Hi,
I got a Lumia 920 at the BUILD conference in 2012, and I've been a happy Norwegian camper since. Love my phone! So I was distraught when it started booting to a BSOD a few weeks ago. I contacted Nokia, they said to visit the nearest Nokia Care which I did.
Got the phone mailed back to me, but now instead of the unbranded firmware, I have AT&T branded firmware and apps, and it is not working with 4G or 3G properly.
I'm in contact with Nokia Care Europe now, hoping they can fix it - either giving me the default Nokia firmware, unbranded - or for my actual carrier (Telenor Norway) as an alternative. Last option will most likely give me data connection functionality again. If not, what are my options? Are the legal ways to get back to the original firmware on my own?
Thanks.
henrik.gundersen said:
Hi,
I got a Lumia 920 at the BUILD conference in 2012, and I've been a happy Norwegian camper since. Love my phone! So I was distraught when it started booting to a BSOD a few weeks ago. I contacted Nokia, they said to visit the nearest Nokia Care which I did.
Got the phone mailed back to me, but now instead of the unbranded firmware, I have AT&T branded firmware and apps, and it is not working with 4G or 3G properly.
I'm in contact with Nokia Care Europe now, hoping they can fix it - either giving me the default Nokia firmware, unbranded - or for my actual carrier (Telenor Norway) as an alternative. Last option will most likely give me data connection functionality again. If not, what are my options? Are the legal ways to get back to the original firmware on my own?
Thanks.
Click to expand...
Click to collapse
use NCS. There's latest fw for build 920. Remember the code is 059R2L5. good luck!
Can that firmware be flashed to an AT&T 920 to get rid of the carrier branding and allow wifi hotspot capability with LTE?
Related
Hi guys i know this is the 800 section but i thought would put it here until its moved by admin
Tools needed
Nokia Care Suite 5.0.0 (2011.51.2) http://www.seidea.com/2011/12/28/nokia-care-suite-5-0-2011-51-2-63048/
NaviFirm Plus - http://www.symbian-toys.com/navifirm.aspx
Once you have installed Nokia care suite, install the drivers package for your version of windows - Program Files (x86)\Nokia\Nokia Care Suite\Drivers WinUSB Drivers x86 or x64
Download the Firmware needed from Navifirm should be about 12 files.
1. Launch Nokia Care Suite and open Product Support Tool.
2. Disconnect all phones from the computer and Turn the phone off
3. Select No connection from the connection drop-down menu.
4. From File menu select Open Product.
5. Search for 710 and click Open. RM-803
6. Now connect the phone with it tunred off, it will restart and be detected by the care suite
With the files you downloaded from Navifirm put them in
C:\ProgramData\Nokia\Packages\Products\ create a folder called Rm-803 if its not there
Now you need to rename the product codes of .dcp / .bin / vpl files to match your device code found on the right of nokia care suite product support tool.
Now the files are in place click programming from the tool bar and select refurbish.
Job Done.
I hold no responsibility if you screw your phone up.
Nicely done. It might be worth including product codes for unbranded models in the guide, would help people pick the right thing from the huge list in Navifirm.
I would be there all day as each country has Black and white devices.
You need to pick the firmware with Country Variant, The country you are in and what colour phone you have. There is no Country Variant for the UK yet with the latest 1600.3013.8107.11502 package in NaviFirm but you can download the older version 1600.3007.7740.11465
UK Black Product code 059N2L6
Germany Black Product code 059M5M0
France Black Product code 059N519
Italy Black Product code 059N0V8
Netherlands Black Product code 059N1Q9
Spain Black Product code 059N1M7
Fair enough, that would take a while, although I suspect no-one is going to care if they flash their phone with black or white variant, what difference can it make anyway?
I don't think it makes any difference, maybe Nokia have put some different themes in to match the colour of the phone.
There's no country variant for Canada. What happens if I flash the phone with a with say a UK firmware?
sutt359, are you sure the latest package is 1600.3013.8107.11505? Mine shows 1600.3013.8107.11502.
It will work fine with UK software. You might find you're missing something Canadian centric, though.
Canadian centric things, eh? I wonder what UK centric things I would find if I flashed with UK software.
Hi, im still kinda green to this whole thing (especially to wp7) and do not know how the thanks meter works, I do want to give thanks to sutt359 for this info. I think it will come in handy
omlets said:
Canadian centric things, eh? I wonder what UK centric things I would find if I flashed with UK software.
Click to expand...
Click to collapse
Not a lot, I can't think of anything on my phone. Possibly it's language config?
Anyone tried this yet?
My phone is on o2 UK but is branded Three. It's only the boot logo though, they've not messed about with anything else so I'm not too bothered.
omlets said:
There's no country variant for Canada. What happens if I flash the phone with a with say a UK firmware?
sutt359, are you sure the latest package is 1600.3013.8107.11505? Mine shows 1600.3013.8107.11502.
Click to expand...
Click to collapse
I wouldnt risk flashing a UK version as the radios will be different and may brick the phone. Infact i cant see any US/Canadian roms.
Do you know what bands your network works on? Could you let me know your raido software and hardware versions from about phone.
BlitterTwisted said:
Anyone tried this yet?
My phone is on o2 UK but is branded Three. It's only the boot logo though, they've not messed about with anything else so I'm not too bothered.
Click to expand...
Click to collapse
If you wanted to you could brand it to o2, 1600.3013.8107.11502 using code 059N3C2.
If you want the debrand uk firmware then you will have to use 1600.3007.7740.11465 code 059N2L6. If you use that when the new firmware is out from nokia it will be pushed via zune.
omlets said:
There's no country variant for Canada. What happens if I flash the phone with a with say a UK firmware?
sutt359, are you sure the latest package is 1600.3013.8107.11505? Mine shows 1600.3013.8107.11502.
Click to expand...
Click to collapse
Typo has been changed thanks
Does deranding allow the Wifi hotspot feature to be available? It is currently not available on the Rogers variant
eblend said:
Does deranding allow the Wifi hotspot feature to be available? It is currently not available on the Rogers variant
Click to expand...
Click to collapse
Nope Nokia haven't included this yet.
Well its not on my debranded 710 or 800.
sutt359 said:
I wouldnt risk flashing a UK version as the radios will be different and may brick the phone. Infact i cant see any US/Canadian roms.
Do you know what bands your network works on? Could you let me know your raido software and hardware versions from about phone.
Click to expand...
Click to collapse
Didn't realize there was a second page in this thread, lol.
Yeah whats up with the lack of North American roms. And you're right; on second thought, I probably shouldn't flash with non-North American roms. Just in case.
EDIT: I saw some people on here importing the 800 from online UK stores and using it in Canada a couple weeks ago. Oh well, I'll wait for bit.
omlets said:
Didn't realize there was a second page in this thread, lol.
Yeah whats up with the lack of North American roms. And you're right; on second thought, I probably shouldn't flash with non-North American roms. Just in case.
EDIT: I saw some people on here importing the 800 from online UK stores and using it in Canada a couple weeks ago. Oh well, I'll wait for bit.
Click to expand...
Click to collapse
You can flash any ROM you want. You won't brick the phone.
I'm on an imported UK Cyan Lumia 800. Several of us have been waiting for the North American ROM to see if it would free up the 850 3G band. I flashed both Black and Magenta ROMs for RM-819 and it didn't change affect the radios.
It's hard to brick a Nokia when you're just flashing other ROMs of the same model#.
This is probably an incredibly stupid question, so apologies in advance, but does this also sim unlock it?
It will not.
Hello guys,
Just managed to get my UK EE Lumia 920 unlocked.
What firmware must I download to 'debrand' my phone?
i.e what firmware do EU/UK Unlocked Lumia 920 use? and what is the latest version? Thanks
I just had mine too. would love to debrand it. my firmware is rm-821_eu_euro1_342. i'm guessing this is EE firmware?
I too have an unlocked Nokia Lumia 920 bought on Orange PAYG. My phone doesn't appear to be 'branded' as such - there are just a few references to EE if you dig deep enough and the IE homepage is set to the EE site. It's not like the old days when Orange would brand the device right, left and centre including physical logos on the body of the phone.
Is it worth flashing it when the branding is not evident in normal use? What would you gain from this?
I'm also wondering if we'll get the Nokia updates sooner with the phone linked to a carrier - I heard rumours that the unlocked Nokias will be updated last of all.
scgf said:
I too have an unlocked Nokia Lumia 920 bought on Orange PAYG. My phone doesn't appear to be 'branded' as such - there are just a few references to EE if you dig deep enough and the IE homepage is set to the EE site. It's not like the old days when Orange would brand the device right, left and centre including physical logos on the body of the phone.
Is it worth flashing it when the branding is not evident in normal use? What would you gain from this?
I'm also wondering if we'll get the Nokia updates sooner with the phone linked to a carrier - I heard rumours that the unlocked Nokias will be updated last of all.
Click to expand...
Click to collapse
I de-branded mine and to be honest I don't see any difference either, I am even considering going back to the EE rom.
I think all the Nokias will be updated at the same time, RM-820 has been updated, and once all the roms are on Navifirm the RM-821 will go live, but the CV GB rom did appear on NaviFirm before the EE one, but only by about a week.
I've been thinking of putting the oem ? rom on mine...
thought updates might be quicker in future, also, i've noticed i can't set 2g as max speed and i've read some people can set it to 2g in mobile settings, not often I used it but if i need the phone to last as long as possible I would always set my last phone to 2g as the battery life increased like crazy
quick question..
where did you guys get yor phones unlocked from?
i have a tmob uk 920 and im travelling and would like to get it
unlocked to use overseas for a few weeks
suggestions?
loomx said:
I de-branded mine and to be honest I don't see any difference either, I am even considering going back to the EE rom.
I think all the Nokias will be updated at the same time, RM-820 has been updated, and once all the roms are on Navifirm the RM-821 will go live, but the CV GB rom did appear on NaviFirm before the EE one, but only by about a week.
Click to expand...
Click to collapse
RM_820 has not been updated if you are on AT&T. In fact we most likely won't see that update till after the exclusivity contract ends just becuase that is the way AT&T is. As for debranding in general, it really makes no difference other than maybe gets rid of some of the provider specific apps. There is no change to the phone function or behavior otherwise.
my tmobile phone is CVGB phone but beware that CVGB roms don't have 4g yet
I currently have a Lumia 710 (Orange UK) which I use with Virgin UK. However, I have just made the plunge to buy a Lumia 620 which comes locked on o2 UK.
Is there a way to unlock the Lumia 620 like there is the 710/800? i.e. flash a bootloader and install a custom ROM?
or should I resort to changing contracts to o2/Tesco/GiffGaff?
Thank you all for any help/advice you can give me! :highfive:
The model number of the phone (RM-846) isn't showing up on Nokia Care Suite. I guess firmware isn't available yet then!
RHodgett said:
The model number of the phone (RM-846) isn't showing up on Nokia Care Suite. I guess firmware isn't available yet then!
Click to expand...
Click to collapse
They show up for me today. Only I don't know which one to pick, there are hundreds of variants. Any ideas for the most generic one valid on UK networks?
Hi,
No any way to unlock Lumia 610 now...
About firmware - pick one that matches to your phone's Product Code.
BTW, if you want to change the boot-loader to OSBL QUALCOMM - use ATF Flasher
it can change boot-loaders via TP. =)
BR
mattpat said:
They show up for me today. Only I don't know which one to pick, there are hundreds of variants. Any ideas for the most generic one valid on UK networks?
Click to expand...
Click to collapse
Thats great. I'll take a look later today. Might flash a generic firmware to get rid of the o2 Branding.
so is it possible to sim unlock this device? i bought one but i havent opened it yet in case i cant unlock it.
I picked up the Lumia 620 on the O2 deal to play around with and requested an unlock code which O2 have sent me so can use other SIM's now and tested it with an Orange SIM.
It didn't cost me anything to get it unlocked as I am an iPhone pay monthly customer already.
The problem now is the branding. I downloaded the Nokia Care Suite and flashed the generic firmware which put it to stock but it mentioned something about the product code not being specified however it all worked fine but unsure how it would effect updates in the future.
The product code is 059R788 which looking at the firmware matches the O2 branded one so will future updates still have to wait for O2 if they are based on product codes?
For now I flashed it back to the O2 firmware using the Nokia Care Suite as there are not any updates available to check.
Cheers!
johnbourne said:
I picked up the Lumia 620 on the O2 deal to play around with and requested an unlock code which O2 have sent me so can use other SIM's now and tested it with an Orange SIM.
It didn't cost me anything to get it unlocked as I am an iPhone pay monthly customer already.
The problem now is the branding. I downloaded the Nokia Care Suite and flashed the generic firmware which put it to stock but it mentioned something about the product code not being specified however it all worked fine but unsure how it would effect updates in the future.
The product code is 059R788 which looking at the firmware matches the O2 branded one so will future updates still have to wait for O2 if they are based on product codes?
For now I flashed it back to the O2 firmware using the Nokia Care Suite as there are not any updates available to check.
Cheers!
Click to expand...
Click to collapse
well i dont know if they would unlock mine? so i might give them a call and ask. if not i return it
johnbourne said:
I picked up the Lumia 620 on the O2 deal to play around with and requested an unlock code which O2 have sent me so can use other SIM's now and tested it with an Orange SIM.
It didn't cost me anything to get it unlocked as I am an iPhone pay monthly customer already.
The problem now is the branding. I downloaded the Nokia Care Suite and flashed the generic firmware which put it to stock but it mentioned something about the product code not being specified however it all worked fine but unsure how it would effect updates in the future.
The product code is 059R788 which looking at the firmware matches the O2 branded one so will future updates still have to wait for O2 if they are based on product codes?
For now I flashed it back to the O2 firmware using the Nokia Care Suite as there are not any updates available to check.
Cheers!
Click to expand...
Click to collapse
Are you able to advise how you got O2 to unlock your PAYG Lumia 620 as I asked over chat last night and they wouldn't have any of it...even though I told the I (well my wife) has an O2 iPhone contract...!?!? Their policy is based on the phone being owned for 12-months or more before being unlocked, not the PAYG SIM or Pay Monthly contract...
I threatened them with leaving and referenced the fact Vodafone would do it at any time on PAGY for £20...!!!
They've told me to ring support on 4445 directly to discuss...
Any thoughts?
Judging by the comments above, the 620 cannot yet be unlocked via firmware?
mjenabi2 said:
well i dont know if they would unlock mine? so i might give them a call and ask. if not i return it
Click to expand...
Click to collapse
If case if you want to return it, I am interested to buy it, I want looking for this phone since long time but could not make it to O2 deal
I would be really grateful to you if you can pass( sell) it to me
Thanks
Urvish
Nokia lumia 610
Can some one help me to make a jailbreak to my nokia lumia 610 without fash because it is new and in warranty, ia only have him about 3 weeks
thank you
onlinejobwork said:
If case if you want to return it, I am interested to buy it, I want looking for this phone since long time but could not make it to O2 deal
I would be really grateful to you if you can pass( sell) it to me
Thanks
Urvish
Click to expand...
Click to collapse
I've now re-requested an unlock code from O2 without the mention of PAYG...so I'll update you after the 7 days it takes to come through...
Fingers crossed...!!
Spider_WP said:
Can some one help me to make a jailbreak to my nokia lumia 610 without fash because it is new and in warranty, ia only have him about 3 weeks
thank you
Click to expand...
Click to collapse
No jailbreak for 610 yet... i wanted too, but no luck
o2 lumia 620 for sale
onlinejobwork said:
If case if you want to return it, I am interested to buy it, I want looking for this phone since long time but could not make it to O2 deal
I would be really grateful to you if you can pass( sell) it to me
Thanks
Urvish
Click to expand...
Click to collapse
i see your after the 620 just got one today from a friend and i use samsung note 3 so it going to b sold if want
Currently I'm on a galaxy s2 skyrocket with AT&T. When I go to class, I use the internet from my phone for my laptop since my phone was rooted, I don't pay any extra or anything and I grandfathered in the unlimited internet. I was wondering if I could do this with a lumia 920. my contract just ended and I need to know this before I buy it
No unless you are willing to flash ROMs for different country regions. http://forum.xda-developers.com/showthread.php?t=2271450
foxbat121 said:
No unless you are willing to flash ROMs for different country regions. http://forum.xda-developers.com/showthread.php?t=2271450
Click to expand...
Click to collapse
hmm, other than the tethering, what does flashing different regions change?
The lumia will actually poll your account and see if tethering is enabled on it. If it is not, the lumia will not allow you to tether.
upperg said:
hmm, other than the tethering, what does flashing different regions change?
Click to expand...
Click to collapse
Could be everything. I don't know. You may lose LTE. Or you could brick your phone altogether if the firmware is not compatible with the AT&T version.
Interesting stuff: I have unlocked Lumia 920 (DevKit I won on MS contest), European version. By arrival, I can't share internet - handset displays standard message "call *611 to enable balh-blah" (BTW, it's stupidest limitation! Greedy bastards from AT&T don't let me share my internet on my own handset, wanna some money for nothing!).
However week later, after installing a bunch of OTA updates from Nokia, one day I've realized - internet sharing is working! I was really happy, tested that option and it works perfect.
But... my happiness didn't last long Two days ago, my Lumia 920 received another OTA from Nokia; after that update, everything "back to normal" (i.e. abnormal!) - same stupid message...
sensboston said:
Interesting stuff: I have unlocked Lumia 920 (DevKit I won on MS contest), European version. By arrival, I can't share internet - handset displays standard message "call *611 to enable balh-blah" (BTW, it's stupidest limitation! Greedy bastards from AT&T don't let me share my internet on my own handset, wanna some money for nothing!).
However week later, after installing a bunch of OTA updates from Nokia, one day I've realized - internet sharing is working! I was really happy, tested that option and it works perfect.
But... my happiness didn't last long Two days ago, my Lumia 920 received another OTA from Nokia; after that update, everything "back to normal" (i.e. abnormal!) - same stupid message...
Click to expand...
Click to collapse
The dev kit 920 is a different story. I have one and knew it well. Out of box, it will not allow tethering to AT&T but if you install any foreign language keyboard that requires a download, it will work. That is until Nokia updates 'Access Point' app. Then, you have to try a different keyboard again or you can just ignore and refuse to update 'Access Point' app.
This is different than AT&T branded 920 where there is no known work arounds.
Hey, man, thanks a lot - trick with installing new keyboard that requires a download (I've installed some Chinese input method and removed right after update) works! I've got my internet sharing back
He-he, DevKits are really great handsets!
BTW, could you share some other tricks (if any)? Like an unlocked bootloader or other way to get interop unlock?
sensboston said:
Hey, man, thanks a lot - trick with installing new keyboard that requires a download (I've installed some Chinese input method and removed right after update) works! I've got my internet sharing back
He-he, DevKits are really great handsets!
BTW, could you share some other tricks (if any)? Like an unlocked bootloader or other way to get interop unlock?
Click to expand...
Click to collapse
Don't hold your breath. No one has ever managed to unlock the bootloader on any of the lumia series phones.
You can't enable tethering in wp8 without at&t on 920. Unlike on android phone that's rooted.
Hello
I own a Lumia 925 which was bought from Vodafone Germany (because that was the only place to get a 32 GB model) and then reflashed to the operator agnostic firmware for Germany ("CV DE"/"Country Variant Germany")
Now about a week ago I heard about the "global" rollout of the Black update for both the Lumia 925 and the Lumia 1020 and try to update ever since then. But the phone never finds an update! It looks for it as long as the screen is active and when the screen goes off and I switch it on again I always read that the phone is up to date.
I tried to reach out to Nokia via all channels I could think of. No one except Nokia US help on Twitter bothered to reply. But the only thing they said is that they can't comment on my problem. Not sure what this means. Do they not know the answer? Is it too embarassing to tell me what the cause of the problem is? Are they not allowed to respond with the reason for my problem? Something else? Really, American CSRs are the worst with their meaningless and often useless answers.
Does anybody here have an idea why my phone is not finding the Black update? It was a global rollout for my model, Nokia's info page states it should be available since last week, but still... Is this perhaps blocked out of spite? Because I flashed the phone to some neutral firmware instead of "enjoying" the Vodafone crap?
My Lumia 920 could be updated without problems by the way. I just mention this so you know that I know how to update a Lumia.
Thanks for any tips!
Reflashing probably ruined something. I got the Black update on my Hungarian CV a month ago.
http://www.nokia.com/global/support/software-update/wp8-software-update/availability-in-europe/
Here it says 'available' for black update for both vodafone and CV Germany. You must've ruined something.
You could try resetting your phone, maybe that would do something.