[Q] *CRACKED*Screen* What are the Options? - HTC Droid DNA

DNA fell out my shirt pocket, landed on the edge and of course shattered. First drop ever.
There's glass on Amazon and ebay for about $15
Then there's glass and LCD together about $70
I've seen the videos and read the articles and they're somewhat conflicting?
How difficult is it realistically to change the screen myself AND get it back together.
I also had the idea of using it to a repair facility at the mall.
Question is address those prices reasonable for a quality screen?
What's the best way to fix the phone reasonably?

Glass and LCD together is what you want because of the design. The glass and LCD basically become a single piece. If you do just the glass you may have issues with the LCD not properly adhesing and therefore appearing further from the glass. Sometimes the digitizer will have issues after that. Best to spend more money and get both pieces pre-constructed.

Sucks dude, i did mine yesterday. First drop, BAM, right on the corner. Shattered it. I got geek squad at best buy, way better than assurion. No deductible. Broke screen, throw out some sim card issues, brand new dna on the way. Its on back order thougg. Not here in 2 weeks, get free pgone equal or less than dna full price. Geek squad well worth $10 a month!
Sent from my ADR6350 using xda app-developers app

I'm going to order the screen/LCD combo and try it.
Been debating options and i'm keeping this phone until at least November. I'll take photos.

Best thing is cut losses short and send to HTC. I think it was $220. If you do it yourself more likely than not you'll end up with a bad result, functionally and/or cosmetically. I took my phone to ubreakifix.com and after taking it back twice, they gave up. Sent to HTC and they said the main board was damaged, etc and wanted about $350. So just do it right the first time.
Sent from my HTC6435LVW using Tapatalk 4

I hate to say it but it's not worth $200. They can be found going for less than that on CL in my area .
I am worried about the fitment going back together, it appears from the videos I've studied buying the lcd/glass combo and taking time is the most critical step.
Besides. I've found white screens and a white battery cover! This is hot! I don't like the red buttons but they're better than the red side rails on the DNA. I don't mind losing wireless charging.

fr4nk1yn said:
I hate to say it but it's not worth $200. They can be found going for less than that on CL in my area .
I am worried about the fitment going back together, it appears from the videos I've studied buying the lcd/glass combo and taking time is the most critical step.
Besides. I've found white screens and a white battery cover! This is hot! I don't like the red buttons but they're better than the red side rails on the DNA. I don't mind losing wireless charging.
Click to expand...
Click to collapse
I must have this white screen/battery cover for my phone. Like time now hahaha.

croppz said:
I must have this white screen/battery cover for my phone. Like time now hahaha.
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Click to collapse
I know right.

Got the white lcd digitizer assembly from ebay. You must still separate the old lcd from the plastic housing. I used super glue to bond it. I love the white with black and am thinking of removing the red side grills.

krazya said:
Got the white lcd digitizer assembly from ebay. You must still separate the old lcd from the plastic housing. I used super glue to bond it. I love the white with black and am thinking of removing the red side grills.
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Click to collapse
If you don't mind losing the wireless charging apparently you can lose the red rails too.
I'm looking for all the bits to make it white. The sim tray and the ear piece insert are hiding from me.

I got lucky.. my screen was cracked too so I took it to my sisters friend shop and they charged me 50$. He ended up ordering the wrong part so he sent it to HTC and I got my phone back in a week. He felt bad about ordering the wrong part so he didn't charge me anything. Only bad thing is that the usb cover is ripped off
Sent from my HTC6435LVW using XDA Premium 4 mobile app

fr4nk1yn said:
DNA fell out my shirt pocket, landed on the edge and of course shattered. First drop ever.
There's glass on Amazon and ebay for about $15
Then there's glass and LCD together about $70
I've seen the videos and read the articles and they're somewhat conflicting?
How difficult is it realistically to change the screen myself AND get it back together.
I also had the idea of using it to a repair facility at the mall.
Question is address those prices reasonable for a quality screen?
What's the best way to fix the phone reasonably?
Click to expand...
Click to collapse
This may be in hindsight but your next phone purchase really should be at bestbuy if your in the states, and just buy the 2 yr black tie outright (its cheaper in the long run). It covers literally everything (even water damage), and will be replaced within 72 hrs most of the time, it is a refurb, but $0 deductible and no limit to amount of turn ins.

@jake.corey.jacobs I bought this off cl a couple months ago my Galaxy Nexus camera and CPU was showing its age taking and editing photos.
It's sounds stupid but in the last 3 years I've dropped my phone twice! I only have the "extended insurance" in case of a malfunction. I have full insurance my wife's and daughters lines.

fr4nk1yn said:
@jake.corey.jacobs I bought this off cl a couple months ago my Galaxy Nexus camera and CPU was showing its age taking and editing photos.
It's sounds stupid but in the last 3 years I've dropped my phone twice! I only have the "extended insurance" in case of a malfunction. I have full insurance my wife's and daughters lines.
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Click to collapse
All good, I use to be a GeekSquad agent and have to admit, their phone insurance is NOT a ripoff (like most of their services). So I always like to share the info about how the plans work for people who are drop happy.

krazya said:
Got the white lcd digitizer assembly from ebay. You must still separate the old lcd from the plastic housing. I used super glue to bond it. I love the white with black and am thinking of removing the red side grills.
Click to expand...
Click to collapse
I removed the side grills and the one in the ear peice up top a while ago. The removal of the side grills made for a better grip when running the phone naked IMO.
How hard was the switch from our screen to the white one?

Related

[Q] How many have successfully replaced digitizers?

Hey All..
I saw a TBolt pop up on Craigslist and ended up trading my OG Droid (that I bought from a friend for $50) + $25 bucks for a Tbolt in very good condition but the Digitizer is cracked..
Its not Horrible, I still use the phone and love 4G.. but I want to replace the Digitizer.. I have done a few screens on IProducts and older phones but I have herd lots of horror stories about Digitizers not working after being replaced or dead spots and ghost touches on the TBolt..
So How many have done it and everything has gone 100% fine and where did you get your screen and adhesive? And then how many say i should save my pennies and trust someone else to do it?
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
carycooke said:
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
So Repair Universe has good stuff? I was hoping someone had sourced a better (read; cheaper) replacement.. $40 is steep compared to the $15 Digitizers that are still working on Itouches i replaced 2 years ago.. and I have never had to separate a LCD and Digitizer before when they were glued together.. that was the biggest thing I am unsure of..
I replaced a digitizer/LCD combo on the Thunderbolt, but I've also replaced the digitizer alone on the HTC Inspire and HD2 many times, and the Thunderbolt is very similar to these two (especially the Inspire). It's not very hard to separate the digitizer from the LCD, just heat the glass up very good first, and make sure you get some good 2mm adhesive for reassembling them. The digitizer does not adhere to the frame at all (though the shell does sort of wrap around and clip onto the glass), it is only adhered to the LCD so you have to be sure to get them nice and tight. The best way to do this is to just get an LCD/digitizer combo pre assembled, then it only takes about 5 minutes from start to finish, and you don't have to be nearly as careful. You can get the combo for like $50 on eBay, just make sure you buy from a reputable seller. Repairs Universe is trustworthy, but they sell the same stuff you get on eBay, and everything is made in China to begin with.
Awesome to hear. I won't be going to repare universe then. 40 for the digitizer alone is steep to me. I am not sure if I want to try and just do the digitizer or just swap both. I bought this TBolt for $60 used so I can probably afford to just buy the whole assembly.
Sent from my ADR6400L using Tapatalk

Dropped my galaxy s3 screen cracked what are my options?

Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Ouch.
Its repairable but its an expensive repair as entire screen + digitizer assembly needs to be replaced.
Parts are available: http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
You might want to ask local Samsung repair centre for paid repair quote. Might be very close to the cost of part and might make better sense to get it done through Samsung directly.
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
bala_gamer said:
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
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Click to collapse
no cases available locally in canada and my case still hasnt arrived yet go figure ...
karkid said:
no cases available locally in canada and my case still hasnt arrived yet go figure ...
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Really sad... its really expensive repair. I feel for you but there is no easy way out of this.
You've got a sexy wallpaper out there... mind sharing?
Sent from my GT-I9300 using Tapatalk 2
cracked SGS3 screen
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
No, you have to replace the screen... there's a video on youtube how to dismantle SGS3.
Or, you could probably still get $400 for it on eBay. (If you're not the type who attempts to repair things on your own...)
Man I feel for you. I dropped my phone yesterday, it landed on it's face and has marks on the screen. The first thing I done was phone my insurance company and swap the details from my old s2 to this one .. I know I will do it again .
Sent from my GT-I9300 using Tapatalk 2
you didnt mention if the sreen was funtional, is it?
id just keep it if it was still functiional. it looks weird when off but barely noticeable in the pics.
just another opinion. of course if its non functioning that option isnt there lol
Damn s3 so breakable. I remember when i had s2 and note, it felt from my hands a lot of times and no scratches or broken display
I got a Squaretrade warranty for mine -- $69 for a year and covers accidental damage. (Doesn't cover loss or theft though...). They also charge a 99 dollar deductible, but that's still better than the almost $700 I paid for it to begin with.
A quick reminder, buying insurance on something after damaging it, then using the insurance to repair it *is* fraud, which is illegal, don't get us in trouble m'kay!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
the important question is who is the lovely lady?
SGS2 & SGS3 screen
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
looks like i'll be buying a case for mine seeing all these posts about screen breakage. but until I find the right case, at least i have 90 days of lost & damage protection from Amex!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Click to expand...
Click to collapse
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Screen damage is not the end of the world.......i have been looking at tear downs for the SGS3 and they are pretty basic, even replacing the screen ( which will prob end up costing where abouts of 249 dollars) but that over trashing a new device. i have dropped my sgs3 3 times in the last week and the silver bumper looks Hella Ratty, but my screen is perfect.
i am going to buy a replacement screen as the housing and the screen are joined together, or else i would really need to do some heat gun and gental pulling of the screen to get it out of the housing. but its not hard yall.
if your screen is cracked and you dont have warranty, maybe a screen is the way to go. all you need is small screw driver and a flat metal/plastic peice to pull of the board connections.
Nece228 said:
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
Posts like these are what starts it all. Do not come in trolling this section.
---Jay--- From the Nexus
kicker1925 said:
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
Click to expand...
Click to collapse
are you serious? with gorilla glass or gorilla glass 2, theres always the risk of cracking the screen when it falls on a hard surface. you cant be serious that thats the reason why your sticking with your s2
Go to a mobile phone repair shop.

[WARNING]Broken screens

Okay so I am sharing my experience for everyone. I had recently broken my screen, and I needed to replace the screen. I bought a screen digitizer off of eBay, and....Destroyed the phone sub frame. The reason I am posting is because I am warning all of you, you need to buy a full display assembly online. This includes the whole new display( glass and LCD) wires and bits, and a full subframe. Unless you are superior to an Asian 12 year old working in the factory that made your phone (hint hint, wink wink, you're not) than you need to buy a full assembly, or end up like me an destroy your phone.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
+1.
Unfortunately, I saw this post after doing damage to my phone. The plastic housing that the digitizer /lcd sits in is verrrryyy easy to damage around the edges when you try to separate the screen. Heating it with the heat gun to get the separation actually makes it even more fragile and prone to damage. Thankfully I was able to return digitizer/lcd and get full setup from here :
http://www.etradesupply.com/oem-htc-evo-4g-lte-lcd-screen-and-digitizer-assembly-with-front-housing-and-light-guide.html
Hopefully things will go a little better this time.
Wow, that includes the plastic frame? I replaced my screen a couple of weeks ago (glass and LCD), and the edges of the frame did get slightly chewed up. It's not too bad, but I wish I had known abut this item.
On a positive note, I suppose I can get a job in China when the economy completely collapses.
Sent from my Nexus 7 using xda app-developers app
Ya my screen got waterlogged after I got trashed and left it out in the rain. Let everything dry out and thankfully all the boards and connectors work. I ended up going the cheap route and just buying a screen and not the frame. I almost successfully got the thing apart. I do have a small chip in the frame on the left side but my case covers that. I only paid around $50 but I did give myself around $50 in headaches. Definitely spend the extra $50 and just get the whole package.
If you do decide to try and separate the screen from the frame, use a lot of heat. Not necessarily high heat, but for a good duration. Get the adhesive nice and warm. Then pry it loose through one of the holes in the housing/frame (go at it from the back) and slowly work it away from the frame. Once you get it off, heat the adhesive back up and then add some 5 minute quick epoxy to the black adhesive pads in the frame. Then use some clamps and let the epoxy cure. There is a great video I followed below. It took me a while and I will probably ride with this for a minute until it bothers the hell out of me. My gf said she can't even notice.
https://www.youtube.com/watch?v=Ae52Ug8vFwA
case screen cover plastic sheet work?
I'm just wondering how many naked phones get broke compared to well protected?
Gnexd said:
I'm just wondering how many naked phones get broke compared to well protected?
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Click to collapse
I have a Incipio NGP case on mine all the time and I always have a screen protector installed (usually the cheap ones from Amazon). I have never had a problem with the screen until I left my phone out in the rain. The Gorilla Glass II is decently strong but only to a certain extent. I mainly use the screen protector from scratches if I accidentally put it in the same pocket as my keys.
I was afraid of breaking mine one day, fortunately for me my volume button went out first and I have Best Buys insurance and the replace the phone with no deductible.
Seems like screen issues are pretty common on this model. I'm on my 4th Evo now because the screen kept failing on me. Based on what I read it sounds like I'd never want to have to replace this myself.

Warning befor going case less

Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
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I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
Click to expand...
Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
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What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
Click to expand...
Click to collapse
its 2 years, u have 30 days from purchase date. it covers everything except stolen.

The official Z Ultra wear & tear thread

The ZU is nearing its 2 year birthday, I've had mine for about 8 months now. So far I have been more than happy with it, although I do have to say I'm quite disappointed with the build quality. To be more specific, the paint job of the aluminium/plastic parts. It literally starts to fall off/rub away, whereas I still baby my ZU. This puzzles me and tells me there is nothing brushed about the 'aluminum (is it plastic?), just an ordinary paint job. Also, I've noticed that the material is rather weak, getting dents easily.
What is your experience concerning the wear & tear of this device?
I must agree that the paint of the aluminium parts is rather weak, my 5 months old ZU already got some of it torn. In addition it gets easily bended, when I put my phone on a table or sth the right bottom corner is like 1mm over the surface. And it scratches a lot, especially the back, seriously I'm only putting it in or from the pocket with no keys or anything and it looks like some really angry cat wanted to play with it. However the front is untouched, despite using pencil a lot to navigate, but the oleophobic coating have gone just after a month and because of it random touches appears. Aparr from these, I have no complaints and sorry for my English, not my native lang
Regards
I bought my second Z Ultra today
The screen on my July 2013 ZU broke with my thighs pressure while I was driving. I thought it was safe but it cracked.
Service centre in India wanted Rs. 10400 to replace screen. Grey market Rs. 8000. And it would lose waterproofing after replacement. New Z Ultra is Rs. 18500. So I bought my second ZU today (Feb 15 make)
Last time a Leather cover was given free but this time its DK30 magnetic dock which is good. I will keep check on price for screen and when it drops I will replace my broken ZUs screen and gift it to my wife who is using my old Note 1
My new ZU is on 4.4.4 so I am thinking if I should upgrade to Lollipop or not. I dont like Lollipop. I used it on Moto E2 and it looks crap.
I have two Ultra and both are in mint condition. No scratches, nothing. Not a single noticeable defect. They move along in cases but still. Have not experienced any denting or anything else that would put them in a worse position so I am perfectly happy with the quality.
I think mine is just over a year old now
Tons of scratches on the back, and some on the front (i don't use a case or screen protector)
I've got it running the latest slimkat and I've got no complaints with regards to this OS
Might be moving onto the Samsung s6
I use a book style cover to protect mine, and it's still in quite good condition. I reckon on having to buy a new cover every 4 months as the plastic frame which holds the ZU cracks or breaks, particularly at the corner where the USB socket is present and there's not enough plastic to be strong.
There's a ding on the corner near the USB connector where I dropped it and the case's missing plastic wasn't able to protect it.
I haven't removed the anti-shatter plastic film on front or back. You can't see the fine pattern of scratches on the front when the phone is turned on. Sometimes I clean the screen with a slightly damp towel, and if I rub hard it polishes out the scratches a bit.
Battery life is still good, I don't think it's diminished too much. Sony have always had good battery technology (apart from when they had exploding laptop batteries!).
Overall then my XZU has been a good phone and I've had good value out of it as I use it all the time - I don't have a tablet, I go straight for a laptop if I need to do proper work.
The XZU is my phone, ebook reader, email reader, news reader, podcast & music player, GPS mapper, instant messaging console (G hangouts), shopping assistant (checking prices in shops with barcode scanner), movie viewer (netflix), chromecast controller (netflix) and occasionally acts as a game console.
My backplate cracked so I used the extended warranty I bought with the phone to fix it.
Sony said they couldn't replace it because its discontinued so they bought out my warranty and phone for the total amount I paid. So I got a free ultra basically.
I fixed the backplate myself. I'd really like to fix the faux aluminum edges. They sell them online but u don't want to go in blind and dissect my phone.
Almost mint here (everything is perfect except that the screen ASF is shinning just a little less than the back one) after eight months. I have two cases, the plastic one I use 95% of the time and the Krusell leather book one that I only use when I think I need an extra protection.
USB protective flap
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
I put screen protector on my replacement XZU when the one I purchased was replaced under warranty. Only problem is stuff building up in the cracks; dirt, dust, etc. builds up in the cracks of the body, and I HATE that. I also have the ? lens attachment case that I leave on all the time, where the two upper corners have cracked off.
Sent from my C6806 using XDA Free mobile app
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
Click to expand...
Click to collapse
I don't think you have to dissect your phone for the USB flap only.
Just buy a new one on eBay and replace it by fitting the string attached into its hole. ?
Edit: to stay in topic, my Ultra is a D1 unit, exchanged like one month later for another brand new under warranty, and it's been y daily driver since.
Paint have come off of 3 out of 4 corners, but other than that, the phone is pristine.
You should see my old GS3 (which now has my mother in law): all plastic-aluminum-painted edges are broken in several points, there's no paint on the on/off button anymore, plastic back cracked... ?
Overall, I'm super happy and my phone is still as elegant as was when I first opened the box. ?
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
Sent from my C6806 using XDA Free mobile app
bigl34461 said:
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
Sent from my C6806 using XDA Free mobile app
Click to expand...
Click to collapse
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
fastest83 said:
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
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The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
Sent from my C6806 using XDA Free mobile app
bigl34461 said:
The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
Sent from my C6806 using XDA Free mobile app
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That's not only luck, you're the luckiest man alive when it comes to warranties...!
I mean, like 8 out of 10 have all kinds of problems with warranty, you're the live exception! ?
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
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the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
adilovesrolls said:
the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
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I ordered the flap of eBay and replaced it as per your instructions. Jiffy - my ZU is back to being new. Thanks!
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
cashif said:
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
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I'm with you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
gideonMorrison said:
I'm wait you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
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Thanks but wouldnt 'Sony' logo come off as well if I were to remove the plastic film?

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