[Q]should i go to verizon or call? - Fascinate Q&A, Help & Troubleshooting

I have the problem of not getting any 3g/data besides voice. If i go into verizon they will probably send me a new one and ill have to send the one i have now in. If i do send my phone in is their anything i should be worried about? i put it back to stock and factory reset it just to make sure. i also formatted the sd card. either way i have a stock fascinate that doesn't connect to 3g or 1x. whats your opinion?

If you've Odined back to stock ED05 with no signs of root, no CWM then they should have no issue accepting it.
Sent from my SCH-I500 using XDA App

zander78 said:
I have the problem of not getting any 3g/data besides voice. If i go into verizon they will probably send me a new one and ill have to send the one i have now in. If i do send my phone in is their anything i should be worried about? i put it back to stock and factory reset it just to make sure. i also formatted the sd card. either way i have a stock fascinate that doesn't connect to 3g or 1x. whats your opinion?
Click to expand...
Click to collapse
Sounds like what happened to me when my modem crapped out but I could still make and receive calls...I brought it to Verizon with eb01...not even an official release and they didn't notice a thing besides the modem not working properly however I wouldn't recommend sending it in with that rom on it..just like the previous poster said..ed05, no root, no cwm...you'll be fine..i would try to enter recovery after and see if you get the stock Android recovery, if so you're good I know you said you formatted your sd already but they'll ask you to send it back without a card at all. Just pop yours out before you go to Verizon
Sent from my SCH-I500 using XDA App

Don't go to Verizon. What you probably need is an ESN swap/dmu reset.
http://forum.xda-developers.com/showpost.php?p=13219367&postcount=1
If you have an old vzw smartphone, just login to my Verizon and activate the ESN/MEID of the old smartphone, wait 5 minutes then reactivate your fascinates MEID.
Make sure its a smartphone or you'll get cut from unlimited data to the 2GB plan
Hope this helps.
Sent from my Incredible 2 using XDA App

Related

[Q] no 3g on Eris?

Hi all....I just upgraded my phone from an Eris to an incredible. I gave my Eris to my brother to use and he's been having a problem with 3g. Before I have this phone to him, I flashed xtrsense 5.0 to it, which I've used before and know works fine on that device.....after the flash, I used it personally for a few hours and 3g worked fine. I shut the phone off and activated my incredible. When he received the phone yesterday, be turned it on and there was no 3g symbol in the status bar. If he goes into the settings, 3g is checked and is frayed out and says turning on. He activated the data package on the line yesterday, but by today he still has no data connection. This means no market downloads. He is no to Android and doesn't know much about root and I'm trying to give him guidance. I talked him through a Rom flash and it didn't fix the problem. I'm currently having him download a Rom that flashes the radio and I will walk him through that process to see if it helps. I could definitely use some suggestions as to what you guys think could solve this problem. At first I thought it was on the network end but now idk. And as a side note he still has service and can make phone calls and send and receive texts, just no data. Any help greatly appreciated!
Sent from my Incredible using XDA App
Maybe Verizon didn't setup his account right?
Sent from my Eris ADR6200 using XDA Premium App
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
You could try to reactivate with *228 option 1. If that doesn't work, make a Nandroid backup and flash the Flashback21 ROM to bring it back to stock, do a factory reset (which will go through activation again on first boot), see if it then works. If not, bring it to Verizon - it's now completely stock, and should work and Verizon will not deny tech support because it is rooted. When you verify that it is working again, re-root, Nandroid Backup (just in case), Nandroid Restore what you saved from xtrSENSE, and see if it works.
Flashback21v2: http://forum.xda-developers.com/showthread.php?t=792026
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Sent from my Incredible using XDA App
elixir911911 said:
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Click to expand...
Click to collapse
Yep, this sounds like an account problem. Call Verizon, tell them what is happening, they should be able to reset his account. Or go to a store and have them do it.
elixir911911 said:
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Supporting about 2,500 Blackberries; I've heard that so many times from The Big Three, I ignore it for at least the first 2 tiers
Sent from my Eris ADR6200 using XDA Premium App
He's got it back to stock so were just gonna take it to VZW tomorrow
Sent from my Incredible using XDA App
Hey just as an update he took it back to Verizon and they fixed it.....didn't go with him so idk what they did but its working now.....let the lesson be learned, if you're technically uninclined its very easy to unrest your phone and make Verizon fix it as long as you bought the phone less than a year ago!
Sent from my Incredible using XDA App

[Q] No data connection in the last few days.

Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Well I know you said you don't want to but just make a nandroid backup before you unroot and stick it on your pc for safe keeping. Then when you are re-rooted just wipe everything and restore the backup and you are EXACTLY where you were before. Plus with Revolutionary re-rooting takes all of 5-10 minutes.
Sent from my HTC Thunderbolt
Talk to the guys there. Get a feel for them... The guys at the shops near me couldn't care less about a rooted device. As long as the software isn't the issue, which a bum SIM shouldn't be, they shouldn't really care. I'd feel them out a bit before assuming unrooting is a must. You might get lucky.
I will send this thread up. This is exactly the problem I am experiencing. The Thunderbolt has perfectly good network signal but data connection is not working. It complains about "SIM card not found" when entering the Settings and APNs. The SIM card is detected by the device otherwise, it's possible to save contacts to it and retrieve them. But 4G data is completely dead.
I visited a VZW store yesterday and received a new SIM card but the problem is still there. I have also tried to reflash to the latest leaked radio without any solution.
The ROM used is the latest Synergy Nightly.
I begin to consider the possibility of restoring the Thunderbolt back to stock and get a replacement but it would be good if this problem can be solved.
THUNDEROID said:
Hello all,
I have had no data connection in the last few days. solid signal, but no data. i have done almost everything i can do and still the same result. switched back to Rev.A and i can get 3g "ok", not sure whats up. Any suggestions? I also reflashed the Mr2 radio and no change.
Another thought is my SIM card might have taken a dump. Id be willing to take it into verizon and get a new sim but dont want to unroot, revert to stock. got way to much going on with my phone to just start from scratch again : ( just so i can "try" if a new SIM would work. what would happen if i took my rooted thunderbolt into a verizon store for a new SIM card?. Would they Deny me service?or put a note on my account stating i have rooted and voided my warranty?. Just curious as to what would happen. they would deffidently notice right off the bat because of my sense 3.0 rom, kernal, gingerbread, signal icons,lock ring,signal bars, spash screen, boot animation and sound, etc...
need help guys! thanks in advance! : )
Click to expand...
Click to collapse
Theres a issue with some roms not being desprinted enough and flashing them can corupt the vzw setup. Either flash back to orig and reroot or do the ##whatever and make sure your data config is right. If i helped and im sure i did click thanks
Sent from my ADR6400L using xda premium

[Q] Thunderbolt 4G LTE not connecting

My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Click to expand...
Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
Click to expand...
Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Click to expand...
Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
Sent from my A500 using XDA Premium App

[Q] HTC Rezound unable to connect to 4G/3G

Hi there,
I've flashed Xtreme's ICS 4.0.3 rom through AmonRa and it went through smoothly. I flashed the kernel and everything that was listed in the "how to" but I can't seem to get onto the internet. I've looked around and I think it might be my APN settings but being a 4G phone I can't just type *228 and have VZ set my APNs for me. I'm connecting fine to the network and I'm sending data out but I can't receive data. Has anyone seen this problem before and is there a solution to it?
I'm actually having the same issue, after flashing the same ROM. It says I'm connected to the 4g/3g networks, but whenever trying to do something that uses data, it just hangs. My WiFi works on the ICS ROM, but when I restore back to stock with my nandroid backup, nothing works - no 4g, no 3g, no WiFi.
CollinswithanS said:
I'm actually having the same issue, after flashing the same ROM. It says I'm connected to the 4g/3g networks, but whenever trying to do something that uses data, it just hangs. My WiFi works on the ICS ROM, but when I restore back to stock with my nandroid backup, nothing works - no 4g, no 3g, no WiFi.
Click to expand...
Click to collapse
I've tried to restore my nandroid and it didn't work, and I'm not able to restore to stock (couldn't find option and doing factory reset on AmonRa didn't work). The only option I have left is to go with this ROM and so far I'm not able to get any form of data.
nrkid9 said:
I've tried to restore my nandroid and it didn't work, and I'm not able to restore to stock (couldn't find option and doing factory reset on AmonRa didn't work). The only option I have left is to go with this ROM and so far I'm not able to get any form of data.
Click to expand...
Click to collapse
Can your phone connect to WiFi? or does it not work either?
CollinswithanS said:
Can your phone connect to WiFi? or does it not work either?
Click to expand...
Click to collapse
My phone can connect to WiFi just fine, I've used it to sync the contacts with my google account so that I can still call and text people. It's just the data that isn't working.
Bump.
I've taken the phone to Verizon and they're going to send me a certified like-new. I'm not sure what happened to the 4G but even replacing the SIM didn't have any effect. I'm thinking one of the updates I flashed created this problem.
This might be a dumb reply... but since you were in the process of flashing ROMs and whatnot, I'm assuming you might have had to take the battery cover off. Did you put it back on when you were trying to get the 3G / 4G to work? The antennas are located there.
Only reason I ask is because I was freaking out when I couldn't get mine to work, either.
I'm losing 4G on cleanrom ICS. I'll have it after flash but later on, lose it. I think it only happens when I connect to the exchange server.
Nandroid got my 4G LTE back. I made a backup before I connected to the exchange server. I'll continue to monitor.
Sent from my ADR6425LVW using xda premium
So I found the problem. I called Verizon again (After two replacement phones and three phone calls!) and they transferred me to tier 1 tech, then to tier 2, and then finally to an "internal agent." After a brief review of my account he told me that someone had turned on the usage control at 5gb. I don't understand how this is possible -- Nobody has access to my account. So after disabling it my data has been working fine. If you're having data problems check your account
raider3bravo said:
I'm losing 4G on cleanrom ICS. I'll have it after flash but later on, lose it. I think it only happens when I connect to the exchange server.
Nandroid got my 4G LTE back. I made a backup before I connected to the exchange server. I'll continue to monitor.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I don't use an exchange server so I can't really help you here, but if it only drops at that time it's probably your server.
cpham817 said:
This might be a dumb reply... but since you were in the process of flashing ROMs and whatnot, I'm assuming you might have had to take the battery cover off. Did you put it back on when you were trying to get the 3G / 4G to work? The antennas are located there.
Only reason I ask is because I was freaking out when I couldn't get mine to work, either.
Click to expand...
Click to collapse
The battery cover was on fine.
nrkid9 said:
So I found the problem. I called Verizon again (After two replacement phones and three phone calls!) and they transferred me to tier 1 tech, then to tier 2, and then finally to an "internal agent." After a brief review of my account he told me that someone had turned on the usage control at 5gb. I don't understand how this is possible -- Nobody has access to my account. So after disabling it my data has been working fine. If you're having data problems check your account
I don't use an exchange server so I can't really help you here, but if it only drops at that time it's probably your server.
The battery cover was on fine.
Click to expand...
Click to collapse
Thanks. What should we ask the representative exactly to confirm this may have happened?
Sent from my ADR6425LVW using xda premium

[Q] Data but no voice on used note 2

I bought a note 2 from swappa and I put my sim card in and I get data but can't make calls or send text. I got a new sim from best buy and also spent about 45 min on the phone with vzw and it's the same. It is activated in their system and the imei is showing correct but there is just no voice or sms. I contacted the seller and he said it was working just fine for him.
My next thought was to use Odin to go back to stock. The seller recommend going back to a prior software version first. Do any of you have any other suggestions? Or am I looking at a bad phone?
Thanks
jdpeck said:
I bought a note 2 from swappa and I put my sim card in and I get data but can't make calls or send text. I got a new sim from best buy and also spent about 45 min on the phone with vzw and it's the same. It is activated in their system and the imei is showing correct but there is just no voice or sms. I contacted the seller and he said it was working just fine for him.
My next thought was to use Odin to go back to stock. The seller recommend going back to a prior software version first. Do any of you have any other suggestions? Or am I looking at a bad phone?
Thanks
Click to expand...
Click to collapse
Sounds like a bad APN.
Try adding in the VZW APN info manually or just reflash any RoM made for a VZW Note II and you should be good.
Milimbar said:
Sounds like a bad APN.
Try adding in the VZW APN info manually or just reflash any RoM made for a VZW Note II and you should be good.
Click to expand...
Click to collapse
it came with jedi something on it so I flashed clean rom and it didn't help any. I will search for adding in the APN info and see if that works. thanks for the advise
I hadn't messed with the phone since this morning and put the sim in from my s3 and then was able to make a call, sent 1 text and received 1 text then could no longer makes calls or send texts. I tried rebooting then taking out the sim and putting it back in and nothing. So I used odin and went back to root 66 and same thing. cant make calls or text but data still works.
at this point i am at a complete loss.
jdpeck said:
I hadn't messed with the phone since this morning and put the sim in from my s3 and then was able to make a call, sent 1 text and received 1 text then could no longer makes calls or send texts. I tried rebooting then taking out the sim and putting it back in and nothing. So I used odin and went back to root 66 and same thing. cant make calls or text but data still works.
at this point i am at a complete loss.
Click to expand...
Click to collapse
Have you double checked the settings in Settings/More Settings/ Mobile Networks to make sure it in set to either Global or LTE/CDMA/EvDO?
If you don't get the issue resolved by adding APNs I would either contact the seller and ask for a refund or contact Big Red to get a replacement.
Sent from my SCH-I605 using XDA HD app
shangrila500 said:
Have you double checked the settings in Settings/More Settings/ Mobile Networks to make sure it in set to either Global or LTE/CDMA/EvDO?
If you don't get the issue resolved by adding APNs I would either contact the seller and ask for a refund or contact Big Red to get a replacement.
Sent from my SCH-I605 using XDA HD app
Click to expand...
Click to collapse
I am the previous owner...you can go through my postings...will find nothing of me having any issues with the phone...as it worked perfectly...upon researching...my best suggestion would be a roaming mode setting that is only accessible from an aosp rom. The phone is not defective or broken in anyway on the hardware front. The root 66 odin is not the full wipe and restore, but your issue doesnt sound to be solved by that...rather an aosp rom.
mastibeta said:
I am the previous owner...you can go through my postings...will find nothing of me having any issues with the phone...as it worked perfectly...upon researching...my best suggestion would be a roaming mode setting that is only accessible from an aosp rom. The phone is not defective or broken in anyway on the hardware front. The root 66 odin is not the full wipe and restore, but your issue doesnt sound to be solved by that...rather an aosp rom.
Click to expand...
Click to collapse
I tried the aosp rom and checking the roaming settings you suggested. still have the issue.
jdpeck said:
I tried the aosp rom and checking the roaming settings you suggested. still have the issue.
Click to expand...
Click to collapse
http://www.s3forums.com/forum/galaxy-s3-help/4245-can-t-make-calls-after-flashing-5.html
That method?
sounds like its software or account related...if you sent a text from it already its probably something you did.
mastibeta said:
http://www.s3forums.com/forum/galaxy-s3-help/4245-can-t-make-calls-after-flashing-5.html
That method?
Click to expand...
Click to collapse
that would be the one. FYI the note does not have the RUIM/Sim option
jdpeck said:
that would be the one. FYI the note does not have the RUIM/Sim option
Click to expand...
Click to collapse
Just CDMA lte...and roaming... may be dialer menu setting for the latter...a fully stock Odin is the only other option... Not route 66... that maintains a lot
jdpeck said:
that would be the one. FYI the note does not have the RUIM/Sim option
Click to expand...
Click to collapse
Go to Settings/Device options on an AOSP ROM. I have a few extra settings under it that may help. I included screenshots, the one of the open setting is what it should be.
Sent from my SCH-I605 using XDA Premium HD app
mastibeta said:
Just CDMA lte...and roaming... may be dialer menu setting for the latter...a fully stock Odin is the only other option... Not route 66... that maintains a lot
Click to expand...
Click to collapse
Was the VRAMC3 OTA accepted on the device? If so there is no hope to go fully back to release day stock via Odin, the only options then are Root66 and the Alternate Recobery ROM imnuts posted.
Also Root66 doesn't generally leave too much behind, it is still an Odin flash just like going completely back to stock. My understanding has always been that it will wipe everything.
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
Was the VRAMC3 OTA accepted on the device? If so there is no hope to go fully back to release day stock via Odin, the only options then are Root66 and the Alternate Recobery ROM imnuts posted.
Also Root66 doesn't generally leave too much behind, it is still an Odin flash just like going completely back to stock. My understanding has always been that it will wipe everything.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
That has been my understanding as well. SO when I used odin to install route 66 it should have resolved any issue that would have been caused by a setting or apn file.
shangrila500 said:
Go to Settings/Device options on an AOSP ROM. I have a few extra settings under it that may help. I included screenshots, the one of the open setting is what it should be.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
Checked these as well. All correct and still have the issue.
There is a third option...between the route 66 and if you took no ota...that's the one I would try. Route 66 leaves apps settings and user data in place as well as recovery.
mastibeta said:
There is a third option...between the route 66 and if you took no ota...that's the one I would try. Route 66 leaves apps settings and user data in place as well as recovery.
Click to expand...
Click to collapse
Flashing Root66 on my S3, and every other phone I've flashed Root66 ROMs on, does I'm fact wipe the data I believe. I may be remembering wrong though.
If I were desperate and none of the other ROMs would work and you had done everything possible you could always try selecting the NAND Erase option in Odin when flashing Root66. I would not do this unless I was out of options and had nothing else I could do because it does have the potential to brick the device.
To the OP, exactly what did you do from the moment you got the phone until it stopped showing LTE? I mean tell us EVERYTHING!
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
Flashing Root66 on my S3, and every other phone I've flashed Root66 ROMs on, does I'm fact wipe the data I believe. I may be remembering wrong though.
If I were desperate and none of the other ROMs would work and you had done everything possible you could always try selecting the NAND Erase option in Odin when flashing Root66. I would not do this unless I was out of options and had nothing else I could do because it does have the potential to brick the device.
To the OP, exactly what did you do from the moment you got the phone until it stopped showing LTE? I mean tell us EVERYTHING!
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
LTE has always worked. I received the phone, took the sim from my s3 and put it into the note 2. I was getting data but no calls or texts. I went onto vzw website and chatted with a tech they said I needed a new sim and my s3 sim would not work (which sims are interchangable but I did it anyways). I went to bestbuy as verizon was closed. The guy got a new sim and tried getting it working. He said it was showing activated but it was still the same issue. Next morning I flashed clean rom as it is fairly close to stock compared to the jedi rom that it came with. I then called verizon and was transferred to tier 2 tech support and spent 30 min on the phone with them. they guy said the same thing that it was showing activated in the system, imei and sim number were pulling over just fine and because 4g was working it should all be working. After that I contacted the seller and he said it was all working when he switched to his s4 and suggested I flash back to prior software. I left the phone alone all day and at night put the sim back in and I was able to make a test call and sent 1 text. But then when I got a response to the text I could not respond it kept failing and I was no longer able to make calls anymore. Did a few reboots and factory resets and occasionally after a reboot I can send 1 text then nothing again. Last night I used odin to install route 66 but the issue remained. I was talking to eris of team BAMF who has the note 2 and he said to make sure the radio was the newest (which it was) and to flash his rom to see if it would work (which it did not) While on that ROM I checked all the settings that people have suggested in here as well as a link the seller sent me and then flashed the newest Paranoid Android to check it on there as well and everything was set correct. I have now used odin to install the alternate restore stock image that droidstyle has listed (not route 66 and not the one that locks the bootloader the one that removes root and if you accept the ota it will lock the bootloader and be out of box condition) and I am still having the issue.
jdpeck said:
LTE has always worked. I received the phone, took the sim from my s3 and put it into the note 2. I was getting data but no calls or texts. I went onto vzw website and chatted with a tech they said I needed a new sim and my s3 sim would not work (which sims are interchangable but I did it anyways). I went to bestbuy as verizon was closed. The guy got a new sim and tried getting it working. He said it was showing activated but it was still the same issue. Next morning I flashed clean rom as it is fairly close to stock compared to the jedi rom that it came with. I then called verizon and was transferred to tier 2 tech support and spent 30 min on the phone with them. they guy said the same thing that it was showing activated in the system, imei and sim number were pulling over just fine and because 4g was working it should all be working. After that I contacted the seller and he said it was all working when he switched to his s4 and suggested I flash back to prior software. I left the phone alone all day and at night put the sim back in and I was able to make a test call and sent 1 text. But then when I got a response to the text I could not respond it kept failing and I was no longer able to make calls anymore. Did a few reboots and factory resets and occasionally after a reboot I can send 1 text then nothing again. Last night I used odin to install route 66 but the issue remained. I was talking to eris of team BAMF who has the note 2 and he said to make sure the radio was the newest (which it was) and to flash his rom to see if it would work (which it did not) While on that ROM I checked all the settings that people have suggested in here as well as a link the seller sent me and then flashed the newest Paranoid Android to check it on there as well and everything was set correct. I have now used odin to install the alternate restore stock image that droidstyle has listed (not route 66 and not the one that locks the bootloader the one that removes root and if you accept the ota it will lock the bootloader and be out of box condition) and I am still having the issue.
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Click to collapse
OK, try this:
http://forum.xda-developers.com/showthread.php?p=42876028
Use the dialer codes in the last post of the above thread. If they won't work you will have to install the HiddenMenuEnabler.APK from here:
http://rootzwiki.com/topic/38150-enable-hidden-menu-and-dialer-codes/
Or here in the post by adrynalyne if the Rootz one won't work (the one above from Rootz may require root but I can't remember for sure):
http://forum.xda-developers.com/showthread.php?t=2081186
When you get into the hidden menu make sure everything is set to LTE/CDMA/EvDO or whichever the applicable setting would be. Maybe this will fix it...
Sent from my SCH-I605 using XDA Premium HD app
shangrila500 said:
OK, try this:
http://forum.xda-developers.com/showthread.php?p=42876028
Use the dialer codes in the last post of the above thread. If they won't work you will have to install the HiddenMenuEnabler.APK from here:
http://rootzwiki.com/topic/38150-enable-hidden-menu-and-dialer-codes/
Or here in the post by adrynalyne if the Rootz one won't work (the one above from Rootz may require root but I can't remember for sure):
http://forum.xda-developers.com/showthread.php?t=2081186
When you get into the hidden menu make sure everything is set to LTE/CDMA/EvDO or whichever the applicable setting would be. Maybe this will fix it...
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
I appreciate the time and effort you put into getting the links.
With being on 100% stock with the exception of the locked bootloader, if the issue was settings caused it would have been resolved. So I called samsung and the tech I spoke to said it sounded like a bad radio to him, which I have been thinking this entire time. So he set up a warranty claim for me to send in the phone.
The next thing I am trying to figure out is if I can accept the OTA that is waiting (I currently have it deferred) to lock the bootloader or if it will brick the phone. On the thread about returning to stock one post says it will brick it (I think it depends on what version they were on when it was rooted) and one says it won't so I posted asking for clarification. The seller bought it in February and rooted it so it the MC3 OTA never would have been accepted so I am thinking I can accept it but not sure.
thanks again for your suggestions, I wish they would have worked so I didn't have to send it in.

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