[Q] Currnet BestBuy BlackTie Replacement availability.?.?.? - Sprint HTC EVO 4G LTE

So...
My EvoLte took a Dive...
fell in water... Dive... Get it???
Not Funny... LOL
Anyways,
BestBuy said replacement EvoLte's on backorder.
If not in within 2 weeks, I get full original value credit toward new phone of choice.
Anyone here have recent experience with BB and replacement EvoLte availability?
Thanx in advance.

Can you say HTC One????
Let it ride and take the upgrade, you are stoked!!!
Sent from my EVO using xda app-developers app

I replaced mine with no questions about a month ago.
Sent from my EVO using xda app-developers app

They are still in stock at the service center just slower skipping than usual. Took a week for my dad to get his phone in from service
Sent from my EVO using xda premium

KaptainRandom said:
So...
My EvoLte took a Dive...
fell in water... Dive... Get it???
Not Funny... LOL
Anyways,
BestBuy said replacement EvoLte's on backorder.
If not in within 2 weeks, I get full original value credit toward new phone of choice.
Anyone here have recent experience with BB and replacement EvoLte availability?
Thanx in advance.
Click to expand...
Click to collapse
I'm in the same boat. My "junk out" date is this Sunday the 23rd. I was told I would be given a new phone (Evo LTE) off the store shelf. I like the "full original value towards another phone" option better though.
This is my first experience with Black Tie insurance though so I have no insight. Hope it goes well for both of us.

I just saw Siedio has a 4500mAh battery and kickstand case for the GS4...
So, now hopin' for no refurb avail.
:fingers-crossed:
Well, Friday,
Another day down in the wait,
While I won't be disapointed with an evolte,
I'm definaately hoping to get credit toward a gs4...
Saturday, 22nd, still no word...
HtcOne has awesome speakers...But,
Without SD card slot, It won't hold my 35 GB of music files,
No cloud for me thanx,
Hopin' for a GS4...

One week down...
One week to go...
Tempted to go in and beg for cut to chase and let me get new phone...
Patients Grasshopper...
:angel:

well,
got the call today,
picked up my brand new Evo4gLte,
next....
root,
unlock,
s-off,
restore...

Related

Used wirefly is that bad?

I've moved on from T-Mobile to Sprint.
I got the Evo 3d. I have never ordered a phone this way. Usually its only through carrier or in store.
But I figured Id try wirefly.
No deposit.
Went well.
But I have silly worries because im anticipating this phone so much.
Anyone that has used them before?
Sent from my SGH-T959 using XDA App
I've used them a couple of times, and had no problems. Nothing to worry about. I decided to go the Radio Shack route, but that's because I want to make sure I have it at 9am when they open.
just wished you'd of posted that you were looking to get the phone before jumping on wirefly tho
http://www.resellerratings.com/store/Wirefly
They have a pretty good reseller rating over the last 6 months, but it looks like their customer service is crap.
I had a problem getting my HTC Hero from them (although it was back in '09?). I called, answered all information (literally took like 2 hours), and the sales rep continued to try to sell me accessories even though I had said no countless times. Then, the next day, they tell me to email them my SSN for security because Sprint rejected the upgrade or something. I cancelled and ordered straight from Sprint.
Scoop003 said:
I've used them a couple of times, and had no problems. Nothing to worry about. I decided to go the Radio Shack route, but that's because I want to make sure I have it at 9am when they open.
Click to expand...
Click to collapse
Well fingers crossed.
Sent from my SGH-T959 using XDA App
They said ill have it the 24th. I hope that's right. Anyone ever pre order from them?
Did you get the phone on release day?
Sent from my SGH-T959 using XDA App
I ordered my wife's Epic from them for $149.99 ($100 less then the Sprint stores launch price) and was very happy with the customer service and fast delivery time. Although as someone above stated they did try to push accessories and insurance on me, no big deal, I just turned them down.
I ordered my EVO 3D from them about two weeks ago for $149.99 with no shipping or tax (of which Sprint charges the full retail price of the phone for), so that was a huge savings. I was concerned about shipping times but after a recent call to them I was told it would be shipped on the release date of the 24th, and I should have it in 2 business days.
I will let you know how it went after I get my phone, but right now I feel pretty comfortable buying from Wirefly.
Don't know if anyone saw, but the "HTC Store" is taking pre-orders too.
http://shopamerica.htc.com/cell-phones/productdetail.htm?prId=39065
I just noticed it today. I was hoping to find accessories, but stumbled upon this instead.
So this is what I found out about wirefly. They were great. Great service. But one thing. I was robbed of my shipping fee.
How you say?
I paid 7.99 for 2day buisness. A couple different reps told me the phone should arrive friday.
It will not be here till Monday. Fedex is taking its sweet time.
It makes no since to pay that damn 2buisness day if you know damn well you wont make release.
I mean unless wirefly had it to me on friday. they should have told me it would make no difference with how they ship and saved me the 7.99.
Yes 179 is nice for the phone. But you add 8 bucks and 188. Or 199 and have it friday.
So in my view if you are intrested in which way to go. Just go to sprint. Or a walk in dealer.
Sent from my SGH-T959 using XDA App
For future reference of course.
Sent from my SGH-T959 using XDA App
shadowhawk2020 said:
They have a pretty good reseller rating over the last 6 months, but it looks like their customer service is crap.
Click to expand...
Click to collapse
Yes, yes it is.

Photon for $99!

Just found the Photon for $99 on the Best Buy website! Go get $100 back if you bought one from Best Buy recently!
Sent from my MB855 using XDA Premium App
Anybody know if Sprint will pricematch this? I just bought a Photon last week.
this is only with a new two year contract...
i tried to use an upgrade and get it but they wouldnt let me..
I just got my $100 back from Best Buy. I usually buy my phones from a cooperate store, but I was feeling adventurous this time. I guess for once it paid off for me! Usually it's the other way around.
I bought mine at the corporate store just a week ago I hope I don't have to cancel
Sent from my MB855 using XDA App
BB website has the Photon for $99 with 2-Yr upgrade. Just got back from BB with another $105 in my pocket. After getting $135 trade-in for my Evo 4g, I made money on the deal. For that, no way I'm going to wait for Galaxy S2. Besides, I love the Photon!!
Sent from my MB855 using XDA Premium App
dtr145r said:
this is only with a new two year contract...
i tried to use an upgrade and get it but they wouldnt let me..
Click to expand...
Click to collapse
This is true. Radioshack, amazon, bestbuy will sell for 99 ONLY if it is a new contract. I couldnt upgrade for 99.
infrandroid said:
This is true. Radioshack, amazon, bestbuy will sell for 99 ONLY if it is a new contract. I couldnt upgrade for 99.
Click to expand...
Click to collapse
Flat Wrong... I just got the Photon for $99 on the bestbuy website (http://goo.gl/fc02Q) for extending my daughter's contract. She was due for an upgrade. Kept the same plan and options, no changes. Select the phone and it gives you a popup that ask if you're a new or current customer...just follow the prompts.
I also just picked up a MoPho from BestBuy today for $99 on an upgrade.
Just got my wife a photon in store can i get 100 back? What would I need to do? Thanks
Sent from my PC36100 using XDA App
Atticustrd said:
Just got my wife a photon in store can i get 100 back? What would I need to do? Thanks
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Bringing in the receipt would make it easier for us to pricematch but we could just reprint it if you don't have it on you.
Sent from my MB855 using XDA App
I too bought it on release date, for that 2yr upgrade. Thank you for the heads up.. i will be going back to best buy tomorrow to see about this price match/ sales price bonus money..
Love this phone even with its minor glitches others and myself are having.. plays movies Great with mobo player app, cant wait for vlc to release their android media player..
Oh when i bought this phone from BB i had them price match the 32gb sd card too in store was 99 , tigerdirect had them for 55 he split the difference at 59$ i was sold ;D never buying from the sprint store again!!! And now i have the chance to get a hundred bucks back Helllllz yeah!!!
sd7318 said:
Bringing in the receipt would make it easier for us to pricematch but we could just reprint it if you don't have it on you.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Thanks so I should just say I saw it for 99 online and I'd like to price match?
Sent from my PC36100 using XDA App
Well I hate to get rid of my photon but saving 100 is quite appealing.
My wife has an upgrade on her line... I was going to go use her upgrade... I then deactivate right when I left the store then activate it on my line.
Then go take this one back to the sprint store.
Seems like a lot of work for 100... Hmmmm
Sent via tapatalk from the Photon 4G
Glad it's helping! I couldn't get my $100 back (yet) cause they said I was 2 days too late on my 30 day policy, but I'm sickin my Fiancee on em tomorrow! Sick balls, chopper!
Pew! Pew! Pew! From my Mo-Pho!
Just got a refund from Best Buy. Took my receipt to the customer service counter, said that I saw the phone for $100 less, and asked if I could get the difference back. She refunded the $100 no questions asked.
My original purchase was an upgrade, not a new contract.
I ordered mine through my Customer Care rep about a week ago. I called her back this morning to see what she could do and she said that I would need to return the one I have to a store or she could send me a return envelope. I was hoping they could just price match a credit for me. Oh well.
Now my worry is...my current phone is working great. I will prbly go return this one and stop by Best Buy and get one that's bunked.
Worth a $100 risk though.
I just bought my Photon at Best Buy as an upgrade and got it for $99 and they also gave me a free Zagg Invisible Shield screen protector. I saw the stock of phones in their closet and they all (the Photons) had Zagg boxes rubber-banded to the Photon boxes so anyone buying a Photon from Best Buy gets the phone for $99 and a free screen protector. They even had them pre-installed on the phones and when they saw that there was a hair under my screen protector they pulled it off and re-applied a brand new shield.
I traded in my Evo for $126 (just gave them the phone and the box; no cable, charger or memory card) so the Photon cost me nothing and I have $19 left on my Best Buy card after tax.
You have been connected to Nicholas.
Nicholas: Thank you for contacting Best Buy Mobile Chat, Home of Straight-forward pricing with no rebates! My name is Nick and I'll be more than happy to help you out with any questions you have today. Just so you know, this chat will be monitored and recorded for quality purposes. Now to start off, can I get your email address so that I can further assist both of us today?
Customer: I would prefer not to give my email address at this time.
Nicholas: Ok.
Customer: Is the $99 price for the Motorola photon for new customers only?
Nicholas: No. Full, Elegible upgrades as well.
Customer: Great! Thank you very much.
Nicholas: Do you have any other questions or is there anything else I can help you with today?
Customer: Nope.
Customer: Good bye!
Nicholas: Thank you for spending time with us today. If you have any further questions please do not hesitate to give us a call at 1-888-BESTBUY or to check us out on the website. You have a wonderful day!
Thank you for using Oracle On Demand. You may now close this window.
Click to expand...
Click to collapse
Returning my photon to the Sprint store today and picking one up from Best Buy.
Looks like the price is being changed in stores today so it should be very easy to get that 100 back from bestbuy. They were changing out the price when I was there. What a great deal. I just came back to the photon after my little expo with the NExus S. Glad to be back. I can finally retire my Evo now.

Replacement Evo but contemplating not returning the defective Evo

Just got my order number to get my new replacement evo. The csr told me that the defective unit has to be received by Sprint within 35 days or a maximum non-return fee of $350 will be charged to my account. Has anyone ever not returned their phone? Any negative side effects of not returning a phone that retails for $550 when it can be sold for more than the non-return fee of $350?
Sent from my EVO using Tapatalk 2
My guess would be that once you activate the replacement the ESN of the other phone would be flagged as bad if not returned. I could be wrong.....but so is this idea.
jayjam99 said:
My guess would be that once you activate the replacement the ESN of the other phone would be flagged as bad if not returned. I could be wrong.....but so is this idea.
Click to expand...
Click to collapse
Oh yeah, don't get me wrong, this is a bad idea! I was just wondering if anyone had done this before.
Well seeing how you paid 200 the 350 charged to your account would mean you paid 550 for the phone as long as you paid it I would think the esn would be good lol
I think as long as you pay the $350 the ESN should be fine.
When my OG evo broke i got a replacement phone and my phone was due back on a certain date. i forgot the date but lets just say it was due oct 20th. i didnt send my phone back for like 2 months lol. they kept sending me letters and calling me. 3 months in i called them and was like i dont have a shipping label can i get one? they sent me one and extended my return date even more. i sent it in once i got the label.
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
raiderep said:
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
Click to expand...
Click to collapse
This.
If it's defective, what makes you think you're gonna get $550 for it?
You may only get $350 lol.
raiderep said:
Maybe I'm missing the point but if its defective why would you want to keep it?!?
Sent from my EVO
Click to expand...
Click to collapse
Its one of those OCD defective. Only defective t'ill I get another one.
shook187 said:
Its one of those OCD defective. Only defective t'ill I get another one.
Click to expand...
Click to collapse
I won't say it's perfect, but it works as it should. The camera button is very loose.
And also, if I have 2 evo LTE's that I paid $550 for (including $350 non-return fee and $199.99 cost of the phone), that would mean I have one Evo remaining, and therefore would not lose any money.
Just a thought. Thanks for the input guys.
So you did a claim cause of a loose camera button. But you're willing to keep it and sell it as in good working order.
Like I said its a OCD defective.
I tried doing that with my mogul they charged me took me 2 months to get the refund. If they did it back in 2007 chances are they'll do it now. Don't test your luck
Sent from my PG41200 using xda premium
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
mrshades812 said:
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
Click to expand...
Click to collapse
Thanks. My replacement is in the mail.
Sent from my EVO using Tapatalk 2
mrshades812 said:
I call shenanigans!
I have an Evo with a loose screen in the lower left corner. After about 2 hours of being disconnected, reconnected, and transfered I was told I have 14 days from date of receiving the phone to return it. If I would like to get another Evo sent as a replacement, I need to give them a credit card # for $549 and they'll send me my new phone! Then credit my bill 2-3 cycles from now!
You believe that crap?
So, after we laughed at that ridiculous statement she told me, she made an E-Ticket for me that dates today. So I can wait for the release date and get a NEW replacement from the store. She couldn't believe it either.
So, if anyone needs a replacement phone before the launch date, good luck! It's a complete nightmare.
Sent from my EVO 4G LTE Outlaw
Click to expand...
Click to collapse
I was transferred to escalations and got a replacement shipped to me right away, should be here tomorrow.. No prepayment required.
Gordon Ramsay said:
I was transferred to escalations and got a replacement shipped to me right away, should be here tomorrow.. No prepayment required.
Click to expand...
Click to collapse
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
mrshades812 said:
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
Click to expand...
Click to collapse
Refuse tech support and refuse taking it into a service center. Find a hardware defect. As the last resort say either send a replacement or you want to return the phone for a full refund and your upgrade reinstated. I did not have to say this last part but it would have been next.
Sent from my EVO using Tapatalk 2
chasoo said:
Refuse tech support and refuse taking it into a service center. Find a hardware defect. As the last resort say either send a replacement or you want to return the phone for a full refund and your upgrade reinstated. I did not have to say this last part but it would have been next.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Thats what they offered me also! They said send it back, and they'll refund my money and give me back my upgrade.
mrshades812 said:
Escalations or Retention? Just curious because I have been getting the run around here.
Just want to know what to ask for when calling, thanks.
Click to expand...
Click to collapse
The guy literally answered the phone "escallations" and was kissing my ass the entire time. I never got evil with anybody...maybe because it was memorial day? lol I dunno...
Gordon Ramsay said:
The guy literally answered the phone "escallations" and was kissing my ass the entire time. I never got evil with anybody...maybe because it was memorial day? lol I dunno...
Click to expand...
Click to collapse
I got my replacement ordered through escalations today too. Said I should get it in 2-5 days (we'll see about that) and that I have 35 some odd days to return the defective unit.

Just received my replacement 3d

So after getting my screen replaced and the store borked my camera and couldn't fix it they ordered me a replacement phone. I got it yesterday and 2 of the softkeys don't light up. So I call sprint to let them know so they can send another phone and they tell me i have to go to a repair store first so the store can order the phone. I told them i shouldn't need to take my own time and gas to go to a store because they sent me a defective phone. The rep agreed and is trying to get approval to send me a phone. Am I right or should I just go to a store? Has any one else had this problem?
Sent from my PG86100 using XDA
Same exact thing and a dull area in the screen and they tol me the same thing. I just rooted it and moved on.
metalfan78 said:
So after getting my screen replaced and the store borked my camera and couldn't fix it they ordered me a replacement phone. I got it yesterday and 2 of the softkeys don't light up. So I call sprint to let them know so they can send another phone and they tell me i have to go to a repair store first so the store can order the phone. I told them i shouldn't need to take my own time and gas to go to a store because they sent me a defective phone. The rep agreed and is trying to get approval to send me a phone. Am I right or should I just go to a store? Has any one else had this problem?
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
Hell no man youre right. Why you got to spend your money for their mess up. If they want your business they need to do their end and give you a working device if thats what they said they were going to do.
I agree but theyre making it a pain in the ass. I'll hold out for them i think
Sent from my PG86100 using XDA
ya i would try and do it that way but wouldn't spend too much time arguing.
Agreed
Sent from my PG86100 using XDA
It's a pain in the ass, however that's their policy. From their perspective, they would be wasting money if they just sent out phones to people without actually looking at them first to verify the problem. I went through the same thing with my original Evo, had 7 replacements, all had some sort of problem, and every one I had to take into the store so they could look at it.
This is why i buy from best buy. Anything is messed up, break it. $10 a month, unlimited replacements. Got my replacement in 3 days. No questions asked, took 10 minutes to get the replacement process going.
I guess ill go to a store tomorrow. I understand wanting to verify the defect but its still b.s. Defective refurbished phone right out of the box shouldn't be my problem. That's why I hate refurbs. Oh yea, and the lady I talked to today said ' let's go ahead and do a factory reset'. I told her that its always the first thing I do when I open a new phone, and this is a hardware issue not software. It made me chuckle a little.
Sent from my PG86100 using XDA
btdt, Sprint replaced my wife's 3D, two bad soft keys, had to go to a repair store, they happened to have a replacement, so we didn't have to wait.
Sent from my HAL 9000 3D
I ordered a replacement because I have dust under the screen and the digitizer was acting up. Received a refurb in a day. Back cover was messed up, one of the lights was dim and didn't have a power button. Called Sprint and told them that I was sending it back, they said they would send another one out but expect to wait 1-2 weeks. That was 2 1/2 weeks ago. Honestly, when/if I get it, I'll probably just send it back. Have heard anything good about refurbs. Guess I can live with a little dust under my screen.
Sent from my PG86100 using XDA
Good day, the issue isn't with the refurbs per se. I got a 3D on launch day, 2 months later had to replace it and am still on the "refurb" Sprint sent. It has to do with the original issue, based on this is what gets refurb'ed, new housing and on its way. After a POST (power on self test). The service & repair locations are limited to what can be done. I'm a repair technician and do anything but repair most of the time. We're no longer allowed to solder anything, parts allocation is horrendous and to top things off we have at best 2 hours to try to duplicate the issue. Sorry for venting guys, I hear this all day, every day. I didn't refurb it myself and if it left our doors I have to disassemble and inspect, also there's 3-6 phones queued up. Most stores have 3 techs to cover a 7day work week and indirect dealers (I work for one) have only 1, working open to close 6 days a week.
Had to get my first refurbished replacement a couple weeks ago. It was garbage. Kept freezing and restarting. Did several factory resets from bootloader, and it didn't fix it. Asked for another one. Got it in the mail, ordered my EVO 4G LTE, and now my refurbished EVO 3D is on Craigslist. I'm done with it.
I'm close to that point too.
Sent from my PG86100 using XDA
am I the only one that hasn't had problems with phones my evo 4g and evo 3d were perfect! no problems at all.
Sent from my PG86100 using Forum Runner
dfskevinohyeah said:
am I the only one that hasn't had problems with phones my evo 4g and evo 3d were perfect! no problems at all.
Click to expand...
Click to collapse
Yeah, I've replaced my evo 3d twice, my wife has had to replace her shift once. It seems like it is worth getting the sprint warranty add-on when buying HTC phones...
mkokotovich said:
Yeah, I've replaced my evo 3d twice, my wife has had to replace her shift once. It seems like it is worth getting the sprint warranty add-on when buying HTC phones...
Click to expand...
Click to collapse
haha we are like complete opposite to me getting the warranty was a wast of money! have had it for about 2 years now for 8 dollars that's like 192 dollars I could have saved just canceled two days ago.
Sent from my PG86100 using Forum Runner
Just bit the bullet and got another refurb, they did have them in stock. Now for another root\rom weekend.
Yea I went to the sprint store earlier and they ordered me another
Sent from my PG86100 using XDA
dfskevinohyeah said:
haha we are like complete opposite to me getting the warranty was a wast of money! have had it for about 2 years now for 8 dollars that's like 192 dollars I could have saved just canceled two days ago.
Sent from my PG86100 using Forum Runner
Click to expand...
Click to collapse
Same here. I canceled insurance long ago. Had to have my original EVO replaced once due to bad usb port. $35 and I was on my way. The only phone I ever had to replace on a constant basis was the touch pro..that thing was ****. That was the last phone I insured.
Sent from my PG86100 using Tapatalk

3d replacement nightmare

Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Mindripper72 said:
Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
You're not alone. Sprint only offers refurbished EVO3Ds as replacements. I've gone through probably 7 or 8 phones already, and all of them have had issues.
My current phone has a big blue patch on the screen, it's missing the rubber gasket around the screen, and the aluminum frame around the screen is bent.
I'm overseas right now, so I can't get a replacement, but I definitely will when I'm back in the states. I'm kind of hoping I can get another phone, since I've only had bad luck with the EVO 3d, it seems. I emailed the technician at my local Sprint store, and as of right now, it seems you can only get an EVO3D as a replacement for an EVO3D.
I just got a new phone from sprint today after the one they had send me had hardware issues and a blue spot in my screen.
Sent from my PG86100 using Tapatalk 2
I'm in the same boat. This is my 3rd replacement. Time will tell how this one works. I hate refurbs.
Sent from my PG86100 using XDA
Mindripper72 said:
Back in April I cracked my screen on my 3d. Sent me a refurbished replacement. Within a month the soft keys and bottom of the screen go out. Take it back in to the repair store and they order a replacement. I wait over a week and What do I get? A certified pre owned with the paint chipping off. Is this normal? Read other people got different phones so why do i get a paint chipped used phone?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I'd complain about it till u get what.I got for as replacement. And by the way I didn't have to complain at all. Just went on Asurion.com and this is what I ended up with and COULDN'T be any happier! I won't be buying HTC ever again!
Sent from my SPH-D710 using XDA
t4d73 said:
I'd complain about it till u get what.I got for as replacement. And by the way I didn't have to complain at all. Just went on Asurion.com and this is what I ended up with and COULDN'T be any happier! I won't be buying HTC ever again!
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Dropped my Evo 3D back on the 6th. Cracked the screen. Went to Asurion for the first time ever (have had insurance on all my phones for the past 4 years) and am getting an Epic Touch 4G as a replacement. Hopefully, I won't be disappointed.
tgruendler said:
Dropped my Evo 3D back on the 6th. Cracked the screen. Went to Asurion for the first time ever (have had insurance on all my phones for the past 4 years) and am getting an Epic Touch 4G as a replacement. Hopefully, I won't be disappointed.
Click to expand...
Click to collapse
Trust me when I say this man u will definitely not be disappointed at all! I love everything about this device and Im not looking back! See u on the.other side lol! Enjoy u will.
Sent from my SPH-D710 using XDA
My wife's Evo 3D wouldn't charge up (broken prong). The sprint store ordered her a brand new Evo 3D (same ugly purple one as her original). It arrived within a week and no issues with it at all. Not sure why some get refurbs, some get new ones, and others get different phones instead.
Kfunk said:
My wife's Evo 3D wouldn't charge up (broken prong). The sprint store ordered her a brand new Evo 3D (same ugly purple one as her original). It arrived within a week and no issues with it at all. Not sure why some get refurbs, some get new ones, and others get different phones instead.
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It must depends on who u go through. Store our Asurion. Seems like Sprint still had them in stock.
Sent from my SPH-D710 using XDA
t4d73 said:
It must depends on who u go through. Store our Asurion. Seems like Sprint still had them in stock.
Sent from my SPH-D710 using XDA
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That would make sense. Our case, it was a manufacturer's defect so insurance (asurion) was not invloved. Guess we got lucky
I guess I will stick out my light screen bleeding... If only they replaced it with an LTE
I tried to get sprint to replace my phone when the whole left edge bent off. they told me i would have to pay 100 for a replacement if I had the insurance. I thought the whole reason to pay for the insurance is that if the phone broke you got a free replacement. Im glad i didnt pay for the insurance and I walked out of the store with a case
Out of curiosity why are people even carrying insurance on these phones anyways? Can one just find a good used replacement on ebay or craigslist for about the same price as the deductible?
Sent from my EVO using XDA
I'm on phone number 4 as well, holding out for the new S3 if possible or it might be phone 4 due to a crappy usb port.
Phone #1 kept randomly rebooting, then after a reboot it decided to never connect to the Sprint network again.
Phone #2 had some visible junk behind the screen.
Phone #3 decided it wanted to commit suicide while I was watching Netflix, it made a loud beeping noise and would never come back on.
Phone #4 Capacitive light buttons are dimmed and since flashing cm9 they won't even come on. The usb port is getting loose and I have to charge my phone at an angle (awesome).
I know this really isn't HTC's fault due to Ausrion (sp) phones but going through 4 phones is kind of pushing me away from HTC. Waiting for S3 reviews to decide on that or the 4G LTE.
Already said screw it and picked up my LTE
Sent from my EVO using xda premium
Well looks like phone number 5 coming monday or tuesday. #4 just quit on me today, turned the phone off today because I had so training and when I got finished, turned the phone on and the screen won't come on......yay!
Took it to the coperate store, they looked at it and said we will get you another one (refurb). Does anyone know if the refurbs are from Sprint, Asurion, or HTC? If these are HTC refurbs this is quite dissapointing. On a positive note, while waiting at the store they had two very lovely women working there, one Cuban and one Puerto Rican,
t4d73 said:
Trust me when I say this man u will definitely not be disappointed at all! I love everything about this device and Im not looking back! See u on the.other side lol! Enjoy u will.
Sent from my SPH-D710 using XDA
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Click to collapse
I've been notified that Asurion will be sending me an ET4G as well since they dont have any more evo 3ds. Did they send u a new one? The phone has been out for almost a year now so im thinking it will be a refurb. Hopefully its in good condition.
Jfree3000 said:
Well looks like phone number 5 coming monday or tuesday. #4 just quit on me today, turned the phone off today because I had so training and when I got finished, turned the phone on and the screen won't come on......yay!
Took it to the coperate store, they looked at it and said we will get you another one (refurb). Does anyone know if the refurbs are from Sprint, Asurion, or HTC? If these are HTC refurbs this is quite dissapointing. On a positive note, while waiting at the store they had two very lovely women working there, one Cuban and one Puerto Rican,
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Cuban and Puerto Rican? Did u ask them where they were from lol? Sounds like a nice pair
Visionikz03 said:
I've been notified that Asurion will be sending me an ET4G as well since they dont have any more evo 3ds. Did they send u a new one? I would assume so since the phone has only been out for a few months.
Cuban and Puerto Rican? Did u ask them where they were from lol? Sounds like a nice pair
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While I was waiting there was an older guy there and he was flirting with the Cuban female and we talked for a while. He apparently flirts with her a lot and told me she was Cuban nd he said you owe me some red beans and rice and plantains lol. I had spoken to the other female and she told me she was Puerto Rican, they both make me wonder why I got married. :crying:
Jfree3000 said:
While I was waiting there was an older guy there and he was flirting with the Cuban female and we talked for a while. He apparently flirts with her a lot and told me she was Cuban nd he said you owe me some red beans and rice and plantains lol. I had spoken to the other female and she told me she was Puerto Rican, they both make me wonder why I got married. :crying:
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yeah the island women tend to make u wish u were single lol...

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