[Q] Data but no voice on used note 2 - Verizon Samsung Galaxy Note II

I bought a note 2 from swappa and I put my sim card in and I get data but can't make calls or send text. I got a new sim from best buy and also spent about 45 min on the phone with vzw and it's the same. It is activated in their system and the imei is showing correct but there is just no voice or sms. I contacted the seller and he said it was working just fine for him.
My next thought was to use Odin to go back to stock. The seller recommend going back to a prior software version first. Do any of you have any other suggestions? Or am I looking at a bad phone?
Thanks

jdpeck said:
I bought a note 2 from swappa and I put my sim card in and I get data but can't make calls or send text. I got a new sim from best buy and also spent about 45 min on the phone with vzw and it's the same. It is activated in their system and the imei is showing correct but there is just no voice or sms. I contacted the seller and he said it was working just fine for him.
My next thought was to use Odin to go back to stock. The seller recommend going back to a prior software version first. Do any of you have any other suggestions? Or am I looking at a bad phone?
Thanks
Click to expand...
Click to collapse
Sounds like a bad APN.
Try adding in the VZW APN info manually or just reflash any RoM made for a VZW Note II and you should be good.

Milimbar said:
Sounds like a bad APN.
Try adding in the VZW APN info manually or just reflash any RoM made for a VZW Note II and you should be good.
Click to expand...
Click to collapse
it came with jedi something on it so I flashed clean rom and it didn't help any. I will search for adding in the APN info and see if that works. thanks for the advise

I hadn't messed with the phone since this morning and put the sim in from my s3 and then was able to make a call, sent 1 text and received 1 text then could no longer makes calls or send texts. I tried rebooting then taking out the sim and putting it back in and nothing. So I used odin and went back to root 66 and same thing. cant make calls or text but data still works.
at this point i am at a complete loss.

jdpeck said:
I hadn't messed with the phone since this morning and put the sim in from my s3 and then was able to make a call, sent 1 text and received 1 text then could no longer makes calls or send texts. I tried rebooting then taking out the sim and putting it back in and nothing. So I used odin and went back to root 66 and same thing. cant make calls or text but data still works.
at this point i am at a complete loss.
Click to expand...
Click to collapse
Have you double checked the settings in Settings/More Settings/ Mobile Networks to make sure it in set to either Global or LTE/CDMA/EvDO?
If you don't get the issue resolved by adding APNs I would either contact the seller and ask for a refund or contact Big Red to get a replacement.
Sent from my SCH-I605 using XDA HD app

shangrila500 said:
Have you double checked the settings in Settings/More Settings/ Mobile Networks to make sure it in set to either Global or LTE/CDMA/EvDO?
If you don't get the issue resolved by adding APNs I would either contact the seller and ask for a refund or contact Big Red to get a replacement.
Sent from my SCH-I605 using XDA HD app
Click to expand...
Click to collapse
I am the previous owner...you can go through my postings...will find nothing of me having any issues with the phone...as it worked perfectly...upon researching...my best suggestion would be a roaming mode setting that is only accessible from an aosp rom. The phone is not defective or broken in anyway on the hardware front. The root 66 odin is not the full wipe and restore, but your issue doesnt sound to be solved by that...rather an aosp rom.

mastibeta said:
I am the previous owner...you can go through my postings...will find nothing of me having any issues with the phone...as it worked perfectly...upon researching...my best suggestion would be a roaming mode setting that is only accessible from an aosp rom. The phone is not defective or broken in anyway on the hardware front. The root 66 odin is not the full wipe and restore, but your issue doesnt sound to be solved by that...rather an aosp rom.
Click to expand...
Click to collapse
I tried the aosp rom and checking the roaming settings you suggested. still have the issue.

jdpeck said:
I tried the aosp rom and checking the roaming settings you suggested. still have the issue.
Click to expand...
Click to collapse
http://www.s3forums.com/forum/galaxy-s3-help/4245-can-t-make-calls-after-flashing-5.html
That method?

sounds like its software or account related...if you sent a text from it already its probably something you did.

mastibeta said:
http://www.s3forums.com/forum/galaxy-s3-help/4245-can-t-make-calls-after-flashing-5.html
That method?
Click to expand...
Click to collapse
that would be the one. FYI the note does not have the RUIM/Sim option

jdpeck said:
that would be the one. FYI the note does not have the RUIM/Sim option
Click to expand...
Click to collapse
Just CDMA lte...and roaming... may be dialer menu setting for the latter...a fully stock Odin is the only other option... Not route 66... that maintains a lot

jdpeck said:
that would be the one. FYI the note does not have the RUIM/Sim option
Click to expand...
Click to collapse
Go to Settings/Device options on an AOSP ROM. I have a few extra settings under it that may help. I included screenshots, the one of the open setting is what it should be.
Sent from my SCH-I605 using XDA Premium HD app

mastibeta said:
Just CDMA lte...and roaming... may be dialer menu setting for the latter...a fully stock Odin is the only other option... Not route 66... that maintains a lot
Click to expand...
Click to collapse
Was the VRAMC3 OTA accepted on the device? If so there is no hope to go fully back to release day stock via Odin, the only options then are Root66 and the Alternate Recobery ROM imnuts posted.
Also Root66 doesn't generally leave too much behind, it is still an Odin flash just like going completely back to stock. My understanding has always been that it will wipe everything.
Sent from my SCH-I605 using XDA Premium HD app

shangrila500 said:
Was the VRAMC3 OTA accepted on the device? If so there is no hope to go fully back to release day stock via Odin, the only options then are Root66 and the Alternate Recobery ROM imnuts posted.
Also Root66 doesn't generally leave too much behind, it is still an Odin flash just like going completely back to stock. My understanding has always been that it will wipe everything.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
That has been my understanding as well. SO when I used odin to install route 66 it should have resolved any issue that would have been caused by a setting or apn file.

shangrila500 said:
Go to Settings/Device options on an AOSP ROM. I have a few extra settings under it that may help. I included screenshots, the one of the open setting is what it should be.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
Checked these as well. All correct and still have the issue.

There is a third option...between the route 66 and if you took no ota...that's the one I would try. Route 66 leaves apps settings and user data in place as well as recovery.

mastibeta said:
There is a third option...between the route 66 and if you took no ota...that's the one I would try. Route 66 leaves apps settings and user data in place as well as recovery.
Click to expand...
Click to collapse
Flashing Root66 on my S3, and every other phone I've flashed Root66 ROMs on, does I'm fact wipe the data I believe. I may be remembering wrong though.
If I were desperate and none of the other ROMs would work and you had done everything possible you could always try selecting the NAND Erase option in Odin when flashing Root66. I would not do this unless I was out of options and had nothing else I could do because it does have the potential to brick the device.
To the OP, exactly what did you do from the moment you got the phone until it stopped showing LTE? I mean tell us EVERYTHING!
Sent from my SCH-I605 using XDA Premium HD app

shangrila500 said:
Flashing Root66 on my S3, and every other phone I've flashed Root66 ROMs on, does I'm fact wipe the data I believe. I may be remembering wrong though.
If I were desperate and none of the other ROMs would work and you had done everything possible you could always try selecting the NAND Erase option in Odin when flashing Root66. I would not do this unless I was out of options and had nothing else I could do because it does have the potential to brick the device.
To the OP, exactly what did you do from the moment you got the phone until it stopped showing LTE? I mean tell us EVERYTHING!
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
LTE has always worked. I received the phone, took the sim from my s3 and put it into the note 2. I was getting data but no calls or texts. I went onto vzw website and chatted with a tech they said I needed a new sim and my s3 sim would not work (which sims are interchangable but I did it anyways). I went to bestbuy as verizon was closed. The guy got a new sim and tried getting it working. He said it was showing activated but it was still the same issue. Next morning I flashed clean rom as it is fairly close to stock compared to the jedi rom that it came with. I then called verizon and was transferred to tier 2 tech support and spent 30 min on the phone with them. they guy said the same thing that it was showing activated in the system, imei and sim number were pulling over just fine and because 4g was working it should all be working. After that I contacted the seller and he said it was all working when he switched to his s4 and suggested I flash back to prior software. I left the phone alone all day and at night put the sim back in and I was able to make a test call and sent 1 text. But then when I got a response to the text I could not respond it kept failing and I was no longer able to make calls anymore. Did a few reboots and factory resets and occasionally after a reboot I can send 1 text then nothing again. Last night I used odin to install route 66 but the issue remained. I was talking to eris of team BAMF who has the note 2 and he said to make sure the radio was the newest (which it was) and to flash his rom to see if it would work (which it did not) While on that ROM I checked all the settings that people have suggested in here as well as a link the seller sent me and then flashed the newest Paranoid Android to check it on there as well and everything was set correct. I have now used odin to install the alternate restore stock image that droidstyle has listed (not route 66 and not the one that locks the bootloader the one that removes root and if you accept the ota it will lock the bootloader and be out of box condition) and I am still having the issue.

jdpeck said:
LTE has always worked. I received the phone, took the sim from my s3 and put it into the note 2. I was getting data but no calls or texts. I went onto vzw website and chatted with a tech they said I needed a new sim and my s3 sim would not work (which sims are interchangable but I did it anyways). I went to bestbuy as verizon was closed. The guy got a new sim and tried getting it working. He said it was showing activated but it was still the same issue. Next morning I flashed clean rom as it is fairly close to stock compared to the jedi rom that it came with. I then called verizon and was transferred to tier 2 tech support and spent 30 min on the phone with them. they guy said the same thing that it was showing activated in the system, imei and sim number were pulling over just fine and because 4g was working it should all be working. After that I contacted the seller and he said it was all working when he switched to his s4 and suggested I flash back to prior software. I left the phone alone all day and at night put the sim back in and I was able to make a test call and sent 1 text. But then when I got a response to the text I could not respond it kept failing and I was no longer able to make calls anymore. Did a few reboots and factory resets and occasionally after a reboot I can send 1 text then nothing again. Last night I used odin to install route 66 but the issue remained. I was talking to eris of team BAMF who has the note 2 and he said to make sure the radio was the newest (which it was) and to flash his rom to see if it would work (which it did not) While on that ROM I checked all the settings that people have suggested in here as well as a link the seller sent me and then flashed the newest Paranoid Android to check it on there as well and everything was set correct. I have now used odin to install the alternate restore stock image that droidstyle has listed (not route 66 and not the one that locks the bootloader the one that removes root and if you accept the ota it will lock the bootloader and be out of box condition) and I am still having the issue.
Click to expand...
Click to collapse
OK, try this:
http://forum.xda-developers.com/showthread.php?p=42876028
Use the dialer codes in the last post of the above thread. If they won't work you will have to install the HiddenMenuEnabler.APK from here:
http://rootzwiki.com/topic/38150-enable-hidden-menu-and-dialer-codes/
Or here in the post by adrynalyne if the Rootz one won't work (the one above from Rootz may require root but I can't remember for sure):
http://forum.xda-developers.com/showthread.php?t=2081186
When you get into the hidden menu make sure everything is set to LTE/CDMA/EvDO or whichever the applicable setting would be. Maybe this will fix it...
Sent from my SCH-I605 using XDA Premium HD app

shangrila500 said:
OK, try this:
http://forum.xda-developers.com/showthread.php?p=42876028
Use the dialer codes in the last post of the above thread. If they won't work you will have to install the HiddenMenuEnabler.APK from here:
http://rootzwiki.com/topic/38150-enable-hidden-menu-and-dialer-codes/
Or here in the post by adrynalyne if the Rootz one won't work (the one above from Rootz may require root but I can't remember for sure):
http://forum.xda-developers.com/showthread.php?t=2081186
When you get into the hidden menu make sure everything is set to LTE/CDMA/EvDO or whichever the applicable setting would be. Maybe this will fix it...
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
I appreciate the time and effort you put into getting the links.
With being on 100% stock with the exception of the locked bootloader, if the issue was settings caused it would have been resolved. So I called samsung and the tech I spoke to said it sounded like a bad radio to him, which I have been thinking this entire time. So he set up a warranty claim for me to send in the phone.
The next thing I am trying to figure out is if I can accept the OTA that is waiting (I currently have it deferred) to lock the bootloader or if it will brick the phone. On the thread about returning to stock one post says it will brick it (I think it depends on what version they were on when it was rooted) and one says it won't so I posted asking for clarification. The seller bought it in February and rooted it so it the MC3 OTA never would have been accepted so I am thinking I can accept it but not sure.
thanks again for your suggestions, I wish they would have worked so I didn't have to send it in.

Related

[Q] no 3g on Eris?

Hi all....I just upgraded my phone from an Eris to an incredible. I gave my Eris to my brother to use and he's been having a problem with 3g. Before I have this phone to him, I flashed xtrsense 5.0 to it, which I've used before and know works fine on that device.....after the flash, I used it personally for a few hours and 3g worked fine. I shut the phone off and activated my incredible. When he received the phone yesterday, be turned it on and there was no 3g symbol in the status bar. If he goes into the settings, 3g is checked and is frayed out and says turning on. He activated the data package on the line yesterday, but by today he still has no data connection. This means no market downloads. He is no to Android and doesn't know much about root and I'm trying to give him guidance. I talked him through a Rom flash and it didn't fix the problem. I'm currently having him download a Rom that flashes the radio and I will walk him through that process to see if it helps. I could definitely use some suggestions as to what you guys think could solve this problem. At first I thought it was on the network end but now idk. And as a side note he still has service and can make phone calls and send and receive texts, just no data. Any help greatly appreciated!
Sent from my Incredible using XDA App
Maybe Verizon didn't setup his account right?
Sent from my Eris ADR6200 using XDA Premium App
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
You could try to reactivate with *228 option 1. If that doesn't work, make a Nandroid backup and flash the Flashback21 ROM to bring it back to stock, do a factory reset (which will go through activation again on first boot), see if it then works. If not, bring it to Verizon - it's now completely stock, and should work and Verizon will not deny tech support because it is rooted. When you verify that it is working again, re-root, Nandroid Backup (just in case), Nandroid Restore what you saved from xtrSENSE, and see if it works.
Flashback21v2: http://forum.xda-developers.com/showthread.php?t=792026
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Sent from my Incredible using XDA App
elixir911911 said:
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Click to expand...
Click to collapse
Yep, this sounds like an account problem. Call Verizon, tell them what is happening, they should be able to reset his account. Or go to a store and have them do it.
elixir911911 said:
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Supporting about 2,500 Blackberries; I've heard that so many times from The Big Three, I ignore it for at least the first 2 tiers
Sent from my Eris ADR6200 using XDA Premium App
He's got it back to stock so were just gonna take it to VZW tomorrow
Sent from my Incredible using XDA App
Hey just as an update he took it back to Verizon and they fixed it.....didn't go with him so idk what they did but its working now.....let the lesson be learned, if you're technically uninclined its very easy to unrest your phone and make Verizon fix it as long as you bought the phone less than a year ago!
Sent from my Incredible using XDA App

[Q] 1X no matter what

Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- pulling battery
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Bluecat.NYC said:
Any ideas? I have a Plain Jane rooted TB that has been stuck in 1X despite (in order):
- rebooting
- restoring a known good saved ROM from ROM Manager
- toggling enable on RevA
- installing jcase's rooted 1.70.605 OTA and MR2 radio
- factory reset
I am in midtown Manhattan. I should have stellar 3G/4G. Is there anything left to do but return the phone to VZ?
Click to expand...
Click to collapse
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
wichi2010 said:
You should check your settings and see if your mobile network is on(obvious answer and I feel like you have probably done that). Make sure you dont have any apps that are turning it off i.e. juicedefender or any other apps that control your mobile network. It could be the ROM you are using so try and use your stock ROM and see if you get 3G/4G in that. Make sure your SIM card is in properly. I do not know if that will be an issue but it could help. Also along with ROMs make sure the ROM you are using is friendly with the radio you are using. I can not think of much else. Google it too and search this forum or others that might help too! Good luck.
Click to expand...
Click to collapse
I have the Stock ROM w/corret radio and yes mobile is on, airplane mode off. Also tried pulling the battery. This sucker stuck on 1X for dear life.
FreemanB said:
The simplest and most obvious possibility that still has to be asked: Do you have the back cover on the phone?
Click to expand...
Click to collapse
yes, back cover is on
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
gammagogeta said:
I had the same problem you did. I used Bamf 3.0 and flash the newest leak radio. My phone all of the sudden the next day dropped 3G. I went into the VZ store today and told them my sim card died and they gave me a new one. It working now, so I said unroot your phone like I did and get a new sim card. Make sure you update to their newest software before going into the store.
Seem like alot of people on the forum are saying they are not getting 3G/4G lately after the new radio that was out. I got my radio the day it was leak.
Click to expand...
Click to collapse
Thanks. But I had my problem before I flashed the new radio. I've been using the original plain jane root from back in March. It worked two nights ago, was stuck in 1X the next morning.
Since I now have the new OTA stock is there an easy way to get it out of root or should I just follow the sticky instructions and go all the way back to original ROM?
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Yeah mine worked 2 days ago too but yesterday it died I was using bamf for a while now. I flashed the radio before that too, all of the sudden it just dropped. The guy at VZ store told me that never happened before that a sim card just die like that.
wichi2010 said:
Instead of taking it in you could also just give them(verizon) a call. I know they can see if your phone is rooted from there and many verizon workers have theirs rooted and might be able to help you!
Click to expand...
Click to collapse
Thanks, but I spoke to VZ last night. The rep was nice and all but said the factory reset should fix the problem (it didn't) He said the next step would be to replace the phone. I might call again tonight to see if I can bump up the tech support ladder to someone more knowledgeable. Still hoping someone here could help me out.
Like I said, I had the original plain jane root that everyone did back in March when the phone came out. No reason for it to suddenly get stuck in 1X the other day.
Ive had that problem twice now. The first time my 4g antenna stopped working for whatever reason. I replaced the battery cover and it worked again for a few days. When it stopped again I called verizon and they sent me a new phone which is probably what youre gonna have to do.
So... VZ is next-day mailing me a new phone. I wanted to exchange it in the city but they said once you have the phone for more than 14 days exchanges have to be done by mail. Still, I'd love to know why the phone died.

[Q]should i go to verizon or call?

I have the problem of not getting any 3g/data besides voice. If i go into verizon they will probably send me a new one and ill have to send the one i have now in. If i do send my phone in is their anything i should be worried about? i put it back to stock and factory reset it just to make sure. i also formatted the sd card. either way i have a stock fascinate that doesn't connect to 3g or 1x. whats your opinion?
If you've Odined back to stock ED05 with no signs of root, no CWM then they should have no issue accepting it.
Sent from my SCH-I500 using XDA App
zander78 said:
I have the problem of not getting any 3g/data besides voice. If i go into verizon they will probably send me a new one and ill have to send the one i have now in. If i do send my phone in is their anything i should be worried about? i put it back to stock and factory reset it just to make sure. i also formatted the sd card. either way i have a stock fascinate that doesn't connect to 3g or 1x. whats your opinion?
Click to expand...
Click to collapse
Sounds like what happened to me when my modem crapped out but I could still make and receive calls...I brought it to Verizon with eb01...not even an official release and they didn't notice a thing besides the modem not working properly however I wouldn't recommend sending it in with that rom on it..just like the previous poster said..ed05, no root, no cwm...you'll be fine..i would try to enter recovery after and see if you get the stock Android recovery, if so you're good I know you said you formatted your sd already but they'll ask you to send it back without a card at all. Just pop yours out before you go to Verizon
Sent from my SCH-I500 using XDA App
Don't go to Verizon. What you probably need is an ESN swap/dmu reset.
http://forum.xda-developers.com/showpost.php?p=13219367&postcount=1
If you have an old vzw smartphone, just login to my Verizon and activate the ESN/MEID of the old smartphone, wait 5 minutes then reactivate your fascinates MEID.
Make sure its a smartphone or you'll get cut from unlimited data to the 2GB plan
Hope this helps.
Sent from my Incredible 2 using XDA App

[Q] Help No Service.

I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Click to expand...
Click to collapse
DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Click to expand...
Click to collapse
Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Click to expand...
Click to collapse
I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.

Can't send sms, Verizon has no clue.

So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
zetachi said:
Check to see if you are on Global or CDMA/LTE/EVDO
settings/more networks/mobile networks/network mode
I was having issues receiving MMS messages and set this from global back CDMA/LTE/EVDo and that fixed it.
Worth a try
Z
Click to expand...
Click to collapse
Tried it, still nothing. Thank you though.
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
ezizzle95 said:
So to make a long story short, for the past few weeks I have not been able to send sms. It happened all of a sudden and with no changes to cause it. I can send mms, receive and make calls, but no sms. Took it to Verizon yesterday with the thought in mind that I had a faulty simple card, they tried another one and nothing. Factory reset, nothing. Spent two hours watching them try tthe same things I did. Then they gave up and said to refer to samsung. My question is, is this a software issue? And will rooting and throwing a rom on do the trick? Also is there a root method for after the 4.3 update at the moment?
Click to expand...
Click to collapse
Did you try a factory reset???
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
joshm.1219 said:
Have you tried using the Verizon messaging app?
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I have. Still nothing unfortunately.
tech_head said:
Did you try a factory reset???
Click to expand...
Click to collapse
Yes sir 3 times to be certain.
abendx said:
Hey bud... had the same issue. Over and over for quite some time (since before owning the S4).
Only real fix was to reset the phone (stock, rooted, or custom rom)... only to have it crop up later, again and again.
Last call to VZW and the girl had me swap my SIM and get a new phone, this was while I was on vacation and when I got home, the phone hard bricked on the MJ7 update. So I am not sure what is what and not even sure if it will crop up again. I haven't seen the issue for a few weeks though.
I do have a little, non scientific, theory on this.
Everytime I have had this occur that I can recall, I was traveling from my home. Maybe 100 miles or more. VZW messaging (web) never got any of the messages and the VZW rep can see the messages come into their system and the system believes it is delivering the messages. This also occured with the GNex.
I am assuming that one of two things are going on here.... something is messed up with my provisioning (and your's maybe) or there is an issue with handoffs.
Click to expand...
Click to collapse
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Alexithymia2010 said:
A friend of mine went through the same thing until I did this:
Turn off the radios one by one including: bluetooth, mobile network, and then do airplane mode. Make sure you're on the CDMA/EvDO/LTE settings instead of global. Reboot the phone. Turn off airplane mode, and then turn on your mobile network and give it about a minute. Then try sending SMS.
Click to expand...
Click to collapse
Just tried it, still no dice. Thank you for your input though.
ezizzle95 said:
I have. Still nothing unfortunately.
Yes sir 3 times to be certain.
Tried it. Nothing, I agree there has to be something wrong with the handoffs.
Just tried it, still no dice. Thank you for your input though.
Click to expand...
Click to collapse
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Alexithymia2010 said:
Damn ... I was hoping that was the ticket. Your phone might need to be provisioned. *228 to make sure it has updated PRLs. Failing that, you may need to call up VZW.
Click to expand...
Click to collapse
It says a sim card has been activated?
ezizzle95 said:
It says a sim card has been activated?
Click to expand...
Click to collapse
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
It does not fry the sim anymore it just puts you in a 3g prl, after a week or to or after you cut your phone off it will auto update back to 4g prl
Sent From My Hyperdriven S4
mb use odin and re-flash the stock rom? I never seen/faced issue like this but would like to help to find the solution, just in case I might deal with such thing later.
trook said:
Not supposed to *228 our phones. Something about possibly frying the sim? Read and read and read.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
tech_head said:
Don't know if it will fry the SIM, but *228 will tell you the your phone is already provisioned and it will fail.
Click to expand...
Click to collapse
I see. Yeah It just said my SIM was activated.
Just wanted to give this a bump to see if someone has any ideas
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
I had SMS/MMS problems recently but now everything is working again. What version you on... MDK? And what ROM are you on?
edit: Here's a thread with some insight of what's going on http://forum.xda-developers.com/showthread.php?t=2654822
Sent from my SCH-I545 using Tapatalk
ezizzle95 said:
another bump. samsung doesn't want to send me a replacement and suggest i find a loner phone to put my sim in while they have it for over a week. i can't do that. Rooted the phone and put a rom on it to see if that would do the trick and nothing. Any suggestions before i argue with samsung?
Click to expand...
Click to collapse
It is a known Verizon network issue. There is people way above the front line staff working on it. They don't tell the front line staff this because since it's just limited to aosp and they only support stock, unrooted phones they tell people there is no issue. They could send you ten replacements phones and they all will do the same thing. It's not the phone, it's not the AOSP rom, and it's not your sim card. It's a bizzare issue that makes all aosp roms ever made not work in certain areas, mostly central pa but others as well. There is another xda user working directly with the engineers providing me updates. I will let you know when we find out a resolution.
Here is my thread which is for the Note 2 with the same issue. There is also links that others have posted in my thread with the exact same symptoms since 2/20/14.
http://forum.xda-developers.com/showthread.php?t=2662658

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