what happened to my DX? - HTC Desire X

Today suddenly my phone screen became as shown in pics. Please see the pictures. I doubted that a small amount of my sweat went inside. I dried the phone totally nearly 6 hours. any suggestion to get back to original clean screen?

You should have to visit Care Centre immediately after relocking ur bootlodder, if u root ur desire x

sureshkadiri said:
Today suddenly my phone screen became as shown in pics. Please see the pictures. I doubted that a small amount of my sweat went inside. I dried the phone totally nearly 6 hours. any suggestion to get back to original clean screen?
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Click to collapse
The screen is inside is damaged, maybe too much pressure was put on it, but the digitizer didn't break, if you haven't unlocked it send it back for repair
Sent from my HTC Desire X using Tapatalk 2

my phone is rooted and relocked. it comes under warranty?
Sent from my HTC Desire X using xda app-developers app

sureshkadiri said:
Today suddenly my phone screen became as shown in pics. Please see the pictures. I doubted that a small amount of my sweat went inside. I dried the phone totally nearly 6 hours. any suggestion to get back to original clean screen?
Click to expand...
Click to collapse
I have seen plenty of cases like this,,that's clearly water (or sweat), time to take your device to service center...

will it come under warranty? my phone is unlocked botloader.
Sent from my HTC Desire X using xda app-developers app

does anyone know the approximate price for HTC desire x need screen replacement?
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Relocked is different with Locked, isn't it ?
Will the care center fix phones for free even through they're Relocked ?
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monitorstudioworker said:
Relocked is different with Locked, isn't it ?
Will the care center fix phones for free even through they're Relocked ?
Sent from my HTC Desire X using xda premium
Click to expand...
Click to collapse
Relocked is different from locked.
They won't charge you if you're lucky.
I was an unlucky one though. They charged me for replacing my fried wifi module.
navmad

My device was relocked and they refused to repair it without charge. Said the warranty was void. T-Mobile Poland. Even worse, they said the motherboard needed to be replaced but didn't even bother to check what was wrong. I fixed the thing myself with a piece of paper (loose SIM-card slot). I felt like they wanted to rip me off...

Related

View died... HTC repair

My View has completely died. Just went to turn it on one day and it won't respond at all. Of course it's S-off and can't even do an
RUU. Anyone know if HTC will repair it even if it's rooted? I don't know how extensive they test completely bricked devices.
Sent from my SPH-D710 using xda premium
abhaxus said:
My View has completely died. Just went to turn it on one day and it won't respond at all. Of course it's S-off and can't even do an
RUU. Anyone know if HTC will repair it even if it's rooted? I don't know how extensive they test completely bricked devices.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
My Flyer was rooted with a custom ROM and they fixed the LCD that was out for free. It was still s-off when I got it back. Give them a call. They have a super fast repair process. Mine was an 8 month old Tech4Less refurb and they treated me like I paid full price. Be sure to post your experience.
I had this happen to me. If you have not tried this yet I suggest plugging it in for an hour or so. I was then able to boot into recovery.

AT&T warranty department and relocked bootloader

So long story short, my HOX+ broke and the touch screen stopped working. I rejoiced the bootloader and RUUed it but HBoot had the 'Relocked' flag... Has anybody else been in this situation and been charged?
I sent it in via their mail return service.
Thanks,
IE
Sent from my HTC One X+ using xda app-developers app
Just got mine back from repair. I didn't even take the time to re lock the bootloader or flash the stock ruu. They are going to completely disassemble your phone to determine the cause of the failure. Mine was obvious, I broke the screen. Once they determine the cause they will send you a quote or "repair" it under warranty. By repair I mean they are going to send you a new phone. Having the phone unlocked should play no factor in your case unless they determine the cause to be directly related.
Sent from my HTC EVARE_UL using xda app-developers app
dantegl36 said:
Just got mine back from repair. I didn't even take the time to re lock the bootloader or flash the stock ruu. They are going to completely disassemble your phone to determine the cause of the failure. Mine was obvious, I broke the screen. Once they determine the cause they will send you a quote or "repair" it under warranty. By repair I mean they are going to send you a new phone. Having the phone unlocked should play no factor in your case unless they determine the cause to be directly related.
Sent from my HTC EVARE_UL using xda app-developers app
Click to expand...
Click to collapse
Hahaha 'i rejoiced the bootloader' relocked** isn't HTC stock swipe horrible?
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Irish Enigma said:
Hahaha 'i rejoiced the bootloader' relocked** isn't HTC stock swipe horrible?
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Click to expand...
Click to collapse
glad i fixed mine didnt send it back sent replacement back but at&t will send u a replacement phone u just have to cover ur tracks as much as u can u never hear back from them..sent back a few in my day...lol
I'm on my third warranty phone. Have bad luck. First one I re locked and got replacement with no issues and the second one I sent it off with a custom rom and it was fine lol. They never gave me any issues

Advice please, Blown Top speaker...

Hello, i just wanted to ask some advice. I just got my htc one a little over a week ago with tmobile. When i got home the first thing I did was unlock the bootloader and install cwm recovery. Just last night i started to notice my top speaker was making horrible crackling noises and i realized the speaker was blown. What should i do about getting this fixed? I assume that no matter what I do at tmobile they will try and blame it on the bootloader being unlocked, and i am worried that htc will do the same. Has anyone had to deal with anything like this? Any adivice would be greatly appreciated.
adezd00 said:
Hello, i just wanted to ask some advice. I just got my htc one a little over a week ago with tmobile. When i got home the first thing I did was unlock the bootloader and install cwm recovery. Just last night i started to notice my top speaker was making horrible crackling noises and i realized the speaker was blown. What should i do about getting this fixed? I assume that no matter what I do at tmobile they will try and blame it on the bootloader being unlocked, and i am worried that htc will do the same. Has anyone had to deal with anything like this? Any adivice would be greatly appreciated.
Click to expand...
Click to collapse
I would unroot it and try to lock it back. I don't think it was because of you rooting it since we dont even have SOFF to begin with. I would contact HTC about it and if they noticed it argue with them that you unlocking it couldn't have possibilty done that and it was a hardware problem on their side
1 year warranty call HTC n u also have insurance on ur phone so just call HTC or return to tmbile where u got it n just don't tell them is rooted or unlocked they won't check that
Sent from my HTC One using xda app-developers app
invisiblefire101 said:
1 year warranty call HTC n u also have insurance on ur phone so just call HTC or return to tmbile where u got it n just don't tell them is rooted or unlocked they won't check that
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
HTC on the other hand and Samsung both now require to send device in first before you get a replacement sent ,they figure let them determine wether the owner is wrong right or at fault .
So HTC will see that it's been tampered with because when u relock the bootloader it will never say just locked again it will say relocked
No way around that .
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Or just to make sure run a test on ur phone to make sure ? I heard this usually fixes it
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test??
invisiblefire101 said:
Or just to make sure run a test on ur phone to make sure ? I heard this usually fixes it
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What test is this that you speak of? I would love to try it. Thanks
I think it's *#*#3424#*#* is diagnostics program and can run speaker tests from there.
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ckoadiyn said:
I think it's *#*#3424#*#* is diagnostics program and can run speaker tests from there.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Exactly just click on more and they're should be an option for it
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HTC One shuts off

Newbie here. Recently got the HTC One and started using it.
Everytime i take a picture with the flash or put the phone on loudspeaker, the phone will shut off itself and i have to manually power it back up. It also was doing this even when not in use.
I was wondering what can be causing this,
That's some sort of defect and you should get a warranty replacement
Sent from my HTC One using Tapatalk 4
Thanks man.
Just actually called in to HTC and they told me re install the rom and if that doesnt work they will do the ticket for warranty.
Why not use at&t?
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Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
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dcemtp1 said:
Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
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Click to collapse
even if i was not the original owner of the phone?
I heard good and bad stories from that particular situation, some say it's possible but it's hell. Give it a try and do not be specific, but it's based on when the phone was bought from them so it's pretty unlikely.
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javishm said:
even if i was not the original owner of the phone?
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Click to collapse
I believe the warranty is on the phone and not the ownership. If your account is in good standing, they should warrant the phone. And yes it will be a refurbished one.
Sent from the "ONE" phone for me

Big problem with my One X+!! :(

Hi people,
i write here because i have a big problem with my Htc One X+, Internetional version....
Two weeks ago, i broke the screen of my phone.. Had the last official firmware, whitout unlock and root..
I bought from etrade site, a screen, the Sharp model for HTC One X+...
Yesterday arrive the shipment, but when i assembly all the phone, the touchscreen doesn't work... I write immediatly to the Support, but after 2 hour, the screen start to work! But it continue to have lock and crash, and i had to lock the phone and relock to can use it..
Yesterday evening, the phone was K.O. Don't want to work...
I can see everithing, but the touchscreen doesn't work.. I try to do a factory reset, but nothing change.. Now i unlock the bootloader, and i put a recovery, but without touchscreen i can't use the recovery!!
What's the problem for you? Can be the screen the problem?
Thank you to all, and sorry for my English..
U should start with checking the digitizer conection. Screen and digitizer have different conections usually so one can work the other can't . Open the phone up and check the plugs are they in the right position are they fully pluged in .
Sent from my HTC One X+ using xda app-developers app
grigoriisi said:
U should start with checking the digitizer conection. Screen and digitizer have different conections usually so one can work the other can't . Open the phone up and check the plugs are they in the right position are they fully pluged in .
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Just do it, everything is ok... But why he worked with crash, and then it completly stop?
grigoriisi said:
U should start with checking the digitizer conection. Screen and digitizer have different conections usually so one can work the other can't . Open the phone up and check the plugs are they in the right position are they fully pluged in .
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Its probably compatibility issue.
Sent from my HTC One X+ using xda app-developers app

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