[Q] Why cant I bluetooth tether my Acer A1-810 - Android Q&A, Help & Troubleshooting

Hi all,
Just recieved my Acer A1-810 today. So far I think its really good. Well until I tried to tether it to my phone using bluetooth. My nexus 7 works fines with the same mobile phone. The problem is when I go into the settings for the paired bluetooth device on the A1 there are only rename and unpair options. Its missing a section called profiles with a option called "internet connection" as seen in the attached picture. The A1 does not have this option.
I've also noticed I can only pair the devices if I enable discovery on the mobile and pair from the A1. The other way round just causes a commincation error on the phone. Nothing happens on the A1.
Ive tried unparing and even a different phone. Everything works on my nexus 7.
The phones i've tried it on are a HTC Sensation and a Nexus 4.
NOTE: I cant use Wifi Tethering as the wifi hotspots are not allowed at work.
Any idea's anyone

smurfster said:
Hi all,
Just recieved my Acer A1-810 today. So far I think its really good. Well until I tried to tether it to my phone using bluetooth. My nexus 7 works fines with the same mobile phone. The problem is when I go into the settings for the paired bluetooth device on the A1 there are only rename and unpair options. Its missing a section called profiles with a option called "internet connection" as seen in the attached picture. The A1 does not have this option.
I've also noticed I can only pair the devices if I enable discovery on the mobile and pair from the A1. The other way round just causes a commincation error on the phone. Nothing happens on the A1.
Ive tried unparing and even a different phone. Everything works on my nexus 7.
The phones i've tried it on are a HTC Sensation and a Nexus 4.
NOTE: I cant use Wifi Tethering as the wifi hotspots are not allowed at work.
Any idea's anyone
Click to expand...
Click to collapse
Well acer claims theyre looking at the problem. But I've given up and let the mrs have it. Very nice tablet apart from this issue

smurfster said:
Well acer claims theyre looking at the problem. But I've given up and let the mrs have it. Very nice tablet apart from this issue
Click to expand...
Click to collapse
I'm interested, pls post news if acer will send you instructions on how to fix, Thanks, ciao ciao

Heres the update
"Dear Customer,
I apologise for the delay in responding to your e-mail.
I understand your concern. Your query seems to be related to software. Since we are hardware technicians, we do not have the expertise to resolve software issues. I would suggest that you contact our Acer Premium Technical Support on 0800 107 1109. This is a free phone number and the initial diagnosis will be free of cost. This department is well trained on software issues and will possess the expertise to resolve your query. This service is available 24X7.
As manufacturers, we provide 12 months of ‘Return to Base Standard Warranty', that covers all hardware issues. Software issues and damages are not covered under this standard warranty.
If you do not wish to contact our premium support department, or, if you are not residing in the UK, please contact a local technician to resolve this issue."

Related

Another Touch Pro Tethering Thread

Hey all... just picked up the Touch Pro the other day and was a little disheartened to see that the tethering functions can be a little troublesome.
In the past, I've used USBModem on a Treo 700p and it worked beautifully via BlueTooth with my Nokia N800. I typically don't use the devices with a laptop/desktop, as it is most often something I'll make use of when I'm out... otherwise, the standard PDANet solutions would be fine.
Soooo... questions are: have their been any solutions figured out by others who may be using a Nokia N800/N810 to tether to, or is the only current option to use the WMWifiRouter software? Even using the registry changes mentioned in other threads, I have had no luck having the Nokia find the Touch Pro - well... it does, but it sees it as being a GSM device, which I haven't figured out either. If the WMWiFiRouter is the only real option, is it known if that software takes any steps to "mask usage" or will I be dealing with Sprint wanting me to get the "phone as modem" package - additionally, if that would be a problem, could the registry modifications help with that?
Any info provided is greatly appreciated. It's the only thing that keeps it from mopping the floor with my previous machine!
//edit: I failed to mention that I am with Sprint, and the USBModem site clearly states that it does not work via BlueTooth with the Sprint service - I don't know if I've done the registry edit and tried USBModem (I don't believe so, but I've tried a fair number of combos and off the wall ideas so far, so I dunno!)
As far as I can tell, the WMWifiRouter does not let Sprint know that you are tethering since in the technical sense of the word, you are not. Pulling the 3G signal down and broadcasting it as wifi is not tethering. Just try not to use gigabytes of bandwidth every month and you should be fine.
Also, WMWifiRouter is the only solution I've found for my Touch Pro (also on Sprint) that actually works. My tethering hacks always failed after 30 seconds or so, and there seemed to be no other solutions out there besides this piece of software.
You make a good point in that it's not tethering in the sense of the word. I suppose I could also rephrase the question to ask if they can spot the activity and, if so, how easily, but it may be beating a dead horse. I did find it to be a reasonable solution outside of it being a bit of a battery drain. I don't use such functions very often at all, and as such have never brought attention to any minor tethering I've done in the past. Hopefully it will stay that way and I won't see a whack of charges on my bill. Cheers!
Proteus93 said:
Hey all... just picked up the Touch Pro the other day and was a little disheartened to see that the tethering functions can be a little troublesome.
In the past, I've used USBModem on a Treo 700p and it worked beautifully via BlueTooth with my Nokia N800. I typically don't use the devices with a laptop/desktop, as it is most often something I'll make use of when I'm out... otherwise, the standard PDANet solutions would be fine.
Soooo... questions are: have their been any solutions figured out by others who may be using a Nokia N800/N810 to tether to, or is the only current option to use the WMWifiRouter software? Even using the registry changes mentioned in other threads, I have had no luck having the Nokia find the Touch Pro - well... it does, but it sees it as being a GSM device, which I haven't figured out either. If the WMWiFiRouter is the only real option, is it known if that software takes any steps to "mask usage" or will I be dealing with Sprint wanting me to get the "phone as modem" package - additionally, if that would be a problem, could the registry modifications help with that?
Any info provided is greatly appreciated. It's the only thing that keeps it from mopping the floor with my previous machine!
//edit: I failed to mention that I am with Sprint, and the USBModem site clearly states that it does not work via BlueTooth with the Sprint service - I don't know if I've done the registry edit and tried USBModem (I don't believe so, but I've tried a fair number of combos and off the wall ideas so far, so I dunno!)
Click to expand...
Click to collapse
How often are you "Tethering" anyway? I honestly don't have any problems using my phone as a modem with the reg edits to modify the connection from "ForceConnection" to "Sprint PCS" and it works great.
I'm not a dedicated "Tetherer" and use it occasionally but have never seen any problems using the Internet Sharing app and the reg edit.
I use it very rarely (at least I think I do)... maybe once or twice every couple of weeks, and I don't use it to download things from the web and whatnot. Typically, I'll access a few sites and that's about it - very limited.
The only problem I ran into with the reg edits was that my Nokia N800 wasn't picking it up via Bluetooth. Using this method, I can just connect to the wireless broadcast.
Hmm, well I usually use the USB cord with mine but I did us the BT DUN on to tether using a MAC and it worked just fine.
Check your IM
i invested in PDAnet back when i got my Moto q and have never been happier. I get great speeds. download at 300kb/s at times. Their newest version includes options for WiFi setup as well. Definately worth the money IMO.
Eirikr88 said:
i invested in PDAnet back when i got my Moto q and have never been happier. I get great speeds. download at 300kb/s at times. Their newest version includes options for WiFi setup as well. Definately worth the money IMO.
Click to expand...
Click to collapse
Would you be willing to do a test with PDANet and the ICS program on our phones?
I'd like to see a comparison of DL speeds fron the same location of PDANet vs. ICS. I have the ICS cab if you are not running it right now if you like.
PDANet would work fine if I were to tether to a desktop or laptop. Problem is, I am almost never in a situation where I need such a thing. If I use it, it's via bluetooth with my Nokia N800 (since it does not support USB hosting of such devices as 'USB modems'). Bluetooth connectivity with both PDANet and USBModem is nil, with USBModem saying that it won't work with Sprint on their page.
I have found that the latest version of WMWiFiRouter (version 1.25 as of writing) works beautifully and I get reasonably speeds with it... since it's an ad-hoc wifi access point, the Nokia likes it. Problem seems to be solved and very reasonable.

Bluetooth Profiles on Hero

Hi everybody.
I've read at a couple of places that the Hero does not include any sim / phonebook remote access profiles which means I cannot sync my contacts with my Parrot CK3100 car kit.
I'm wondering if anyone knows why HTC would have removed this profile from their build when it was working perfectly as part of the standard cupcake build.
And also whether it is likely that HTC will reinstate this profile through future updates?
Speculation or definite answers welcome!
I'm also having this problem, as well as getting the phone to automatically reconnect when the phone and handset find eachother. Any body any ideas?
Ask Google why they STILL haven't added a full BT stack. It's the same for both the HTC Dream and HTC Magic aswell. UNLESS you wander the way of the rooters ofcourse. Then you will be able to use all those nifty little tools only the rooters can use.
I think that Google is a little bit slow on this subject tbh. But then again I have no idea of what they prioritize either. Maybe they have a BT stack but they feel it has some serious security issues? ONLY Google knows. Well... a couple of XDA's hardcore hackers might know too... isn't Haykuro around somewhere?
I have rooted my phone (yesterday). Can anyone suggest any tools that may help with this? Appreciate any help anyone cab give!
no problems here
hello i have just got my hero and im still learning the in's and outs of the device as i have come from a WM device, but have loads of success so far.
I have a in car bluetooth system and i have no problems with connecting, and searching my sim card for contacts.
The problem i do have though is that it will not read my phone contacts just the sim.
Its not a big problem as i on a regular basis back up the phone memory to the sim anyway in case i have to switch phones.
Im not sure why you guys are having problems but im happy to help in anyway.
I haven't rooted my device as i see no reason to just yet its all stock, and runs like a dream.
I have a ford mondeo with the STD sony system in it if that helps, oh and it connects as soon as i get in the vehicle
I think I may have cracked this:
I stuck a random contact on my SIM card, the Parrot handsfree now finds all of the contacts on the phone, and automatically links to the phone when in proximity. Odd, but adding that contact seems to have unlocked remote sim access.
Give it a try!
same here ... added one contact onto my sim, then full access to contacts!
Works very well with the Land Rover Bluetooth PTI (designed by Nokia as it happens). Full contact list navigation on the stereo head unit.
I am having a similar issue with an in car BT head unit. I have a Pioneer DEH-P7100BT. I have had problems connecting the hero to this. It starts contacts download and stops at contact number 14 for some reason. I have tried to delete the 14th contact but still gets stuck at 14. I have all my contacts backed up on the sim as well.
It is also proving to be an issue automatically connecting to the head unit when I get into the car. I resolve that by switching the BT off and then on again, then it connects OK. Not ideal.
The wifey has an Iphone 3GS and that connects to the unit every single time. No connection issues at all.
The BT Audio option works a charm with both the Hero and the 3GS. I usually play Last FM and Imeem over 3G and stream via BT to the head unit, pretty cool over all, if only I could sort out the connection issues with the HERO.
I just got the hero a couple of days ago, and although I am loving it, I really cant stand the lag in absolutely everything. I am having problems even accepting calls sometimes as it realises I have just clicked the receive call button after 10 seconds or so.
DJGurth said:
hello i have just got my hero and im still learning the in's and outs of the device as i have come from a WM device, but have loads of success so far.
I have a in car bluetooth system and i have no problems with connecting, and searching my sim card for contacts.
The problem i do have though is that it will not read my phone contacts just the sim.
Click to expand...
Click to collapse
Mine does it the opposite way - reads the phone memory and not the sim memory. It's taken me 2 days to complete changing the profiles of people so far as I couldn't figure out why active sync wasn't working.

Bluetooth function on Éclair ?

what are the odds that in the new version of android , the issue with bluetooth file transfer will be fixed ?
doubt it, i dont think its a bug but more a compagny policy.
they dont want you to send apps and games to oher phones
i think we have a better chance with the xda community here for developing/porting a proper bluetooth stack to our hero` s
there is a lot more you can do with a proper bluetooth stack than sending files, you know. so i doubt this is a company policy thing but rather a BIG failure to deliver what has been standard in mobile devices for years now. (especially for handsets in this price range)
coming from the iphone, i learned that all the "BT is necessary" chants were a bit overrated; I didn't know it was not possible until way after I upgraded to the 3G. I never used it or saw the need for it.
In the beginning BT filetransfer was 'cool'; "wow I can send a picture! or a MP3 !!"
But now I would just email it, even if the person is standing next to me.
A2DP I can understand. But all other functions like "cool! I can use my phone as a mouse for my computer!!" for me got old 4/5 years ago.
Still, if people want it, you could just write a program, no?
No, obviously it is not possible to "just write a program" if there is no API for Bluetooth file transfer and there is no information on how to do it without an API.
There are now several programs that can do BT file transfer on other Android phones, but none of them work on the Hero.
And you can use only mail if the receiver can also use mail. My BT carkit certainly can't use mail.
elmicha said:
No, obviously it is not possible to "just write a program" if there is no API for Bluetooth file transfer and there is no information on how to do it without an API.
Click to expand...
Click to collapse
Well, almost true.
There's an app in the market called "Bluetooth File Transfer" which allows you to send and receive files by Bluetooth and doesn't require a rooted phone.
Sounds great, but.... (yes there's a but!)
You can only receive files being sent from another Android user via "Bluetooth File Transfer"
See http://www.medieval.it/content/view/61/85/
Regards,
Dave
Does it work on your Hero? It doesn't on mine (GSM Hero). The market description still says "Currently, doesn't work on HTC Hero and Samsung Galaxy, but we are working on it." (http://www.cyrket.com/package/it.medieval.blueftp)
Same problem with Androbex: "Reported not to work on HTC Hero and Samsung Galaxy. you can try yourself and tell us."
As far as I know, neither the Hero kernel nor a Hero image for the emulator is available at this time, so it is a lot more complicated to develop such things which are not covered by the API.
foxmeister said:
Well, almost true.
There's an app in the market called "Bluetooth File Transfer" which allows you to send and receive files by Bluetooth and doesn't require a rooted phone.
Sounds great, but.... (yes there's a but!)
You can only receive files being sent from another Android user via "Bluetooth File Transfer"
See http://www.medieval.it/content/view/61/85/
Regards,
Dave
Click to expand...
Click to collapse
I have another but on this. It doesn't just have to be to another Android phone, I can easily send to my Sony Ericson & LG & Moto friend's phones.
Although I'm on a rooted G1, so take that with a grain of salt.
However you are right about not working on a Hero.
Geniusdog254 said:
I have another but on this. It doesn't just have to be to another Android phone, I can easily send to my Sony Ericson & LG & Moto friend's phones.
Click to expand...
Click to collapse
As I said, it says that you can only *receive* files from another user of this software. I always presumed that sending would be ok!
However you are right about not working on a Hero.
Click to expand...
Click to collapse
I installed it on my Hero, and it seems to run ok (i.e. no obvious errors) but as soon as I saw that I can only receive from another phone running this software, I dismissed it. I seldom use BT file transfer anyway, and this restriction would've made it pointless for the limited occasions that I might use it.
I will give it a try today though, and see what happens, but I'm also on a rooted device so this may make a difference.
Regards,
Dave
Ok, when I start the application it tells me that is has successfully started the "Bluetooth file receiving" and "Bluetooth file sharing" service.
However, I tried to pair with my laptop and I got an error message that it couldn't start the OBEX FTP service. So, it looks like it doesn't work at all for devices not running their software. I do wonder though if it would work between two devices running the software simply because it looks like they don't use OBEX FTP.
Regards,
Dave
maybe someone can make a wifi based peer to peer app FTP orso
at least then we can send stuff
I think dismissing it as simply being 'cool', is incorrect.
I know alot of people that arn't 'smartphone' savvy and don't have email accounts that they use on the phone or have internet access on the phone for that matter. They tend to use the phones mostly for (shock horror) making call and taking pics etc.
There have been several instances when they like a picture/video clip or something and want to send/receive via bluetooth.
They are somewhat surprised when I say I can't do that, especially after I've shown them all the other clever things I can do on the phone...
Zuber
Bluetooth
Begin rant:
I know everyone keeps saying you should sync your entire life with Google's servers (as that’s the point of having an Internet device) but there are times when a quick sync with Outlook (or another client) is desirable just to back-up your contacts or to grab a file/contact through the use of Bluetooth. Hell, that’s what the technology was created for!
Yes, I know everything is online with Android, but using BT to sync is something I took for granted with my Win Mobiles and Symbian devices. With me it’s a privacy issue, I don't want my entire life to be blasted off into the ether, transmitted across the globe, stored on a sever (in a country for which server security may not be a top priority i.e. Korea) and back again just to ensure my phone calendar is up-to-date with my computer's calendar.
From my phone in my pocket to the computer sitting less than a foot away on my desk, Bluetooth seems the best solution.
Yes, there's USB but that means plugging in a cable...
End Rant.
If you have a WiFi router (or access point) it's possible to use an ftp server on the hero and an ftp client on the desktop (or vice versa). See FTPServer and SwiFTP Server for ftp servers.
I didn't try aFileSync yet, but from the description it looks nice.
But this doesn't help if you don't have a WiFi router avaliable, although WiFi ad-hoc mode might be possible with android-wifi-tether on rooted phones. And Wifi ad-hoc mode doesn't help if the other end has only Bluetooth.
agent-5 said:
From my phone in my pocket to the computer sitting less than a foot away on my desk, Bluetooth seems the best solution.
Click to expand...
Click to collapse
To be honest, it's probably partially Apples fault as it took them ages to get something half resembling Bluetooth into their iPhones. Given the take up of the iPhone, it does go to show that much of the market can just live without it.
Googles "excuse", way back more than a year ago, was that they hadn't quite finalized the API and so they shipped the G1 with only support for headsets. Skip forward a year, and they've only only added a couple more profiles to their bluetooth stack, which is pretty poor going for a multi-bazillion dollar organization!
Regards,
Dave
foxmeister said:
To be honest, it's probably partially Apples fault as it took them ages to get something half resembling Bluetooth into their iPhones. Given the take up of the iPhone, it does go to show that much of the market can just live without it.
Googles "excuse", way back more than a year ago, was that they hadn't quite finalized the API and so they shipped the G1 with only support for headsets. Skip forward a year, and they've only only added a couple more profiles to their bluetooth stack, which is pretty poor going for a multi-bazillion dollar organization!
Regards,
Dave
Click to expand...
Click to collapse
True, I know its a feature that (some) of us expect but at the end of the day the Android OS is still in its infancy. Give me Android over Symbian (which I've been using for the last couple of years) any day!
It would be nice to see things like OBEX implemented into the OS (perhaps in a future release?). But for all the small picky things that its missing, Android makes up for its 'downfalls' in a million other ways. I certainly would not switch now, I just hope that Google, HTC and all the freelance Dev's keep up their amazing work.
One final word: I'd still like to Sync with Bluetooth though!
This is not just a cool feature, it is an expected feature. To have a smartphone released without that is ridiculous, in this day and age. Unlike Apple, who have ideological reasons why they dont want it, I dont believe that Google have any reason; it is just a massive slip up, probably because they werent thinking globally.
It is the most starred/wanted issue in the Android bug/development list, higher than anything else which shows that it is pretty important to tech- savvy users as well as the average joe who takes it for granted.
People simply expect this standard functionality to be there. I never fail to be embarrassed when someone asks me to bluetooth a photo to their crappy Nokia and I admit I cannot.
I could on my Jam, I could on my Touch, I could on my Diamond, but I cant on my Hero. Pathetic.
bluetooth obex on donut 1.6
hey i have been looking all over for an up to date blog on android obex development. I notice many of you guys are complaining about not having the capability. Look up Medieval software app that is freeware in the Android Market, and also have a webpage. I have used them for windows mobile. I have seen sites where people have created their own stacks and have directions to help you. I would be interested on learning how to actually do this. I know cupcake had a directory and stack for this. I would like to know if any of you know anything for the donut build. Every time I connect to my pc from medieval via my G1, i get this error "Service not found, you can't connect with target device because it lacks of the obex ftp bluetooth service"....oddly however when i linked up this app it allowed a stack to become visible underneath the vista bluetooth properties on the G1 device. it had handset and file transfer which i selected because it wasnt. Actually as im writing this i just checked again to verify the name and now i have another one! Object push! wow. so i will keep you posted. going to try harder. i think this program will work. thanks
Idea
Correct me if I'm wrong but seeing as the Blueooth standard is open and Android is opensource, how much time/effort/cost would it involve in a 3rd party dev like MoDaCo/Cyanogen implementing additional protocols into the BT stack?
A custom ROM with this feature would be an instant hit. I'd make a donation to anyone developing such a feature.
agent-5 said:
Correct me if I'm wrong but seeing as the Blueooth standard is open and Android is opensource, how much time/effort/cost would it involve in a 3rd party dev like MoDaCo/Cyanogen implementing additional protocols into the BT stack?
A custom ROM with this feature would be an instant hit. I'd make a donation to anyone developing such a feature.
Click to expand...
Click to collapse
Well, it can totally be done. Im pretty sure people have made steps to do this and some 1.5 cupcake roms had support. There is many BT stacks out there and are dependent on the more primitive driver, known as the API. The Kernel is the base framework which is chosen for these Roms. Most rom developers like Cyanogen pick a certain one to fulfill an obligation, ex speed, Hero, experimiental. From what I get on here is that many of the top rom developers dont care much about BT and alot of people are waiting for BT 3.0. So in short i behind what you stated and maybe we could start a donation fund towards a developer that would be willing. Maybe theres already someone out there even! Alot is changing with Android, its exploding.

Where's my water ??

I bought this game around 1 month ago. It was a great game i love it very much.
But now I cant find it in my tab's market anymore and when I use web android market it show that it's no longer supported for galaxy tab 10.1.
Anyone played this game and encounter this problem ? Thanks.
It's still on the Amazon Appstore as the #1 game as of yesterday.
Sent from my GT-P7510 using xda premium
Working and updating ok on my tab
This seems to be affecting many varieties of tablet.... I'm wondering if it's to do with the new requirement for WAP access, which I assume wouldn't be available on wifi only tablets. I came upon another thread discussing the WAP issue, where the game developers had replied and said that those permissions were getting removed again, and I've mentioned the tablet compatibility problem there. The thread is:
forum.xda-developers.com/showthread.php?p=22039480&posted=1#post22039480
I am using wifi+3G version P7500 tab. so i guess is not the problem. does it have anything to do with updating market in my tab??
is there anyway to fake market into other device ?
I don't think you can fake it unless your device is rooted. I also don't think your market update is the problem, since you see the same error going via the website.
A developer replied to my post on the other thread and said WAP permissions required actual telephony hardware, and that this was causing the problems with some tablets, so it may not matter so much about 3G versus wifi, perhaps it's more to do with whether your device identifies itself to the market as phone or tablet.
For that reason, and also because of the timing of when you first had issues, I would still suspect the latest app update is causing your problem, rather than anything you've changed on the tablet. I'd wait and see if the next update fixes it before you try anything too drastic.
In case you aren't following the other thread... The new update has been released and I can confirm it works fine on my Acer Iconia, so if WAP permissions were causing your problem, hopefully yours should work now too. Good luck!
yup.. it is working now.. i even bought the cranky story.. but it is kinda weird the free version still show not supported ...
Yeah, the free version still has WAP in its permissions, don't know whether it's intentional or another mistake.
Suppose most people with Android tablets have Android phones too, so will end up like myself...trying the free one on the phone and then getting the full one for their tablet.

[Q] Sony Tablet worst Experience :: Got replaced piece, but same again :-(

I own Sony Tablet S since last 90 days but has a lot of problems, it has been at the service station due to its issues for more than 45 days.
The features/functions included are really nice, but the company doesn't care for the customers.
I called and mailed the Customer Care for more than 20 times, but didn't got a revert even once.
I somehow got a replacement, but the same issues were there in that one too.
If not wrong, I got the promises from the Customer Care around 20 times to revert back, but just got 1 revert back.
The major issues I am facing are
1. Wi-Fi disconnects regularly
2. Wi-Fi doesn't have proper range which you can even see in the youtube link as follows:
http://www.youtube.com/watch?v=8FRb855gBMo
3. The device hangs a lot when loaded, stops responding for a long time and the only solution remains is to Restart/Shutdown
4. The screen doesn't get unlocked many a times even upto 30 seconds after pressing the unlock button.
5. GPS connectivity issue: Connection to GPS only remains if you stay at a place, not if you move anywhere from a particular place.
BUT THE WORST problem I am facing is the WORST COMPANY SERVICE.
The stupids don't just know any status of the problems most of the times.
They promise to call/revert back, but I didn't get any reverts of my e-mails from the 13th of April 2012. I can't understand why is this happening to me ???
Any1 facing any of these issues ???
Please provide me reverts unlike SONY
I have the same problems 3 & 4 as you. And most probably caused by the WiFi connection.
I have sent in my Tablet for repair cause after a month of usage - the battery cannot be charged.
Hopefully the ICS update will solve these few problems.
I'm from Singapore and Sony after-sales service sucks all around the world except USA, Japan & maybe UK. That's where all their customers are at. =)
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
Click to expand...
Click to collapse
+1
Inviato dal mio HTC EVO 3D X515m con Tapatalk 2
Wifi is a known unsolved issue the rest is not really nmormal, but why don't you try to contact sony vaio service wich contains tablet s also
Agreed with James. If two tablets have WiFi problems, it's almost guaranteed that is a problem with your network environment, not with the Tablet. I have never had a problem with the WiFi and it always reconnects easily.
Also +1 for the app suspicions. Most of those issues sounds like they could be coming from an app (particularly 3 and 4), so try factory resetting your device then installing apps slowly one-at-a-time, waiting about 24 hours between installs to see if any apps cause this behaviour to return.
As for replies from customer service, I can't help you there since Sony replied to my only support Q within three days of my message. Make sure you have the right address, and then try Vaio Service.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
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Thanks for reply dude, but you'll really be amazed to know that
My router doesn't have any issue, it has been upgraded to the latest firmware.
To add I connect the same router with 2 Nokia E6-00, Nokia N8-00, Nokia E63, 2 Sony Vaio Laptops, 2 PC with a linksys usb modem, Samsung Galaxy S, Nokia E71, Lenovo Laptop, Samsung Galaxy Note, Sony Walkman Live, a lot Iphones of my customers get connected to it, a lot ipads get connected to it and none of them have problems, why this is the only 1 ???
About softwares, again a shock this is a problem when my Tablet was just opened from the box even, it is still there and I guess will remain forever, and if you guys don't know, just check the youtube link I provided, it explains a lot.
Anyways thanks for the help
And even I use 4 Sony Vaio Laptops and always suggest Sony to my friends and relatives, but this time I faced the worst cause they promised me to revert back almost 20 times, but I got a revert only once. What the f**k
Guys please reply if any of you are facing the same problem or not ???

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