[Q] [HELP] HTC Desire X won't turn on, but will charge - Android Q&A, Help & Troubleshooting

Guys I really need help with this,
Last night (03/06/2013) my HTC Desire X was connected to my laptop (Lenovo Ideapad Z570) and was connected to HTC Sync Manager, and I was trying to sync my contacts, because I didn't want to loose them. I had previously backed up my photos and music, and just before I went to the Contacts tab, the phone screen and touch buttons went off, but the little red LED at the top stayed on, and didn't flash, and I think the phone turned off, but it showed no screen with HTC on it, it just went straight off. It wasn't the battery loosing charge because it was plugged in, was charging at the time and was over 50% charged before I plugged it in. When I plug it into either AC power or USB charger, the little red LED comes on, but nothing else happens. So I tried to take out the battery for around 5 mins and then put it back in and leave it for about 5 mins, but still nothing. I then tried to hold down the Power button for around 30 secs and it didn't work. Then I tried to hold down Vol- and Power for around 6-10 secs, and still nothing. I then tried to leave it on charge over night and see what that would do, but it did nothing. When I leave it on charge over night it charges fully, and the red LED turns green, but when I plugged it in, it just went red and stayed red. I got the phone around January, February, so it's new enough. I got it from the Carphone Warehouse. It was new when I got it. I haven't rooted it at all, haven't loaded any ROMs onto it or anything. I haven't tried rooting it or anything, and haven't tried any ADB stuff.I haven't downloaded anything from a website I can't trust. I was going to root my device, and that's why I was backing up, but I had already backed up my music and photos from before, but I wanted to make sure so I did it again. I don't know if it's bricked or not, but I've a feeling it is, and I don't know what it is that I did to brick it. I really need the contacts off it though, and I have ADB set up from before when I was just about to root it after I backed everything up. I now have the SIM and SD out of the phone in case it damages them, and I have the phone connected to the laptop with the battery out. I heard that you can take data from a phone using ADB, so when I set up everything, everything was ready and the red light was on on the phone, but the ADB couldn't find any devices. I am running ADB from cmd, and run cmd in administrator mode. I want to try to take all the data from my phone, and then hard reset it using ADB, because the hardware buttons won't come on on the phone.
Thank you very much,
Robbie

If there is not anything on the screen and you can't to go to recovery! Remove your battery for 1-5 minutes then shove in, then press volume- and power buttons! If there is nothing on the screen go to service, because you have or bricked phone or die lcd!

Related

[Q] Dead battery = boot to recovery with no video

This is something odd I haven't experienced with any Android device until now.
Whenever my Rezound battery is depleted to the point where the phone shuts down, I cannot get the device to boot back up again without ADB.
While it's powered off in this state and plugged into charger, it exhibits no charge LED or any other type of activity.
After pressing the power button, it appears to do nothing whatsoever.
If plugged into my laptop USB, the OS detects the device and loads the Debug mode drivers. ADB DEVICES shows the device as being in Recovery, and the device is still completely dark, no video, no backlight, no button lights.
At this point I can ADB SHELL and issue commands, but it can take up to a dozen REBOOT commands (although sometimes on the first or second try) to get the device to do anything other than reboot directly back to dark-screen recovery. I just keep running REBOOT until finally the white/green HTC image appears and the phone boots normally as if nothing was wrong.
Once booted, it behaves perfectly for as long as the battery doesn't die. I can reboot, HBOOT, power off and on, do a Clockwork backup... But, if i let the battery die, I have to ADB REBOOT until it decides to come back to life.
What do you think. Hardware or software issue? Try RUU?
Thanks!
there's definietley a huge problem wtih this phone. i had a guy bring in a phone that died overnight and the same thing happend...he'd plug it into the wall, for 5 seconds it would show orange charging LED, then just shut off..phone wouldn't power on, either. he had it plugged in charging for 3 hours though, and the phone was still dead.
when i switched batteries, teh phone would not go past the white HTC screen. it was just dead. we had to get him a replacement. i'm seriously afraid to shut off my phone now or even let it die. sigh.
Oh yea, mine does the not booting past white HTC screen occasionally between REBOOTs as well. I am disappointed with HTC now, my original AMOLED Incredible was totally rock solid for the 2 years I carried it along 40+ airplane rides to 11 different states. This Rezound craps the bed if you give it a dirty look
Everyone should take a look at this thread in the Vivid forum. People were havin problems with their phone booting into CWM when the battery was dead, me included. Our CWM was updated to support charging and now all is fine. Might be worth looking into.
http://forum.xda-developers.com/showthread.php?t=1429250
Weird, just let my battery die before reading this thread, didn't experience this..
but def not going to let it die again!

Hard Brick/Black Screen 5.0 [SOLVED]

My 5.0 is hard bricked. Black screen, won't charge, won't turn on. When plugged into outlet or computer, still black screen.
I rooted it back in December with no problems until today. Decided to plug it into an outlet to charge it since battery was around 50%. After about 30 minutes, used it to check weather, etc., then I did a quick push of the on/off switch to turn off the screen. About 2 minutes later, went to turn it on and got the black screen. I decided to leave it plugged into an outlet for about 1 hour and still nothing.
Looking at other, similar, bricked posts for the 5.0, doesn't seem applicable to this completely dead device (wasn't installing a rom or doing anything unusual).
Any help is greatly appreciated.
Solved
I was able to fix the problem, without losing any data, by going into recovery. For others who may run into similar issues, I did the following:
Pressed the power and volume up key simultaneously for about 10 seconds until the SAMSUNG logo appeared.
Selected 'reboot system now' and pressed the home button.

[Q] Evo3D: Ive spent hours troubleshooting a power problem!! Please help!

Its been day 3 of having a phone that refuses to power on..
I went camping over the weekend and had it plugged into (and charging) my travel charger via cigarette lighter and it was working fine. At one point I went to use it and turned on the screen but it glitched out by the screen turning on then off a few times until i left the screen off, gave it a few seconds, and turned it on again and was able to put in my security lock etc. It does that once in awhile and I chalk it up to a computer booting up and my impatience
Well the screen powered off while reading on my phone, and I went to power on but it wouldnt stay on this time. I got a glimpse of the battery and its probably 85% charged, but upon coming home and leaving it on the charger all night I am still with a dead phone.
There is no flashing white/green/red led light a the front, even when plugged in.
Ive tried all the solutions on these forums (camera + power button, camera + power + volume buttons, removed battery, cleaned with eraser, tried different chargers via wall outlets & laptop, and even the cmd & "bootloader" stuff but the request is never recognized..) I really need some help with this, PLEAAAASSSEE!
Ive never rooted (?) or flashed or did anything of the sort with this phone, its pretty much stock.
**I just tried putting the battery in after a few min, and as soon as the pins touched and the battery was in, the back lower camera light flashed on for a few seconds and then shut off. Still no power to the phone though
I cant find anything close to my problem so I hope someone out there has a new & successful suggestion!!
Thanks all!
Have you tried a new battery? It truly sounds like your battery is gone and doesn't hold (much) of a charge.

[Q] Rezound dead?

Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
CinRyan said:
Hello!
Earlier tonight I received a text message and then my phone died - I knew the battery was nearly dead.
When I plugged it in, nothing happened - no orange LED like usual.
I let it sit for a while and still nothing.
Eventually I pulled the battery and put it back in and still won't power on.
Pulled the battery again (left it out), left the back cover off, and then plugged in the power.
After about 2 seconds the orange LED comes on for about 4 seconds and then turns off <---I've not seen any other posts mention this.
The phone will not boot still though - tried holding down power for 60 seconds, and even tried in conjunction with volume up and volume down.
The screen remains black, no vibration, no HTC logo .. nothing.
My wife has the same phone, so I put her battery in mine and it still will not boot.
My phone is NOT rooted or modified in any way (using stock VzW rom)
The screen is cracked but it's been that way for months and I've had an Otterbox on it ever since (go figure .. should have had one before it got broken). It's been working fine. It has not gotten wet today, or been sat on, or dropped or even looked at funny.
The phone is out of warranty and I do not have VzW accidental coverage.
Are there any more tricks to try, or should I go to the store tomorrow?
Thanks!
I am going to plug it into the computer and see if ADB will see it, but my assumption is no.
I'm thinking maybe the processor died... ???
I know if a PC processor dies then nothing happens when trying to boot .. no post beep or video.
Click to expand...
Click to collapse
Try charging the battery on your wifes phone then turning yours on and see if it works if the processors dead like you assume then well R.I.P Rezzy if you call verizon they will tell you to do a factory reset from the recovery maybe you could try that

Galaxy s7 black screen, unresponsive to anything.

This isn't the first time this has happened. It seems to always happen when I plug the phone in to be charged. Most of the time I can get it back on with a hard reset using the lock key and volume down key. This has happened once before where I had to plug it into a computer, I did it this time and still, nothing.
Last night I plugged it in, it still had about 40% of a charge, I know It could have lasted the night without charging so I know that even if it didn't charge, there'd still be enough juice to turn it on now. Anyway, after a few minutes on the charge, I went to check it and screen wouldn't turn on, the red charging LED was on indicating it was plugged in... I unplugged it and started to do the force reset to get it back on. LED went off the moment I unplugged it and since then it's been like a dead fish.
I've plugged it into my computer, hard reset with every combo I can think of. Took the sim card and SD cards out, tried to reset again. My computer makes its typical noise when things are plugged into it, so it see's that it's there but nothing is happening.
It could be a hardware issue maybe? I hardly ever drop the phone but maybe a piece of hardware finally gave up inside?
Personally. I think technology should work flawlessly. I hate tech and I'm about ready to take a hammer to this thing. Any other possible ideas?

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