kaxiniao said:
i also had the small gap at top, a little disappointing, but we all have this issue, making it not a issue
Click to expand...
Click to collapse
This.
Sent from my HTC One using xda premium
I have a insanely small gap on mine but I decided to live with it since for the last 2 weeks I've examined the screen every day looking for dead pixels. Have found none. Seems like a lot of people are having them so I didn't want to risk getting one with dead pixels. I think it was a good compromise.
Sent from my HTC One TrickDroid 5.3.0 using XDA Premium
Sign up for Copy! A great dropbox alternative that gives you tons of FREE space! http://copy.com?r=luU4NP
Start off with 10 gigabytes of free storage with my referral!
The gap is a serious build-quality defect
Folks, this is a serious manufacturing defect build-quality issue in the first batches of the phone that we have got.
There must be ABSOLUTELY NO GAP between the chamfered metal edge and the plastic.
HTC themselves have claimed this, most recently a few days back in a video that they put up themselves boasting of its ZERO-GAP CONSTRUCTION!!!
Those who do not see it or understand the gap in your phone, please see the videos below.
Here you can clearly see the gap:
http://www.youtube.com/watch?v=NwOu5oXpjVQ
And as you can see in the video below, just press your phone at the edge and you can clearly see the gap "closing" (what a shame),
Try it and you will most likely see it on your phone. This is really a shame.
http://www.youtube.com/watch?v=QNT1YRcGDL0
Folks this is serious.
I am having this gap too. (I went to the T-Mobile store and even their demo unit had this issue and they said that most of the phones in the batches so far have this issue.)
I am quite surprised by the responses from most of those who responded so far in this thread. Hope I have helped to make aware that these are indeed defective devices that we have got.
You paid a premium price for an expensive device that is supposed to be zero-gap construction and has been been advertised as such by HTC: unibody, precision-cut, diamond-cut, zero-gap construction.
(Here: http://www.htc.com/us/smartphones/htc-one/ and most recently here:
http://www.youtube.com/watch?v=QiZMhmIWBRU )
This is a serious build quality issue in the batches of phones that have come out so far.
The sad thing is I showed this to the manager at my local Tmobile store and they said that they are not recognizing this as a defect and will be charging restock fees to exchange.
Just wondering, how many of you have a gap? Also where is it located and do you care? I have a small but long gap on the top by the power button. I also have a hang around the bottom speaker. I'm just worried that over time dust will collect under the screen.
Sent from my HTC One using xda premium
Do people realize that gapless applies only to the back?
Sent from my HTC One using xda app-developers app
cromo8 said:
Do people realize that gapless applies only to the back?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Glad to hear someone else understood it correctly.
Was gonna exchange it but I'm not gonna be super anal about it. It's not even that bad.
Sent from my HTC One using xda premium
What gap are you guys referring to?
If there is a gap on this phone, it's not enough to be an issue at all to me. I'd be hard pressed to find any imperfections in either of the two we have in the house.
Sent from my HTC One using Tapatalk 2
Have a gap between my incisors. I wish I could refund to God. :[
I don't have any gaps or overhangs on my phone. Just 2 minor stuck pixels that you can barely see.
mettleh3d said:
Have a gap between my incisors. I wish I could refund to God. :[
Click to expand...
Click to collapse
Does it really matter though? Im worried that dust will collect over time.
Sent from my HTC One using xda premium
I don't think you need to worry about dust. I had dust with my sensation but the screen was different. These new LCD panels have zero gap between the LCD and the glass. I personally wouldnt have noticed any gaps if you guys had better things to do than to point out these little oddities with your phones. My device is perfect in my eyes so I think that's all that matters. Wow this phone feels nice. Not the easiest to grip without a case but it's very easy on the eyes.
Sent from my HTC One using xda premium
I thought I saw a thread about this but I can't find it Anywho, my phone has a speck in the speaker and it won't come out. Just one hole in the top that looks white. Contrasts with my black HTC One. Womp. Is there any way to prevent more?
Vacuum that sucker out
Sent from my HTC One using xda premium
I've got the same thing going on. I tried duster and a safety pin. next step us to try a commercial grade vacuum. My wife has a silver one and you can't see anything through her holes. It's much more prevalent in the black .
Sent from my HTC One using Tapatalk 2
nkgangew said:
My wife has a silver one and you can't see anything through her holes.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
This is territory upon which even I will not tread...
I was wondering if someone was going to appreciate ny wording lol
Sent from my HTC One using Tapatalk 2
Get silver. Problem solved.
Sent from the Sexiest Android Device (HTC One)
I'm getting a new one from warranty for another reason and I could get silver if I don't wanna wait
Sent from my HTC One using Tapatalk 2
I thought there was a thread on this but I haven't been able to find it. I was wondering if the black Htc one has the same gap gate issues as the silvers ones have had? I am getting a black one tonight and was just wondering what to expect. That ks guys.
Sent from the Pure HTC One using Tapatalk 4
Reserved. Just in case.
Sent from the Pure HTC One using Tapatalk 4
I cannot speak for everyone but mine is flawless. No gaps or dead pixels
Sent from my Black HTC One using xda premium
alphamale99 said:
I cannot speak for everyone but mine is flawless. No gaps or dead pixels
Sent from my Black HTC One using xda premium
Click to expand...
Click to collapse
Awesome that's great to hear. My current silver one is great but I had to go through two others to get it. Hoping I won't have the same problem with the black variant.
Sent from the Pure HTC One using Tapatalk 4
Pure+ said:
Awesome that's great to hear. My current silver one is great but I had to go through two others to get it. Hoping I won't have the same problem with the black variant.
Sent from the Pure HTC One using Tapatalk 4
Click to expand...
Click to collapse
Same for me, although the beats logo is already half rubbed off, and the very edge right in the middle if the side bezel has some slight wear (shows silver through it) which is likely where I grip the phone. Obviously I don't use a case so YMMV.
mminasian said:
Same for me, although the beats logo is already half rubbed off, and the very edge right in the middle if the side bezel has some slight wear (shows silver through it) which is likely where I grip the phone. Obviously I don't use a case so YMMV.
Click to expand...
Click to collapse
I have a poetic Atmosphere so I doubt I'll have that problem.
Sent from the Pure HTC One using Tapatalk 4
Got my Stealth Black One last night. Has zero flaws. Looks amazing. So much better than silver. Glad I bought it.
Sent from the Pure Ninja Black HTC One
I have a black HTC One and its flawless. No exchanges necessary either. I also have a clear skin I put on some I took it out the box. I highly recommend a skin
Sent from my HTC One using xda app-developers app
Put me down for being a happy black owner as well. Flawless, first thing i checked was gaps in the store and didn't spot any, came home ran the pixel test and not a single dead pixel. Whats most impressing is the finish, its almost scratch proof been without a case for a lil over a week and holding up real well.
Dropped my black in the sand face down and now have 2 tiny tiny silver dots by my front facing cam. This thing is so delicate. My Dbrands skin can't get here fast enough.
Sent from my HTC One using xda premium
its delicate to say the least
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
No
Sent from my HTC One using Tapatalk 4 Beta
Thanks for the feedback.
Sent from my HTC One using xda premium
mito8485 said:
I just got my phone 8 days ago and last night I dropped it without a case on and scratched up the front corners. It's it possible to get it exchanged at AT&T? If so how?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
It's very small. I was able to kind of hide the clear aluminum showing with a black marker. I also just noticed I have 3 dead pixels so maybe that would be enough if they don't really notice the scrapes. I got it from an official AT&T store.
Sent from my HTC One X using xda app-developers app
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Definitely worth a try. Dead pixels are a big deal. I say go for it. Plus, those scuffs don't look too bad.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
Thanks for the reply. Im going to try and get it exchanged.
Sent from my HTC One using xda premium
Yeah dead pixels is a different story, go for it
Sent from my HTC One using Tapatalk 4 Beta
So you dropped your unprotected phone and expect Att to replace it...wow...
Marcusw882000 said:
So you dropped your unprotected phone and expect Att to replace it...wow...
Click to expand...
Click to collapse
I don't expect them to do diddly squat. They can say no and I would just live with it. But thank you for your input!
Sent from my Nexus 7 using xda premium
Jmarv said:
how bad is it, you can always claim something else is wrong with it. Where did you buy it from?
Click to expand...
Click to collapse
It's sad how many people commit Fraud
Sent from my HTC One using Tapatalk 2
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Personally I dropped mine and it got scuffed a little too, so much that it bothered me. I was within 14 when it fell so I took it back and told them that it was to fragile along the edges, got way to hot (130°) which I screenshot and the headphone jack doesn't work well with FM radio and he said no problem and replaced it and that was that. It was fraud on my end, and I paid good money for a phone that I wanted to keep in mint condition. Haven't dropped the second one yet but I have gaps, which isn't too bad. My advise, go for it and it isnt fraud of there is actually a problem with it anyway.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I ended up trading it in and getting a silver one. I was completely straight with the rep and showed him the scratches which he thought was no big deal and were barely even noticeable. I had to point out the scratch locations since he couldn't even see them at first. I showed him the dead pixels and also the power button which had this awful click sound which drove me crazy. I just had to pay a restocking fee and was good to go.