In call internet browsing !!!!! - T-Mobile HTC One (M7)

While I was on a call the other day I decided to browse the internet during the call....FAIL
I wondered if there was something wrong with my phone so I tried it on another call after I restarted my phone and still not internet during call. I called T Mobile to ask them about this and they told me that the HTC One does not support that feature.
That just sound crazy to me because I was able to do it with my 2 year old myTouch 4g.
Has anybody else tried or experienced the same?
Does anybody know any information or a fix to this?
I searched around the threads for a while to see if anybody noticed this or made a thread about it but I didn't see anything. If there is other information regarding this please direct me.

Hmmm I can't say about web browsing but I can confirm you can send and receive text while in the phone. I'll try browsing next time I'm on a call.
Sent from my HTC One using xda app-developers app

Are you sure you had 4G and not on EDGE.
Sent from my HTC One using Tapatalk 4 Beta

It's working for me.

Tried it just a few minutes ago...works fine for me

Is your device a tmobile HTC One? Were you on 4g when you tried to browse while on call? Do you even get 4g service? Browsing while in call requires for you to be in 4g.
Sent from my HTC myTouch 4g using xda premium

Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app

I do it all the time when I'm on 4g.
Sent from my HTC One using xda app-developers app

gabecog said:
Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is your device a tmobile device? I seen some thing on the web where people with dev edition or people using att device with tmobile couldn't browse while in call. Is the reason I ask. If you have a dev edition on tmo network, that might be the problem.
Sent from my HTC myTouch 4g using xda premium

gabecog said:
Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I was just on a call with my sister, she was on speaker and I was browsing the net. 4G hspa signal
Sent from my Coconut Wireless

I had tried it. Im connected to a wifi network while my friend is calling me.
Sent from my Samsung Galaxy Y
Creeds Rom- Hells Fusion #50

UPDATE
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol

It has worked fine for me while connected to bluetooth Ford Sync I was able to post comments on Facebook while on the phone in Honolulu on 4G, pretty sure anything other than 4G and wifi it won't work
Sent from my HTC One using xda premium

I believe that what you experienced is just a general, minor Android bug. I've owned numerous devices, and everything from the mytouch 4G, to the Nexus 4, has given me a rare issue where sometimes when I'm making a call, I'll try to load the web, and see that I have no data. In order to regain my data, I'll have to end the call, wait a few moments for the data to fully restore itself, and then I can make the call again and use the web.

gabecog said:
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol
Click to expand...
Click to collapse
I think it is normal for data connection to not work properly right after your phone/IMEI/SIM is first activated with T-Mobile's system..... always takes a reboot.

gabecog said:
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol
Click to expand...
Click to collapse
Glad you got it to work. That rep you talked to was indeed clueless: browsing data while on a call isn't a "feature"; it's how the freaking network works. All GSM/UMTS/HSPA+ networks allow you to do this (in the US, this is tmo/att). CDMA networks work differently and don't allow EVDO use (3G) while on call. I think most verizon phones with LTE do allow you to use LTE and voice at the same time, though it might depend on the exact baseband setup. CDMA, blech.

Related

Browse Internet while on call update?

OK a friend of mine on a Epic (old one) told me that he got a sprint communications update, or something along the lines of that. Now, he says he can talk on the phone and browse the Internet at the same time. Anybody else got this update?
He said that the guy from radio Shack said it isn't just his device, but other phones on sprint too.
Also, strange thing. He also says that he is picking up 4G signal where we live which is North Cape coral in Florida, and we never had 4G here. Maybe sprint is still rolling out wimax in a few cities.
Sent from my MB855 using XDA
As far as I know the only way to talk and surf is to be connected with 4g or WiFi during the call.
Sent from my PG86100 using XDA
Idk, supposedly that's what the new update brought though.
Sent from my MB855 using XDA
What's the point of being able to do this, honestly....
Sent from my MB855 using XDA
I use it all the time on my phone for business ...put them in speaker and look something up while I'm parked somewhere far from my computer. I've also edited documents while talking. I don't use it every day, but it's become a must-have for me.
Sent from my MB865 using XDA
I consider my phone to be a miniature computer first, a phone second. I'd love to be able to surf the web or read a feed while taking a call.
A2CKilla said:
What's the point of being able to do this, honestly....
Click to expand...
Click to collapse
How about Googling a potential employee/customer/client while speaking to them simultaneously? Very useful!
sjamie said:
How about Googling a potential employee/customer/client while speaking to them simultaneously? Very useful!
Click to expand...
Click to collapse
Did exactly this (potential employee) yesterday.
Sent from my MB865 using XDA

Problems connecting to internet at times! Really PISSED! Help!

Can anybody tell me why sometimes when trying to connect to the web or Facebook or anything that uses the internet, why sometimes the 4g symbol just stays there with no transmission lines being sent and receiving? I know when trying to connect the orange lines go in and out of 4g. I will be in the same spot with my fiance. She has an IPhone 4s with Att. I hit the Facebook and or the web at the same time on her phone. Hers connects right away. Mine will just sit there and load and load. Nothing being transmitted. Then after about 30 secs it connects. I don't understand. At times it will work and other times. It seems to be getting worse. I called at&t and they are going to send me a replacement phone not through insurance. But from samsung. Does anybody else experiencing problems like this before. I will have to sit there and wait for my phone to connect while my fiance is already surfing. This will happen in different spots. But whenever mind is not connect my fiance's iphone 4 s connect with no problem. this is my second Note doing the same thing. Is this how its supposed to work?
By the way I have already done hard reset clear cache and everything possible
Sent from my SAMSUNG-SGH-I717 using xda premium
You on tmo or att? Happens to me with tmo but I assume just cause I'm using a hacked radio.
Sent from my SGH-I717R using XDA
TJBunch1228 said:
You on tmo or att? Happens to me with tmo but I assume just cause I'm using a hacked radio.
Sent from my SGH-I717R using XDA
Click to expand...
Click to collapse
On AT&T
Sent from my SAMSUNG-SGH-I717 using xda premium

No network connection

I apologize as I'm certain this has been asked already. I just got my EVO LTE today. I'm using the Android xda app and I can't find any way to confine a search to a specific forum. When I type in my search, the app searches all forums at CDs!
When I'm away from a wifi signal, and I try to use any app that requires a data connection, I get a no data signal error.
I have tried switching to cdma only, but that does not work. When I check in settings, it also says, "no data connection".
So 1. What's up with that?
Bonus 2. Is there a way to search in the Android xda app and limit it to one forum?
Thanks.
Sent from my EVO using XDA
The answer to 2. Is no theres not. Would be nice though not sure about 1 though, have you tried updating your profile?
Sent from my EVO using xda premium
I've updated my profile and my prl.
Sent from my EVO using XDA
leebo said:
I've updated my profile and my prl.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Have you called sprint? Stupid question but you have mobile data turned on right?
Sent from my EVO using xda premium
I have a co-worker who just got this phone 2 days ago with the same problem. He called the store, told him what was going on and they said bring it back and they gave him a new one. Well it didn't fix the problem. Now they are saying its cuz Sprint is still working on making things work on ICS.. they have also said its because the update hasn't come to make it a working 4G LTE phone yet.. my friend is a EVO fan and is trying to stick it out, he has a 14 day buyers remorse period which he can exchange it for a different phone which he might go to the SGS2 .. any info would be great. Thanks on advance
Sent from my SGH-T989 using Tapatalk 2
Yes, mobile data is on. That's where it says, "no data connection". If you long press, you have the option for cdma only.
I haven't yet called Sprint because I figured this issue must have been posted here and someone had a fix. Also had fear Sprint would not know what the problem was. After the above post, I guess I have a good reason!
Sent from my EVO using XDA
In the "mobile networks" settings try checking the "domestic data" option
Yep, domestic data is also on.
Sent from my EVO using XDA
Bummer...that fixed my wife's
Apparently,a reboot thus morning seems to have fixed it.
Computer 101 I guess!
Sent from my EVO using XDA
I had the same problem and used ##3282# to delete profile and couldn't get it to reconnect. Come to find it is was because i was connected to an airave. I went up the street and updated the profile again and it started working instantly. Haven't had any more problems since.
Same problems here - I kept going into roaming mode with full bars, then out of roaming and zero bars. Couldn't use any mobile data or make calls.
Kept having to update the PRL - like every hour or so. Eventually, updating the PRL stopped fixing the problem. Resetting the phone got the mobile connection working again but it still wigs out after awhile and updating the PRL isn't helping. Only resetting makes it work. Ugh.
I'm on wifi a lot and the wifi radio seems to work like a champ.
Updating the PRL and Profile and then rebooting the phone solved the problem for me.
i am headed to the sprint repair center at lunch for this issue. It will work great as long as I do not turn on the wifi..as soon as it connects to a wifi source it drop the mobile network like it should..but when the wifi goes away it will not reconnect to mobile network..it will say "turning on" then just go to disconnected...sucks. Hope they can either fix it or provide a new one.

Phone turns off randomly

Im on 1.3 mean rom and havent updated anything.
I dont have overclock either.
If im in a call or something it juat randomly reboots. How would i solve this
Sent from my EVO using xda premium
bamp
This might sound crazy but I had the same issue. Mine was the otterbox commuter case was sticking to the power button a bit and powering off my phone and rebooting. Did you put a new case or something on it?
Sent from my EVO using xda app-developers app
Dont use a case. Updated to 1.7 hopefully it stops
Sent from my EVO using xda premium
i kno its a pain in the a$$ but sometimes running an ruu back to stock and then rerooting the phone helps... worst case.. i did that when my evo 3d kept acting up like that.. and it helped...
Happened again today. Super annoying. If it happens again im going to sprint and demanding a new one
Sent from my EVO using xda premium
Try wiping everything including factory reset then reflash rom.
I did do that. Idk what the problem could be
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afgomar said:
I did do that. Idk what the problem could be
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Mine does this as well. I talked to HTC and they said if you don't LTE in your area, Sprint LTE that is but have Verizon LTE, your phone may be trying to latch on to the Verizon LTE, and since it can't quite connect it attempt to push more power to the LTE antenna to get it to connect, in doing so, it eventually pushes it pass a threshold and causes the phone to reboot. Apparently the issues seems to be popular in areas where there is no Sprint LTE and other LTE available. Sounds like a software issue on HTC's end, that will hopefully get fixed.
For now, you can try and go a *#*#4636#*#* and change your network to CDMA Only or EVDO Only and see if that keeps it from rebooting. (when you change to CDMA only, make a call right away otherwise you might not get incoming calls or texts)
I dont make many calls but the few calls i usually do make or receive are important and i would hate having to switch that. U think it will work if i turn off mobile network in the drop down settings???
Im in los angeles btw and i think verizon lte is live here
Sent from my EVO using xda premium

[Q] Error code 1233 when updating profile/prl

Last night I decided to try to update my prl through the updater in Sense and I got an error code 1233. Called sprint tech support and spent an hour trying to get it fixed. The tech ended up just sending me a new phone, which a huge buzz kill because I've had hboot 1.12 since the beginning with s-off. Was running toasted-deck from irc, and I don't know if that had anything to do with my phone getting screwed up so I figured I'd ask if anyone else has had this problem? I want to unlock this new phone when I get it too, and I'm really going to miss TD if this is a common problem.
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
malicenfz said:
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
pbedard said:
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
Click to expand...
Click to collapse
I searched high and low for a fix before I even called Sprint Tech. Any chance you can point me in the right direction? I'll just send them their locked down phone back if I can fix this one.
sslbaron said:
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
Click to expand...
Click to collapse
Unfortunately I did try in a few different areas. I live in Cincinnati and go to school in Dayton, but got the same error in both places. I really wonder how this even happened because I never had a problem running AOSP on my OG EVO so I don't think that could be it.
I had this happen on my 3D and when it did work it only connected to Verizon....weird I know and even the tech couldn't believe but I did a data reset on it and never had that problem again.
Sent from my EVO using Tapatalk 2
So I was on stock with goodies and just out of curiosity switched to mean rom to try and activate my phone. The activation went off without a hitch and now my phone is working perfectly again. So pumped.
if u were able to do it before then all of sudden u can't, it must be sprint
Sent from my EVO using xda app-developers app
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
josh030181 said:
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
mmhama2 said:
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
OK i flashed to mean rom and now I'm able to update prl and profile without getting the error, as for the busy tone it was gv, i signed out of gv the calls went thru then i signed back in and get the busy signal again, which sucks because that's never happened before till now.
Sent from my EVO using xda premium
I had the same problem a few days ago. I was Running CM10 and switched over to Stock w/ Goodies to update my PRL and Profile so i can take advantage of LA's new LTE network but i kept getting that error. I ended up unrooting and relocking my phone and restored to complete stock after that it updated fine the first time. I doubt being rooted prevents you from updating either the PRL or Profile.
I was getting the same error code at work. I googled the code ansomeone said it was a connection problem. I believe this because I never get a good signal at work. When I got home my prl updated. I'm on meanrom.
Easy Fix
Turn off WiFi and LTE radio (CDMA only) and try it. You should be able to update the PRL and Profile.
As "zAcHcOmA" mentioned, I also gave them a Thanks for it.. I had the same issue with "Error Code 1233".
My problem started when I noticed every incoming call I tried to answer thru the Handset would basically act as if I missed the call. Seems I didn't have an issue answering through Blue Tooth though. Not exactly sure what is causing this. I'll keep an eye on it after updating my PRL & Profile. Anyways, I did the following and was able to update both PRL & Profile..
1. Make sure Wireless is off
2. Set network to by going to Settings - Mobile Data - Network Mode "CDMA only"
3. I was then able to update both PRL & Profile through System Updates and I then rebooted my phone.
I'll now find out if my issue is resolved or if I still have on going issues.

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