Some one please help, have a big problem on my hand :( - Xperia Tablet Z Q&A, Help & Troubleshooting

I just got my first tablet today, and when i tried to connect the tablet to my computer, my computer just install the Sony Pc solfware and never detected the tablet. if i put the tablet in MSC then my PC will see it BUT only seeing the memory card. could any one help me ?

Do you see PC Companion pop-ups when you plug in the cable?
xatlx said:
I just got my first tablet today, and when i tried to connect the tablet to my computer, my computer just install the Sony Pc solfware and never detected the tablet. if i put the tablet in MSC then my PC will see it BUT only seeing the memory card. could any one help me ?
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Click to collapse

ngvuanh said:
Do you see PC Companion pop-ups when you plug in the cable?
Click to expand...
Click to collapse
Yes i did, i have also installed The PC Companion solfware

You should install Media Go too.

ngvuanh said:
You should install Media Go too.
Click to expand...
Click to collapse
I have and my computer still doesnt recognized it
Now my Sony PC Com. is saying My (null) is connected

Related

x10i device malfunctioned

when i connect my phone to my pc i dont get any notification on my handset and pc tells me the device is not recognized or the device has malfunctioned any ideas
i'm using w7 64, have the latest pc companion and my handset has 2.1 global.
any help greatly appreciated
chronic
edit - forgot to mention it charges fine via plug.
no ideas?
did you try to mount your sc card?
is pc companinon software still installed on your phone?
did you try to change usb port ??try to connect dirictly to mother board panel not the front usb hubs if it doesn,t work maybe the use cable you are using is corrupted one
asterix005 said:
did you try to mount your sc card?
is pc companinon software still installed on your phone?
Click to expand...
Click to collapse
How do I check this??
I have tried all usb ports and a different pc, I will try another usb cable
i've tried reinstalling pc companion on my pc, and a new usb cable... how do i check if i have pc companion software on my phone as i dont get any notification when i plug my phone in.... ?
thanks
chronic

[Q] Help me, i cant connect X10i with my PC (Win7 pro 64bit)

i downloaded SE PC companion, but i cant connect to my PC to updrage Android 2.1,
PC notice: USB device not recognized
you have to mount it.
a2ha said:
you have to mount it.
Click to expand...
Click to collapse
how can i mount it? my X10i doesn't show that.
a2ha said:
you have to mount it.
Click to expand...
Click to collapse
Incorrect. You shouldn't mount the Phone for flashing. There you need to be in Flash Mode (Pressing the back button while powering on the device).
I'll go for the obvious, have you tried reinstalling PC companion? If is says device not recognised it could either be damaged (phone or usb port) or the drivers haven't installed properly (more likely).
So try a different usb port and go though the steps on PC companion and connect the phone only when it tells you to and it should install the drivers correctly or try going though the repair phone procedure without the phone connected (gives instructions). Think it installed different drivers for flashing.
same problem do you find solution
try this
try to download a driver named SEMC_Signed on your pc
after that connect your mobile
before you install this driver go to Mycomputer right click choose Manage then from the new screen choose device manager after that choose Universal Serial Bus, Uninstall any driver related to SE
Hope it works with you as it works with me
i dont know hoe to upload the file SEMC_Signed here
I've got the very same problem, although a bit more advanced. It started out this way then the phone stopped being able to charge too.
It's the USB port and something to do with the solder joints not being very good/strong enough to the main board and pulling off, especially on earlier models of the phone.
It seems to be a very common problem too with the only options being repair to the port and mainboard or replacement of the phone.
I'm awaiting my new phone right now.

Help needed with driver

Hello,
I need help here. Everytime I flash ANY new rom then when I connect my usb it won't do anything,it doesn't ask if I want to mount,charge or whatever and my pc does not recognize it asking for a driver, but when I am on SE stock rom it works fine and it's pure annoying me.
[The only way it detects my phone is on xrecovery and pressing mount usb storage]
I reinstalled PC companion and nothing.it just says there is an update and asks me to do it and it takes ages..
you should shutdown your phone and press back button and connect your phone to computer...
zjhjack123 said:
you should shutdown your phone and press back button and connect your phone to computer...
Click to expand...
Click to collapse
No, that is not the problem even if I do that it will just boot normally.I tried connecting it to another pc and it recognizes it OK also installs the drivers.
The other pc is W7 32 bit, mine is 64.I think I have a problem with the usb's drivers but I can't figure it out yet how to solve it apart from reinstall the drivers.
Any help will be appreciated!!
Install SE Update Service, and it'll install the drivers for you.
I got it installed, but I had enough by having several BSOD when I reinstalled all the usb drivers,(wtf), almost lost the OS, don't know why, I managed to boot, so i'm going to format my pc and install windows again. Thanks
nanodroid said:
I got it installed, but I had enough by having several BSOD when I reinstalled all the usb drivers,(wtf), almost lost the OS, don't know why, I managed to boot, so i'm going to format my pc and install windows again. Thanks
Click to expand...
Click to collapse
Uninstall SE Updated, reboot PC, install SE Update... No need for formatting.
I had to do it, all my USB drivers were just F**d,no matter what I connect to the pc, it won't recognise it and ask for a driver..I don't know the cause of this, maybe I pushed it too much.everything is working now.
Is it possible for the OP's to close their own thread? I just don't need it opened,it would be good if you could do it to help admins.

[Q][HELP] Xperia P won't connect with PC (Charging only)

My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Try unticking "Enable USB Debugging" and then connect your phone to your PC. With PC companion installed your phone should normally be recognised by Windows.
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
Install XP drivers from Flashtool. Also install fastboot drivers from flashtool.
Here's the steps:
1.) Open Flashtool
2.) Open Fastbootmode in FLASHTOOL, (from the thunder icon)
3.) Connect your device in fastboot mode
THIS STEPS SHOULD BE DONE FAST
4.) After connecting your device, select Reboot into fastboot mode (via Fastboot) from the Fastboot Toolbox, (right side)
5.) Congrats, you are now in fastboot, flash any kernel you want with autoroots.
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
i had the same problem... when i try to connect it says no device detect. i was using go launcher but when i used the original xperia launcher and closed the go launcher.. the pc companion detected my phone.. not really sure how that worked.. but it did.. >____< it was hard to follow the technical solution in the internet.. so im glad my problem was simple as that.. just check if you had the original xperia settings.. and try to connect to pc.. hope it works for you too!
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
You should choose "Let me pick a list of device drivers from my computer" and find your phone driver that you installed before.
Sony Xperia P Nt connecting pc charging only
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
Try another USB cable
ChikeD said:
Try another USB cable
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Click to collapse
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..
thirupathiji said:
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..
Click to expand...
Click to collapse
Could be the port then. Definatly seems there is no data connection
ChikeD said:
Could be the port then. Definatly seems there is no data connection
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Click to collapse
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
The port is where you plug the USB cable into. It's probably damaged.
ChikeD said:
The port is where you plug the USB cable into. It's probably damaged.
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Click to collapse
How to change the port.? s u think correct.
thirupathiji said:
How to change the port.? s u think correct.
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Click to collapse
Unfortunately the port is part of the main board and cannot be replaced
I've seen at least one forum member that reported to fix his port by pulling the contacts with a needle, though I would not recommend it at least untill you have confirmed this is in fact the problem, at service or lab/store.
thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
My Phone is connected to pc.No driver installation what is the problem?
Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)
edwardenglish said:
Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)
Click to expand...
Click to collapse
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...
thirupathiji said:
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...
Click to expand...
Click to collapse
What exactly do you mean?
Do you want to know how I installed it on the phone? Then you should look for some tutorials, there are plenty.
Or do you want to know if it is actually working? I can tell you, it is, don't know why you wanna get a video or screenshot, because its actually not really realated to the thread's topic
thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
same thing happening with my Xperia S :crying::crying:
if u find any solution plz tell me
Any news about this problem? Im facing exactly the same problem.
The phone works, but no USB connection. I cant enter in fastboot, nor flashmode, or whatever.
Tried all trick described in XDA, (rubber band, full charge, full discharge, etc...)
Factory reset doesn't help too.
update:
I have been using the phone without usb Connection ability for a while now and transferred data files via wifi-app on my computer when I needed to.
Eventually the phone died yesterday, because it is not charing anymore ;(
First it started like this:
I had the charger plugged in and it recognized it, showing the flash icon within the battery icon. But nothing actually happened, in fact, the battery kept draining.
So i tried differend chargers and cables but nothing worked. I wasnt able to prevent the phone's battery from completely depleting. Now, the phone won't turn on anymore and when I plug in the charger, the red Status LED will turn on for about 5 minutes, then it turns off again and nothing happens. I can repeat that but i figure, the battery is not getting any energy from the charger
Does anyone know how to fix this, yet?
The phone is slightly over 2 years old...

tablet z cant connect to PC

Hey guys i just got my tablet z a few days and i need some help please!
I tried to connect my tablet z to my laptop, but Im having some problems. My laptop only recognise SGP311 and wouldnt let me to looks open files and putting music to my tablet z. The weird thing is I have installed the Sony PC companion from tablet z when I first connect the tablet to my laptop via usb! BUT it wouldnt let me do anything else! I tried different connection mode, if I use MSC, it will ask me do I want to install Sony PC companion, and if i press skip then it wont do anything, when i press yes it just runs the installation program only. I tried with MTP by laptop wouldnt connect at all. My computer wont even response with this mode... Do I need to install special tablet z drivers for it or is there a problem with my tablet z? Im using a win 7 x64, and all my usb ports are working properly...:crying:
Try connecting it in debugging usb mode. Or try different usb port.
The question is why cant it connect on MSC (mass storage) i mean i've used other program like usbmassstorage (for my SG II ) it works but it wont work with this tablet why?
dhruvaz said:
The question is why cant it connect on MSC (mass storage) i mean i've used other program like usbmassstorage (for my SG II ) it works but it wont work with this tablet why?
Click to expand...
Click to collapse
Im having the same problem. Ive installed the companion software, made sure its updated, turned on usb debugging and still nothing
Try uninstalling the pc companion.. And reinstall it again..
Sent from my SGP311 using J.A.R.V.I.S

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