Has anyone experienced an issue with the sim card not being recognized? - AT&T HTC One (M7)

I'm not rooted yet and earlier today my device stopped recognising my sim card. A simple reboot fixed the issue, but I was wondering if anyone else experienced this issue. A search showed some people using the HTC one x had this issue at one time.
Sent from my HTC One using xda premium

Happens from time to time with all phones.
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Related

RAZR Randomly Stop Recognizing SIM After ICS

Sorry if this has been reported or posted about, I tried searching without much luck.
Anyways, ever since the ICS update my RAZR randomly decides to stop recognizing the SIM card even if I insert and reinsert it. Usually happens after the phone has been on. A reboot solves the problem, so it's not a huge inconvenience, but still an issue nonetheless. Has anyone else had this problem and if so is there a fix for it? Not sure if it's a phone hardware problem, software or a SIM problem. Any suggestions?
This is occuring on the ICS OTA update (.211).
Sent from my DROID RAZR using xda app-developers app
I also have this problem. I had been running the .211 OTA update for a week or 2 and it just started yesterday. Like the OP I tried reinserting the SIM and nothing happened. The only thing that fixes it is rebooting. I never had this problem on stock GB non-rooted and I had just rooted my phone the day before so I wonder if rooting causes this?
Sent from my DROID RAZR using xda app-developers app

Sim error Puk is locked

I started getting the no sim a lot since I flashed cubed kernel
This morning I got this new error
Only a full reset will bring it back to working order
I'm on 1.21 ukb
Cubed kernel
I think I need to go back to stock kernel
Anyone else getting this?
Sent from my HTC6435LVW using xda app-developers app
Before you do that, turn the phone off and resit the SIM card. I was getting that error and doing so fixed it.
Sent from my HTC6435LVW using xda app-developers app
I am getting this too. I get it like twice a week. A quick fix is rebooting phone. I have tried reinserting the SIM while off but it still came on. My guess is its from an old or faulty SIM card. My DNA came with a SIM card but i just kept my old one from my Dinc2.
termin8tor22 said:
I am getting this too. I get it like twice a week. A quick fix is rebooting phone. I have tried reinserting the SIM while off but it still came on. My guess is its from an old or faulty SIM card. My DNA came with a SIM card but i just kept my old one from my Dinc2.
Click to expand...
Click to collapse
Yesterday my sim went dead and had to go to Verizon to get a new one. Totally random. My phone is stock.
My phone is rooted, nothing more, I just got the puk is locked...
I seem to can't win with the SIM cards. This is the second one I've gotten.
HtC DNA
XDA App
I've had it once on cubed. Reboot didn't fix but popping the SIM card did.
termin8tor22 said:
I am getting this too. I get it like twice a week. A quick fix is rebooting phone. I have tried reinserting the SIM while off but it still came on. My guess is its from an old or faulty SIM card. My DNA came with a SIM card but i just kept my old one from my Dinc2.
Click to expand...
Click to collapse
How did you have a micro 4g SIM in a dinc2?
Sent from my HTC6435LVW using Tapatalk 2
sorry meant gs3 in it. That totally slipped my mind as I'm messing with my dinc a lot. Yes put the gs3 SIM in it. My bad
Sent from my HTC6435LVW using xda app-developers app
termin8tor22 said:
sorry meant gs3 in it. That totally slipped my mind as I'm messing with my dinc a lot. Yes put the gs3 SIM in it. My bad
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I got the same problem, GPGS could not be established.
Get a new sim. They're free. I got it replaced yesterday, and since have not gotten the lock message.
Sent from my HTC6435LVW using Tapatalk 2
Just happened to me this morning... I've only had my DNA a week, what causes this? ? ? Never had a phone do this...
Customer service attempted to assist, however, they ended up directing me to local corporate store to have SIM replaced...
Sent from my HTC DNA using Tapatalk2
This happened to my phone. I rebooted the phone and it was fine. It happened a second time today and I rebooted and it was fine. Called VZW and they said it's not the sim card it's a software glitch and HTC is aware of it and is working on a fix for it now. They said not to try to swap for another DNA because all DNA phones probably will have the software glitch.
I got this error too, luckily rebooting fixed it
outkast2012 said:
I started getting the no sim a lot since I flashed cubed kernel
This morning I got this new error
Only a full reset will bring it back to working order
I'm on 1.21 ukb
Cubed kernel
I think I need to go back to stock kernel
Anyone else getting this?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I got the no SIM 4 times today
I accidentally tossed the SIM removal tool with my box
I ended up using a small flat head screw driver and lightly pushed down on the SIM card slot and powered back on
I did try the rebooting and airplane mode but those didn't work
Pushing the SIM back down a little seems to have helped
Well see if the no SIM comes back
Thank you all for your replies
Sent from my HTC6435LVW using xda app-developers app
Hey guys, this sounds like the same issue use one x plus guys are experiencing try taping the top part of the SIM card to the sides of the tray it's possible that it's getting loose and a reboot is required everytime it looses connection and the software doesn't refresh to check for connection.
Sent from my HTC One X+ using Tapatalk 2
Just got my DNA yesterday and have had this same problem on & off throughout today. Just completely looses the connection or I get the puk error. I popped out the SIM and put it back into place a few hours ago and so far so good...
I have had my DNA since the first day it was released. Just started do this crap today. Reboot fixed it.
It randomly happens. It kinda makes me mad. I'll be good for a few days, then it does it ...
HtC DNA
XDA App

Does the new OTA rooted still fix problems with the sim card?

I've always had problems with the DNAs sim card not being found but I've noticed this happening much much more than usual. Its annoying having to constantly restart my phone so it will recognize the sim. On the additional information about the OTA it says it fixes sim card problems, will it still accomplish this goal with a rooted ROM based off the ota?
Sent from my HTC6435LVW using xda app-developers app
I updated to the ota and it still happened to me. Just once. Went on my Verizon wireless account and changed device to the same phone, rebooted and all is well. Hopefully it doesn't happen again. Good luck!
Sent from my HTC6435LVW using xda app-developers app
Cgress22 said:
I've always had problems with the DNAs sim card not being found but I've noticed this happening much much more than usual. Its annoying having to constantly restart my phone so it will recognize the sim. On the additional information about the OTA it says it fixes sim card problems, will it still accomplish this goal with a rooted ROM based off the ota?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Some people report that it actually does, some of then even says that the have better signal reception...
on my droid, i installed the update and the signal strengt is like the same, but i havent had no sim card issue anymore
Just an update... Happened to me again just now....lol
Sent from my HTC6435LVW using xda app-developers app
It is supposed to fix the issue but I assume it only fixes a specific issue, so its possible you can still have the issue if your sim is dirty or broken. The update is just a radio so just get it and flash it.
Just a radio...exactly what I wanted to hear. Why download a whole new ROM if I can change up my radio. Thanks guys, if only there was a way to flash radios without fast boot:/
Sent from my HTC6435LVW using xda app-developers app
I flashed the new radio and have noticed that my sim card fails significantly less than previously. It still happens every once in awhile but not nearly as much. Just for anyone belse having issues
Sent from my HTC6435LVW using xda app-developers app

Is there a definite fix for the SIM error problem?

Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium
magiconthetire said:
Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I don't believe there is any other fix other than the 2.06 update, but I could be wrong. Before you send your phone out I would get one of those fancy new nfc sims from verizon first. I think that solved some people's issue. Also an ruu restore
Sent from my HTC6435LVW using xda app-developers app
magiconthetire said:
Hey guys,
I have been searching for awhile and cant seem to get a straight answer. It seems as though most folks getting sim error problems have sent the phone back to HTC for a replacement. It is to my understanding that 2.06 update was supposed to fix sim issues, but some reported it did not fix them/made them worse.
Does anyone know of of a legitimate fix for the random sim issues? Any ROMs out there that solve this issue?
Thanks!
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
i believe the sim errors are caused by the inferior gasket around the sim tray. if your not using a case that covers it small bits of dirt get in and cause errors. what i suggest is to pop out the sim, clean it. use a airduster in the port. than reinsert the sim and use a small bit of tape and cover the tray and port and use a case
Thanks to all.
Any strictly GSM folks having the same issues with a non-Verizon SIM?
Sent from my SGH-T999 using xda premium

SIM card issue is back

Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.
Sent from my HTC6435LVW using xda app-developers app
wildbillc said:
Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This. And they will send it for free and without hassle. Mine came in about a week.
Tapatalk
As long as you live in the US.. They weren't very cooperative with sending it abroad.. But mine is on the way now
Sent from my HTC6435LVW using Tapatalk
Thanks
I will call Monday and order the new tray for the replacement phone so i won't have this issue again. Thanks for your help.
I have this problem every once in awhile I usually restart and it's fine. Ice had my DNA for awhile will they still send one to me?
Jaggar345 said:
Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I put tape on the back of mine and haven't had an issue since. It's a good temp solution while you wait on the new tray.

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