[Q] SpringBoard doesn't ask for unlock code - Huawei MediaPad, T-Mobile SpringBoard

I received my new-to-me used T-Mobile SpringBoard on Saturday. I inserted an AT&T SIM card and it asked for the unlock code. I foollishly told it to ignore this problem (I meant just for now) because I wanted to bring up the tablet fully and try it out.
I now have an alleged unlock code, but I see no way to enter it. Rebooting the SpringBoard no longer asks for the unlock code at all. How do I get the SpringBoard to ask for the unlock code again? Or how else can I enter the unlock code?
I am running the stock Android 4.0.3, which I installed via microSD card (because the OTA kept saying "update failed").
EDIT: I am now wondering whether the tablet unlocked itself when I updated to 4.0.3. If so, the question is how to persuade the tablet to start using my AT&T SIM card. When I check "Available Networks", it lists T-Mobile 3G as an unknown network, but then it lists
AT&T 3G
AT&T 2G
T-Mobile 2G
But when I try to register on AT&T 3G, I get the message "Selected network (AT&T 3G) unavailable".
Is there something else I need to do to get the tablet to use my AT&T SIM card (which has tablet service, ordinarily on a Samsung Galaxy Tab 8.9)?
EDIT2: Here is another, much more frightening possibility. When I received the Springboard on Saturday, it was on Android 3.2 and actually connecting to the Internet via T-Mobile. That is, it included a T-Mobile SIM card, and that T-Mobile was still accepting that SIM for 3G and even "4G" service. However, when I inserted an AT&T SIM, I got the expected request for an unlock code. Later that day, I upgraded the tablet to Android 4.0.3. I think that I again successfully connected to the Internet via T-Mobile, although I am not certain of that.
The next morning, the tablet was no longer connecting via T-Mobile. I presumed that T-Mobile had now officially closed the previous owner's account. I used the tablet on WiFi, patiently waiting for my unlock code to arrive. This morning (Monday), I get the unlock code, but the tablet no longer asks for it. The tablet recognizes three networks (AT&T 3G, AT&T 2G, T-Mobile 2G), but is unable to actually connect to any of them. Again, my AT&T SIM has valid service, ordinarily on a Samsung Galaxy Tab 8.9.
The frightening possibility is that the previous owner did not pay his bill, and that T-Mobile has blacklisted the tablet--not only within its own company, but even with AT&T. (T-Mobile could simply pretend that the tablet is "stolen.") Is this a real possibility?
EDIT3: Here's yet another possibility. Could the Springboard's software be out of sync with the firmware SIM lock? Perhaps the SIM is still locked, but the Springboard's software imagines that the SIM is unlocked? So the Springboard software calmly tries to connect to AT&T, but the firmware refuses?

I finally figured out some of my problem. The SIM card was inserted incorrectly! As you know, different devices accept the SIM card in different directions (notch-in-first or notch-in-last); the official T-Mobile SpringBoard User Guide does not mention or illustrate how the card is supposed to go. (The notch should go in first.) Nor does Android give any indication that the SIM card is essentially absent, except once after clearing all data.
With the AT&T SIM card properly inserted, I was still not getting a connection. I diddled with APN Names, etc.; and at one point I got a 2G connection. But when I tried to switch to 3G, I lost both 3G and 2G, and have not been able to recover either.

Related

[Q] Unlocked Aria Getting Error with T-Mobile SIM.

I recently decided I loved my Aria so much I was going to purchase the unlock code so I could use it on a prepaid service (I no longer use at&t).
I am ROOTed, and am running the Liberty Sense 2.2.2 ROM.
After I inserted my T-mobile pre-paid SIM and got the message "enter SIM unlock code" I did as instructed. It said it was accepted and My phone booted without that annoying please insert sim message. Yay right? Nope it can't connect to the mobile network. After doing a little googling and hunting around I found that the phone has to be compatible with the GSM frequency that the company your planning on using has.
Well this is what my device supports:
HSPA/WCDMA:
900/2100MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
GSM:
850/900/1800/1900MHz
(Band frequency, HSPA availability, and data speed are operator dependent.)
Which is apparently compatible with T-mobile. Well whenever I try and connect it says it fails and gives me and error message:
"SIM card not provisioned MM2"
After doing some google searches on that I found that it may mean you need to replace your sim etc. I've tried 2 different T-mobile SIMS and they both failed. Yet they both work in the T-mobile phones.
If anyone knows a work around to get me past this crap I would GREATLY appreciate it. It's been turned into an all day project and I'm nearing a tired and disappointing end.
Also info that may help:
-Neither of the SIMS currently have minutes on them but are both still activated under the owners names and display signals on the T-mobile devices.
- My HTC aria IS unlocked and IS rooted/loaded with a custom rom
-I can locate the 2 networks available in my region when I click on search for networks in my "wireless/network settings"
If you need anymore info to help answer the question please let me know and I will provide it as soon as I am able.
The phone is fine. It may be because you don't have minutes on the plan, or because the SIM card is too old or something. I'd suggest going into a T-Mobile store and getting it squared away.
Yes after several hours of hunting I was able to find someone who had the same problem. Apparently whether the SIM gets signal or not from the device it came from it will give you an error on the device you put it in until the SIM has actual minutes on it. The guy had said on his post he tried around 3 different cards and all had the same effect.
Sorry for the double post just wanted to update.
The reason I wasn't able to get signal on the phone was because the T-mobile sim card I was using was an un-paid Flex Pay SIM card with T-mobile. The actual prepaid SIM (which im using now) gets a signal even when there aren't minutes on the device so you can add funds to your account through the mobile phone.

Has anyone bypassed the t-mobile data problem

I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
IMEI unlock
I copy and paste tmobile policy as blow:
support.t-mobile.com/docs/DOC-1588
" For information on the SIM Unlock Code, refer to the following:
If you purchased a device from T-Mobile, it has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
If you have a Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile and did not request a Subsidy unlock code in the last 90 days.
For customers with a Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code providedif you meet the following requirements:
The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer.
The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile."
As indicated if the device is paid for completely, we qualify to have the unlock code. Have you or anyone tried to get an unlock code and tested?
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
v35lee said:
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
Click to expand...
Click to collapse
If you're able to get more than 384kbps then you've got HSDPA/HSUPA/HSPA or whatever (real 3G is 384kbps). On most country, the signal label would change to H, on T-Mobile it would probably change to 4G. I can't exactly verify the label change though, since I'm on a data plan with 3G only speed (so my top speed is 384kbps).
If you can't trust the label then use those speed test app and verify it yourself.
richdaley said:
I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
Click to expand...
Click to collapse
I have a question: Since your device has updated firmware (mine is running ICS), does it mean it has been unlocked already? Have you tried a SIM from another carrier? In another word, will updating to a generic firmware unlock tablet automatically? My reasoning is that all the coding/decoding is through software and an updated generic firmware removes all the T-mobile stuff as far as I can tell. The software that is in charge of sim lock is very likely been replaced as well. My doubt is that people can then buy a Springboard with data contract at a much lower price and update the firmware to remove the lock. I bet T-mobile is smart enough not to let that happen.
I finally got the unlock code from T-mobile and bought an ATT sim card. Unlock is not that as simple as I thought to be. Strangely, my ICS does not pop up the unlock code entering interface. I cannot remember from which post I downloaded the ICS. It is within "the" giant thread. By using the famous ()()2846579()()=, it showed nothing after "SIM card lock state". So I flash back to HC3.2 and unlock the device in the pop up interface. After flashing again to the most recent general firmware from huaweidevice.com, it shows "SIMLOCK_DEACTIVE" after "SIM card lock state". Recalling the sim card lock status is one of the features installed after a second boot during the installation and I did not recall my first ICS did that, I am wondering if the first ICS does not install the component related to sim card lock status. Probably my springboard under first ICS is unlocked by software.
Anyway, I am pretty happy with the latest version and have an officially unlocked springboard. From this experience I learned that SIM card lock status in general does not change after update the firmware (at least the official one). And probably someone can do it by modifying the firmware by his/her own.
By the way the ICS I first had has no fastboot option.
pokemonian said:
So I flash back to HC3.2 and unlock the device in the pop up interface.
Click to expand...
Click to collapse
I am thinking of unlocking too and I am wondering where you found the HC3.2 to flash? I searched the forum and the only one I found appeared to be made up of many smaller files. There appeared to be multiple versions of files and I was not sure which ones I needed and how to flash them.
If you only want to unlock, flash the latest ics for general purpose from Huawei. The unlock interface appears after you insert a sim card other than tmobile.
Sent from my HUAWEI MediaPad using XDA

[Q] Help! My Atrix won't recognize any network

This is an unmodified AT&T Atrix4G, which is supposed to be unlocked, but it was a warranty replacement and I believe it was carrier locked by the first owner, before ATR&T gave it to me. Last year, AT&T's unlock code didn't unlock it, and they and Moto both claimed to be stumped when we found this out last year. The phone did recognize AT&T NVMO SIMs, but would only say "network error" when I tried a T-Mob SIM.
So this week I went back to T-Mob, thinking maybe the phone IS unlocked but needs a T-Mob APN entered to work with a T-Mob SIM. Phone was working fine, and the T-Mob guy tried to boot the phone with a T-Mob SIM card in it. The phone asked for an unlock code, we put in the one AT&T had previously generated (and confirmed, no error there) and instead the phone rejected the SIM and said "emergency mode only".
Now, it won't recognize any SIM card, not the original AT&T card (AT&T also supplied a new card in case the old one was the problem) nor the T-Mobile. All it wants to do is boot to emergency mode, or ask for an unlock code again.
I've tried the factory reset cold-boot, that didn't help either.
The phone has just gone psychotic and doesn't like ANY SIM card. Is that nuts or what?
Does anyone have any idea what I can do to get the phone working again? With AT&T or T-Mob, I don't care, I'd just like it to work as a phone again, even if that wipes all the data from it.
AT&T's store, and their local "tech center", were both dumbfounded. They claim they've never seen a phone that just won't work, won't unlock, won't take any SIM card before.

[Q] phone wont connect to network (outside US)

in a first moment, the carrier signal was ok, but data wasn't working. so i called the carrier, get the correct APN, and the everything was fine for 5 minutes, for phone calls, data network. But suddenly signal was lost, and never got back. Factory reset, the signal bars still off, with an X. Tried to locate the carrier manually, but it doenst work. What can I do now? I will try another sim card to check if it works. How do i know the phone is carrier locked?
If its the AT&T version (presumably, since this is the AT&T variant section) it should carrier locked, unless you obtained the unlock code; or otherwise purchased it SIM unlocked from a 3rd party vendor.
On the other hand, if you were able to connect to the network at all, it is probably not carrier locked. Likewise, if it was locked, it would ask for the code when you inserted the SIM.
I think something else is going on. Even if it as SIM locked or bad SIM, I believe it should still read the network as being present. It would just not let you connect to the network.
Although, replacing the SIM is an easy and cheap thing to try. At least to eliminate it as the issue.

[Q] Gear S =Phone Not Allowed MM#6

Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
Click to expand...
Click to collapse
No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.

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