Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
andy93k said:
Today the screen on my phone decide to finally give in (see link)
i62.tinypic.com/o5zt6b.jpg
I now have a slight issue.... I thought oh it will be easy to recover my photos and files from he phone and itll be a 5 minute job.. however this is not the case. I plugged my s4 in to my computer and it come up as a media device. I searched for videos and photos on the device but nothing came up.
After looking on the internet, i found an application that i can use my my phone via usb on the pc.... however it appears that usb debugging is NOT enabled, this is also tied with the issue that my phone had a pattern lock and a pin combination to access the system
Is there a way i can recover the files from my phone? It contains some sentimental photos of past family members and some really important documents for my assignments.
Click to expand...
Click to collapse
The media is not going to be accessible while the pattern lock is enabled, which is why it connects but does not display any files. There is not a way around this. Your only solutions will be to get the screen fixed or to find a friendly shop that can connect a screen long enough to disable the pattern lock and enable USB Debugging, if needed. In the future, it might be a good idea to look into syncing your pictures and other important data to a cloud service like Google+, Dropbox, etc. on a regular basis to avoid being stuck with less than desirable solutions during worst case scenarios.
Related
Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
Hi XDA
I have a problem I hope you can help me with.
Yesterday, while I was using my phone, the screen looked like it "shorted". It went black and white, horizontal lines apeared, flashing all over the screen. I haven't been able to get the screen to show anything since. The touch function still seems to work though.
I have a lot of pictures of my daughter and such on this phones that I would very much like to retrieve from the phone, if possible, before I send it to be repaired. I fear that, if they have to change the motherboard, I will loose all of the data, since it's located on the phones internal memory.
Now I've not been very smart, I haven't backed up the photos on Dropbox or Google Drive etc. so all of the pictures are placed on the phone, and as an attempt to reset the phone, I've pulled out the battery, reseting and LOCKING the phone in the "enter pin code" screen (Samsungs buildt in security), meaning that I cant "open" the phone and retrieve the pictures from the PC - Kies does not work either, it tells me the phone is locked, meaning I have to open it with the pin, and since there is no screen, this is impossible.
Is there any program or "root" hack etc. that I can install on the pc and force the phones USB data sharing to open, so that I can mount it on the PC and get the pictures?
I've googled around, but nothing I can use, has showed up.
Thank you in advance!
try adb from recovery, but if the pin encrypts the phone, it won't work. nothing will, actually.
what you have to do is hook up a tv out and use yout tv as a screen
Glebun said:
try adb from recovery, but if the pin encrypts the phone, it won't work. nothing will, actually.
what you have to do is hook up a tv out and use yout tv as a screen
Click to expand...
Click to collapse
Recovery wont work.. how do I hook it up to a tv? The phone only has usb...
Nvm
I'll go buy an mhl cable !
Well that didn't do the trick.
The phone wont send picture to the tv, so I guess I'm screwed
but once you've got your phone screen on tv, you could upload photos to drop box/google drive?
bednim said:
but once you've got your phone screen on tv, you could upload photos to drop box/google drive?
Click to expand...
Click to collapse
True, but the phone won't show on the tv :-/
Hi,,,
I recently broke my Galaxy S4 screen and its not responsive anymore. It doesn't work and doesnt show anything. Blank screen.
I bought a new Oneplus One and I want to transfer all my data from my old phone. Contacts were 30% saved to the device and 20% were to my sim card and the rest were on my Samsung account so its a bit messy. I dont have an SD card so everything is on the internal storage for my phone. I also would like to transfer my apps cache data.. like whatsapp's groups and contact's chat history.
I never hooked my phone up to my PC so my PC doesnt recognize it when I connect it. I don't really want to fix my screen for 100$ in order to transfer all my stuff to my new phone I also cannot unlock my screen cause the screen doesn't work, I do know the pattern though. just saying
So I cant back up using the USB hub, neither can I do anything to the phone because the screen doesn't work and is blank. Is there anyway I can "bypass" the lock screen and force the phone to connect to the PC in order to transfer my stuff to my new phone?
Please help
Bump
sorry if its against the rules to bump
No need for creating multiple threads across the forums for the same issue. This is against forum rules. Please use the thread linked below to troubleshoot your issue.
http://forum.xda-developers.com/galaxy-s4/help/broke-s4-screen-blank-how-transfer-to-t3021300
Thread closed.
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You won't be able to view the stuff you're looking for with a file manager on PC, Windows can only view the MTP portion of your sdcard, it cant access or view your system partition which is where mmssms.db is located. You will need to have the device rooted in order to retrieve the files you're after.
You can connect a USB mouse to your device and make selections using the mouse instead of touch, the tricky part is knowing where things are on the display to select them, you can use screenshots of the needed screens from another device like yours. If you can get it to connect to PC via VLC you can share the screen to your PC and navigate that way(you'll need root to access the folder you're after), if you can get it to screencast you can navigate that way also.
Regardless of whether you repair the screen or not, you will have to root the device to do what you're doing.
Sent from my SCH-I535 using Tapatalk
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You can also try flashing a custom recovery(CWM if you can get it, what I'm talking about might not work with TWRP and if it did it would still be tricky). CWM can be used by the hardware keys to make selections where TWRP is touch which wouldn't work for you. With a CWM custom recovery you could make a backup of the device then copy the backup over to PC then extract everything you need. You could even root and flash TWRP then boot to TWRP and connect to adb and use adb to create a backup, there are instructions that are easy to find for creating backups with adb, just make sure you understand the instructions so that you're sure you're retrieving everything you need. Then extract what you need from the adb backup.
Maybe easier but more time consuming, contact your service provider and have them send you a copy of your call history, it should all the numbers you've called during the period of time that you ask them for.
Sent from my SCH-I535 using Tapatalk
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
FNBerzerker said:
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
Click to expand...
Click to collapse
Hi,
You can try to connect to findmymobile.samsung.com and find your device. Before that you should have a samsung account configured on the device.
After connecting to the website, you should see your phone with the location and when you click on it you will see some options such as "Save".
Click on it and select what you want to save (app data are not saved if i'm not wrong).
Try from there and let me know if it work for you
Thanks for your response, riojosepha! Unfortunately I did/do not have a samsung account. At least not one intentionally set-up by me. Was one perhaps setup automatically when I purchased the phone through VZN? I'll try poking around at findmymobile.samsung.com as you suggest.
To close out this thread: I am unable to access the phone. I am going to take it to a data recovery company.