Hi,
today my I9100 froze while in the browser. It didn't respond to any touch or button activity. So I removed the battery and reinserted it, but the phone didn't boot up. There was nothing, a black screen, no matter which buttons I pressed.
I tried the Download Mode, Pushing the Volume-Up/Down while plugging in the USB cable. The battery is fine, I tested it on another phone.
The phone was rooted with cm-10.1-20130606-NIGHTLY-i9100. It does not matter if a SIM is placed or not, still no response from the phone.
One odd thing tough: The phone gets warm in the right corner, near the flashlight when the battery is inserted for a while.
Can I do something or is it dead?
Replace motherboard; service centre - new motherboard (most expensive option), source 2nd hand motherboard from 'donor' phone (with a broken screen, etc; search online) & either replace it yourself or pay a local mobile repair shop to do it (cheaper option).
And if your warranty is good, you could always take it to a service centre & play dumb (obviously they're under no obligation to repair or replace it under warranty tho given you've voided it).
Herbert Heaheye
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
They might be able to tell. You might get warranty service. These things are never guaranteed either way. Take it to a service centre & find out.
Edit - Jig has 0.00000001% chance of working, but try it anyways. Heat around camera & no life = dead components on MB.
Similar or probably the same issue
fspro said:
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
Click to expand...
Click to collapse
My phone is a I9100, rooted, running CM 10.1 Nightly (I don't remember which exact version but definitely not the latest nightly). My phone was in my backpack along with my laptop. When I tried to use it, it remained unresponsive so I turned it off by holding the power button and then turned it on again. It showed the "Samsung Galaxy SII" boot logo and was stuck.
So I pulled the battery out, waited for about 15 secs, put the battery back in and turned it on - no reaction. The phone won't turn on, my computer doesn't detect, not charging. The service center says that my Mobo needs to be replaced.
I have ordered an USB Jig but I'm not sure if it will work. Did you try the Jig? Did it work?
My phone does get heated up near the rear camera even before it died. So not sure if it really is a fried mobo and bootloader failure.
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
MistahBungle said:
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
Click to expand...
Click to collapse
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
theunderling said:
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
Click to expand...
Click to collapse
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Motherboard Replaced!
subbarao.t said:
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Click to expand...
Click to collapse
Got the motherboard replaced and phone back to usage. Thanks!
Related
My SGS2 died on me yesterday. was working all day as usual but at the afternoon when i where to make a call it wouldn't wake. Had 50% or more left on the bats for sure at the moment.
The phone where running the CM9 development rom wich has been running on it since beginning of january Last time i updated it was about a week ago. (Don't think this problem is related to the rom though)
Symptoms:
The phone is totaly dead, no signs of life on the screen. Cannot get in to download or do normal boot.
When I charge nothing happens on the screen, but after a little while the phone begins to get hot betwheen the camera and the battery (where the simcard is)
This video is not mine, but our phone seems to have the exact same symptoms.
I have tried:
Re-attaching the battery, and leaving it whitout bat for a few hours
Starting it with charger in with and whitout a battery
Tried a bettery of a friends SGS2
Pluging it to the computer, no sign of life (my computer does not react at all)
Nothing works
My thought is that this is a hardware related issue. But please correct me if I am wrong.
I haven't tried a JIG yet, will see if I have correct resistors at work tomorrow and make one. But i hardly believe it will work.
Is there any chance the JIG can reset the counter even if I wont get any life from it? or is it first after the flash to stock with JTAG the counter resets?
barreth said:
My thought is that this is a hardware related issue. But please correct me if I am wrong.
I haven't tried a JTAG jet, will see if I have correct resistors at work tomorrow and make one. But i hardly believe it will work.
Is there any chance the JTAG can reset the counter even if I wont get any life from it? or is it first after the flash to stock with JTAG the counter resets?
Click to expand...
Click to collapse
You're confusing JTAG with USB jig, but it's extremely unlikely to do anything. Considering the phone isn't responding to anything anyway, I also doubt the custom binary counter matters much.
oinkylicious said:
You're confusing JTAG with USB jig, but it's extremely unlikely to do anything. Considering the phone isn't responding to anything anyway, I also doubt the custom binary counter matters much.
Click to expand...
Click to collapse
Yeah you ar right, i was confusing them. But I'll try if I have the materials. And if no one else have any good advice for a fix I'll just send in the phone to Samsung tomorrow.
Thanks for your reply
mine doing the same but after a failed flash with odin
barreth said:
Yeah you ar right, i was confusing them. But I'll try if I have the materials. And if no one else have any good advice for a fix I'll just send in the phone to Samsung tomorrow.
Thanks for your reply
Click to expand...
Click to collapse
So I figure this is a hard brick tried everything u did and a jig gonna send it to Mobiletech videos for jtag fix after i get paid and hope that works.
any news?
My phone did the same last night.
cm9..
Totally dead, cannot charge. Please any advice would be great. thanks.
You could try a jig, but as per the above unlikely to work. Needs to be JTAG'd/repaired either by Samsung or a 3rd party repairer. Hopefully if you send it to Samsung they won't be able to tell the phone has had non-stock firmware on it as per Oinky's post & fix it under warranty (they may not tho).
This is going to sound odd but check you're display.
Wipe it clean and hold it at an angle against a bright lamp. Look for any small cracks or black lines.
Could the phone be water damaged?
The backup battery on the motherboard also can leak and cause problems like this
I work on the Samsung team at a service center in Norway and these are some common reasons for a dead phone like this
Could maybe be the battery on the motherboard that has leaked, but i guess i won't find out until it comes back from service.
Strange though.. Phone has been fine, just all of a sudden this. Exactly as the op describes..
I put it on the charger last night, had around 20% battery left. In the morning it was completely dead, and a bit hot. Plugged in the charger again, and the charging symbol comes up for a few seconds, disappears, comes back etc a few times, then it gets rather hot around the camera, and on the front side (screen side) and stays completely dead (no charging symbol), until it has been unplugged and let to cool down a bit.
Every time i plug it in, the same thing happens.
I'm traveling, and wont be able to send it on service until after a month's time.
alas, phone free holiday
Hi everyone, I appologize in advance if this has been posted and resolved, but I couldn't seem to find anything after numerous searches.
I have a Samsung Galaxy S2 that I have had for JUST over a year (i think June 30th) Everything has been fine, no problems and today I was on it, working fine and then all of a sudden it shut off and then started to reboot. Only when it powered back on, it showed the black SAMSUNG GALAXY SII powered by Tmobile start up screen, then went black, then the startup screen appeared again, then went black...repeat.
I did a battery pull for 2 minutes, same thing. Did a battery, sim card and memory card pull for 1 hour, same, I left it on the chargert for 4 hours and while on charger kept blinking on and off but now only the grey battery (still flashing "dead" battery now off the charger)
It has never been rooted, or updated or anything like that. Factory settings other than downloaded apps. haven't downloaded anything in weeks
There is no water damage at all.
I have a wall charger for the battery only and an extra battery and have tried charging both batteries with that and still no luck.
I have also tried plugging it into my computer to see if it would boot up that way and nope. Still just the on and off dead battery, not even the startup screen.
I tried holding the power, home and volume (tried up and down both) and nothing happens, just keeps blinking the "dead" battery, even tho it's fully charged
HELP PLEASE!?
Given it's you haven't rooted the phone/run non-stock firmware or messed with it in any way, you'd be silly to try anything like that to try and fix it now (not that anything like that would work anyways by the sound of things).
Send it in for warranty service, assuming it's still covered by warranty. If not, have it repaired by Samsung/a Samsung authorised repairer or a mobile repair shop.
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
Take it to a local mobile repair shop in that case. Will probably be cheaper than an out of warranty repair by Samsung/authorised repairer. If you bought it through your carrier, call them in the first instance & ask them what the go is re: warranty.
TamiKakes said:
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
Click to expand...
Click to collapse
I was affraid of that. I just wish I knew what possibly happened!?
Just sucks it's a holiday and I have to wait til Thursday.
Without opening up the phone & having a look, who knows what/why happened (irrelevant anyways). Wait till holidays are over & contact your carrier re: warranty, if no warranty go to local mobile repair shop.
I was driving and my phone was in my pocket. There is no way it was hit or got wet, I was driving whole time. Next time I took my phone, it was off. I tried to press power button and also hold it, nothing happened. I though my phone was stuck (never did it before) so I pulled out my battery, waited 10 minutes, put it back in and tried again. Nothing. I also had charger in my car and tried with that, nothing happened. No LED light, no screenlight, no vibration, nothing.
Now few hours after I am home and started to check whats wrong with my phone. I tried with original charger, nothing. My girlfriend also has S3 so I tried with her battery, nothing. She put my battery into her phone and noticed that it didn't go on. Funny thing is that I took my phone off charge this morning and phone was on for maybe 4 hours before this "death" happened. I took my multimeter and checked voltage. It was 0. Not 0.4 or 2.1 but 0.000. I checked my girlfriends battery also if my meter was broken but I got normal value from her battery. I plugged my charger into my phone and left it for 15 minutes. I tried to check voltage again and it was still 0.
Question is, did my MB broke and created short circuit resulting emptying my battery completely or did my battery flip and broke my phone at the same time? Also, are both cases under normal warranty and will Samsung still repair/replace my phone even if I had it rooted and installed MIUI? Reason I ask this is that my phone won't be sent to samsung for nothing and that they won't ask me to pay for shipping and investigating problem (I don't even want to know their hour wages for this).
try a different battery first
salsal was
Glebun said:
try a different battery first
Click to expand...
Click to collapse
Thanks for your reply. I did try it and also stated this on my post. Sorry if it was hard to read.
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
JJEgan said:
Broken motherboard suggests physical damage = no warranty.
Rooted and custom rom = no warranty
Will Samsung see its been rooted ??
Boots to download mode ??
jje
Click to expand...
Click to collapse
But funny thing is that my phone didn't take any physical damage, it has never falled from big height (maybe something like 10-20cm and always to soft surface like carpet). It was working when I put it into my pocket and was broken when I took it. I was in the car whole time, not moving from drivers seat.
I'm not sure if Samsung will see if it is rooted since phone doesn't boot at all (tried with working battery). No vibration, no LED light, no screenlight. It's like trying without battery.
Do you think I should try and send it to Samsung or just throw it to trashcan?
If the motherboard is DOA then they won't try to fix it, just replace it and your battery (if the battery is under six months old). Well worth sending for warranty, at worse you'll pay the postage and refuse the repair if they try to charge you.
send it in, only option
Agree suck it and see .
jje
My phone and battery are over 1 year old so no warranty for my battery. I just though maybe problem is at on/off switch but then again it doesn't explain my empty battery. I am now charging my battery on my girlfriends S3 and seems like it is charging so I guess problem is on my phone only. I will take my phone to local shop and they will send it tomorrow to Samsung. Thank you all for fast answer, lets hope best that they will switch whole motherboard and wont notice rooted phone.
JJEgan said:
suck it and see
Click to expand...
Click to collapse
wha?
Glebun said:
wha?
Click to expand...
Click to collapse
http://www.urbandictionary.com/define.php?term=suck it and see
Sent from my GT-I9300 using Tapatalk 4 Beta
huh, TIL
Today a technician changed whole MB and updated software.
Thank you all for replies.
kaskii said:
Today a technician changed whole MB and updated software.
Thank you all for replies.
Click to expand...
Click to collapse
Hello,
I am experiencing the same issue as well with my phone. I have left it on charge overnight and the phone stopped working. I have tried all the steps above but without any luck. If I take the phone for repair as you advise, are there any charges involved? And if they are, how much is the average cost for me to be ready for it and avoid getting a heart attack.
Thank you in advance for any replies.
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
boomboomer said:
If covered by warranty then there should be no charge, SDS is due to Samsung problem.
But if warranty is not available then allow £200 for a new motherboard.
Click to expand...
Click to collapse
Well with the situation that I have with the phone at the moment, is it even possible to detect the root?
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
boomboomer said:
If the motherboard is completely dead then no, they won't find root (root alone doesn't invalidate warranty in the EU). The only problem might be if JTAG restores bootloader and flashed counter.
Click to expand...
Click to collapse
Thanks for the help on this, will try to sort this with the provider from where the phone was purchased. "Take my Thanks"!!!
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
DroidVoid said:
Had that same situation last march the problem is bootloader got deleted or erased. I did is I replaced the motherboard with a new one. Buy an s4 instead haha.
Click to expand...
Click to collapse
Well my poor S3 is under repair at the moment...
Hi All,
I was using my phone normally about 2 days ago, then put it back into my loose shirt pocket. When I took it out a few minutes later, I realised that the phone was off. I turned it back on, and while it was on the "Samsung Galaxy S II" logo, I placed it back in my pocket to give it time to boot.
I kind forgot about it later, and when I took it out about half an hour later, I realised it was still on the same screen. Thinking that my phone has frozen, I tried to depress the power button for about 5-10 to shut it off, to no avail. I did a battery pull, replaced the battery but found that I was unable to boot the phone at all.
Thinking that maybe the battery is flat, I tried another 2 more original Samsung batteries that I had with me, both fully charged. Nothing worked. I even tried entering recovery and download modes to no avail. I also tried several other methods described in XDA including plugging in the battery while doing the keypress for download mode, both volume buttons while without a battery and sticking in a connected USB cable, and even my old USB jig. Nothing. No boot screen, nothing on the capacity buttons.
Oddly though, if I plugged in my battery and press and hold the power button for 5 seconds, then leave the phone aside for a while, I noticed that it gets warmer. If I pull the battery out, it cools down. So it seems like turning on the power does "something", but the phone wouldn't boot. Plugging it into to computer doesn't recognise it either. Neither can Odin 3 see it.
Is my phone truly dead? Or is there any possibility of fixing it?
Thanks.
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
MistahBungle said:
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
Click to expand...
Click to collapse
So it sounds like a defective mainboard to you? Mm.. If so I'd probably go for the 2nd or third option. Already bought a new phone, but I do have 2 SIM cards (one issued at work without a phone) and I would like to be able to use my S2 (currently using and aging Motorola Q9H). Plus there's some data I had in the internal memory and the phone does have some sentimental value.
I'll go source for a board I guess... But the flash memory will be lost with a new board wouldn't it?
Thanks for the advice!
Given the majority of components that would cause a phone to simply die like that are located on the motherboard, that's the fix. As to what component(s) specifically died, nobody here could tell you that because we don't have the phone open in front of us with the gear to diagnose.
Some repairers in some countries have been flogging a 'we can just replace the individual component(s)' fix lately (as evidenced by people making threads here saying they've been offered these fixes), but this is a very tricky job that not even Samsung service centres attempt; basically, if you want it fixed guaranteed first time without the risk of potentially double paying (for the first fix that doesn't work), you replace the board.
Yes, you'll lose whatever data is in the NAND on the existing board, that's not really recoverable, but a company which specialises in recovery of data from dead HDD's may be able to help (I haven't seen a single thread on here in 2+ yrs where someone has been able to get this done though), expect this to be very expensive if it is possible.
I see...
Worth a shot I guess. Samsung's CSC aren't really an option here past warranty, and the professional recovery firms here charges sky-high rates. I'm looking at motherboard replacement guides for the i9100 for now, may look for a 3rd party repair shop if all else fails. Pity, it was a great little tool. I had it running on a smooth JellyBean 4.2.2 =\
I had this exact problem, what my case was that the battery died completely.
I bought a new 1800mah battery and it works fine. I can't boot with the original old one anymore, it is 100% dead (still has some juice in it)
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
GreekBlood said:
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
Click to expand...
Click to collapse
Damn. I have 3 working batteries, one was in the phone. Two fully charged, none worked. =(
Sent from my SM-N9005 using Tapatalk
Hi. I was just browsing on my rooted galaxy s2. Suddenly the whole screen froze. It would not do anything, so i decided to take the battery out. When i put it back in, it turned on and was stuck on the "samsung galaxy s2 i9100" screen. So i decided to take the battery out and try again. This time it wouldnt turn on or charge. When i plug it in, it just gets hot, but there is no sign of life. I tried holding the power button and entering recovery and download mode. But its not recognised. I dont think its the battery because when i plugged it into a pc without the battery, it still wasnt recognised.
Before this happened, i was running the solo launcher and i was using a kindle paper charger for it.(first time i used this).
Please help me find a way to fix it without jtag. Usb jig won't work, its totally not functioning to anything except getting hot when plugged in.
Signs of life:
Gets hot when plugged in.
sadly bro,but it sounds like a motherboard is dead
if you have access to usb jig - atleast try it
if no joy - motherboard replacement
TheImpossibleEnemy said:
sadly bro,but it sounds like a motherboard is dead
if you have access to usb jig - atleast try it
if no joy - motherboard replacement
Click to expand...
Click to collapse
oh ok thanks, i am not under warranty, so could i just send it to a local repair store, or do i need to send it to samsung. If so, how much would it cost?
sent it to your local repair shop - it will be less expensive than samsung's service
you can also buy the mobo at ebay etc,and pay only for the procedure
idk about the price,mail the repair shop about that.
USB ports
When my phone was newer I had a lot of usb port trouble, overheating, failing to charge properly, even apparent bricking. I heard there was an issue with this port. I narrowed it down by sticking a small object into the USB port and levering the pin slot back up to the middle (preventing the short).
That fixed it for a while. Also fluff can create a short, so blowing it out can fix it.
It finally failed again, so I bought a $5 piece from ebay, watched a youtube video and fixed it properly.
So, try firstly blowing out the usb port, then using a toothpick to push it around a little. If that fixes your phone then all good
Yeah, that'll fix it