No network connection - Sprint HTC EVO 4G LTE

I apologize as I'm certain this has been asked already. I just got my EVO LTE today. I'm using the Android xda app and I can't find any way to confine a search to a specific forum. When I type in my search, the app searches all forums at CDs!
When I'm away from a wifi signal, and I try to use any app that requires a data connection, I get a no data signal error.
I have tried switching to cdma only, but that does not work. When I check in settings, it also says, "no data connection".
So 1. What's up with that?
Bonus 2. Is there a way to search in the Android xda app and limit it to one forum?
Thanks.
Sent from my EVO using XDA

The answer to 2. Is no theres not. Would be nice though not sure about 1 though, have you tried updating your profile?
Sent from my EVO using xda premium

I've updated my profile and my prl.
Sent from my EVO using XDA

leebo said:
I've updated my profile and my prl.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Have you called sprint? Stupid question but you have mobile data turned on right?
Sent from my EVO using xda premium

I have a co-worker who just got this phone 2 days ago with the same problem. He called the store, told him what was going on and they said bring it back and they gave him a new one. Well it didn't fix the problem. Now they are saying its cuz Sprint is still working on making things work on ICS.. they have also said its because the update hasn't come to make it a working 4G LTE phone yet.. my friend is a EVO fan and is trying to stick it out, he has a 14 day buyers remorse period which he can exchange it for a different phone which he might go to the SGS2 .. any info would be great. Thanks on advance
Sent from my SGH-T989 using Tapatalk 2

Yes, mobile data is on. That's where it says, "no data connection". If you long press, you have the option for cdma only.
I haven't yet called Sprint because I figured this issue must have been posted here and someone had a fix. Also had fear Sprint would not know what the problem was. After the above post, I guess I have a good reason!
Sent from my EVO using XDA

In the "mobile networks" settings try checking the "domestic data" option

Yep, domestic data is also on.
Sent from my EVO using XDA

Bummer...that fixed my wife's

Apparently,a reboot thus morning seems to have fixed it.
Computer 101 I guess!
Sent from my EVO using XDA

I had the same problem and used ##3282# to delete profile and couldn't get it to reconnect. Come to find it is was because i was connected to an airave. I went up the street and updated the profile again and it started working instantly. Haven't had any more problems since.

Same problems here - I kept going into roaming mode with full bars, then out of roaming and zero bars. Couldn't use any mobile data or make calls.
Kept having to update the PRL - like every hour or so. Eventually, updating the PRL stopped fixing the problem. Resetting the phone got the mobile connection working again but it still wigs out after awhile and updating the PRL isn't helping. Only resetting makes it work. Ugh.
I'm on wifi a lot and the wifi radio seems to work like a champ.

Updating the PRL and Profile and then rebooting the phone solved the problem for me.

i am headed to the sprint repair center at lunch for this issue. It will work great as long as I do not turn on the wifi..as soon as it connects to a wifi source it drop the mobile network like it should..but when the wifi goes away it will not reconnect to mobile network..it will say "turning on" then just go to disconnected...sucks. Hope they can either fix it or provide a new one.

Related

No mobile data/gps

Anybody ever have a problem were their mobile data stops working? WiFi and voice works just fine.My phone shows a 3G signal and good signal strength but when I turn off wifi I get no data. I don't think its the ROM cause I've flashed 3 different ROM and I have the same problem with each. I updated my profile and PRL but it didn't change anything. I got this phone(EVO LTE) on day one and data has always working fine but his just started yesterday.
Any advice is greatly appreciated.
mine just started this today around 2pm. getting ready to call sprint now that im home.
Im about to do the same. If I find a fix ill post it here.
Sent from my EVO using xda app-developers app
Antimus82 said:
Im about to do the same. If I find a fix ill post it here.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
mine wont even accept calls now. wife and daughter said they kept calling me to ask what i wanted for dinner and i never answered. just tryed calling myself from there phones and my house.........phone never rang.
Mine did the same thing around the same time... I was without data for about 5 hours.. when in went to the spent store it started working again, where are y'all located at?
Sent from my Nexus 7 using xda premium
I'm located in Dallas. So I just got off the phone with sprint tech support and they had me dial some code on my phone to bring up a menu I never seen before to reset some setting and my data and gps is now working. They only bad part is that my mobile data only works now when my phone is set go CDMA only and not LTE/CDMA. That sucks cause they do have LTE in my area.
Sent from my EVO using xda app-developers app
I am having the same problem in Ft Worth. Started this afternoon. I can get 3g data if I set the data to eVdo only. If I set it to cdma I can only get 1x. If I set it to cdma/evdo/lte auto I get no data. I am hoping this means Sprint is working on the towers.
Noel
Sent from my EVO using Tapatalk 2
The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
Sent from my EVO using xda app-developers app
Antimus82 said:
The sprint tech I talked to said that this happens if they are working on the towers. I hope so too. Ever since LTE went live a few weeks ago I've had a 4g signal for about 10 total minutes and I go to downtown Dallas often.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I'm having the exact same issue, and I'm in Ft Worth. Let us know if you find a way to stay on CDMA/LTE and still get data.
I woke up this morning and put my phone on LTE/CDMA mode....then turned aireplane mode on for about 2min and back off and now my mobile data/GPS is working on LTE/CDMA mode.....weird I'm glad.
Sent from my EVO using xda app-developers app
I'm in San Antonio and I was experiencing it.. now I have data again, but one strange thing is, my phone losses data when my phone goes to sleep and when I wake it up data comes back on :-\
Sent from my Nexus 7 using xda premium
Can you please publish the procedure that Sprint had you execute to get that menu?! Thx!
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
My data started working again this morning. Still the same crappy 3g. It is funny, if I select evdo only my speeds double. On auto mode is get between 50 & 100 kbps, if I select evdo I get between 200 & 300 kbps. I still don't have lte at home, Haltom City. I have seen lte for a few minutes at a time at work, Meacham & Blue Mound Rd.
Noel
Sent from my EVO using Tapatalk 2
The Los Angeles metro area is spotty as well. Hopefully, all the towers will be deployed soon.
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
The sprint tech has to dial: ##3282# and select Edit mode(i can't remember the password he gave me) From there we went to advanced to verifty my MSID. That was corect so we didn't change anything. He said he reset the data on my phone and asked me restart it. After that he had me go into my mobile network settings and disable domestic data and select CDMA mode only and restart again. It's worked fine ever since.
Sent from my EVO using xda app-developers app

[Q] Error code 1233 when updating profile/prl

Last night I decided to try to update my prl through the updater in Sense and I got an error code 1233. Called sprint tech support and spent an hour trying to get it fixed. The tech ended up just sending me a new phone, which a huge buzz kill because I've had hboot 1.12 since the beginning with s-off. Was running toasted-deck from irc, and I don't know if that had anything to do with my phone getting screwed up so I figured I'd ask if anyone else has had this problem? I want to unlock this new phone when I get it too, and I'm really going to miss TD if this is a common problem.
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
malicenfz said:
I got the same thing while trying to update my firmware.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
pbedard said:
OF wouldn't accept a new phone there's a method of fixing it with WiFi and checking HTC updates then rebooting
cm10ed 3VO
Click to expand...
Click to collapse
I searched high and low for a fix before I even called Sprint Tech. Any chance you can point me in the right direction? I'll just send them their locked down phone back if I can fix this one.
sslbaron said:
I was getting this too. I had to run an errand up to another major city north of where I live. While there, I figured I'd give it a shot again, and it worked there. If you get the opportunity, try running it in a different area from where you tried.
I'm surprised that they are sending you a new phone for this.
Sent from my EVO LTE using xda app
Click to expand...
Click to collapse
Unfortunately I did try in a few different areas. I live in Cincinnati and go to school in Dayton, but got the same error in both places. I really wonder how this even happened because I never had a problem running AOSP on my OG EVO so I don't think that could be it.
I had this happen on my 3D and when it did work it only connected to Verizon....weird I know and even the tech couldn't believe but I did a data reset on it and never had that problem again.
Sent from my EVO using Tapatalk 2
So I was on stock with goodies and just out of curiosity switched to mean rom to try and activate my phone. The activation went off without a hitch and now my phone is working perfectly again. So pumped.
if u were able to do it before then all of sudden u can't, it must be sprint
Sent from my EVO using xda app-developers app
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
josh030181 said:
I get the error code also, im on flex 2.18 I'm gonna try a different rom tomorrow to see if it still does it, another thing that's driving me crazy is when i call my wife's or my brothers phone it rings once then goes to a busy signal i have to force my phone to roam to call them and it only happens when i call one of them and all three phones are on my account
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
mmhama2 said:
Are you using Google voice? I've found that GV messes things up like that.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
OK i flashed to mean rom and now I'm able to update prl and profile without getting the error, as for the busy tone it was gv, i signed out of gv the calls went thru then i signed back in and get the busy signal again, which sucks because that's never happened before till now.
Sent from my EVO using xda premium
I had the same problem a few days ago. I was Running CM10 and switched over to Stock w/ Goodies to update my PRL and Profile so i can take advantage of LA's new LTE network but i kept getting that error. I ended up unrooting and relocking my phone and restored to complete stock after that it updated fine the first time. I doubt being rooted prevents you from updating either the PRL or Profile.
I was getting the same error code at work. I googled the code ansomeone said it was a connection problem. I believe this because I never get a good signal at work. When I got home my prl updated. I'm on meanrom.
Easy Fix
Turn off WiFi and LTE radio (CDMA only) and try it. You should be able to update the PRL and Profile.
As "zAcHcOmA" mentioned, I also gave them a Thanks for it.. I had the same issue with "Error Code 1233".
My problem started when I noticed every incoming call I tried to answer thru the Handset would basically act as if I missed the call. Seems I didn't have an issue answering through Blue Tooth though. Not exactly sure what is causing this. I'll keep an eye on it after updating my PRL & Profile. Anyways, I did the following and was able to update both PRL & Profile..
1. Make sure Wireless is off
2. Set network to by going to Settings - Mobile Data - Network Mode "CDMA only"
3. I was then able to update both PRL & Profile through System Updates and I then rebooted my phone.
I'll now find out if my issue is resolved or if I still have on going issues.

[Q] No Network at all.. 3G 1X or LTE

So after working with Sprint with morning and messing with it all day I am at a lost and have taken to XDA to find the cure.
My LTE stopped working properly over the past, well ever since i got it actually, but ever since LTE went live in Chicago i have not been able to keep a mobile connection. I have been switching back and forth between my og EVO and my LTE. I went back to my LTE and long story short I can make calls and texts and the WiFi works but I have no mobile network. It shows the bars but has no 1x or 3g or 4g icon. I have had Sprint reset the phone and re-active it numerous times and still nothing. Anyone have an idea how to get it back? even by going through ##3828# ?
on a side note, when Sprint re-activated the phone and reset it when i booted the phone back on it did NOT do a hand free activation.
Please Help
EDIT: also it won't do Firmware, PRL, Profile updates....
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Deathsnuggle said:
Call Sprint. Have them update your profile manually. Reboot. Update prl and pri
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I did, my phone will not update PRL or PRI, it just loads and loads. And Sprint never can help me I have called today.
I just got a glimpse of 3G!! So I opened Titanium Backup and i got this "message" (see attached) I clicked "restore the previous ID" and my 3G icon went on for about 10 seconds and then went away again and has not reappeared.
I am also having this problem as of today...just randomly happened....Just keeps "Looking for Service" wifi works, but nothing else does.....hmmmmmm
Mine though has no bars, just an x above the bars....won't call/text/anything....hmmmmm
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
5 Liter Fever said:
Mine does this occasionally. Especially while using WiFi. X over signal, looking for service. I started a thread but didn't get a reply. For me, rebooting the phone restores the signal. It hasn't happened for a while so hopefully fixed itself somehow.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Cherokee4Life said:
I have an S2 and i noticed over the past day that it randomly drops service but picks it right back up while driving around town. (Chicago Suburb).
Rebooting does nothing for me though
EDIT: on the phone with Sprint at the moment, we shall see how good they are.
Click to expand...
Click to collapse
Just got off the phone... all they wanted to do was a profile update. Data Profile reset and then a Factory Reset.
All of which I have tried before. Finally she told me I had to take it into a Sprint service center because their is something physically wrong with the phone because the hands free activation would never activate.
READ!!!!!! ----> She mentioned something under her breath that I don't think she wanted me to hear. She asked if I was in Illinois. When I said yes I am in the Chicago Suburb area she quietly said "oh.. there is an outage in your area" HMMMM Interesting.
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
richardb2837 said:
Moderators rescale pics often u need q iphone then
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
huh?
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
EVOuser94 said:
Try to do the hard factory reset using ##786# AND enter your MSL as the password that is how I got mine to work... My issue was becaiee my MID AMD MEID were somehow both deleted..after doing this it will reset and force a handsfree activation on boot up.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Cherokee4Life said:
You sir are a genius. First i went into ##3282## and entered my MSL and reset it there and then I went into ##786# and reset my phone. It took a while but finally booted back up and went to the Hands Free Activation. Mind you, I have had 5 different employees for Sprint attempt to get my phone to do the hands free activation and none of them could.
Click to expand...
Click to collapse
Lol it was all trial and error!!! Took me like 4 hours to figure this out... 1 hour at least on the phone with Sprint, they are idiots!!!! Lol
Sent from my EVO using xda premium
gmugrad04 said:
http://forum.xda-developers.com/showthread.php?t=1876622
This was my thread with a similar issue. Changing active profile from 0 to 1 fixed my issue. Perhaps it would fix yours too?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
zrmxp95 said:
This was the issue on my end....I probably looked at the data profile 50 times in the last day trying to figure it out....Sprint, no help (they just want to reset everything)....the worse part is once I read this and saw mine was at 0, I almost knocked myself over because I couldn't believe I didn't see it earlier!...Thank You for making me look twice at that and caught my mistake!
Click to expand...
Click to collapse
Sorry, where did you go to set it to "1"? I'm having the same problem and hoping this fixes it. Thanks!

Network connectivity issues

Hey guys, i have no idea what has happened, but i no longer have 4g on my phone.
First, it takes forever to actually connect to Mobile data. It shows that mobile data is on, but it says "disconnected" for at least a minute or two. Second it only connects to 3g when i know im in a 4g area, and have always gotten 4g.
I have it set to LTE/CDMA mode and have sprint connnections optimizer turned off. I have also updated prl/profile to no avail. Please help
Thanks
It's been around the posts lately about the growing problem. Try ##3282#, profile, change to 1, hit menu, commit modifications... Maybe that will help.
Sent from my EVO using Tapatalk 2
Thanks, it was already set on 1.
Sent from my EVO using xda app-developers app
Well... I'm in the same boat man. But I'm actually going on a couple hours of constant lte. Man, I did everything in the book. ##786# reset, hundreds of profile and prl updates...
I flashed back to an old nandroid of superlte and its been working.
Sent from my EVO using Tapatalk 2
I'm basically having the same issue. The other thing on my end is I can't update prl or profile. This sucks.
Sent from under your bed...
This happened to me the other day. What i did was turn off my mobile data and put my phone on airplane mode for a few minutes. Then i turned everything back on and my LTE worked.
Woke up this morning and my 4g was back! Guess its a tower or software issue. It seems to be randomly disappearing for no reason. Hope you guys get it solved cuz if not then the phone should've been called EVO 3G if its gonna act like this. I'm sure I haven't seen the last of this problem
Sent from my EVO using xda app-developers app
Been having similar issues for the last day or so as well. It sometimes requires me to restart the phone entirely before I get LTE back. Where are you guys around? Chicagoland area here.
Sent from my EVO using Tapatalk 2
I'm in the Dallas/Fort Worth Texas area
Sent from my EVO using xda app-developers app
bennyboy78 said:
I'm in the Dallas/Fort Worth Texas area
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Im in Dallas and since middle of December i can say that my Data speeds have gone back to pre network vision days..
Right now, in my office with the 4G icon, im getting less then a meg down and between 1 and 2 megs up.
Thats 3G speeds..
Its aweful..

In call internet browsing !!!!!

While I was on a call the other day I decided to browse the internet during the call....FAIL
I wondered if there was something wrong with my phone so I tried it on another call after I restarted my phone and still not internet during call. I called T Mobile to ask them about this and they told me that the HTC One does not support that feature.
That just sound crazy to me because I was able to do it with my 2 year old myTouch 4g.
Has anybody else tried or experienced the same?
Does anybody know any information or a fix to this?
I searched around the threads for a while to see if anybody noticed this or made a thread about it but I didn't see anything. If there is other information regarding this please direct me.
Hmmm I can't say about web browsing but I can confirm you can send and receive text while in the phone. I'll try browsing next time I'm on a call.
Sent from my HTC One using xda app-developers app
Are you sure you had 4G and not on EDGE.
Sent from my HTC One using Tapatalk 4 Beta
It's working for me.
Tried it just a few minutes ago...works fine for me
Is your device a tmobile HTC One? Were you on 4g when you tried to browse while on call? Do you even get 4g service? Browsing while in call requires for you to be in 4g.
Sent from my HTC myTouch 4g using xda premium
Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app
I do it all the time when I'm on 4g.
Sent from my HTC One using xda app-developers app
gabecog said:
Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Is your device a tmobile device? I seen some thing on the web where people with dev edition or people using att device with tmobile couldn't browse while in call. Is the reason I ask. If you have a dev edition on tmo network, that might be the problem.
Sent from my HTC myTouch 4g using xda premium
gabecog said:
Thanks everybody for your responses. I was able to get messages but it just wouldnt let me browse the internet. And yes I was on 4g but not lte...if that helps. Maybe I will just try again after another reboot and see what happens
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I was just on a call with my sister, she was on speaker and I was browsing the net. 4G hspa signal
Sent from my Coconut Wireless
I had tried it. Im connected to a wifi network while my friend is calling me.
Sent from my Samsung Galaxy Y
Creeds Rom- Hells Fusion #50
UPDATE
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol
It has worked fine for me while connected to bluetooth Ford Sync I was able to post comments on Facebook while on the phone in Honolulu on 4G, pretty sure anything other than 4G and wifi it won't work
Sent from my HTC One using xda premium
I believe that what you experienced is just a general, minor Android bug. I've owned numerous devices, and everything from the mytouch 4G, to the Nexus 4, has given me a rare issue where sometimes when I'm making a call, I'll try to load the web, and see that I have no data. In order to regain my data, I'll have to end the call, wait a few moments for the data to fully restore itself, and then I can make the call again and use the web.
gabecog said:
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol
Click to expand...
Click to collapse
I think it is normal for data connection to not work properly right after your phone/IMEI/SIM is first activated with T-Mobile's system..... always takes a reboot.
gabecog said:
Update:
I did a complete shutdown, not restart. Then I powered my phone back on after about 5 mins. I later tried to browse the internet while on the phone and...IT WORKED!!!
I dont know why but Im happy. So if anyone else is having this issue try that.
Sidebar:
I spoke to a Tmobile rep about the issue and he told me that the HTC One does not support on call interenet browsing.....
Cleary he was clueless...smh lol
Click to expand...
Click to collapse
Glad you got it to work. That rep you talked to was indeed clueless: browsing data while on a call isn't a "feature"; it's how the freaking network works. All GSM/UMTS/HSPA+ networks allow you to do this (in the US, this is tmo/att). CDMA networks work differently and don't allow EVDO use (3G) while on call. I think most verizon phones with LTE do allow you to use LTE and voice at the same time, though it might depend on the exact baseband setup. CDMA, blech.

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