So this is a strange issue... The plastic piece in the center of the dock/power connector had broken out of my Prime, but I was able to super-glue it back in carefully. Some of the pins were messed up a little bit, but I was able to charge it. It did not work in the dock, however. So I bought a new connector w/ribbon cable on Ebay and replaced the messed up one, but it still will not recognize the dock. It charges fine and connects to my computer correctly, though. I know there is nothing wrong with the dock as it works fine with my wife's Prime. Both Primes are running the Energy ported TF300 version of 4.2.1, but the dock was working fine with my tablet on this ROM before the connector broke so I don't think it has anything to do with it.
Any ideas on how to fix it?
Thanks!
-Matt
send it in
Related
Woot gTabber here. No problems with my device; rooted, running Vegan 5.1.1, and working like a charm...until now.
I've noticed a problem when connecting the charger. When plugging it in, the gTab won't charge. The indicator light does not come on, although the green light on the charger is on. I wiggled and adjusted the jack until it connected and that worked for a few days. Now all the wiggling in the world won't make it connect. I tested my tab with a friend's charger and it didn't work either. It seems like there is a problem with the port and not the charger.
So. What are my options here? Is this something that can be repaired?
If it was a recent purchase, see if you can get it RMA'd for a replacement unit.
I had the same thing happen to my G Tab. Received an RMA and sent to Support. Received a call from Viewsonic that it was abused!! Haven't dropped, bumped or anything else. Using it with it plugged in is just begging for that dude to break inside.
I'll advise on what Support ultimately does if anything.
Edit 6/17/11: Received unit back from support. They repaired the port under warranty after about three calls accusing me of abuse. After the repir it seems to sit in tighter than before. You should be warned that support put the 4349 ROM and 1.2 bootloader on the device and cleared everything including the sdcard. I had to nvflash back to 3588 to get it reloaded with VegaN Ginger Edition and the 1.1 bootloader.
My 2nd Gtab is the 1.2 with 4349, I have had it about 3 weeks DO NOT like stock rom so I flashed it to flashback, then went to charge it as I ran the battery down, and I have the same problem! No light, no charge, sounds like it will be a fight with Viewsonic repair. It appears that the port has been pushed in. Has anyone out there tried to do their own repair? I have to flash it back to stock if I want them to repair it, can't do that unless I can charge it. Had software problems on my 1.1 and it took forever to get it back. I would rather try the fix on my own or pay for a fix in town.
Other than that I love both my Gtabs, the Flashback rom looks good but I have not had a lot of time to play
Once again thank you to all, any and all responses are welcomed
Jaye
If you're down to do a bit of soldering, pop the tablet open and make sure the power connections are properly tacked on.
tried no luck
just sent back to woot for refund
it appears that it ad been opened before suspecting they sent a refurbished. The power port was totally off the board pads. Tried to resoder must not have been a good connection. It sounds as if GTAB has a problem with this, or is it just our 2?
Think of another tablet any suggestions being as woot id giving me a refund
Let me know thx Jaye
I had the exact same issue and instead of trying to repair the plugin I ordered a dock which charges the G-tab through the HDMI port. Kills several birds with one stone.
The same problem with me. CosmicVagabond, thanks for the good idea, will do it.
Can you give me the link you bought it from? By how much did you buy it?
I have that issue as well. But wiggling the cable until I get a light generally works. I even bought another charger for it and it does the exact same thing so it's the port on the tablet and not the charger. But hey what's a little wiggling to get what you want?! And no, I've never dropped this tablet.
I managed to drop my prime whilst it was connected to the dock & on charge. It landed on the power connector and has damaged both the usb cable and the connector in the dock itself. Luckily the tablet seems fine. It seems that the connectors are fairly fragile.
Does anyone know where I can get either spares for the dock (main pcb I guess) or a complete new dock, plus usb cable? I'm in the UK.
As an aside, this is my 2nd prime. The first was a CO2 and had wifi issues (as well as gps) and was returned. The second is a CO3 and so far has been much, much better, although I have only had it 2 weeks.
I have a Archos 101 G9 and a few weeks ago the charing port started getting loose. Two days ago the metal sleeve completed disconnected from the unit and although is still inside the port, I am not able to charge the unit. Its out of warranty and I cannot afford (or justify the $100+) necessary to have Archos fix it. I was wondering...can the unit be charged using a USB cable connected from the 3G port to my computer? Or how easy would it be to reattach the metal sleeve back where it belongs? I'm OK with opening up the back of the unit, especially since its basically a "brick" now but how easy is it to reattach the charger sleeve?
Any help would be most appreciated. I tried looking for a previous post RE this issue but could not find it.
Thanks
Is your problem fixed ?
You can buy and braze new port. I haven't other ways.
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Same problem
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
chyungspice said:
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
Click to expand...
Click to collapse
Cold-Booting doesn't fix it for me either and i'm out of warranty, so ASUS isn't gonna be much help to me either...
It's good to know i'm not alone at least!
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
UndisputedGuy said:
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
Click to expand...
Click to collapse
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
UndisputedGuy said:
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
Click to expand...
Click to collapse
Woah, I ended up buying a TF700, but i'll probably attempt this fix as soon as I have a spare minute!
Ok heres the deal... about three weeks ago I was sleeping and got up through a spark followed with a little bit of smoke out of the charging port (charging over night guy). The next day I noticed that I couldn't charge my phone anymore. It smelled like a week like rotten plastic.
So I thought I buy myself a wireless charging pad and it helped. But you can't carry a pad with you all the time. So I ordered a dock connector for self replacement. Today I replaced it but it still won't charge by cable. But now when I connect it via cable to the laptop it says "USB device not recognized... needs more power".
The thing is also, I have a 925F and on the original dock connector was printed " 925F" but on my replacement unit was printed "925K" or something like that. But I thought it wouldn't matter, that are just some electric pieces or not? Well on that replacement unit are also the microphone, home back menu buttons and they are working perfectly.
Soooo does anybody got an idea whats wrong with my phone
I ordered a similiar thing like that:
https://www.amazon.de/Micro-connect...262225&sr=8-3&keywords=s6+edge+dock+connector
seitzik said:
Ok heres the deal... about three weeks ago I was sleeping and got up through a spark followed with a little bit of smoke out of the charging port (charging over night guy). The next day I noticed that I couldn't charge my phone anymore. It smelled like a week like rotten plastic.
So I thought I buy myself a wireless charging pad and it helped. But you can't carry a pad with you all the time. So I ordered a dock connector for self replacement. Today I replaced it but it still won't charge by cable. But now when I connect it via cable to the laptop it says "USB device not recognized... needs more power".
The thing is also, I have a 925F and on the original dock connector was printed " 925F" but on my replacement unit was printed "925K" or something like that. But I thought it wouldn't matter, that are just some electric pieces or not? Well on that replacement unit are also the microphone, home back menu buttons and they are working perfectly.
Soooo does anybody got an idea whats wrong with my phone
I ordered a similiar thing like that:
https://www.amazon.de/Micro-connect...262225&sr=8-3&keywords=s6+edge+dock+connector
Click to expand...
Click to collapse
maybe charger port in ur phone got rekt when the spark came out
if you are under warranty goto samsung retail stores
osman34 said:
maybe charger port in ur phone got rekt when the spark came out
if you are under warranty goto samsung retail stores
Click to expand...
Click to collapse
Take it to samsung. If you got it brand new its covered under warranty. Similar thing happened to mine. They replaced it and told me if charging overnight to disable fast charge and use regular cable charging.