Hi XDA
I have a problem I hope you can help me with.
Yesterday, while I was using my phone, the screen looked like it "shorted". It went black and white, horizontal lines apeared, flashing all over the screen. I haven't been able to get the screen to show anything since. The touch function still seems to work though.
I have a lot of pictures of my daughter and such on this phones that I would very much like to retrieve from the phone, if possible, before I send it to be repaired. I fear that, if they have to change the motherboard, I will loose all of the data, since it's located on the phones internal memory.
Now I've not been very smart, I haven't backed up the photos on Dropbox or Google Drive etc. so all of the pictures are placed on the phone, and as an attempt to reset the phone, I've pulled out the battery, reseting and LOCKING the phone in the "enter pin code" screen (Samsungs buildt in security), meaning that I cant "open" the phone and retrieve the pictures from the PC - Kies does not work either, it tells me the phone is locked, meaning I have to open it with the pin, and since there is no screen, this is impossible.
Is there any program or "root" hack etc. that I can install on the pc and force the phones USB data sharing to open, so that I can mount it on the PC and get the pictures?
I've googled around, but nothing I can use, has showed up.
Thank you in advance!
try adb from recovery, but if the pin encrypts the phone, it won't work. nothing will, actually.
what you have to do is hook up a tv out and use yout tv as a screen
Glebun said:
try adb from recovery, but if the pin encrypts the phone, it won't work. nothing will, actually.
what you have to do is hook up a tv out and use yout tv as a screen
Click to expand...
Click to collapse
Recovery wont work.. how do I hook it up to a tv? The phone only has usb...
Nvm
I'll go buy an mhl cable !
Well that didn't do the trick.
The phone wont send picture to the tv, so I guess I'm screwed
but once you've got your phone screen on tv, you could upload photos to drop box/google drive?
bednim said:
but once you've got your phone screen on tv, you could upload photos to drop box/google drive?
Click to expand...
Click to collapse
True, but the phone won't show on the tv :-/
Related
Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
Hello,
My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.
The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.
Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?
Cheers for the help! :fingers-crossed:
LevitateJay said:
Hello,
My friend's Z2 was faulty and the screen died while taking a picture underwater.
The device appears to still be running normally but the screen is completely dead, no display, no touch response.
The device has a swipe lock code set which is preventing her from accessing the data when the phone is plugged into a computer.
Sony is saying they can't fix it without clearing the data and local fix-it shops are saying they can't fix the screen.
Is there anything that can be done to remotely unlock it so we can access the data from a computer?
Cheers for the help! :fingers-crossed:
Click to expand...
Click to collapse
Hm, quite a conundrum.
Well it depends what you mean by "data"
If you mean the files on the internal drive and not contacts or any user data at all.. You should be able to flash a new ROM using fastboot mode. How to do that is here.
Important information to avoid formatting internal sd card: This process will delete the internal SD Card if WIPE (USER)DATA or any PARTITION option is chosen.
After doing that, when the device restarts you should be able to simply connect (or keep connected) the microUSB cable and it'll show up on your PC the files on the phone.
Provided of course you have all your drivers in order, if you don't... Well here's a few links: 1 2
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
andy93k said:
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
Click to expand...
Click to collapse
The media is not going to be accessible while the pattern lock is enabled, which is why it connects but does not display any files. There is not a way around this. Your only solutions will be to get the screen fixed or to find a friendly shop that can connect a screen long enough to disable the pattern lock and enable USB Debugging, if needed. In the future, it might be a good idea to look into syncing your pictures and other important data to a cloud service like Google+, Dropbox, etc. on a regular basis to avoid being stuck with less than desirable solutions during worst case scenarios.
My phone fell into water for less than a second. After drying it out, the screen worked for a couple of days, after which time it would no longer turn on. The capacitive buttons light, but not the display. I restarted it (power and volume down), but I can't unlock it now since the screen isn't working. I have a fingerprint stored, but can't use it after a restart without my unlock code. I have since bought an S7 Edge, so the S6 is no longer connected to the network. In addition, it appears that I had WiFi off as Find My Mobile can't locate it.
I really want to get my data off the phone, specifically pictures/videos, etc... I've tried to connect via adb, but I can't seem to get the device to show up. I tried Vysor, but it can't see it either. Kies sees it, and my Windows PC also sees it (can't access the filesystem unless it's unlocked). The S6 doesn't support HDMI/MHL (thanks Samsung), so I can't send the output to a TV.
Any help would really be appreciated. I don't want to dump $150 for a new screen unless I have no other choice to retrieve my data.
I have the exact same issue and looking for an answer as well.
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
https://youtu.be/K3QHUyXgW_c
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Thanks N00BY0815. I'll take a look at the info you provided and report back.
Ideally, I'd like to get my pictures, videos, and at least some other data (my Temple Run save, etc...). Most of my contacts were stored in my Google account, but odlly some weren't stored (I could swear that I selected my gmail account each time I added a contact, but I guess not).
Thanks
N00BY0815 said:
Wondershare could help you guys. Not sure if it needs confirmation on the phone, but it seems to have a seperate mode for broken displays. I hope it works. Which kind of information do you need most? Like pictures, or contacts,...? Because depending on your need, we might be able to find another solution for you.
Might work as well.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
I tried to turn the phone off (volume down and power button while plugged in to the charger). I've done it before and it has appeared to turn off. This time, however, the screen lit up slightly green and the LED is now pulling blue as if it were starting up. Now I can't seem to do anything with it. It won't turn off.
Any ideas?
I've been stalking this forum for a few years now, from back before all the pop ups, but for the first time i'm stumped. Here's the rundown: i broke my pixel 6. not terribly heartbroken, the phone is ****, everything it does "well" is only moderate on any other phone i've owned.... sorry, digression. Anyway, screen is completely black and unresponsive to touch. screen is locked with 6 digit pin. I know the pin. but i cant enter it because the unresponsive screen. Phone gives haptic feedback when a wireless mouse is plugged into a multi port adapter, which i bought intending to plug the phone into an hdmi port... but back to the pixel 6 being a ****ty phone, i have to install an app to do so, since the phone doesn't do it natively.....which i cant do, because it seems that while usb debugging may be on (adb detects the phone) i cant authorize the computer.... even though ive done it a hundred times, always clicking "always allow from device" sorry, digression again. i just want to get my **** off of this phone. guys at cell phone store are either incapable or incompetent, because they say they need touchscreen access. i have otg adapter, multiport adapter, wireless keyboard/mouse....can anyone help me?
EDIT broken phone has to go back to the insurance company in....6 days
If your mouse works, can't you backup your info to your google account?
Zxalilh said:
If your mouse works, can't you backup your info to your google account?
Click to expand...
Click to collapse
and i would know where to click said mouse by.....oh, mutant psychic ability? lol, screen is black, id just be randomly clicking on ****, unless im missing something?
Maybe if the info is important, just transfer the board of your current pixel to a used one
Zxalilh said:
Maybe if the info is important, just transfer the board of your current pixel to a used one
Click to expand...
Click to collapse
oh, good point. i need to update that the broken phone has to go back to the insurance company in....6 days
I mean if you have it paired with your google account, wouldn't it auto backup?
Zxalilh said:
I mean if you have it paired with your google account, wouldn't it auto backup?
Click to expand...
Click to collapse
sure would, hell, it does. except that im still signed in on the old phone. and since that is the case, google keeps asking me to verify my identity via broken phone. and trying to do account recovery results in an email explaining that im signed in on another device, and if i want to change my password, i can do so on that device
Oh ok
Zxalilh said:
Oh ok
Click to expand...
Click to collapse
you see my dilemma?
You may be able to project your screen with a wired dock (see https://support.google.com/pixelphone/answer/2865484?hl=en). By following the directions and begging for or borrowing a USB-C dock from someone, you should be able to get your stuff off your device, especially as you can connect a mouse to the dock if touch doesn't work.
The other alternative that may work for you is to go into fastboot (long press power to shut off the device, then press and hold volume down while pressing and holding power) and use ADB to backup your device, including the storage. See https://www.technipages.com/how-to-backup-your-entire-android-device for details, and pay attention to the -shared flag.