My main account connects fine with Nexus 7,Samsung Note, but 'cannot connect to the Google servers on the Ultra...despite wiping and clearing about everything, hard resetting...no result.
Have to use another account that unfortunately doesn't have many of my paid apps/services.
Anyone have any suggestions?
Thanks
Related
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
Hey,
I have a Huawei Honor 2 [U9508B 2GB RAM model] running EMUI B628.
I seem to be getting very strange syncing errors since my update. ALL google apps except for Play Store do not want to sync with Google, except on some very strange and rare occasions. I need to be able to access Gmail on my smartphone. It's one of my most important apps, but Gmail cannot sync properly, often staying at the Waiting for Sync screen for weeks on end.
I have tried reflashing my phone, but that was only a temporary remedy. The problem continued a mere 2 days after reflash.
Because I cleared the Google Framework Services data, YouTube is no longer connected to my account, so when I tap sign in, "There is a problem with your network" pops up a mere millisecond later.
Stuff I have tried:
1. Disable and re-enable auto sync a million times
2. Tap sync now a billion times
3. Remove account and re-add it. (I have only tried this once, but when I did, I couldn't sign in. it just said "couldn't sign in - couldn't establish a reliable connection to the server")
4. Clear the data of anything google
5. Clear cache and dalvik-cache in recovery
Is there anything else I could try? I've had this phone for just two months. I'd hate to go out and buy another phone.
Thanks!
Hi (i know that i posted this in general android, but some may not read that)
I just got a new phone (Xperia Z Ultra (yay!)), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks
If it doesn't work on Stock, CM and PA, there's clearly something going on with your account. Did you change some account settings that you can't remember? Did you change your password after you logged in on your Ultra?
I didn't change the password.
And i'm pretty sure no google settings where changed.
I worked fine when i set the device up for the first time yesterday.
But yesterday evening i flashed PA and logged in, and nothing has been working since.
I have already tried removing my 2 factor authenticator, resetting the device and then logging in again. Also did the same just changing my password instead.
Also on PA and CM i tried a couple of different google apps
and i tried logging in on both wifi and 4G
Try this.
Still has the sync error :-S
To make things even worse, i just tried logging in with my second google account, and everything sync and works just fine
Huh.. It's pretty clear that you're not the first one to have this problem (according to Google search), but I have no idea what's going on. It could be a fluke on Google's servers, so wait until tomorrow or later today and try again.
Sent from my Z Ultra, using XDA Premium 4
Make sure your system time and DATE are correct. That should fix it.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Thanks for all the help guys, iv'e contacted google and made a case.
Because everything except gmail has stopped working for me.
I'm unable to sign into chrome on my computer, Google Drive stopped syncing, i can't sign into Feedly (uses google authentication) and so on...
So wish me luck!
EDIT: YES! i just fixed everything, i just revoked every single thing under "Connected Sites, Apps, and Services"
Hello everybody,
I am having some problems with hangouts on my Nexus 5 and also on google plus website so not sure what the problem is but I get an error when I am trying to access the app wich say it "couldn't connect to the server" and I tried to factory reset the phone removing and re-adding the account restarting the phone, I also deactivated both hangouts and google play services and tried to reinstall the apps but nothing seems to work.
The phone is not rooted and everything is standard as the Nexus 5 arrived.
Now what I did before this error appeared is that I added gmail to my google account, before I used just an email from another host so not sure if this has something to do with it?
I also created a new google account and hangouts worked with that account but still not with my real google account.
Anybody that have any solutions to my problem?
Hi All,
I recently I upgraded my phone, and restored my account to it. No problems, all fine bar one thing.
I used heart trace and sleep to connect to my Google fit account to sync data, however for some reason I am unable to relink the accounts. Whenever I try to connect them, I get to select the Google account to use, but then all I see is a white box with it trying to load content, and it never changes from this until I cancel the account linking screen.
I have tried clearing the data for the fit app to see if this would help and removed both existing app links. Nothing seems to work.
Any ideas? Thanks.