[Q] Cracked Camera Lens? - T-Mobile HTC One (M7)

Recently I purchased the Htc One for tmobile. I loved every last bit of it untill two nights ago when i put it under my bed completely fine and woke up to a cracked camera lens. This has to be a build quality issue because my phone was in a case. Can someone please give me a solution as how to fix it? thanks!

A build quality issue would be if the lens just fell out. Sounds like you scratched it.
Sadly I dont know how you'd fix it. Fixing the lens on the GS3 was pretty easy. Not so sure about this guy.
Sent from my HTC One using xda premium

Paging Dr B said:
A build quality issue would be if the lens just fell out. Sounds like you scratched it.
Sadly I dont know how you'd fix it. Fixing the lens on the GS3 was pretty easy. Not so sure about this guy.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thats what i thought untill i realized that other people had the same problem

my plastic lens cover cracked too. haven't really been rough with the phone at all, although I don't have a case.

Paging Dr B said:
A build quality issue would be if the lens just fell out. Sounds like you scratched it.
Sadly I dont know how you'd fix it. Fixing the lens on the GS3 was pretty easy. Not so sure about this guy.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
If the camera lens area was assembled wrong, it could crack from stress.

samirashid said:
Recently I purchased the Htc One for tmobile. I loved every last bit of it untill two nights ago when i put it under my bed completely fine and woke up to a cracked camera lens. This has to be a build quality issue because my phone was in a case. Can someone please give me a solution as how to fix it? thanks!
Click to expand...
Click to collapse
Sorry Its really hard to repair it yourself, just use the device warranty from HTC, it has a year warranty.

You are totally not alone: http://www.ifixit.com/Guide/HTC+One+Camera+Lens+Glass+Replacement/17695

Related

Front Camera?

Hey Guys I am looking into getting a Dell Streak sometime next week for I cannot pass up a $50 phone. Anyway I had heard some rumors about the front camera being disabled out of box. I was just wondering if this is true or not? If it is true would flashing a custom ROM fix this? The front camera is the biggest reason for me getting this phone. Please let me know.
Thanks,
Matt(AkumaMax)
The front camera works fine now, but compability with apps isnt exactly strong
Before you purchase it read a little more about the screen and people having broken/cracked screens.
shinydesert said:
Before you purchase it read a little more about the screen and people having broken/cracked screens.
Click to expand...
Click to collapse
I see a lot of them on ebay with cracked screens. I'm pretty good with phones. and dropping something that big is pretty hard. I just wanted to know about the camera.
AkumaMax said:
I'm pretty good with phones. and dropping something that big is pretty hard.
Click to expand...
Click to collapse
You're right - dropping such a big phone would be extremely difficult since the phone + Otterbox Commuter/Defender case have a good grip for people with slippery/small hands...unless really careless....but still, accidents do happen sometimes though......
I cracked my screen by tapping the home button! The LCD is put under too much stress by the gorilla glass being squeezed on.
Sent from my Transformer TF101 using XDA Premium App

Back camera out of place or normal?

Hello guys,
I wonder if somebody could have a look at the pictures and confirm that the back camera of my X+ is not in the correct position.
It is not centered and I can see some of the insides if I look at it from an angle.
Anyone having the same problem before?
I think I will to return it and get a new one.
Bishdariel
Mine is not perfectly centered as well. Not as bad as yours, but simliar... Did not see any problems in real use, so it will be more a design issue than a problem I guess...
I`m wondering WHY htc is doing things like that... They always have problems with centered camera eye... The same was in Desire HD and first series of HTC ONE X... Technology is on so high level today and they always have a problem to make it right. Its not low end phone its HIGH END! It should be made as HIGH as possible! I think thats why HTC loses theis customers.
Same as mine... It's not centered and I think this will be my last HTC device..
Sent from my GT-N8010 using xda premium
Mines only slightly out of centre..
HTC What are you playing at......
Hy
Mine is just Like yours .... Idk why HTC let this hapend but taking pics ans vids is ok.
Sent from my HTC One X+ using xda app-developers app
I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.
ntrairl flows
Bishdariel said:
I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.
Click to expand...
Click to collapse
Me and a colleague both got a HOX+ about a week ago. My lense is slightly uncentered, while my colleague's lense is perfectly centered...
Mine perfectly centred
3xi1ed said:
Mine perfectly centred
Click to expand...
Click to collapse
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks
I noticed that the bottom left corner of my X+ screen was properly fitted into the case and I just pressed it a little and it would snap back again.
I am not sure if it was like that from the beginning but I noticed it on the first day after a short while.
But no harm from that, yet.
But overall I am very happy with the phone so far.
Even with the not centered camera lens, the pictures are fine and battery life seems to be very good for me.
With a custom ROM it might even be better. Coming from cyanogenmod on my Nexus One, I think I will be taking that ROM to the X+ when it is available, newest version of course.
deeznuts said:
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks
Click to expand...
Click to collapse
My lens was also perfectly centered
BUT i´m sending the phone back due to another reason...
I noticed that there is a very vervy very tiny gap between the display and the unnibody...it feels a bit edgy when i swipe my finger about it.....it´t no big deal...i guess 90 percent of users would not recognize that.....i also needed some days to see it.
It´s really no big thing....but when i pay such a high price i don´t want any deficits.
This tiny gap is predestinated for dust.....and i hate dust in tiny gaps....it makes the phone look shabby.
Hope i´ll get my new phone soon...i´m very happy whith the HTC One X+
I repacked and prepared it for the reshipment....and I´m allready missing it that was 2 hours ago :silly::laugh:
OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.
Bishdariel said:
OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.
Click to expand...
Click to collapse
how is your display....do you see similar deficits that i had`?
I´m scared of gettin the next phone with the same issues....or even worse
https://www.dropbox.com/s/bqg5hrrfwakuvhs/VIDEO0006.mp4
I have small gap on the left lower corner. Light leaks through a bit. Won't exchange for that though.
Sent from my HTC One X+ using Tapatalk 2

My Review

Just picked this thing up today, so far it's fast. Everything is just great. Except for the following. Capacitive backlight bleed. Should I return this thing?
Sent from my HTC One X+ using xda app-developers app
Pictures:
http://i46.tinypic.com/156v485.jpg
http://i49.tinypic.com/6sf1bp.jpg
Is this a gap?
http://i50.tinypic.com/2wdadle.jpg
LoneFlac said:
Just picked this thing up today, so far it's fast. Everything great. Except for the following. Dust under the screen, capacitive backlight bleed, and when it vibrate my son card tray makes a loud horrible buzzing noise. Should o return this thing?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
your the first one ive seen on the x+ with dust under the screen return it
Andrew149 said:
your the first one ive seen on the x+ with dust under the screen return it
Click to expand...
Click to collapse
I believe I will, and besides that does anynody have any capacitive backlight bleed? Is this something that's normal?
Sent from my HTC One X+ using xda app-developers app
I''ve also never seen one with dust under the screen. It implies perhaps something isn't bonded correctly on the exterior. Which also would explain the buzzing when it vibrates
Sent from my HTC One X+ using xda premium
iggdawg said:
I''ve also never seen one with dust under the screen. It implies perhaps something isn't bonded correctly on the exterior. Which also would explain the buzzing when it vibrates
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
I'm 100% sure the weird vibrating is coming from the sim card slot/tray within the phone. It's some sort of locking mechanism, seems normal though.
Dust under screen - never heard of it before on 1x+.
Capacitive backlight bleed - mine has it too but it's hardly noticeable and you'll see it only in very very dark areas. Took me a week to realize my phone has it.
Sim tray buzzing noise - this is probably related - when shaking my phone in a certain way, I hear very faint rattling.
I think the dust under screen alone is enough to get you motivated to have the phone replaced. The other two issues, I personally can live with it.
Dust under screen - never heard of it before on 1x+.
Capacitive backlight bleed - mine has it too but it's hardly noticeable and you'll see it only in very very dark areas. Took me a week to realize my phone has it.
Sim tray buzzing noise - this is probably related - when shaking my phone in a certain way, I hear very faint rattling.
I think the dust under screen alone is enough to get you motivated to have the phone replaced. The other two issues, I personally can live with it.
Click to expand...
Click to collapse
The thing is the bleed is on the outside of the capacutive buttons. In between the screen seal I can see light, I think it'd the curvature of the glass. Do all do this?
Sent from my HTC One X+ using xda app-developers app
LoneFlac said:
The thing is the bleed is on the outside of the capacutive buttons. In between the screen seal I can see light, I think it'd the curvature of the glass. Do all do this?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Have little bit of that also, bugged me when I got it, but now looked at my original One XL and has some also! Guess that's up to the user
Dottcent said:
Have little bit of that also, bugged me when I got it, but now looked at my original One XL and has some also! Guess that's up to the user
Click to expand...
Click to collapse
Well there's only one speck of dust and I believe the vibration is normal so whatever guess I'll live with this. I'm loving it though.
Sent from my HTC One X+ using xda app-developers app
Here are two pictures of my main problem/concern. Is this normal? And does everybody have an overpowerful vibration that sounds a bit harsh or loud?
http://i46.tinypic.com/156v485.jpg
http://i49.tinypic.com/6sf1bp.jpg
Possible gap?
http://i50.tinypic.com/2wdadle.jpg
Top picture looks very similar to what I got on mine, my babe told me to forget it, so I did
That's exactly where my phone has light bleed / leak.
Dottcent said:
Top picture looks very similar to what I got on mine, my babe told me to forget it, so I did
Click to expand...
Click to collapse
Well since I have a return period at AT&T I think I'm just going to return it.
There are three specks of dust (medium sized) under the screen, not a big deal but that's annoying.
There's a gap that collects dust between the SEAL and the GLASS DISPLAY. Not just the edge, it makes contact with the display and is loose, the seal is not connected properly.
There is a rattling when phone vibrates which is the sim card tray I believe.
And finally that capacitive backlight button bleed, annoys the heck outta me.
So I'll be returning it tomorrow to get a replacement. Wish me luck guys.
Quick update, went and exchanged and got home, and noticed the vibration was fixed, dust was fine but guess what!? There's still a gap in the seal, and I know it's a gap because when I push the whole screen down against the rubber seal the light disappears! Just great HTC, guess I'm going back for my third tomorrow!
LoneFlac said:
Quick update, went and exchanged and got home, and noticed the vibration was fixed, dust was fine but guess what!? There's still a gap in the seal, and I know it's a gap because when I push the whole screen down against the rubber seal the light disappears! Just great HTC, guess I'm going back for my third tomorrow!
Click to expand...
Click to collapse
I'm sure this won't be fix for awhile HTC probably hasn't fixed the issue
Sent from my HTC One X+ using Tapatalk 2
Andrew149 said:
I'm sure this won't be fix for awhile HTC probably hasn't fixed the issue
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
Is this really an issue?
At this point I'm thinking of just picking up the SGS3.
LoneFlac said:
Is this really an issue?
At this point I'm thinking of just picking up the SGS3.
Click to expand...
Click to collapse
Anybody else have this light bleed or is this just luck of the draw?
Just to give this thread some closure. I walked into the AT&T store told the guy about this and he kind of acted like the whole ordeal was stupid, replied with I can't see it and since it's your second repair you must go through the AT&T global store and call this number yadda yadda. I didn't want to be without a phone and was afraid of the same problem once again. So I traded the HTC One X+ in for the SGS3. So long story short, this thing has an amazing build quality and surprisingly feels much sturdier than the One X+. The only thing it lacks is where the processor is and how fast it goes. Thanks though guys, sorry for leaving you! Hope all goes well and HTC gets all of these problems sorted out!
Well since you have the S3 make sure to try Task&ktoons AOKP rom. Smooth as butter its all I ever ran on my s2 and s3
Sorry to hear about your issues though
Sent from my HTC One X+ using xda premium

OK so I just gotta ask..

So this has been somewhat bothering me since pretty much day one and I have told myself it's not a big deal just me being "nit picky" but I just have to mention and ask...
My DNA is "creaky" on the front glass I clean my display endlessly and it makes a creaky (for lack of a better description or recording of the actual sound..) sound.. I also notice that when I put it down there is a noise from the camera area.. (maybe auto focus lens..)
but my main concern is the creaky sound on the front and when i grip the phone on the sides...
Does anyone else notice this?
Thats too bad to hear. Mine is solid all around.
Sent from my HTC6435LVW using xda app-developers app
Yeah, no creaks here after a month
Sent from my HTC6435LVW using xda premium
Nothing here
Sent from my HTC6435LVW using xda premium
I've had mine for a while and if is still solid l around. I just bought a incipio case for it and its even more solid.
Sent from my HTC DROID DNA.
You sure it's not the glass on the camera? If I tap above it, it sounds like a creak. I checked brand new ones and they all do it
Sent from my HTC Droid DNA.
If your phone is less than 14 days old, you may easily get it replaced at Verizon store.
I had this issue, and got a new replacement without any hassle.
You just got a phone like that. Either get it replaced or get used to it. Sorry...
I wouldn't be happy either. Doubt Verizon will swap it for that. I'd try to tell them it gets hot or doesn't hold the charge or something. They swapped my husband's Rezound cause it was hot and dying in a matter of hour when plugged in and used as GPS in the car. Tell them you have a problem like that.
Sent from HTC Droid DNA
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
lazarus2297 said:
well, crap... all this time I should have gone by the VZW store to check the demo units or ask here like I thought about originally... I got my phone at Best Buy and out of the return policy I could probably get the my friend at VZW to replace my phone under warranty.. it's just that in the past I have had issues CLNA phones..
Click to expand...
Click to collapse
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Sent from my HTC6435LVW using xda premium
Mines been solid since I got it. And I'm very particular when it comes to creaky phones. I'd try to get a replacement.
Mine creaked bottom right, replaced it and its better though I can briefly recreate the noise if the battery flap isn't seated properly.
vdChild said:
My DNA its a CLN that I got as a alternate replacement and was literally flawless.
Click to expand...
Click to collapse
Same here.
Mine is solid as a rock.
This set is "the nuts"! (poker term).
Except for the fact that you can't even look at it without somehow touching the rocker volume and changing the setting.
I don't want a case on it so I just remember to handle it without actually touching it.
Or get Volume Locker app.
With case off, no creaks on mine. Then again, the instant I pulled it out of the box, I babied it in a screen protector and ballistic sg case. My Nexus 7 though, creaks like no other.
Sometimes phones can begin to show creaking after having a case on it that was too small for it. Have you recently had problems removing a case?
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I have two DNA's and had to replace one due to this creaking sound. Verizon did not think it was a problem, but exchanged it anyway after I insisted the sound was bothering me.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
that looks what I may have to do.. good thing is if the replacement shows up and is not acceptable i can just send it back for another..
I've never even heard of this...
My employee edition does this. It is quite weird and happens in the bottom left corner
Sent from my cm_tenderloin using Tapatalk HD

So this gap issue?

Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Xernoxis said:
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Click to expand...
Click to collapse
yeah i dont have the desire as I say to be dipping into water . .its seems more ppl have the gap then others . ..
coming from the M8 with multiple scuffs and marks on the metal out the box its really pleasing that its just a gap i have as it doesnt look bad but still the waterproof protection and dust may still be affected by this.
plus I plan to put a case on mine in the end so the gap will be covered up anyway . .I know I shudnt ave to cover it but Im never gonna be carrying a glass phone naked!
Where did you order yours? Maybe you can get it exchanged and hope to get one of the newer batches?
It was phone's 4 u in UK so not the best place to get phone's in my experience so far.. I have been advised to go into store so staff can have a look...
Sent from my D6503 using XDA Premium 4 mobile app
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
I believe due to the scarcity of Sony stores in certain areas that people just decide to not bother testing and just sent it back.
Don't know if this is related but anyone who has the gap issue, is the camera lens slightly off centre too? Mine is (although it doesn't affect the camera quality).
I'm not sure what I should do because I've only recently realised I have the very minute gap at the top right but I got my phone on the 22nd of April through mobiles.co.uk so I wonder if I can simply go to a carphone warehouse shop to discuss it or if I have to do it through mobile.co.uk.
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
Mine has a slight gap I wash it in the sink with soap and water all the time no issues...
Sent from my D6503 using XDA Premium 4 mobile app
i
ILS_SuperNova said:
Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Click to expand...
Click to collapse
But i don't think this small gap become cause of water damage!
i mean this gap is in surface of phone and it s not like hole that connect outside to inside of phone!
so it s just ugly...
:good:
I have the gap issue, there is a slight gap on the front top right & a more noticeable one on the front bottom left, I didn't spot it at first but a mate that was admiring the phone did as he spotted a small bit of tobacco trapped between the gap & the bezel.
Op l
Sent from my LG-LS980 using Tapatalk
Alright, I thought **** it, put my phone under water with the small gap, everything was fine no problems.
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
ILS_SuperNova said:
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I know what you mean, I want to go to a Sony Centre but nearest one to me is Leeds and I don't like going into Leeds at the best of times but I will go not next week but the week after and have a chat with them.
Im going back back into shop tomorrow to check their other Z2 stock and see how they r.. If theres no gaps then its getting exchange... Thought i cud live with it but it makes the screen at top look angled as left top side is fine and right side drops down
Sent from my D6503 using XDA Premium 4 mobile app
What about your camera lens? Is it off centre too?
Seems fine the camera just gap.. If other side had a gap i honestly think id be ok bout it as they wud match.. But at minute it looks silly
Sent from my D6503 using XDA Premium 4 mobile app
I know some ppl have said this doesnt effect the waterproofing but my problem with this is the lool of the handset as it looks badly made
Sent from my D6503 using XDA Premium 4 mobile app
Hi!
I bought a z2 from mediamarkt. but im in Portugal now. so i asked to a cousin to send me photos to see if there is the gap issue with my unit. can you compare with a good device to see if i need to change mine?
regards.

Categories

Resources