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Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
M_T_M said:
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
Click to expand...
Click to collapse
Sure cant make any promises but Ill be happy to answer any question I can. I work in Teir 3 PDA support so all of my knowledge is tech based. Ill look up the task29 stuff Im not too familiar with that.
since you have already tried a different battery, and if the pins aren't bent, then its likely to be the phones charging circuits. get it warranty replaced.
watcher64 said:
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
Click to expand...
Click to collapse
I checked and didnt see it any bent pins they spring out just fine when removing the battery and apon inspection seem to be fine. One of the 1st things was for me to try a battery in hopes that it was that simple but to no avail
More information for those that care. The battery has been out now for a full 24 along with the sim.
I got home today and put the battery back in no sim memory card stil in. After being on for 8 min the back is far beyond warm.
The memory card is not recognized and I am certain it was before. This is getting weirder and weirder.
I wonder if it has anything to do with me trying to run the android mod off of a 2GB card that im sure was a class 2 and below, then master resetting it and going back to the 16GB that came with it?
More to come as i try new things.
Now the high temperatures in Austria cause the same problems on my HD2 when navigating in my car. HD2 after 2-5 minutes blinks orange-green (no loading) and after maximum 10-15 minutes crashes and at home too (my little office room has no AC, is in direct sunlight and room temp is over 30°C.
Unfortunately I have to rely on phone, email and office-functions and on navi-function for my upcoming vacation. No solution to place the HD2 in AC-stream in my car with this stupid original HTC-Car-Navi-Holder, in the office I have to put it in the fridge before to get it recharged.
When driving in the heat of noon I don´t even have to switch it on, just mounting into the loading-cradle is enough to make the HD2 crash after 10-15 minutes, only 3G on, nothing else (no BT, WiFi, HSPA, no app running etc.)
Until now I was quite satisfied with the HD2, had no crashes or malfunctions so far, but now I am really fed up with this piece of sh.. and I don´t think there will be a hardware or software-solution (except swichting it off) since the HD2 is malconstructed. And it IS correlated with ambient temps since it started to happen only when ambient temp is higher than 30 °C. When I am in a AC-room everything woks normal again.
i think i figured it out! i took out the sd and used the phone for 20 min or so. the heat gradually went away and its no longer getting hot. i am currently posting from the hd2 with a standard 2gb card inserted and will test my 8 and 16gnarled card today.
there is an issue with certain sd cards not being "officially supported"....
I read a post on here earlier from somebody saying that their 16gb card was causing their battery to drain fully in a matter of hours because audio manager was constantly working through numerous gb's of music on the card.........
may be completely unrelated to your problem but since you mentioned the card I thought Id chip that in..........
Hope you find a solution.....
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Nope.
Try pulling the battery and putting it back. Do not power up. Connect to charger and let it full charge. Disconnect charger and boot it
If it is super hot during any of that take it back.
DanManners said:
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Click to expand...
Click to collapse
I watched that video. I have NEVER seen anything like that and I have seen some weird stuff on my phone trying some weird modifications. (I have gotten massive screen tear and other stuff but that is due to the things I have done).
I would suggest returning the phone and getting a new one. I imagine that one is a lemon. You could try restoring the phone via the RUU in the shipped rom thread in the developement section but I think you should just return that one.
Unless you have messed with it aside from what you have told us (I doubt it though) I would return that one.
Easy
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
jdmba said:
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
Click to expand...
Click to collapse
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
DanManners said:
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
Click to expand...
Click to collapse
Just show him that video haha. That convinced me immediately. If it is really getting that hot there is a real problem and I would be getting it out of my hands ASAP.
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Mine gets fairly warm, especially when working while being plugged.
My first phone had a problem with the bezel coming apart, but it also ran warmer then the second one I have, it was always warm in my pocket, the new one isn't.
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
AtLemacks said:
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
Click to expand...
Click to collapse
I always leave it off, LTE really is overrated. A wonderful nicety, but I don't NEED it.
...
With total and complete respect for the immediately preceding couple of posters, I CANNOT STRESS THIS ENOUGH ... do not use tricks to cool your phone down.
You do not want to wind up on the other side of the 14 days with a phone which otherwise overheats from general use. DO NOT FOLLOW ADVICE SUCH AS TURNING OFF LTE.
Sure, if you have a working phone, and you think that will help your battery, then go for it. If you have thermal issues do NOT use bandaids.
(This has been a public service announcement).
LOL. I'm watching this very closely.
If the device isn't currently overheating turning LTE off isn't going to hurt it, lmao. They wouldn't bake in a feature that is going to make your phone melt down. Now, if you have problems CURRENTLY then you should warranty replace it. But 14 days doesn't have anything to do with it, you can call and warranty your phone anytime in the first year, 2 if you have the extended warranty. So it is NOT bad advice to turn it off if it is of no use to you. Don't scare people into killing their batteries just because they don't currently have an issue.
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
voxigenboy said:
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Click to expand...
Click to collapse
Why don't you go in and calibrate the keyboard if it's off?
OP
I think you should have added a "None of the above" as a selection for your poll. would have a lot more than 2 people.
My first phone and my second phone are set up the same, both factory reset both with LTE on and the second one makes little to no heat when idle, the first was warm all the time.
zeroxg4 said:
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
Click to expand...
Click to collapse
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
DanManners said:
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
Click to expand...
Click to collapse
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
zeroxg4 said:
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
Click to expand...
Click to collapse
Corporate allocation and stock is different than the consumer market.
Hi, although I've been reading around the forums for like a year now, this is my first post.
----------Story:
Recently (about a month ago) I started to notice a dark smudge on my phone's display. Its very light and hard to see, but when I notice it (often) its very bothersome. Its like half an inch from the right, right in the middle. I googled about it for a while, and apparently it has to do with the amount of pressure applied to the glass. This was hard to believe to me, because I take care of my phone like if it was a baby.
Anyways, being bummed about it. I move on living. And just in my daily phone use, i decide to take off the battery cover for a reason I can't remember, I did this with the display on, and I noticed that while I was lifting the battery cover, the smudge area of the display started to glow in colors, like when you apply too much pressure on the glass. And this got me curious. I started pressing different parts of the phone, and noticed that the smudge area goes crazy when i press right under the capacitive buttons. And the plastic frame on said area. After this I did bought the story about the display being damaged by too much pressure. Anyways, everything changed just a few minutes ago.
I was trying to free up the most RAM possible, so, looking around on the settings, i got into developer options and accidentally got curious and messed with something that froze the phone. I decide to take out the battery, and I find myself again with the battery sorta.. Sticking out a little, like when you lift the battery to take it off but not completely. This is something I had noticed months ago, maybe last April or May. Well since it really bothered me because the battery just wouldnt go all the way in, i decide to inspect it. And note that i have done that before, the first time i tought that it was normal, the second time i tought that it was the shape of the phone. But today it hit me. Thats not normal! The battery is bigger. Like, right in the middle, the battery has a litte bump on both sides, like when you bake a cake and it grows, well, a bump just like that. But its hard to seem really hard to see. But somehow I could feel it in the hand, and I decided to put it on a flat surface and it is indeed true. The 4 corners don't touch the surface at the same time, not even pushing it down. And I remember it used to back when I bought the phone a year ago.
And that's not all, the worse part is, that I realized that the bump of the battery aligns perfectly with the smudge on the display. So it must be it!! The battery applied pressure from underneath, causing the display to touch the glass. And as i checked around the phone, turns out that the glass is slighly getting detached from the lower area (battery area).
Maybe it wasn't my fault, but I feel so guilty for not noticing earlier. I'm really worried, as I have very poor battery life, and I fear the display getting damaged even further. Oh, and also. I noticed that all the issues I saw on Google about the smudge on the display, are in the middle, half an inch from the bottom just like mine. What if its the same battery problem?
-------- question:
Is that really whats going on? And what should i do to resolve this problem?
I was really paranoic the moment I realized that the battery was messing up the display. So I rushed here looking for help. Thanks in advance.
My device is an HTC EVO 3D, (VM), Running CM 10.1 WFTN, and the battery is stock.
I Think You have to go to the Maintenance .. Since Its Not A Software Problem the phone should be taken to a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Fixed!
D2m_mhd said:
I Think You have to go to the Maintenance .. Since Its Not A Software Problclosed, phone should be taktheto a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
Click to expand...
Click to collapse
Don't worry, I found the solution. Thanks anyways! I'll keep that in mind for next time.
EM|NEM said:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Click to expand...
Click to collapse
Yes. I have my charger plugged almost 24/7 because of the poor battery life, and I let it overnight all the time. And yeah the phone gets very hot when I use tethering or any graphic intensive game for a long time. (Which is often). I think I overuse this phone.
And the cover is just a Trident Perseus (siliccone).
Anyways, i will replace the battery soon, since i found that with the battery cover removed, the smudge goes away. i assume that the battery being forced in by the back cover, causes the battery to apply pressure to the display from the inside, making it touch the glass which causes the smudge. For now i will use my phone with the back cover a little open on the bottom so the battery doesnt get pressed in. While i get myself some replacement batteries. As soon as i get the battery replacement ill say how it goes. I needed the raplacement anyways. I only get up to 6 hours of battery life, and thats changing the governor to powersave. Which is obviosly not good. I guess the battery just went bad.
silicone covers a bad particularly if you have heavy usage. I would recommend you always remove the cover when you play heavy games or use tethering
thanks for letting me know. i'll remove it when necessary. or maybe ill just get a non-silicone case. hopefully all this will increase the life-span of my next battery.
Here lately, I've been pulling my phone out of my pocket and it is off. Turning it back on reveals no change in battery level. I've started tapping on the back every once in a while, pretty lightly actually and it'll actually shuts off about half the time. I'm not sure what I can do here. The warranty is long gone, and even if I were within the warranty period, I'm rooted. What should I do, what could be wrong? Could this be an issue with the battery or is it a loose connection within the phone?
bubbalv29 said:
Here lately, I've been pulling my phone out of my pocket and it is off. Turning it back on reveals no change in battery level. I've started tapping on the back every once in a while, pretty lightly actually and it'll actually shuts off about half the time. I'm not sure what I can do here. The warranty is long gone, and even if I were within the warranty period, I'm rooted. What should I do, what could be wrong? Could this be an issue with the battery or is it a loose connection within the phone?
Click to expand...
Click to collapse
Are you using an aftermarket battery? Anker maybe?
ryant35 said:
Are you using an aftermarket battery? Anker maybe?
Click to expand...
Click to collapse
No, I'm using the battery that came with the phone. I'm thinking about getting a different battery to see if maybe that may be the issue, but I'm not sure.
bubbalv29 said:
No, I'm using the battery that came with the phone. I'm thinking about getting a different battery to see if maybe that may be the issue, but I'm not sure.
Click to expand...
Click to collapse
I Googled searched your problem and using an aftermarket battery was the only thing that came up. I wonder if your battery is moving a little bit and loosing contact. Mine fits really tight so maybe not.
Try cleaning your battery terminals and slip a piece of paper under the bottom of the battery so it sits tighter against the contacts.
ryant35 said:
I Googled searched your problem and using an aftermarket battery was the only thing that came up. I wonder if your battery is moving a little bit and loosing contact. Mine fits really tight so maybe not.
Try cleaning your battery terminals and slip a piece of paper under the bottom of the battery so it sits tighter against the contacts.
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I'll try that, but I really don't think that's the problem seeing as my battery fits rather tight as well.
Hello all, I am here to see if anyone can break this down for me.
Recently my phone's battery status has been, well, acting weirdly. For instance, let's say the phone says it has 36% left, shut it down, turn it back on, it says it has 24% left, but then a minute later zoom back up to 32%. This got me wondering if it was my battery depleted. The phone it's self is over 1 and a half years old. Possibly 2, so it wouldn't be surprising to see it is depleted.
Even if it isn't depleted, what's with my phone dying in 2-4 hours with Data Connection on? I mean, when it's on Airplane mode it hardly uses any battery at all, minus 5% in 6-8 hours of on-time. But with the mobile data connection on it uses 30-40% in 1 hour. This is strange.
The photo describing my issues above are included. You will notice a huge drop and spike back up, this is where the battery says it is at a high percentage then goes down 5-12% then back up. Before it was only 5%, but as time went on this difference got bigger. Now it's 5-15% of battery lost.
In one instance I have the battery at 17%, then all of a sudden it drops to 11% seconds after taking the 17% screenshot. You can also notice the huge drop in the history. Can someone describe what's happening?
thehumanslayer12 said:
Hello all, I am here to see if anyone can break this down for me.
Recently my phone's battery status has been, well, acting weirdly. For instance, let's say the phone says it has 36% left, shut it down, turn it back on, it says it has 24% left, but then a minute later zoom back up to 32%. This got me wondering if it was my battery depleted. The phone it's self is over 1 and a half years old. Possibly 2, so it wouldn't be surprising to see it is depleted.
Even if it isn't depleted, what's with my phone dying in 2-4 hours with Data Connection on? I mean, when it's on Airplane mode it hardly uses any battery at all, minus 5% in 6-8 hours of on-time. But with the mobile data connection on it uses 30-40% in 1 hour. This is strange.
The photo describing my issues above are included. You will notice a huge drop and spike back up, this is where the battery says it is at a high percentage then goes down 5-12% then back up. Before it was only 5%, but as time went on this difference got bigger. Now it's 5-15% of battery lost.
In one instance I have the battery at 17%, then all of a sudden it drops to 11% seconds after taking the 17% screenshot. You can also notice the huge drop in the history. Can someone describe what's happening?
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Has the device been dropped or encountered any moisture? Sounds like it could be a Hardware/software problem....but like you said there could be a 50/50 chance that it is the battery Tho......there is replacement batterys you can purchase online and you can dissasemble the phone pretty easily to repair/replace the battery
nightevo89 said:
Has the device been dropped or encountered any moisture? Sounds like it could be a Hardware/software problem....but like you said there could be a 50/50 chance that it is the battery Tho......there is replacement batterys you can purchase online and you can dissasemble the phone pretty easily to repair/replace the battery
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I've dropped it a few times, but this was on soft terrain (EX: Bed, Pillows, etc.). I only dropped it twice on hard or rough terrain (EX: Kitchen Floor, Sidewalk, etc.) but it had a case on. I dropped it once on the floor of my kitchen and it impacted the right-lower corner of the phone, the case was severely chipped, and there is a noticeable graze (is what I can describe) into the phone where it impacted, when you feel your finger over it, you can feel the damage that happened. It was right under the microphone, but nothing was damaged (the phone was still working fine). The second time for some reason my muscles in my arms said "Nah, taking a break" (when I was giving my phone to my friend) and my hand opened and my phone went flying into the street (still with this hard case on, the same one that was chipped), I picked it up quickly and the back of the case was entirely scratched bad. It also impacted hard on the lower-left side corner of the phone, a chunk of the case broke off. But no damage was done to the exterior of the phone.
If by moisture you mean water (or any liquid), then yes. I have spilled water on it before, but not a lot, just a few drops. This was on the screen though, so I'm not sure if anything "would" happen.
thehumanslayer12 said:
I've dropped it a few times, but this was on soft terrain (EX: Bed, Pillows, etc.). I only dropped it twice on hard or rough terrain (EX: Kitchen Floor, Sidewalk, etc.) but it had a case on. I dropped it once on the floor of my kitchen and it impacted the right-lower corner of the phone, the case was severely chipped, and there is a noticeable graze (is what I can describe) into the phone where it impacted, when you feel your finger over it, you can feel the damage that happened. It was right under the microphone, but nothing was damaged (the phone was still working fine). The second time for some reason my muscles in my arms said "Nah, taking a break" (when I was giving my phone to my friend) and my hand opened and my phone went flying into the street (still with this hard case on, the same one that was chipped), I picked it up quickly and the back of the case was entirely scratched bad. It also impacted hard on the lower-left side corner of the phone, a chunk of the case broke off. But no damage was done to the exterior of the phone.
If by moisture you mean water (or any liquid), then yes. I have spilled water on it before, but not a lot, just a few drops. This was on the screen though, so I'm not sure if anything "would" happen.
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It's more than likely a software issue....kit Kat has bugs and one of them is battery drainage issues...lollipop 5.0.2 is in the integration stage as we speak and isnt far from the certification stage of being released...with the update is gonna bring a lot of enhancements and bug fixes including better battery life....also on kitkat one of the things that's helped me get way better battery life on my m7 is using power saver and only using WiFi and mobile data when needed...and when im making calls and text only I use extreme power saver.....now as far as the issue with the battery changing it's state of charge before and after the device is powered off and on sounds like a hardware or battery defect....it could just be a coincidence but to be safe I'd have a certified repair shop take a look at it and do an evaluation to see what May or May not be wrong with it! If you need any help or have questions please pm me!!!!
nightevo89 said:
It's more than likely a software issue....kit Kat has bugs and one of them is battery drainage issues...lollipop 5.0.2 is in the integration stage as we speak and isnt far from the certification stage of being released...with the update is gonna bring a lot of enhancements and bug fixes including better battery life....also on kitkat one of the things that's helped me get way better battery life on my m7 is using power saver and only using WiFi and mobile data when needed...and when im making calls and text only I use extreme power saver.....now as far as the issue with the battery changing it's state of charge before and after the device is powered off and on sounds like a hardware or battery defect....it could just be a coincidence but to be safe I'd have a certified repair shop take a look at it and do an evaluation to see what May or May not be wrong with it! If you need any help or have questions please pm me!!!!
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Thanks! I sure will do what you said, I'll take it to AT&T's Hardware Department so they can check it out. And Android 5 is coming to the M7?