Hi, please bear in mind I am not an expert in repairing phones when replying!!
I have a Samsung S3 which is just stopping at the Samsung logo rather than booting up...
I have looked around the net & this forum and tried , holding the power, home & vol up button ...
but nothing happens..just still get the Samsung logo.
If I hold the power, home and vol down I do get custom os message.
The phone has a cracked screen.(which still works fine)...I am not bothered about the phone
as I have purchased a new one, but there are some photos and some contacts details I would really like to
try and recover...is there any hope?
Any help or advice (in laymans terms!) really appreciated.
rvirne his
No one got any suggestions??????
danny321 said:
Hi, please bear in mind I am not an expert in repairing phones when replying!!
I have a Samsung S3 which is just stopping at the Samsung logo rather than booting up...
I have looked around the net & this forum and tried , holding the power, home & vol up button ...
but nothing happens..just still get the Samsung logo.
If I hold the power, home and vol down I do get custom os message.
The phone has a cracked screen.(which still works fine)...I am not bothered about the phone
as I have purchased a new one, but there are some photos and some contacts details I would really like to
try and recover...is there any hope?
Any help or advice (in laymans terms!) really appreciated.
Click to expand...
Click to collapse
I'm not an expert at it either but I feel your panick. We have all been there once or twice. How did you flash the ROM. Clockwork or twrp?
Sent from my SCH-I535 using XDA Premium 4 mobile app
Related
Hi is was trying to flash clockworkmod through rom manager and the phone wasn't in the options so i randomly selected an option. I then powered my device off and now it wont turn back on I tried holding the power and the volume down, the power and the menu and all three but the phone just wont show any signs of life. I connected to my pc and still nothing. Please help im very new to this.
Thanks
Sorry to say it, but you've bricked your phone by installing an unsuitable recovery.
A lot of people have done this, and I haven't seen any fixes to this.
Oh God I should not have done something stupid like that. I guess ill have to live with it. Thanks for the reply anyway
Sent from my HTC Desire using XDA App
Hey guys,
I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!
Unfortunately you have only this two choices ...
Factory reset or Sony (dealer) warranty ...
andrews1469 said:
Hey guys,
I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!
Click to expand...
Click to collapse
I was having wifi issues after rooting and did a factory reset solving my problem. If you don’t have that many apps on your tab I'm pretty sure it will fix your problem. Since you haven't rooted your devise then you should be fine calling Sony tech support if the factory reset doesn’t fix the boot loop.
Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!
Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.
factory data reset
with the tablet off you need to press and hold the volume + button and then press and hold the power button. keep holding both buttons and when you see the sony logo release the power button only. once you get the android system recovery mode you release the volume button and use the volume + and - to navigate the menu and quickly press the power button to make a selection. before you do the reset try this: access the recovery mode and select restart and cancel, your tablet might boot normally.
andrews1469 said:
Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!
Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.
Click to expand...
Click to collapse
If you are unable to enter stock recovery I would think you will probably have to contact Sony. Even if you have adb I don’t think you would be able to do anything because your devise is not rooted. Someone correct if I am wrong.
I believe you are right.
I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?
andrews1469 said:
I believe you are right.
I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?
Click to expand...
Click to collapse
Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.
Judah001 said:
Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.
Click to expand...
Click to collapse
I am good at that! Thanks for the advice!
andrews1469 said:
I am good at that! Thanks for the advice!
Click to expand...
Click to collapse
lol for sure and good luck.
My Solution
I just had this problem, what I did was..
when on the Sony logo I took out my SD card>unplugged power>did a hard reboot>waited about 30sec>then powered the tablet on and it booted normally.
I hope this was somewhat helpful
My Tablet have the same issues. It goes to Sony Service Center. I think is a shame for Sony, because the tablet is 8 months old. That is not quality.
Sent from my GT-I9100 using xda app-developers app
Sony Firmware update
Since I had the lockup on the Sony logo, I have received firmware update 4.0.3 Rev1a I haven't had the problem again yet.
what happened with you can you help me
i have the same problem
thank you ....
Have you tried using a paper clip and reset yet? Worth a shot before staying on hold with Sony.
http://www.youtube.com/watch?v=Vj19eadof3I
Hope it helps.
Hey all! Im new to xda-developers I decided to post here because I honestly got alot of help from here already. So anyway, here goes....I used ODIN to flash a new firmware onto my GS2(i9100) and all went well..got the green "PASS" box and whatnot.
Shortly after the phone rebooted but here is where my problem starts. The phone is stuck on the "Glowing S" screen (Picture of a large S animating/changin colours and Samsung Galaxy SII written at the bottom)
It has been sitting here for nearly an hour now. I have tried pressing and holding the power button and battery pulls but to no avail.
I can enter ODIN mode (vol - , HOME, POWER) but I cannot get into recovery. Everytime i press (VOL+,HOME,POWER) the green android robot just sits there for maybe 5 secs and then the phone reboots and gets stuck AGAIN >_<
I don't know what to do Its ok if i need to wipe my data etc bcuz i got backups
My concern is getting my phone in working order again and ASAP because I need my phone for my work
If you can get into download mode just re flash the ROM again, the same thing happened to me and this fixed it
Sent from my GT-I9100 using xda app-developers app
Obagleyfreer said:
If you can get into download mode just re flash the ROM again, the same thing happened to me and this fixed it
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I reflashed a million times (ok 7 times really) but same thing
i reallly REALLY dont want to hear my phone is bricked :/ if i cant sort it out i would carry it in to the local store but they gave me an estimated time of 3 weeks because the owner would be out of town :crying:
Probably just needs a factory reset.
Next time list the firmware(s).Thats more important than an owners holiday arrangements.
Similar problem
My phone is stuck after the Samsung galaxy S2 screen. I took it to the service center but no luck. They said I ll have to flush the software privately because it was bought in Singapore (overseas model) and India software doesn't work or change my complete board to an India board. Any idea on how I can go about fixing it ?
get into recovery & clear data/cache
Hi guys.... I am newcomer here.
I have a problem with my Samsung GT-P6800.
It cannot boot and stuck at Samsung logo. I previously had the same problem but at that time I was able to fix it through pressing the power button + volume up (if i am not mistaken) and I could reinstall the android, even though I had to wipe all data on it. This time, there is no such option like that. It just said "updating something" and returned to the logo and it cannot be turned off. When the power is turned off, it will be back on with the logo ''Samsung Galaxy Tab 7.7" until the battery runs out. When I press the power button + volume down, it said something like "custom ROM" and "downloading" but nothing happened. I really get frustrated because of this problem, since I don't know anything about rooting, flashing, or things like that, and i had never tried it before.
Yesterday I brought it to Samsung Center. The problem is, I bought this Tab in Barcelona last year and now I am in Indonesia. The staff there explained that there is no guarantee that the gadget can be fixed. There are only two possibilities, either can be repaired or totally dead. Samsung hardware and software from Europe and Asia are different and they do not have access to the software for Samsung EU region.
I really feel desperate. Is there any way to fix the problem? Can it be fixed by flashing, rooting, etc.? I would greatly appreciate your help! Thank you.
Hi guys, I'm sincerely apologizing if this is the wrong place to open a thread about something like that, I couldn't figure out where else to write down my issue. I've been told here are people that know the most about devices and that someone might be able to solve an issue I got with my Samsung s6 Edge. The samsung support has been not helpful at all and it's either sending it to them to repair it and loose all my files or at least before doing that at least trying to save some of my personal files. The problem yet is that I can't even get into my phone. I was charging it at night and suddenly I saw a flashing Samsung Logo on screen with a blue LED that flashes as well. So the device had to be turned itself off and then it was restarting but it couldn't get pass the 2nd SAMSUNG loading Screen and got stuck. That's all. From then on I wasn't able to do anything with it. First I thought it may be making some updates, but then again I turned off my wifi before going to sleep. So that can't be the case. I waited hours, because I was hoping it might get pass it at some point but it didn't. While waiting I looked up tutorial to fix it but nothing seemed to work out and then I called the samsung support which basically just told me to turn it on and off without any real solving advice. So here I am. desperate to just save up the last photos and that's it. Does anyone know a solution that won't mess with my guarantee.
Thanks for reading if you made it up to here,
Erika
EriBerry said:
Hi guys, I'm sincerely apologizing if this is the wrong place to open a thread about something like that, I couldn't figure out where else to write down my issue. I've been told here are people that know the most about devices and that someone might be able to solve an issue I got with my Samsung s6 Edge. The samsung support has been not helpful at all and it's either sending it to them to repair it and loose all my files or at least before doing that at least trying to save some of my personal files. The problem yet is that I can't even get into my phone. I was charging it at night and suddenly I saw a flashing Samsung Logo on screen with a blue LED that flashes as well. So the device had to be turned itself off and then it was restarting but it couldn't get pass the 2nd SAMSUNG loading Screen and got stuck. That's all. From then on I wasn't able to do anything with it. First I thought it may be making some updates, but then again I turned off my wifi before going to sleep. So that can't be the case. I waited hours, because I was hoping it might get pass it at some point but it didn't. While waiting I looked up tutorial to fix it but nothing seemed to work out and then I called the samsung support which basically just told me to turn it on and off without any real solving advice. So here I am. desperate to just save up the last photos and that's it. Does anyone know a solution that won't mess with my guarantee.
Thanks for reading if you made it up to here,
Erika
Click to expand...
Click to collapse
Hey
1st did you use google photos and enable syncing? If so all pics will be saved in the cloud.
2nd the only fix is to do emergency firmware restore via Samsung smart switch. It won't mess with your guarantee but you will lose all data on the phone.
3rd you can manually flash the stock firmware with Odin.. Doing this you will lose your guarantee and all data.
Before you do anything power off the phone. Then when off hold home, power and vol up. It will boot to recovery menu... Press wipe cache partition then reboot phone. See if that works.
If not hold only vol down and power.... As soon as it boots release power and continue holding vol down until its fully booted up on home screen.
Let me know how you get on
callumbr1 said:
Hey
1st did you use google photos and enable syncing? If so all pics will be saved in the cloud.
2nd the only fix is to do emergency firmware restore via Samsung smart switch. It won't mess with your guarantee but you will lose all data on the phone.
3rd you can manually flash the stock firmware with Odin.. Doing this you will lose your guarantee and all data.
Before you do anything power off the phone. Then when off hold home, power and vol up. It will boot to recovery menu... Press wipe cache partition then reboot phone. See if that works.
If not hold only vol down and power.... As soon as it boots release power and continue holding vol down until its fully booted up on home screen.
Let me know how you get on
Click to expand...
Click to collapse
Thank you very much for trying to help me! unfortunately the sync wasn't on and none of those pictures I'm trying to rescue were saved. Learned my lesson tho and will make sure to always have it on from now on. As for now the solution didn't help. After following your good advice my phone decided not to go with it and brought me back the same flashing samsung logo and blue light. :/
EriBerry said:
Thank you very much for trying to help me! unfortunately the sync wasn't on and none of those pictures I'm trying to rescue were saved. Learned my lesson tho and will make sure to always have it on from now on. As for now the solution didn't help. After following your good advice my phone decided not to go with it and brought me back the same flashing samsung logo and blue light. :/
Click to expand...
Click to collapse
Sorry to hear that :/ what exactly did you try? The wipe cache? If you want step by step instructions to flash stock firmware I'll be happy to help. Either that or take it to Samsung with your guarantee.