My S3 was doused in water following a flood last night. It powers on, but there's a bright white vertical line running down the right hand side of the display. I've left the phone drying out in a bag of rice outside.
Does this sort of problem with the display sound repairable at a reasonable cost?
The problem with water damage is it eats away at all the components. It's likely you replace the screen then the motherboard fails.
I hope you have insurance.
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so my thunderbolt had gotten wet and died. however the void sticker is still black and intact. the battery sticker is still not indicating water damage. are there any other indicators in this phone?
Take the back cover off, its one on the top side of the battery, and its one on the left side of the phone in a little "peep hole" that has a void sticker on it
I got pushed into the water at a party. Phone in pocket. Let my phone dry out for three days. Popped in a new battery and it works fine. Hope your luck is as good
Sent from my ADR6400L using Tapatalk
you know it's funny, my old HD2... i threw it out the window once while i was driving and went back to get it. it was still just fine a side from a few scratches. another time i had it laying on the center console and some jerk pulled out in front of me, had to slam on my breaks and the HD2 went flying at the windshield.. it ended up causing a major crack(spiderwebs and all) and had to get the windshield replaced. yet the HD2 was still fine.
one day i accidentally spilled a few drops of water on it and no matter what i tried(drying out, putting in bowl w/ rice, etc) nothing at all work. the thing was dead.
paulk501 said:
so my thunderbolt had gotten wet and died. however the void sticker is still black and intact. the battery sticker is still not indicating water damage. are there any other indicators in this phone?
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If the battery and. The sight hole on the phone are both a solid color then it has water damage according to Verizon, if red background with white letters or numbers visible then water damage they can't hold you responsible
Bolted Down....
mad96 said:
If the battery and. The sight hole on the phone are both a solid color then it has water damage according to Verizon, if red background with white letters or numbers visible then water damage they can't hold you responsible
Bolted Down....
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where is the "sight hole" can you take a photo of what it should look like and its location?
i believe i found it. it seems to be viewed threw the gap on the lower left side.
Possible fix
I once got my phone wet and first thing I did was shut it off take out the battery and put it into a box of dry rice, the rice will pull the water out of the phone, leave it in there as long as you are able to. worked for me and my phone was watered by sprinklers for like 10 mins.
water damage indicators
Besides the one on the battery and the clearly visible one on the upper right of the phone there is a hidden water indicator in the crack along the left side of the case. BELOW the void sticker. You will see a light rectangle outline in between the between the pairs of holes below that void sticker. Look in the crack right next to that rectangle. You might need to shine a light in there to see it clearly.
I just discovered this when debating whether or not to try to get a warranty replacement. The visible indicator is fine but the one in that crack is half red and half x's.
My wife leaves her phone in the bathroom while taking a very hot shower despite what I've told her about steam. One day she took a shower and finished with her Galaxy Note II cover in droplets of water. Since then she has been having problems with voice calls. When talking with her on the phone she tends to cut out or become mute for brief moments.
Is this a common problem or a symptom of water damage?
I would check the stickers under the battery, see if they got triggered, if they turn pink, it means definitively that water damage occurred.
If not, I would attempt to get a warranty swap or if so, use insurance if you have it. If you don't, and you do in fact have water damage, you're in some trouble.
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
mujj said:
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
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This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Envious_Data said:
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
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Water damage isn't covered under warranty, might be an insurance jobby.
TheOnlyIntruder said:
Water damage isn't covered under warranty, might be an insurance jobby.
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Well then, silly warranty for a waterproof phone
Then again I'm not surprised $800 for the damnable thing
Try getting a replacement
The problem with water damage and warranty is that there is no way to prove that you didn't leave the flaps open.
When the phone cools down, the camera clears up. But when it gets used for a few minutes, the cloudiness comes back. I'm within my 14 day replacement policy for O2, so I'm going to try and get a replacement.
Well physically I would say the internal stuff heats up and the glas of the camera is staying colder so the water condensates there.
I would try to return it.
Try heating up the camera (4K) with all flaps open. This should allow any moisture to get out.
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
LotoTutu said:
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
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in regards to number 2 and 4...
2) this is a complete waste of time, unless your phone is dissassembled, rice is obviously very absorbent, but it needs to come into contact with something to absorb,
4) I would normally reccomend this, but as its manufactured as waterproof, if you open it up obviously the (very vague) warranty is lost, on top of that no matter how well you put it back together, you wont know if its still water resistant or not....... well not until its too late anyway
Hi.. my Huawei mate 20 pro was water damaged through cracks on glass. after a while using it some green lines started appearing on my screen and after a while the screen went blank even up to now.Surprisingly it seems to be on with incoming calls and other notifications. Before i buy a replacement screen is there a possibility its only the screen or is it a motherboard???? :confused ::crying:
Well, the only way is to open it and see.
If the water went into the board it should be visible, it leaves residue when it dries out, and most times it rusts.
But unless it was put into a bucket of water, I doubt it went so deep inside the phone through a little crack
Good luck!
Yes there were droplets inside when it was opened. The last thing to be on display was some grey and black square like box before it went black. Again!!!! I keep on wondering whether the screen is dead or it might be the motherboard
Thanks in advance.
I recently installed a screen protector that requires dipping in soapy water before applying and that I did.
This device is supposedly IP68 but after I applied the screen protector the phone went crazy!! screen turned off, no touch... after a couple hours screen back on but phone is buggy when it boots, laggy boot logo and touch after 1 full day still isnt responding!! Not to mention I hear camera noise (the one you hear when launching camera app) every time I boot the phone as if its launching camera as well?? WTH is this?? anybody got any suggestions? I placed the phone in a rice bowl and waiting for more hours or days to try it again but anybody faced similar issues? is my device broken because of this??? isnt it supposed to be water proof?!
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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Baths are generally taken with water only. You shower before getting in the tub so I think you're right about the soap changing the water tension.
3 days ago (8 sept) my Xperia 1 died. I used to wash it regularly in the shower (and a little soap), then that day, a couple of hours after shower, simply turned off. No lights, no charging indicator, no screen, nada. This is really a sad week for me... And sad to say im moving to Samsung
I only could think in blaming the shower.. And if you ask why i washed regularly my phone, is that i work at a hospital er.
wasn't first time i washed it with little soap, practically did it every day, for 5 months. And it's weird my phone suddenly died hours after the shower.
Weird, same problem practically same day. Planned obsolescence??
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
madshark2009 said:
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
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My bad, I understood you dipped the phone, I found that weird but who am I to judge? xD
There is no way some water on the screen that is just glass, or even into the speaker cut could break your phone, even non IP phone will not have problems with that.
Did you try to remove the screen protector? It would be the first thing to do, since it's the only new thing that could mess with the touch screen. And a bad screen protector could easily do that.
If you have already removed the screen protector and the phone is still bugged, then I really don't know what happen. I would try to use the warranty and ask a repair from Sony. In Europe there is a 2 year manufacturer warranty, so any Xperia 1 should still be able to use it. Dunno where you are from and what are the conditions there.
And yes, often it's written in the user manual that waterproofing is just against accidental immersion, and are not meant to go into a pool, and especially not into sea water (salt is the worst thing you will commonly find for electronic and generally any metal that can oxidize).
There were case of advertising showing phone taking photo under sea water, but with warranty void if done, written in the user manual...