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The faceplate for the phone buttons on my Touch Pro is shifting like tectonic plates. The Back button side is flushed with the screen but the Home side is raised a bit like it's bent upwards a bit. Am I the only one with this problem? I walked into a Best Buy to look at the demo and it's all flushed.. even with thousands of hands raping the display unit daily..
Mine is like that to but my back button goes lower
mine is doing the exact same thing. i took mine into bell and they told me that its normal... mind you they were complete f****** idiots. no offence to amyone who works for them. i myself used to sell for them. anyway... i too looked and the display and it was also completely flush. i'm concerned about the reprocutions of long term use...
My Sprint TP has been in exactly the same shape as the original poster's since day 1. I would have refused it initially but just getting the thing was such a pain due to the crappy service I was getting that I just went with it anyway, but it bothers me every time I use it. Does anybody know whether this should be covered under the manufacturers warranty?
My sprint TP is normal .. no issues so far had it for month ..
but reading that scarying me..
hey do you think its just defect ? under my cover says DT08.12.17
guessing day its made ?
Yeah, mine's raised up too... on mine, both sides are raised up with the home side being 1 or 2 millimeters higher. It hasn't seemed to affect the functionality of it. Not sure if mine was like this out of box, but i've had it less than 30 days and just recently noticed it. It won't concern me until the buttons stop working or i have to start pressing harder to activate them.
I just noticed after reading this thread that mine is the same. The home side is higher, where the "back" button is nearly flush. I've only had mine for about two weeks, but it must have been like this out of the box.
Sprint Touch Pro
Mine seems to be even and flush and does not move without my pressing it.
Manufacture Date: 12-2008
I would definitely look into having yours replaced if the plate is shifting around or not flush.
The 3 most annoying things on the phone are the lack of buttons / shortcuts like on my HTC Mogul, battery life (which is fixable with an extended battery), and how hot the phone gets after only a short time of use. Also the volume up/down button gets stuck in the down position occasionally.
Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
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Click to collapse
After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
I have mine arriving on the 6th, so I hope I don't get any problems like this. However, it does sound unusual from all the reviews I've read. I'd say replace it, sounds faulty.
Noticed it also on the right side.
Screen is also too sensitive.
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
the power button is designed that way i think.. but the sensitivity on the right is i didn't notice so far.. i felt a little bit sensitive when i first remove the plastic cover on the screen.. i think its due to adhesive on the plastic cover..
ash6783 said:
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
yep. This is a downside of thinnes ( It lacks rigidy a bit cause it shell made of plastic not metal as in ipad. But the plus side it is lightweight.
The bezel on right side of the screen when holding the Tablet on landscape with 1hand from the right there's agap feeling on my thumb feels like pressing gaps with sound as in seems loose from right defected feeling compared to the left side feel
Is this a universal issue or my device is among the unlucky faulty of ones
Going to recieve mine soon and will let u know how mine feels on the right side.
Sent from my K00C using Tapatalk
Crozar said:
The bezel on right side of the screen when holding the Tablet on landscape with 1hand from the right there's agap feeling on my thumb feels like pressing gaps with sound as in seems loose from right defected feeling compared to the left side feel
Is this a universal issue or my device is among the unlucky faulty of ones
Click to expand...
Click to collapse
Mine does the same, it was one of the first things I noticed. Mine does it when pressing my thumb a bit over the midline, like 40% into the right bezel, measuring from the top right corner and going downwards. The left bezel feels the most solid but the others have creaking spots.
It is not a big deal imo.
brugobo said:
Mine does the same, it was one of the first things I noticed. Mine does it when pressing my thumb a bit over the midline, like 40% into the right bezel, measuring from the top right corner and going downwards. The left bezel feels the most solid but the others have creaking spots.
It is not a big deal imo.
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Click to collapse
since you've mentioned this , im going today to check Sony Electronics here in UAE and test their demo to see if this is a universal issue , its an issue of irritation from its solidity coming from sony this hurts their name. if people accept keeping the condition this way then handling the device will sway from the comfort level of slick solid feel by time.
I don't have that issue with my Xperia Z2 Tablet
I have this issue. Makes a creaking sound when I pinch the tablet on the right side. Did not do this when I first got the tablet but started a couple days ago. Did not seem to affect the water proofing but I only tried running it under a faucet.
Can we warranty this?
gigafast said:
I have this issue. Makes a creaking sound when I pinch the tablet on the right side. Did not do this when I first got the tablet but started a couple days ago. Did not seem to affect the water proofing but I only tried running it under a faucet.
Can we warranty this?
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Click to collapse
I'm getting a replacement
Crozar said:
I'm getting a replacement
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I just returned my Z2 tablet and got a reinbursement.
My unit started to have very noticeable rippling artifacts and flashes on the right edge when I was holding the tablet landscape with my right hand. Not always, but far from subtle when it happened, and I do not think I was gripping unreasonably hard. Additionally, holding the tablet from the right edge would sometimes wake up the tablet as if I had double tapped the screen.
It could be my unit but it looked like a weakness in its design so I do not trust the build quality of this model for the long term though I liked everything else about it.
I received my z2 tab today and the right bezel seems fine. No clicking or Halloween feeling to it.
Sent from my SGP511 using Tapatalk
brugobo said:
I just returned my Z2 tablet and got a reinbursement.
My unit started to have very noticeable rippling artifacts and flashes on the right edge when I was holding the tablet landscape with my right hand. Not always, but far from subtle when it happened, and I do not think I was gripping unreasonably hard. Additionally, holding the tablet from the right edge would sometimes wake up the tablet as if I had double tapped the screen.
It could be my unit but it looked like a weakness in its design so I do not trust the build quality of this model for the long term though I liked everything else about it.
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Click to collapse
so did your reimbursed set have the same sound? I'm hearing it on mine now. =\
sebastiny said:
so did your reimbursed set have the same sound? I'm hearing it on mine now. =\
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Click to collapse
I got a refund. Got my money back and I no longer have a Z2.
I recomend that prospective buyers try it at several stores so they get a feeling of its average build quality and buy at one that allows refunds just in case.
I am disappointed by the build quality and I wish those 50 grams they saved from the first Z were used to reinforce the body instead. The original Z tablet was light enough already.
In all other regards, however, the tablet was the best Android tablet experience you can buy.
Crozar said:
I'm getting a replacement
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How's your replacement? still have the sound??
sebastiny said:
How's your repla
cement? still have the sound??
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im waiting for comtel to give me one since they sent it to sony asia and perhaps this week if not im getting the money back and find another retailer to buy a new one and give u guys feedback for sure
No other owners facing same issue?
ok I just got my new replacement I think this issue is from the production line or somehow its a design flow, this is the 2nd one im feeling and it feels diffrent then my first, the first that I had replaced had the issue from the right side and now this one has the issue from the left side but its diffrent, no more crackling sound under the bezel, but this is just like a loose feel more over then the one from the past, I guess the more tighter they make it the more crackling sound u will feel when handling device. I still didnt test the touch screen and water proof, im going to be using this daily on water and give a later feedback on touch screen and anything else, atleast its less frustrating then my previous one which kept sketching crackling sounds on the right side of the bezel whenever I pick it up with 1 hand from the right.
OK until now was under water for 15min lots of bubbles was coming out of it from the bezel where their was no port it was weird unlike the first one. Its not an iPad the gaps loose feeling from the design is the only problem. The back feels is not enforced proper to the whole build quality. It's like ablowfish,medium pressure presses can make you feel the sway of the build qualities loosness of the chassis /back. &screen
Water goes in the bezel feels heavier after its set under water and I am not sure please verify with your tablet
New update...
Yes water goes in just verified now the crackling sound is back when it used to be a gap of air is now a crackling sounds. The bezel body of this build design is not reinforced perfectly. This is an obvious glitch Sony please wake up.
If u guys want I can demonstrate what I mean and how I knew water goes in from the right side of this tablet.
Once I diped it in my bath tub theirs bubbles lots of little bubbles coming from the upper right edge of the bezel... Meaning air is released....
Their was no sound when I used to carry this tablet with ( one hand) from the (right side edge) on Landscape
But now that first issue still arises..
It's the same issue with the one I had replaced.
Sony is not aware of this issue please help shoutcast to people like Engadget and the review people to reach Sony since Sony support line and emails are dense to react to whom.
i have a same problem on my LTE version SGP521. feels like cheap poorly made device when I hear that cracking sound and I have a feeling that could compromise water tight seal. I talked to sony support and they gave me retarded respond saying give it a time. WTF Sony???
I'm gonna start calling them up until I get replacement I'm not waiting this will not get fixed itself magically.
Myne is same model tablet , the sgp is Singapore base and this issue is the same issue that z2 phone owners are experiencing in Singapore.
if u Google gap screen z2 Singapore, the results will show z2 phone owners 2months ago complaining about the gaps and water resistant.
Sony did not fix Singapore past problem with the z2 phone owners, if this issue is just Singapore I hope so then I'm returning my tablet and ordering one from UK or USA.
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
please list model, color and place of purchase.
Mine is the same. 32GB White version direct from Google. I can use it without my nail but still barely protrudes.
Yeah same, 32GB black from Google. I have to take a second or two to press the volume up at times..
Its a 16 GB Black, from best buy
Its pretty annoying, not sure its worth exchanging yet. I always get some bad first batch luck (Nexus 7 and screen lift etc. hah)
Im constently searching for the buttons
Maybe a software solution can help.
A toggle in the quick pull down menu.
Anyway i will be putting a case around it.
Lets see wat happens.
Oh my word... Will it ever end?! I have never read so many negative things about a device in my life. I have two of these things en-route to me, and honestly, I'm feeling like I've just wasted my money. What a let-down this has been. I can only hope and pray that somehow, mine don't suffer from any of these issues. Judging by the number of people complaining, I can't see that happening.
Mine protrudes actually quite a bit and I don't need nails to activate it. Seems like there is a lot of variation here... Why can't QC be higher? Seems like they rushed this out tbh, and software doesn't seem entirely finished either. Random lags are annoying, ART doesn't really feel any faster than Dalvik.
Same. Just got my nexus 9 and the volume buttons are so hard to click... I got the n9 16gb black from hk play store... Also got some light bleed on edge of screen. And it gets quite hot in the middle after using for a while.
Kinda disappointed as I have the nexus 7 and 10 and thought it'd be a worthy addition to the family...
Hopefully some of these issues can get fixed
Sent from my LG-D802 using XDA Free mobile app
I have the same issue. Volume down and power buttons both have a tactile feel and 'click' when they are pushed. My volume up button is recessed slightly lower and has no 'click' to it. If not for the volume notification I would not even know that I was pressing it. The entire volume bar is slanting inward to the point where it is almost flush with the frame at the edge of the volume up side. The power key also has this same slant in it. Combined with the fact that the processor runs very hot (compared to my n7 and n5 and other android devices), I'm starting to feel like I got suckered by this whole "Premium Android Device" pitch...
I have the 32gb white wifi model
same issue
16gb black wifi from best buy. power button not completely straight with some play in it that wiggles. up volume button more flush than the down and hard to press easily without good feedback
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I tried convincing myself it was ok.
It's not. A $500+ device should not have the flaws that I experienced.
Micro-stutters in the O/S, even outside of apps.
A volume up button that is practically inside the tablet, requiring a fingernail to depress. No tactile feedback on press.
Plugging USB in and attempting a file transfer makes the device unresponsive and a corner of the device heats up so much that there is no way it's normal (it's not scalding hot... but it is "very" warm).
lightbleed
This is a device I paid close to $600 for after tax+s/h. It practically performs worse than my 2012 Nexus 7. Completely unacceptable.
RMA for refund has been approved.
Buying this device right now is a total lottery/crapshoot.
My advice: RMA your device.
Manufacturing batch of my unit: HT4AB (32GB - via google play store purchase at Oct 17 launch)
Same here, lower volume and power button are clicky, but the top volume is so flush and have zero feedback. White 32gb playstore Canada. So far, lightbleed, volume rocker, lockscreen loop when charging, screen flickering, noise from the top speaker when closing the camera app and random heating when browsing in Chrome... RMA!
Got mine today, volume button is flush with the device at the top. Tried talking to Play store about rma, but they refused saying it cannot be done unless it stops working.
Nexus 9 power/volume button.
I am in the same situation. Pushing those buttons without looking is a challenge enough. Now, try taking screenshots. Nearly impossible. When pushing the buttons with a flat surface like end of a pen, function will not trigger, because actual click happens when the button is already inside of the frame. I did try asking Google for RMA, but because buttons are still functional, warranty doesn't apply. I love the device, but for more than $500, it should not have problems like this.
I have to say that ios system is better
Perhaps it's flush on purpose who you don't accidentally press it while in landscape mode? I hate the tablets that have the buttons sticking out...makes the buttons easy to accidentally press.
Also, what's up with all these trolls with less than 5 posts.
qianaa said:
I have to say that ios system is better
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Haha, nice first post.
Same issue here. I'm waiting until I can guarantee the purchase of a B or even C serial number build down the road. So annoying.
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I have the problem.. And i have solved it by sticking 2-3 layers of sticker(black color)of the same dimensions of the buttons... .. Now just feeling good :thumbup:
Sent from my Nexus 9 using XDA Premium 4 mobile app