How does Knox work? I just added corporate email but the device admin still pops up saying it can wipe my entire phone? Shouldn't knox make it so exchange can only wipe corporate data?
Sent from my SCH-I545 using Tapatalk 2
bump..........
km8j said:
How does Knox work? I just added corporate email but the device admin still pops up saying it can wipe my entire phone? Shouldn't knox make it so exchange can only wipe corporate data?
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
I work for a Verizon retailer and had a Samsung rep in my store a few weeks before we got the S4. He had a GSM version with him and I was messing around with it, trying to activate Knox. I couldn't figure it out, so I asked him how to. He said that it is not available yet and will likely roll out to business customers first. I asked for a timeframe and he said he had none.
a couple days ago, I was looking for any kind of demo video of it running and came across an article that said it has just been rolled out to select business accounts. Not sure it a reliable source, cause I can't even remember the site.
On a side note... I also asked my Samsung rep if Verizon would be getting a 32gb S4 and he said that if I'm that interested in one, I should wait a little before getting the S4.
Bump
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Related
Has anyone else tried to purchase an app in the last couple of days using Carrier billing in Google Play? I have tried the last couple of days and while it shows my Sprint account when I goto pay, it won't let me select it. It is greyed out and all I can use is one of my credit cards that have been saved.
I am wondering if this has something to do with Google Wallet being broken on the Lte? Anyone else having this issue? I was going to call Sprint on my lunch break and see what they had to offer as well.
-Eric
Used it on sunday, if that helps.
Bought the xda premium app yesterday with no problems.
Sent from my EVO using xda premium
Last time i had that problem was when my bill was behind in payment.
Sent from my EVO using xda premium
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
Sent from my Kindle Fire using Tapatalk
You shoulda ask for Jessica.
Sent from my EVO using xda premium
Just worked for me. :laugh:
Worked for me (saturday), probably an error.
The only thing I can't bill to the account is phones, tablets & portable hotspots. Apps & Accessories are fine.
Sent from my EVO LTE
I just looked, and it let me purchase music, and apps and bill sprint.
From my own experience. Not everything can be put on ur phone bill. Music has to be paid with a credit card
Sent from my EVO using XDA Premium App
It want work if your bill is pass due.
Sent from my EVO LTE using XDA Premium
Worked right now.
Check Me Out On The Google Play Store!!!
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
EABonney said:
Well just got off the phone with Sprint. First it was supposedly on Google's end so I asked to speak with someone else. Next tech initially said that they no longer allow carrier billing and it stopped about three months ago. When I explained that I just used it over the weekend and that Sprint had just recently announced a partnership with Google Play for all store items she seemed confused and put me on hold. Then came back and said that my bill was behind so Google turned it off??? Next I informed her that actually my account is over paid by $80 she was even more upset and flustered. I thought she put me on hold again but she had just hung up on me. In the end she must have cleared my account as the apps I was trying to purchase I was able to.
Talk about horrible service and way to make sure your tech support team is well trained Sprint. What a joke...
Sent from my Kindle Fire using Tapatalk
Click to expand...
Click to collapse
My account was showing past due as well last month, when it clearly wasn't. I called in and they couldn't explain it either, but I got good service on the phone. My phone rep was very helpful and was going to call and follow up next month to make sure I wasn't charged anything extra.
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
howie411 said:
To bring up an old subject, the other day I tried to buy an App. I kept getting an error, so I cleared the cache for the Play Store. and now I don't even have an obtion to bill to carrier. Any ideas?
Click to expand...
Click to collapse
It could be a Rom issue I know in the past I wasn't able to on certain roms. I haven't tried in a while but I did purchase some songs a few weeks ago. I believe I was on one of the earlier builds of meanbean. Try doing a back up and flashing a stock rom.
Sent from my EVO using xda premium
I am using the stock Rom.
Facking sprint
Sent from my EVO using Tapatalk 2
I have carrier billing. Always did. I heard a rumor if you don't pay your bill on time the option gets removed till you make a few consecutive payments on time. At least that's what a sprint Rep told my sister when she called to complain about not having the option.
I posted screenshots earlier today on another post regarding this matter showing I have the option. I'm never late on bills or ever have been so maybe that's why.
http://forum.xda-developers.com/showthread.php?t=2049390
Check the last post.
Sent from my SPH-L900 using xda app-developers app
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
Sent from my EVO using xda premium
durandetto said:
My wife almost never pays our bill on time and I just checked and carrier billing was available for me.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I'm just quoting what the Rep told my sister. Don't shoot the Messenger LOL
Sent from my SPH-L900 using xda app-developers app
I have carrier billing and I'm on cm10.1.
Sent from my EVO using Tapatalk 2
I just upgraded to sgn2 and lost my unlimited data. I'm so sick about it. What sucks is that when you upgrade and plan switches over to the 2gb plan, you will be billed for your data usage over your new 2gb limit. So I biggie sized my data plan for an additional $40 to avoid having to pay $90 on my bill date for my exceeding data usage (11gb).
So in my frustration I went on searching for Internet and decided to use clear which sucks balls in my side of this huge apt complex. But I haven't used my Verizon 4g lte yet b/c I'm over my limit so I've been on wifi using my clear wireless wifi hot spot. And Google now sample cards dont load while on wifi. It indicates that its loading but never loads. Do I need to be on 4g? Samsung definitely needs to release some updates in the near future. Anyone else having this problem?
Sent from my SCH-I605 using Tapatalk 2
My cards work fine on 3G, 4G, and WiFi.
My cards work fine on WiFi too.
I'd return the phone withing your 14 day cancel period. 11gb... wow... The amount you are paying monthly on the biggie sized plan is enough saved to buy the phone outright after a few months and keep unlimited.
Sent from my SCH-I605 using xda app-developers app
Yea I know. It's too late to try and get that plan back with returning the phone . The plan is switched over already . But I can return it for another unit . I'll probably exchange it for it may be something wrong with it internally.
Sent from my SCH-I605 using Tapatalk 2
After you enable Google Now it needs time to learn before it shows you cards. When I first enabled it it appeared to do nothing but checking back later it's starting to show cards such as temperature, etc. Also, update Google Now by updating Google Search.
mi7chy said:
After you enable Google Now it needs time to learn before it shows you cards. When I first enabled it it appeared to do nothing but checking back later it's starting to show cards such as temperature, etc. Also, update Google Now by updating Google Search.
Click to expand...
Click to collapse
Yea it's been 3 days. I've updated and all I get is temperature and that takes like 3-4 minutes to kick in.
*edit:
Okay I see what you're saying I'm getting distance and traffic card now since I been driving
Sent from my SCH-I605 using Tapatalk 2
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
montyf said:
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
They told me I couldn't even the customer service rep at the 800 number told me I couldn't once the plan switched. Because that old plan doesn't show in the system to revert. If they're wrong please let me know.
Sent from my SCH-I605 using Tapatalk 2
montyf said:
I work for Verizon. You have 14 days to return the phone and rewind your upgrade and plan to original
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I called customer service and they told me the same thing as the sales reps told me. That they can't do it and that that old plan doesn't show up. If you can enlighten me montyf please do. I would like to reverse and revert the plan to the original and bill the device at full retail to my phone bill. If there's any way you can help me please do. Ask around and keep me posted. Thanks.
Sent from my SCH-I605 using Tapatalk 2
*deleted (created by accident)
Sent from my SCH-I605 using Tapatalk 2
You probably won't be able to do it at a store, and you'll have to call them up and perhaps speak with one of their managers who can make it happen. Just don't take no for an answer.
Well I went back to the store and another csr helped me. I returned my upgrade, she reversed my plan back to the unlimited and charged the device at full retail back to my account bill. WINNING!!!!
Sent from my SCH-I605 using Tapatalk 2
I recently sold my thunderbolt that was flashed and activated to page plus, all i changed when i activated it on page plus was the MIN and similar numbers like the addresses. The person tried to activate it with verizon but it didn't work and they tried 5 different sim cards and it still didn't work. What is the reason? I reset the phone back to factory setting but never got a chance to change any of the info back to normal like the MIN, PRL, etc. What I also did was change the EVDO settings to the [email protected]. Could any of this be a problem with it being activated back on verizon?
EDIT: I've looked and people talked about using RSD or putting the latest RUU back and it should be able to get activated easily? Wished i did this before so i wouldn't have to refund the buyer.
He will need to get a new Sim, call Verizon and tell them he needs a master reset. I had the same problem with my bolt because the guy I got it from was on page plus and not matter what they did it wouldn't show my phone number. It would help if you put it back to stock unrooted first.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
He will need to get a new Sim, call Verizon and tell them he needs a master reset. I had the same problem with my bolt because the guy I got it from was on page plus and not matter what they did it wouldn't show my phone number. It would help if you put it back to stock unrooted first.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yea the buyer caught me off guard with the quick buy so I couldn't do what I wanted exactly before selling it so i took the dive anyways. But they told me they can't even get it to activate and tried 5 different SIMs. It wouldn't work at all. Is this what happened to you? I was looking around and there's RUU files that can put the thunderbolt back to factory settings including the flashed information. What does the Master Reset at verizon do? Basically like the RUU option right and not like a factory reset like i did?
I used an ruu to go back to stock. It took me almost a week to get a tech to do the reset. They don't like to do them because it is possible to get a bad ESN phone on the network this way. You need too let them know that you are rooted and also tell them that the phone was being used on another network before you got it. The warranty is void anyway so it doesn't matter if they know. Just talk to customer service and tell the tech you need a level 3 or a supervisor. Explain to them what is happening and they can help I promise.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
I used an ruu to go back to stock. It took me almost a week to get a tech to do the reset. They don't like to do them because it is possible to get a bad ESN phone on the network this way. You need too let them know that you are rooted and also tell them that the phone was being used on another network before you got it. The warranty is void anyway so it doesn't matter if they know. Just talk to customer service and tell the tech you need a level 3 or a supervisor. Explain to them what is happening and they can help I promise.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks! So the RUU won't get it back to be ready to activate on verizon just from that? You still need to ask a tech to do a master reset?
uEih said:
Thanks! So the RUU won't get it back to be ready to activate on verizon just from that? You still need to ask a tech to do a master reset?
Click to expand...
Click to collapse
Yes because Verizon can only strip the page plus number from their system using a master reset. I only suggest going back to stock because they will ask you to do a factory reset. This is a part of their process and you have to do it.
Sent from my Nexus 7 using Tapatalk 2
disconnecktie said:
Yes because Verizon can only strip the page plus number from their system using a master reset. I only suggest going back to stock because they will ask you to do a factory reset. This is a part of their process and you have to do it.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Makes sense, thanks! I didn't think it would be a problem going back to verizon since page plus shares the same network. Anyways the buyer decided to ask verizon to send a new 4g sim card and she'll try again later in the week. I'll go ahead and tell her if it doesn't work explain to them that the phone needs a master reset since it was used on another network. Hopefully it'll be smooth.
Np. It should work unless Verizon black listed the phone.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
Np. It should work unless Verizon black listed the phone.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Hmm.. The buyer got a new sim card and tried again but said it still didn't activate.. Apparently they even resetted it and it still didn't work. ESN is clean and I had it on page plus so it's not black listed
Sent from my Nexus 4 using xda app-developers app
I attempted to activate a rezound with viperez to one of my lines at the Verizon store. And the guy actually did it for me with no questions asked. It can get data and can receive texts but the phone identity says unknown. After this I went home and flashed a stock rooted ics vigor ROM in hopes of activation. After several calls to customer service and 4G technical support. The techs are sending me a new Rezound. I will get my replacement first before they get this one back. However..
This rezound is s-off, unlocked, and rooted. Will they deny me service or charge me the full phone price if they see this? I heard they really don't check and destroy them as soon as they arrive. I've also heard that due to the FCC Verizon can't deny my warranty if it's modified. They will just frown upon you and not recommend it.
If you have actually read this far, I really would appreciate your advice! As the replacement will be here overnight tonight. I need to know my course of action
Thanks
Sent from another galaxy far, far away
stanleyopar2000 said:
I attempted to activate a rezound with viperez to one of my lines at the Verizon store. And the guy actually did it for me with no questions asked. It can get data and can receive texts but the phone identity says unknown. After this I went home and flashed a stock rooted ics vigor ROM in hopes of activation. After several calls to customer service and 4G technical support. The techs are sending me a new Rezound. I will get my replacement first before they get this one back. However..
This rezound is s-off, unlocked, and rooted. Will they deny me service or charge me the full phone price if they see this? I heard they really don't check and destroy them as soon as they arrive. I've also heard that due to the FCC Verizon can't deny my warranty if it's modified. They will just frown upon you and not recommend it.
If you have actually read this far, I really would appreciate your advice! As the replacement will be here overnight tonight. I need to know my course of action
Thanks
Sent from another galaxy far, far away
Click to expand...
Click to collapse
It's always best to relock the phone and they can if they want charge you a fee for third party software on the phone. With that said I have never heard anyone say they was charged that for sending a rooted phone back after getting a replacement.
Sent from my ADR6425LVW using Tapatalk 2
Do I have to s-on as well?
Sent from my SCH-I535 using xda app-developers app
Any more advice?..
Sent from my SCH-I535 using xda app-developers app
S on everything make it stock when you first got it
Sent from my ADR6425LVW using Tapatalk 2
So I went the international chat section of the Sprint website. I got in touch with a rep who looked into my account.
They said that the sim unlock need to be requested as I've unlocked my phone once in 12 months. My previous phone was an HTC One, which I called for unlocking in 6/2013.
Anyways, the request was put in..
I got an email back today stating that it wasn't approved.
This email is intended to confirm that your request to unlock your device has been received by our Back Office group and has been reviewed.
Unfortunately at this time we are unable to complete your device unlock request. The policy only allows one unlock within a 12 calendar month period. Since a device has already been unlocked during the past 12 months, no additional unlocks may be processed.
Click to expand...
Click to collapse
How would I go about unlocking the sim since I need to use it on my trip to Asia? Without calling Sprint.
bump
You can't, Sprint has to do it. It makes no sense to me to deny unlocking because you decided to get a new phone. I would e-mail [email protected] and [email protected] and tell them what's going on. If that doesn't get it solved, nothing will.
So the really sucks. If you buy a Sprint phone at full price, then want to unlock it, they won't if you already have asked them to unlock a phone within a year.... That's bs
DarkManX4lf said:
So the really sucks. If you buy a Sprint phone at full price, then want to unlock it, they won't if you already have asked them to unlock a phone within a year.... That's bs
Click to expand...
Click to collapse
yes totally BS!
now i can't even use the phone on my oversea trip.
Can anyone recommend an app to unlock my note 3 network lock?
samosa11 said:
Can anyone recommend an app to unlock my note 3 network lock?
Click to expand...
Click to collapse
There isn't one.
DarkManX4lf said:
There isn't one.
Click to expand...
Click to collapse
you can probably temporarily swap the phone with the one on another liine (if you have one or a friend on sprint), ask Sprint to unlock then swap back?
leond said:
you can probably temporarily swap the phone with the one on another liine (if you have one or a friend on sprint), ask Sprint to unlock then swap back?
Click to expand...
Click to collapse
Not sure if that will work. It might? I think either you have to be a Sprint Customer for a certain amount of time or you have to have the phone on your account for a certain amount of time.
DarkManX4lf said:
Not sure if that will work. It might? I think either you have to be a Sprint Customer for a certain amount of time or you have to have the phone on your account for a certain amount of time.
Click to expand...
Click to collapse
90 Days on the account .... May get a supervisor to override that but that is iffy
Sent from my SM-N900P using Xparent BlueTapatalk 2
I got mine but I was told next: quoting sprint rep "note 3 comes unlocked for international sim cards but here is MSL code, just in case".
Sent from my SM-N900P using xda app-developers app
erik077 said:
I got mine but I was told next: quoting sprint rep "note 3 comes unlocked for international sim cards but here is MSL code, just in case".
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Note 3 doesn't come unlocked for international sim if you put one in without getting Sprint to unlock it will just say invalid sim .... Sprint reps are freaking idiots
Sent from my SM-N900P using Xparent BlueTapatalk 2
I didn't have a chance to test it but I agree when it comes to their "knowledge". On my previous unlock request they transferred me to department who provide prices for international calls.
Sent from my SM-N900P using xda app-developers app
Can you call Sprint to unlock a Note 3 if you're not a sprint customer (For International Use)
I called sprint today. They refused to unlock my phone for international use because I'm not a customer. They said since my phone was never on the sprint network, they couldn't do it. My phone is on Ringplus, an mvno.