Recently, meaning in the past two days, when I open the Play Store this is what appears:
(first attachment, or which ever is named razrmaxx)
When I go to My Apps, and look under the Installed tab, only four apps show up, all preloaded Verizon apps. When I go to all associated with my account, it shows that they are installed. I can only install a new app if it's a popular app and the Play Store comes up with the completed search where it has the app icon. All other Google services work, gmail, youtube, Chrome tab, bookmark shares. I've reset my phone to factory defaults, I've completely closed the Play Store, deleted data, deleted cache, forced stop, and reopened. The other day I was trying to install an app (AirDroid), and it said it wasn't available in my country, I live in the United States. I'm completely baffled because on my Note 10.1, this is the screen that appears when I open the play store:
(second attachment, the one named note)
(just in case this is related to that), and it also will not show any of the "installed" apps, but will say that it's installed under the "all" tab. I've completely erased all data, force stopped Play Store on my Note too, and it still shows up like that, and it also can't search. The fact that there's only one app on my phone that shows up makes me think it's a virus, I've scanned my phone completely with Avast, I don't download anything except from the play store (although I know even there it can be a virus). Recent apps I've installed to my phone are: AirDroid, AndSMB, App Cache Cleaner (although this is after it started), and Avast. I originally thought the Samsung Apps app on my Note was causing the issue on my tablet, and Samsung Apps works, but even after I disabled it, the issue persisted. I even tried the Amazon App store, and that works. The only app that I have in common with my phone and tablet is Avast. Any help is much appreciated, and thank you in advanced. I might go to a Verizon store in the next few days and ask them about it, maybe get a new phone and stay away from my current gmail accounts and only use apps I trust, (amazon, newegg, doubletwist). Anyone know how to fix this and ways to stop it from happening in the future?
Related
Amazon App Store
I have been using the Amazon App store on my Gtablet since it first opened. Apps worked great. Recently all of my apps disappeared from the App store. I can no longer get updates. I contacted Amazon and was told on 3 seperate occasions that Amazon had a new filter in place to filter out Apps that the developer said did not work on your device. Well that is a lie. They filtered out all but about 8 apps that I bought. 40+ apps that worked perfectly like Angry Birds and Cut the Rope. What I suspect is that Amazon Filtered every device the developer did not know about. What developer can certify every single android device. The answer is none.
Has everyone else found this to be an issue? Has anyone determined a way to fool amazon into thinking you have a different tablet that amazon things runs most apps? I am not running a custom rom and see no need to but if it it fixes Amazon App store I am open to the issue. I was kind of waiting for a stable Honeycomb (preferably from Viewsonic).
Amazon did give me a credit for the Apps I have purchaced and all the apps I have purchaced are still on my device and work so my only real complaint with Amazon is "How can anyone ever trust them again".
I ran into the same problem on my stock Gtab (build 3588). So far, I've been successful at sideloading several missing "purchased" Amazon apps to the Gtab via my G2 using Titanium Backup. Obviously this is not a preferred long-term solution.
My next step is to try a new build.prop file as noted in thread 861044.
For reference, here's my current Amazon appstore count of "My Apps/All" on three different devices:
T-mo G2: 62
G Tablet: 8
T-mo TP2: 61
The Touch Pro 2 is running Project Android with an uncharged Italian prepaid SIM card, and for some reason, the only app missing is Age of Zombies (which for the most part, works fine on Gtab via sideload).
Amazon only half prevented
I have since found that while you cannot go to my apps and update them you can find the app in the store and it will indicate it needs to be updated. When you select update nothing happens. when you close down and start the store back up it installs the app.
I have also found that you can still buy apps even though you can never update them.
I also have about 60+ apps purchaced and only 8 that show up on my gtablet. The issue I have is I do not have another Android device.
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
Worked great
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
noahbody said:
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
Click to expand...
Click to collapse
<bow> <bow>
glad I could help!
TJEvans said:
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
Click to expand...
Click to collapse
Didn't work from me.
Clear cash and data, still no previously installed apps showing.
Uninstalled and re-downloaded and installed, still no apps.
Running stock 3558 with enhancements.
Is anyone else having a problem with Amazon App Store.
I still cannot find any apps compatible with Gtab.
Clearing Cache and Data fixed the issue for me
I am running the stock rom with all updates from viewsonic. When I cleared the data and cache in the Appstore all of my apps returned. It went from 8 to over 80.
It never prevented me from buying apps just seeing them in my apps and updating them. I have never had any issue with finding apps to buy including the free app of the day.
This is in a way an odd question that I have to ask. So earlier today I wanted to check out a new game and I opened the play store app on my phone and to my surprise the image at the top on the main page where they usually promote different apps, music and books was a NSFW definitely not Google approved image. Now I'm not a prude or anything but I definitely do not watch porn on my phone. So I was very stumped by seeing that in the play store app. I checked around to see if other people were having this problem and it didn't seem to be the case. I tried deleting the play store app's cache.. restarted the phone.. nothing same image. Finally I decided to try and uninstall updates for the app and that worked. But now I am worried.. could another app be taking over doing things it shouldn't be? Is that even possible? Should I do a factory reset just to be safe? For the record I only have apps from the play store and the amazon market installed on the phone I'm currently using and the phone is not even rooted. Any ideas?
dianimator said:
This is in a way an odd question that I have to ask. So earlier today I wanted to check out a new game and I opened the play store app on my phone and to my surprise the image at the top on the main page where they usually promote different apps, music and books was a NSFW definitely not Google approved image. Now I'm not a prude or anything but I definitely do not watch porn on my phone. So I was very stumped by seeing that in the play store app. I checked around to see if other people were having this problem and it didn't seem to be the case. I tried deleting the play store app's cache.. restarted the phone.. nothing same image. Finally I decided to try and uninstall updates for the app and that worked. But now I am worried.. could another app be taking over doing things it shouldn't be? Is that even possible? Should I do a factory reset just to be safe? For the record I only have apps from the play store and the amazon market installed on the phone I'm currently using and the phone is not even rooted. Any ideas?
Click to expand...
Click to collapse
Maybe google considers some of the apps you installed from the amazon store to be NSFW apps..
Hello wise members of XDA,
This problem has been a tumulus week of trial and error to no avail.
About a week ago (approx. the time when the new web Google Play redesign went live), I've started having problems with my Play Store.
I wanted to open my play store, but it immediately crashed.
I'm on an international Samsung GT-I9100 (GalaxyS2), and this problem is not phone specific, because it occurs on a friend HTC Desire, and a Galaxy Note, and also a pair of Galaxy S Duos.
1. My phone was initially rooted, and I also had Market Enabler Installed. I thought that may be the problem, so I reverted the Market Enabler changes, but still crashed.
2. I went into applications and cleared the cache and data for the Play Store app, it again crashed.
3. Cleared cache and data for play store app, google framework services app, and everything with google in its name or connected to google, and it crashed again.
4. Did the same thing as no. 3, and then restarted the phone, and it crashed again.
5. Did a factory reset, and it crashed.
6. Reinstalled my Galaxy S2 Stock OS, but instead of just crashing, now the phone freezes and reboot is required.
7. Wiped everything on the usb storage and the other storage, and installed Stock OS, and it crashed again.
8. Rooted that brand new os install, and it crashed again.
9. Installed the new Play Store App (4.2.3) and it crashed again.
10. Downgraded Play Store app, and nothing, crashed again.
11. Is there anything left to try?
The problem is, when entering the play store it crashes. If somehow I open the play store so that the landing page of the play store is avoided, it works (e.g. If I google search for an app, and open the play.google.com link on my phone, and when it prompts me to open it via Play Store, then it is opened via play store). Then I can go into 'My Apps', but the 'installed' tab shows nothing, whereas the 'all' tab, shows the history of my installed and unistalled apps.
This problem is with 2 of my GalaxyS2, 2 Galaxy S Duos, Galaxy Note (N7000), and my friend's HTC Desire (running 4.2).
For any ideas, please chime in, I'm willing to try anything.
Currently I'm on stock 4.1.2 and rooted with Philz kernel.
Totally same for me i tried all above too but i think this problem will be common wide for all.
Pls a solution
Sent from my GT-I8190 using xda app-developers app
Just found out another guy with a ZTE has this problem as well. I'm starting to think that this may be a regional problem.
Bump!
Anyone else experiencing this, or is it just one specific country?
Crash problem Solved
Ok, after going through the browser and updating the Google+ app, that initiated the Google Play Services update, which in turn fixed the Google Play Store crash problem.
Now the problem is the same as everyone else that is not living in the US. Getting geographical restricted apps.
For our country, there are NO apps at all.
Market Enabler, Market Unlocker Pro, and HotspotShield do not work. Anyone else have any ideas?
The google play store web page thinks I have whole bunch of apps installed when I only have the few that flashed with Clean ROM 3.5.
I have never seen something like this before, though I don't use the web site very often. But when I have used it, it worked fine.
I can install new apps from the web site but not any apps that it 'thinks' I have installed (the ones under My Apps).
I have not done anything like change DPI or other framework changes.
Update: It's only some apps. It looks like it is remembering the apps for a fairly recent ROM. I have tried logging out of the web page, clearing data for the Play Store, and deleting and recreating my account on my phone.
I have tried deleting data for play services, play store, uninstalling updates (to the play store), all app preferences, etc. I tried editing the name of the device in the Google play store, the only thing you can do in the device list. I also tried running the Market Doctor in Titanium Backup for both system and user apps.
The reason I want this is I need to rebuild my phone and since I did a data format I would like to get my apps clean from the play store. On the website it's one click and move on to the next app. With the play store on the phone it's click, yes it's what I want to do, click back, etc. Tedious.
I did a reset and format data and reinstalled CR. Same thing.
Guess just one of those things
Hi, today arrived my Moto E. I turned it on, and then I went to playstore so I can update all my apps. I went to subsection My apps and Installed. It were loading for several minutes, but nothing appeared. I decided to delete data and cache from the playstore and reboot phone to see if the problem was solved, but it remained the same way. Then I search in the google play store for motorola and I was able to update each app one by one. My question is why doesn't the apps appear as installed apps on the playstore, and how can I solve this problem.
Thanks.
Sometimes apps don't appear when the google play services or google play store is updating. The update can range between 35-0 MB. This might be the case ass your device is just out-of-the-box.
It can also happen because your account isn't properly synced. To verify, go to Settings>Google>Sync now (from the 3 dot menu on the right side)
Hope this solves the issue for you