I was wondering, how often the sprint replacement device works with you guys? As far as i know that all replacement devices are refurbished.
EVO 4G LTE HB 2.09 S-OFF
I had 4 replacements through the sprint store with my 3D until I got one that wasn't scratched, dented, didn't rattle or even worked. I was told they are "recertified" not refurbished. They said they recirculate the phones people generally return during their 14 day period. The rep couldn't answer me when I asked about returned broken phones. Best Buy refurbishes them with brand new parts.
Sent from my EVO View using Tapatalk2
For me, sprints Assurian will replace with used and remanufactured unless you push hard. For BB, I have always received new units and no questions asked which is why I am still using them and won't ever change again. Again, your results my vary depending on where you are and circumstances.
Sent from my EVO using xda app-developers app
Thank you guys for sharing your experiences with the replacement devices. I think next time i should get the BB insurance. It's way better than Sprint insurance, at least I will get a brand new device as replacement.
EVO 4G LTE HB 2.09 S-OFF
+1 for BB I've always get new devices from them :thumbup:
Sent from my EVO using Tapatalk 2
It might depend on the store/area. The 3 Best Buys near me give refurbished.
Sent from my EVO View using Tapatalk2
I'm wondering the same thing, sprint store had to reorder replacement, wondering what condition phone will be in, and has anyone that gotten a replacement got any thing other than ltevo
Recently got a replacement from Sprint for my wife's Samsung ET4G. Phone was in excellent condition
Sent from my EVO using xda premium
Just got my replacement and already having to get another replacement was fubar out the box sprint rep said was normal, so now have to wait another 3 days for another
Sent from my EVO using Xparent Cyan Tapatalk 2
Kchitown1977 said:
Just got my replacement and already having to get another replacement was fubar out the box sprint rep said was normal, so now have to wait another 3 days for another
Sent from my EVO using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
What was wrong with it?
Sent from my EVO using xda premium
FinZ28 said:
What was wrong with it?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Glass protruding not flush with the frame , and one corner very loose, and now it's back ordered from asurion so might be more than 3 days until I get a replacement
Sent from my EVO using Xparent Cyan Tapatalk 2
Kchitown1977 said:
Glass protruding not flush with the frame , and one corner very loose, and now it's back ordered from asurion so might be more than 3 days until I get a replacement
Sent from my EVO using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
That sucks
Sounds like lackluster quality control.
Sent from my EVO using xda premium
FinZ28 said:
That sucks
Sounds like lackluster quality control.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Lol your telling me,,,,, darn upgrade not for another year,,,,,,,
Sent from my EVO using Xparent Cyan Tapatalk 2
Kchitown1977 said:
Lol your telling me,,,,, darn upgrade not for another year,,,,,,,
Sent from my EVO using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
Could always be worse
Sent from my EVO using xda premium
Kchitown1977 said:
Glass protruding not flush with the frame , and one corner very loose, and now it's back ordered from asurion so might be more than 3 days until I get a replacement
Sent from my EVO using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
That sucks! Same kinda thing would happen to me through Sprint. Sent through about 3 or 4 in about 2 weeks with my 3D. One was heavily scratched (which they refused to send back even tho the one I turned in was not, but that one ended up not connecting right so it went back anyway) another rattled heavily with sound, by the time I got my last one, if that didn't work, they said they "might" give me a new one.
sent from my EvoLte using Tapatalk 2
Related
I have htc evo lte and like it a lot, I usually don't do any of those thread about quality and what not, but this time I am, anyway I have the phone for 3 weeks now and I noticed a small light leak on my home button when im looking at black backgrounds it looks like a V and I was wondering if sprint can still exchanged the phone? I bought at sprint store but is my 3rd week, is it possible? Or should I just keep it. Thanks for the responses
Sent from my EVO using Tapatalk 2
They should exchange if you are in range of the exchange period or in warranty. Although, I recommend you just keep it.
Sent from my R800x using xda premium
jgalan14 said:
I have htc evo lte and like it a lot, I usually don't do any of those thread about quality and what not, but this time I am, anyway I have the phone for 3 weeks now and I noticed a small light leak on my home button when im looking at black backgrounds it looks like a V and I was wondering if sprint can still exchanged the phone? I bought at sprint store but is my 3rd week, is it possible? Or should I just keep it. Thanks for the responses
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If its not out of your way it wouldn't hurt to ask
Sent from my PG86100 using Tapatalk 2
KeanuC said:
They should exchange if you are in range of the exchange period or in warranty. Although, I recommend you just keep it.
Sent from my R800x using xda premium
Click to expand...
Click to collapse
I was thinking about that cause I dont have any other broblems besides the one and I will see
Sent from my EVO using Tapatalk 2
If you are ok with rooting I'm sure we will see a mod soon to either make the button lights less bright or turn them off altogether, I'm hoping for the latter myself.
Sent from my EVO
raiderep said:
If you are ok with rooting I'm sure we will see a mod soon to either make the button lights less bright or turn them off altogether, I'm hoping for the latter myself.
Sent from my EVO
Click to expand...
Click to collapse
Yeah I want that too I dont need them much they well separated and Im used to them, even tho coming from galaxy nexus it felt weird at first
Sent from my EVO using Tapatalk 2
ok so i got this phone on the 5th i believe and ever since that day i have had a case on it but today i was with some people and they wanted to see how it looked without a case. so i took it off and gave it to him and while he was looking at it he turned to me and said "is this supposed to be bent?" so in shock i look at my phone and sure enough the metal bar or strip i guess you would say that is under the home button by the mic is dented toward the back of the phone. since im very careful with my phones and haven't dropped this phone at all and my og evo thats 2 years old doesn't have a scratch on it so i can't figure out where it came from.
so would i be able to take it to the sprint store i got it from and replace it? its just one of those things that once you saw it, it can't be unseen and its driving me absolutely nuts
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
inst1029 said:
isn't replacement only valid for 14 days ?
i had my evo 4g lte and 2 days after using it , it went dead.
Click to expand...
Click to collapse
Return to cancel is 14 days, replacement/exchange is 30 days
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
In my experience sprint is evil.. >. >
shook187 said:
So you're going to take back what I'm guessing is a perfect running phone, cause a thin metal strip is slightly bent? Dude if you have no clue how it bent, then I'm sure eventually the new phone will probly bent at some point. Regarless I think you only had 14 days anyways and I'm sure the sprint store will blame you for the bent strip. I say put it and the case and forget it.
Sent from my EVO using XDA
Click to expand...
Click to collapse
thats what i figured. but idk its just killing me knowing its there haha
Take it back. It needs to be as close to perfect as possible.
can it be exchanged to another device ?
i purchased et4g from sprint local store on 6/3 and the guy told me i have 14 days to cancel or exchange it. On 6/15 i exchanged the et4g for evo 4g lte, the sprint employee told me it doesn't extend the 14 days exchange period.
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
PhxkinMassacre said:
Yeah they basically told me I'm screwed and there is nothing I can do... this is going to kill me since I'm a perfectionist. Especially with my evo's
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
shook187 said:
You call it perfectionist, I call it a case of OCD.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Yeah that to haha
Sent from my EVO using Tapatalk 2
Take it back!! Get it replaced with a brand new one!!!!
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
shook187 said:
They already said they he can't. :thumbdown:
Sent from my EVO using XDA
Click to expand...
Click to collapse
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
assumption said:
He CANT cancel his service. He CAN return the phone in exchange for a brand new one
Click to expand...
Click to collapse
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
shook187 said:
It pass his 14 days that sprint allows.
Sent from my EVO using XDA
Click to expand...
Click to collapse
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
assumption said:
What about the warranty through HTC?
Now that I think of it, sprint is evil, and it would be a pain in the ass, but HEY, he could get lucky and get a cool rep?
Click to expand...
Click to collapse
HTC doesn't cover physical damage.
Sent from my EVO using XDA
yeah the only thing i can do it take it to a service center and see it they can straighten it. but all sprint phones come with a 12 month manufacturer defect warranty. so maybe i can fiddle with a port or something to see if they will replace it? its a **** move but might consider it unless i can go to the sprint store when the cool guy is there. they guy there was kinda new and doesn't cut deals haha
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
jackpearce said:
Dun duh duh dah!
Sounds like a job for
ASSURION!
Lol
Sent from my EVO using xda premium
Click to expand...
Click to collapse
pretty much hahaha. just got to find $100... since i don't have tep
I'm thinking about meeting up with a person at a sprint store that claims to have an evo lte in good conditon tomorrow.
The person said the phone was his son's for about a month before he switched to tmobile.
From the few pictures I've seen on his craigslist post, it seems like the phone is in good condition.
Just wanted to know from you guys if I was getting a good deal or not.
here are the pics
To me $250 sounds like a decent deal--make sure you get the phone's ESN number checked with Sprint. I bet you could try and go lower on the price citing that chipped paint on the kickstand.
EDIT: I looked on Craigslist for my area and noticed one going for $200. This was in the Dallas/Forth Worth area.
007math said:
To me $250 sounds like a decent deal--make sure you get the phone's ESN number checked with Sprint. I bet you could try and go lower on the price citing that chipped paint on the kickstand.
EDIT: I looked on Craigslist for my area and noticed one going for $200. This was in the Dallas/Forth Worth area.
Click to expand...
Click to collapse
I didnt notice the chipped paint lol
I'm in the same area lol I haven't seen that one...
EDIT: nvm, saw it.
Think that one is sold already.
I've tried so many already I forget who I have and havent contacted ._. haha
http://dallas.craigslist.org/dal/mob/3489279551.html
Only one pic though.
007math said:
http://dallas.craigslist.org/dal/mob/3489279551.html
Only one pic though.
Click to expand...
Click to collapse
Thanks.
They guy said he's willing to meet me at a sprint store tomorrow.
I hope its not on the latest HBOOT :l
Save your money. $250 is too much for the LTE this late in the game.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
klbjr said:
Save your money. $250 is too much for the LTE this late in the game.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
It definitely is, I just bought an evo for a friend of mines on ebay about 3 weeks ago in perfect condition(clean esn) for $200 shipped, with a few accessories. I definitely would not pay more than $200.
klbjr said:
Save your money. $250 is too much for the LTE this late in the game.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
I Wish I Would've Got That Memo. I Dropped $300 For Mine Just Because I Wanted It In White -__-
sent from my EVO LTE on the XDA app because Tapatalk hates me -__-
I got mine for 230 with a commuter case and in perfect condition
Sent from my EVO using Tapatalk 2
klbjr said:
Save your money. $250 is too much for the LTE this late in the game.
Sent from my EVO using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
Thanks for the tip.
I’ll look around more.
I'm afraid to try eBay because I don't want one with a bad ESN lol
jesuscash said:
Thanks for the tip.
I’ll look around more.
I'm afraid to try eBay because I don't want one with a bad ESN lol
Click to expand...
Click to collapse
On eBay, You're Likely To Find One For About $200 Or So. Oddly Enough, It Looks As If The White Ones Sell For A Higher Price.
sent from my EVO LTE on the XDA app because Tapatalk hates me -__-
JayyWilliams said:
On eBay, You're Likely To Find One For About $200 Or So. Oddly Enough, It Looks As If The White Ones Sell For A Higher Price.
sent from my EVO LTE on the XDA app because Tapatalk hates me -__-
Click to expand...
Click to collapse
Found one for 225 with a case and screen protector. Haha I'll be over here by next week.
Sent from my Nexus 7 using xda app-developers app
When dealing with craigslist and phones, what you should do is ask them if you can call sprint and activate the phone right in front of them. I did that and I got my barely used evo 4g LTE for 200.
Sent from my EVO using xda app-developers app
Or meet at a sprint store and let them verify the esn. Just don't do the transaction in the store. They don't want you to do that.
Got mine on Craig's list a few weeks ago for 180
Sent from my EVO using xda app-developers app
acme64 said:
Got mine on Craig's list a few weeks ago for 180
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Tried cl. Found one for 180, the person agreed to meet me at my local sprint store if I paid for their gas (10 dollars). Its been 3 days since their last reply lol I would still buy another lte, but for my father this time.
Sent from my Nexus 7 using xda app-developers app
Okay, I just listed my rooted LTE on ebay and my wife's un rooted LTE. Should I have un rooted my LTE before selling it to get more money or is it worth more rooted?
Sent from my SAMSUNG-SGH-I317 using xda premium
MRBULLRED said:
Okay, I just listed my rooted LTE on ebay and my wife's un rooted LTE. Should I have un rooted my LTE before selling it to get more money or is it worth more rooted?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
I wouldn't think that a rooted phone would be worth more than a non-rooted phone. Having said that, though, the rooted phone may sell easier since the work to root it has already been done. It really depends on what the buyer wants. A power user would more likely be inclined to grab the rooted phone, while somebody else may or may not care. So long as both phones have clean ESN's you shouldn't have a problem selling either one.
Just my 2 cents worth
Sent using my HTC EVO LTE and a magic wand
MRBULLRED said:
Okay, I just listed my rooted LTE on ebay and my wife's un rooted LTE. Should I have un rooted my LTE before selling it to get more money or is it worth more rooted?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Personally I always unroot my phones before selling them. My thought behind this is that the average Joe doesn't understand a rooted phone and may be scared or put off by it. Any techie that wants a rooted phone can probably just do it themselves. In my eyes you are eliminating potential customers who may be put off by the idea of a rooted phone. I don't think of rooted as a selling point. Just my thoughts.
Do you happen to have a white one?
Sent from my EVO using Tapatalk 2
S-off?
Sent from my EVO using xda app-developers app
I have a rooted and S-off evo black with defender otterbox. PM me if you want getting a NOTE 2
I've seen rooted evo ltes on eBay go for about the same as unrooted evos. ~230
Sent from my EVO using xda app-developers app
I just put my s-off evo on craigslist.. Trying to trade for the gs3.. I just got a hit too Sucks cause i love HTC phones so much.. Every smartphone i ever had was HTC but im so sick of the way they treat the dev community.. I main reason im wanting to trade is kernel source.. Making us wait months for it is BS.. By the time they post it it will be no good cause there will be a new update out 3 days later.. Its crazy how many people i have seen on line jump ship to sammy because of this.. HTC needs to get there ishh together.. lol watch my luck ill go threw with the trade and HTC will release kernel source for the LTE 2 days later!! hahaha Ill be pissed!
evo401 said:
I just put my s-off evo on craigslist.. Trying to trade for the gs3.. I just got a hit too Sucks cause i love HTC phones so much.. Every smartphone i ever had was HTC but im so sick of the way they treat the dev community.. I main reason im wanting to trade is kernel source.. Making us wait months for it is BS.. By the time they post it it will be no good cause there will be a new update out 3 days later.. Its crazy how many people i have seen on line jump ship to sammy because of this.. HTC needs to get there ishh together.. lol watch my luck ill go threw with the trade and HTC will release kernel source for the LTE 2 days later!! hahaha Ill be pissed!
Click to expand...
Click to collapse
Lol HTC is going to be the next RIM
Sent from my EVO using xda app-developers app
jkoch35 said:
S-off?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I remember "feeding the panda" but I'm not sure if that made it s-off. I will have to check when I get home.. I had the Evo 4g, Evo 3d, and Evo LTE. All were rooted. That's why I am unsure.
Sent from my SAMSUNG-SGH-I317 using xda premium
MRBULLRED said:
I will have to check.. Im not home right now though. .
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
You have a white one?
Sent from my EVO using Tapatalk 2
thatotherguy.. said:
You have a white one?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Sorry, black one. I'm pretty sure its hboot 1.12 as well.
Sent from my SAMSUNG-SGH-I317 using xda premium
MRBULLRED said:
Sorry, black one. I'm pretty sure its hboot 1.12 as well.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Dam
Sent from my EVO using Tapatalk 2
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
iandmacdonald said:
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Yep been like that for a bit I had to exchange mine in and they said it would take a week to get so I went to the main sprint regional headquarters and they luckily had a refurbished one in stock..
Sent from my cat riding a dinosaur chasing a UFO!!
iandmacdonald said:
Went to BB to swap out my phone due to problems with power button, etc. Geek Squad said phone was on back order for an indeterminate time. But, they were more than willing to give me a pos loaner phone for $150 till they received them.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I was just as sprint yesterday and they ordered me one no problem
Sent from my EVO using Xparent BlueTapatalk 2
BB=Best Buy. I bought my phone there and have black tie protection. Sprint won't touch my phone.
Sent from my EVO using xda app-developers app
CwbAnDroidCwB said:
I was just as sprint yesterday and they ordered me one no problem
Sent from my EVO using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
word
Don't they offer substitutes if they're OOS?
They offered me an Epic for a $150 deductible.
Sent from my EVO using xda app-developers app
gpz1100 said:
Don't they offer substitutes if they're OOS?
Click to expand...
Click to collapse
yeah thats how i got this.
the 3d was oos.
they didnt even side swap it with the s2, they upgraded me without using my upgrade.
Got my EVO LTE refurb yesterday
Sent from my EVO using Xparent BlueTapatalk 2
I'm reading through all of these responses, and nothing besides the last response seems relevant to my original post. Best Buy offered me no upgrades or swaps or anything. They sent me over to Geek Squad whom is no in-charge of black tie protection plans. They offered me the Epic as a "loaner" phone while I waited for a replacement off back order. Everyone is talking about Sprint, etc. Sprint told me flat-out, they are not touching my phone, either Best Buy or HTC I talk to.
Sent from my EVO using xda app-developers app
Had to take mine in to BB in august they were OOS and offered a GS3 or Optimus G. I chose to wait though the GS4 was out and i knew the G2 was coming soon, no sense in getting a new old phone. Upgrade in Feb so i can wait on next years crop of phones especially if we really get the update to 4.3 and sense 5 I can hold off till all the phones are announced.
iandmacdonald said:
I'm reading through all of these responses, and nothing besides the last response seems relevant to my original post. Best Buy offered me no upgrades or swaps or anything. They sent me over to Geek Squad whom is no in-charge of black tie protection plans. They offered me the Epic as a "loaner" phone while I waited for a replacement off back order. Everyone is talking about Sprint, etc. Sprint told me flat-out, they are not touching my phone, either Best Buy or HTC I talk to.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
That's why if you want a Sprint device .....get it from Sprint......
Sent from my EVO using Xparent BlueTapatalk 2
CwbAnDroidCwB said:
That's why if you want a Sprint device .....get it from Sprint......
Sent from my EVO using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
I get my phones from bb and have their black tie insurance. Ive had my lte replaced 3 times for damage already at no extra charge from bb and i received them all within 3 days. I used to have the 3d which i also got replaced 3 times by them at no extra charge within 3 days each time. I got my lte because the last time i broke my 3d they were oos so instead of giving me a g2 they upgraded me at no cost and without using my upgrade. I had to get a loaner about 5 months ago from them when i needed a replacement and it was only $50, which i got back when i returned it. Dont know why the op is having so much trouble but ive had nothing but great experiences every time and have nothing but good things to say about black tie insurance.
Sent from my Evo 3G LTE
Sprint doesn't do much better these days unless you paid extra for the insurance plan.
ronnienyc said:
Sprint doesn't do much better these days unless you paid extra for the insurance plan.
Click to expand...
Click to collapse
And you still have to pay a deductible for a replacement.
Sent from my Evo 3G LTE
youdug said:
And you still have to pay a deductible for a replacement.
Sent from my Evo 3G LTE
Click to expand...
Click to collapse
Im on my 4th EVO LTE....have yet to pay a single penny
Sent from my EVO using Xparent BlueTapatalk 2
I'm on my 4th refurbed EVO LTE as well... just got my newest one last week from Sprint.
Same thing with my LGOG. I bricked it a few days ago and went to get it replaced. They told me its on back order and if I don't receive one in 10 days (this was like Saturday) that I can come in and pick a phone of my choice. Anythings better than this nexus S 4g I'm using.
Sent from my Nexus S 4G using xda app-developers app
Yes, this is what they told me over the phone. $700 credit they will give me for the phone. I will either go with the one, or pay $100 more and get the Note 3.
Sent from my EVO using xda app-developers app